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Sweetpacks/Conduit Firefox homepage redirect


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12 replies to this topic

#1 mythril

mythril

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  • Local time:12:00 PM

Posted 14 September 2013 - 12:48 PM

I was browsing and accidentally clicked something on a webpage, after which my Firefox 23.0.1 browser immediately shut down. I don't remember if there was an error message, but when I reopened the browser my homepage had been reset to search.conduit.com and a sweetpacks add-on had been installed in the browser. I see folders for SearchProtect, Conduit, and Sweetpacks in my C:\ program files folder modified at approximately the same time (within a minute). There was a shortcut on my desktop saying something about completing an installation for SweetIM, but in my intial panic I deleted the shortcut.

Windows version is Vista Home Premium SP2. Avast Quckscan comes back clean.

 

Any help is greatly appreciated!



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#2 Broni

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Posted 14 September 2013 - 04:14 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 mythril

mythril
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Posted 14 September 2013 - 09:20 PM

Thanks! At one point MBAM crashed during the Remove Selected process, it seemed as though it was trying to remove something involving SearchProtect when it happened; there doesn't seem to be a log created from before it crashed. It had around 137 things to remove before the crash; I restarted the program and the scan. It then found around 13-14 things and seemed to successfully remove everything. The MBAM log below is from the second scan.
 

 Results of screen317's Security Check version 0.99.73  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 CCleaner     
 Java™ 6 Update 20  
 Java™ 6 Update 22  
 Java 7 Update 25  
 Java™ 6 Update 4  
 Java™ 6 Update 5  
 Java™ 6 Update 7  
 Adobe Flash Player     11.8.800.168  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (Firefox,. Firefox out of Date!  
 Google Chrome 29.0.1547.62  
 Google Chrome 29.0.1547.66  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSASCui.exe
 Windows Defender MSASCui.exe   
 Alwil Software Avast5 AvastSvc.exe  
 Alwil Software Avast5 AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 13-09-2013
Ran by <user> (administrator) on 14-09-2013 at 19:07:28
Running from "C:\Users\<user>\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

MiniToolBox by Farbar  Version: 13-07-2013
Ran by <user> (administrator) on 14-09-2013 at 19:10:07
Running from "C:\Users\<user>\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.autoconfig_url", "<redacted>"
"network.proxy.http", "<redacted>"
"network.proxy.no_proxies_on", "*.local"
"network.proxy.type", 0
========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost

========================= IP Configuration: ================================

Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.3 metric=1


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : <user>-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
   Physical Address. . . . . . . . . : 00-22-69-88-89-FD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::71da:2026:1462:efc4%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, September 14, 2013 12:38:08 PM
   Lease Expires . . . . . . . . . . : Sunday, September 15, 2013 7:01:42 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 201335401
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-7C-8E-BC-00-21-70-83-D6-9C
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-21-70-83-D6-9C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{1DAAB1CC-FD3D-4168-AB1D-657A744CDE6D}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:b0:a62:3f57:fef3(Preferred)
   Link-local IPv6 Address . . . . . : fe80::b0:a62:3f57:fef3%10(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : isatap.home
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{8B210404-938E-42DD-A865-9472AA8D11A0}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:801::1000
      74.125.226.230
      74.125.226.238
      74.125.226.227
      74.125.226.232
      74.125.226.224
      74.125.226.226
      74.125.226.229
      74.125.226.225
      74.125.226.231
      74.125.226.228
      74.125.226.233

Pinging google.com [173.194.43.1] with 32 bytes of data:Reply from 173.194.43.1: bytes=32 time=7ms TTL=250Reply from 173.194.43.1: bytes=32 time=10ms TTL=250Ping statistics for 173.194.43.1:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 7ms, Maximum = 10ms, Average = 8msServer:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:Reply from 206.190.36.45: bytes=32 time=85ms TTL=246Reply from 206.190.36.45: bytes=32 time=82ms TTL=246Ping statistics for 206.190.36.45:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 82ms, Maximum = 85ms, Average = 83msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
 12 ...00 22 69 88 89 fd ...... Dell Wireless 1397 WLAN Mini-Card
 11 ...00 21 70 83 d6 9c ...... Broadcom NetLink ™ Gigabit Ethernet
  1 ........................... Software Loopback Interface 1
 13 ...00 00 00 00 00 00 00 e0  isatap.{1DAAB1CC-FD3D-4168-AB1D-657A744CDE6D}
 10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 19 ...00 00 00 00 00 00 00 e0  isatap.home
 18 ...00 00 00 00 00 00 00 e0  isatap.{8B210404-938E-42DD-A865-9472AA8D11A0}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.12     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0      192.168.1.3     192.168.1.12     26
      192.168.1.0    255.255.255.0         On-link      192.168.1.12    281
     192.168.1.12  255.255.255.255         On-link      192.168.1.12    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.12    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.12    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.12    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0      192.168.1.3       1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10     18 ::/0                     On-link
  1    306 ::1/128                  On-link
 10     18 2001::/32                On-link
 10    266 2001:0:5ef5:79fb:b0:a62:3f57:fef3/128
                                    On-link
 12    281 fe80::/64                On-link
 10    266 fe80::/64                On-link
 10    266 fe80::b0:a62:3f57:fef3/128
                                    On-link
 12    281 fe80::71da:2026:1462:efc4/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/14/2013 06:41:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 603302

