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BSOD on installing windows 8


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#1 nickynilson99

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Posted 14 September 2013 - 01:55 PM

i have windows 7 clean install no crashes clean working really good .Now , when i try to install windows 8 it gives BSOD "CLOCK_WATCHDOG_TIMEOUT" ERROR
this error happens always after step 2 which is expanding windows Files during installation always the same time , so i thought maybe the DVD is the problem ,so ,i Tried to install with a new DVD same problem what happens exactly
1-first step Copying Windows Files gets checked instantly no wait
2-Expanding windows files after that BSOD
comes up
i updated the bios i thought it could be the problem
3-checked the ram with Memtest86 no errors
4-tested the compatibility to see if my laptop is compatible with windows 8 results says it's compatible.
don't know what's the problem hope you guys can help me out :)
laptop spec:
HP PAVILION dv6 2142ee
64 bit
all drivers up to date

any needed information just ask
thanks everyone in advance

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#2 jaw20

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Posted 14 September 2013 - 02:19 PM

What are the parameters for the BSOD?



#3 nickynilson99

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Posted 14 September 2013 - 02:25 PM

 0x00000101

is that what you need ??



#4 nickynilson99

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Posted 22 September 2013 - 03:20 AM

after removing windows 8 and keeping windows 7 clean BSOD still appearing and here is a screen shot of the blue screen 

photo+%25281%2529.JPG



#5 jaw20

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Posted 22 September 2013 - 09:26 AM

1. Download these 2 files; save to Documents 
· A. SysInternals AutoRuns - Microsoft TechNet 
· B. jcgriff2 BSOD File Collection app

2. RIGHT-click on B in Documents folder, select "Run as Administrator" 
· Output = new folder Windows7_Vista_jcgriff2 in Documents

3. Run System Health Report -
START | type perfmon /report | save as HTML file

4. Zip up the output folder (#2) + PERFMON

 

Next I'll need some info about the computer so, please download and install Speccy.

 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click in the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 

Plus tell me

 

· What was original installed OS on system?
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
· Age of system (hardware)
· Age of OS installation - have you re-installed the OS?
· System Manufacturer 
· Exact model number (if laptop, check label on bottom)
 
 

Edited by jaw20, 22 September 2013 - 10:07 AM.


#6 nickynilson99

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Posted 23 September 2013 - 02:05 AM

Speccy Snapshot
http://speccy.piriform.com/results/71Ryr2lFfgJEbvQHEEmYY1D

Files Needed:

Download From Here
 

Original OS on System Windows 7 Home Premium
Full Retail Version (Windows 7 Ultimate)

Age of System : 3 Years
Age of OS installation : 2 weeks / i have re-installed the OS multiple times and changed the DVD and the screen keeps showing up after installation from time to time (every 4-5 hours )

System Manufacturer : HP

Model Number : HP Pavilion dv6-2142ee


Edited by nickynilson99, 23 September 2013 - 02:19 AM.


#7 nickynilson99

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Posted 25 September 2013 - 03:14 PM

can anyone just take a look at the attached files and tell me any possible reasons for BSOD 
thanks



#8 Anshad Edavana

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Posted 25 September 2013 - 10:32 PM

Hi

 

BSOD 0x101 is usually caused by hardware failures. In my experience, this particular BSOD is caused either by overheating CPU, overclocked CPU or a failing CPU. In your case, temperature looks little abnormal.

Intel Core i5 @ 2.27GHz: 60 °C
Arrandale 32nm Technology
RAM

CPU is not running in the maximum temperature but 60 C is not normal for an i5 CPU in idle state. So my first advice is to clean the laptop properly. You need to disassemble the laptop, clean dust accumulated on heat sink fins, fans and reapply CPU thermal compound. This is not a simple task as a minor mistake in disassembling can brick your laptop so do it yourself only if you are good at computer hardware and disassembling electronic equipment.

 

Official maintenance manual : http://h10032.www1.hp.com/ctg/Manual/c01860375.pdf



#9 jaw20

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Posted 26 September 2013 - 04:03 PM

Hi

 

Here is the MSDN technical article about the Bug check 101

 

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557211(v=vs.85).aspx

 

This stop code is a result of CPU became unresponsive and remains in a deadlock situation. That is CPU is not responding to any interrupts. About 80 % of the time, this issue is caused by a faulty core inside the CPU. On some occasions a faulty device driver can also make the CPU unresponsive and lead to this BSOD. So our first step is to fix known software issues. Please follow the below steps.

 

1. Please unintstall Dameon Tools Pro.

Virtual CD drivers came with this program is a known BSOD causer. Please uninstall it immediately. After the uninstall completes, download and run the SPTD uninstaller from the below link.

 

http://www.duplexsecure.com/download/SPTDinst-v183-x64.exe

 

Run the tool and press Uninstall button to remove the SPTD driver. If that button is grayed out, SPTD is already uninstalled successfully.

 

2 ) Open C:\Windows\Minidump folder. If there are any files with .dmp extension, zip the entire folder and upload to any free file hosting site like Mediafire - http://www.mediafire.com/

 
If you are getting a permission error, disable UAC and restart the system.
 
Post the download link to it in next reply. 

 

 

3 ) Download and run Minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/

 
    Run the tool and only select the following tick boxes.
 
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
 
Now click "Go" and post the output in next reply  (or upload the result.txt with dump files) 

 

4) If you can find specific pattern for the crash, that will also be helpful (ie playing videos, games or a specific app )






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