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Posted 14 September 2013 - 01:55 PM
Posted 22 September 2013 - 03:20 AM
after removing windows 8 and keeping windows 7 clean BSOD still appearing and here is a screen shot of the blue screen
Posted 22 September 2013 - 09:26 AM
1. Download these 2 files; save to Documents
· A. SysInternals AutoRuns - Microsoft TechNet
· B. jcgriff2 BSOD File Collection app
2. RIGHT-click on B in Documents folder, select "Run as Administrator"
· Output = new folder Windows7_Vista_jcgriff2 in Documents
3. Run System Health Report -
START | type perfmon /report | save as HTML file
4. Zip up the output folder (#2) + PERFMON
Next I'll need some info about the computer so, please download and install Speccy.
Plus tell me
Edited by jaw20, 22 September 2013 - 10:07 AM.
Posted 23 September 2013 - 02:05 AM
Original OS on System Windows 7 Home Premium
Full Retail Version (Windows 7 Ultimate)
Age of System : 3 Years
Age of OS installation : 2 weeks / i have re-installed the OS multiple times and changed the DVD and the screen keeps showing up after installation from time to time (every 4-5 hours )
System Manufacturer : HP
Model Number : HP Pavilion dv6-2142ee
Edited by nickynilson99, 23 September 2013 - 02:19 AM.
Posted 25 September 2013 - 03:14 PM
can anyone just take a look at the attached files and tell me any possible reasons for BSOD
Posted 25 September 2013 - 10:32 PM
BSOD 0x101 is usually caused by hardware failures. In my experience, this particular BSOD is caused either by overheating CPU, overclocked CPU or a failing CPU. In your case, temperature looks little abnormal.
Intel Core i5 @ 2.27GHz: 60 °C Arrandale 32nm Technology RAM
CPU is not running in the maximum temperature but 60 C is not normal for an i5 CPU in idle state. So my first advice is to clean the laptop properly. You need to disassemble the laptop, clean dust accumulated on heat sink fins, fans and reapply CPU thermal compound. This is not a simple task as a minor mistake in disassembling can brick your laptop so do it yourself only if you are good at computer hardware and disassembling electronic equipment.
Official maintenance manual : http://h10032.www1.hp.com/ctg/Manual/c01860375.pdf
Posted 26 September 2013 - 04:03 PM
Here is the MSDN technical article about the Bug check 101
This stop code is a result of CPU became unresponsive and remains in a deadlock situation. That is CPU is not responding to any interrupts. About 80 % of the time, this issue is caused by a faulty core inside the CPU. On some occasions a faulty device driver can also make the CPU unresponsive and lead to this BSOD. So our first step is to fix known software issues. Please follow the below steps.
1. Please unintstall Dameon Tools Pro.
Virtual CD drivers came with this program is a known BSOD causer. Please uninstall it immediately. After the uninstall completes, download and run the SPTD uninstaller from the below link.
Run the tool and press Uninstall button to remove the SPTD driver. If that button is grayed out, SPTD is already uninstalled successfully.
2 ) Open C:\Windows\Minidump folder. If there are any files with .dmp extension, zip the entire folder and upload to any free file hosting site like Mediafire - http://www.mediafire.com/
3 ) Download and run Minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/
4) If you can find specific pattern for the crash, that will also be helpful (ie playing videos, games or a specific app )
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