Error: (09/14/2013 06:41:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 603302

Error: (09/14/2013 06:41:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/14/2013 06:31:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6053

Error: (09/14/2013 06:31:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6053

Error: (09/14/2013 06:31:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/14/2013 06:31:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4025

Error: (09/14/2013 06:31:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4025

Error: (09/14/2013 06:31:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/14/2013 06:31:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2652


System errors:
=============
Error: (09/14/2013 06:41:42 PM) (Source: Service Control Manager) (User: )
Description: 30000TouchServicePen

Error: (09/14/2013 00:39:44 PM) (Source: Service Control Manager) (User: )
Description: SupportSoft Sprocket Service (dellsupportcenter)%%2

Error: (09/14/2013 00:30:21 PM) (Source: Service Control Manager) (User: )
Description: SupportSoft Sprocket Service (dellsupportcenter)%%2

Error: (09/14/2013 00:28:54 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:27:37 PM on 9/14/2013 was unexpected.

Error: (09/14/2013 00:16:24 PM) (Source: Service Control Manager) (User: )
Description: SupportSoft Sprocket Service (dellsupportcenter)%%2

Error: (09/13/2013 10:06:59 PM) (Source: Service Control Manager) (User: )
Description: Windows Search%%1053

Error: (09/13/2013 10:06:59 PM) (Source: Service Control Manager) (User: )
Description: 30000Windows Search

Error: (09/13/2013 10:06:59 PM) (Source: Service Control Manager) (User: )
Description: Windows Search%%1053

Error: (09/13/2013 10:06:59 PM) (Source: Service Control Manager) (User: )
Description: 30000Windows Search

Error: (09/13/2013 10:06:12 PM) (Source: Service Control Manager) (User: )
Description: Windows Search%%1053


Microsoft Office Sessions:
=========================
Error: (05/19/2013 03:10:25 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 300 seconds with 240 seconds of active time.  This session ended with a crash.

Error: (05/19/2013 03:05:18 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 141 seconds with 120 seconds of active time.  This session ended with a crash.

Error: (05/13/2013 02:41:19 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 11598 seconds with 1020 seconds of active time.  This session ended with a crash.

Error: (05/09/2011 11:40:56 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 3 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (05/02/2011 10:37:34 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 11 seconds with 0 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2013-03-17 01:46:23.046
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:46:22.362
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\microsoft shared\ink\tiptsf.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:46:21.684
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:46:20.983
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\microsoft shared\ink\tiptsf.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:46:20.245
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:46:19.543
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\microsoft shared\ink\tiptsf.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:46:18.831
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:46:18.076
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\microsoft shared\ink\tiptsf.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:44:08.233
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\microsoft shared\ink\tiptsf.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-17 01:44:07.657
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

 Sansa Media Converter (Version: 1.0-B4.256)
 Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.20
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.7.0.2090)
Adobe Community Help (Version: 3.2.1)
Adobe Community Help (Version: 3.2.1.650)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.174)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Photoshop 7.0 (Version: 7.0)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Reader 9.5.5 (Version: 9.5.5)
Advanced Audio FX Engine
AIM 7
Aim Plugin for QQ Games
AIMTunes
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ARIA Engine v1.0.9.8 (Version: v1.0.9.8)
Ask Toolbar (Version: 1.15.4.0)
Ask Toolbar Updater (Version: 1.2.2.23821)
ATI Catalyst Control Center (Version: 2.008.0407.2138)
Audacity 2.0.2 (Version: 2.0.2)
Autodesk SketchBookExpress 2011 (Version: 5.00.0000)
avast! Free Antivirus (Version: 8.0.1497.0)
Back to the Future The Game - Episode 1 (Version: 1.0.0.0)
Bamboo (Version: 5.2.5-5)
Bamboo Dock (Version: 4.0)
Bamboo Dock (Version: 4.1.0)
Bamboo Tablets Tutorial (Version: 3.0.20)
Banctec Service Agreement (Version: 2.0.0)
Bonjour (Version: 3.0.0.10)
Browser Address Error Redirector (Version: 1.00.0000)
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon MG8200 series MP Drivers
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2008.0407.2139.36897)
Catalyst Control Center Graphics Full Existing (Version: 2008.0407.2139.36897)
Catalyst Control Center Graphics Full New (Version: 2008.0407.2139.36897)
Catalyst Control Center Graphics Light (Version: 2008.0407.2139.36897)
Catalyst Control Center Graphics Previews Common (Version: 2008.0407.2139.36897)
Catalyst Control Center Graphics Previews Vista (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Chinese Standard (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Chinese Traditional (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Danish (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Dutch (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Finnish (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization French (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization German (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Italian (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Japanese (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Korean (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Norwegian (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Portuguese (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Russian (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Spanish (Version: 2008.0407.2139.36897)
Catalyst Control Center Localization Swedish (Version: 2008.0407.2139.36897)
CCC Help Chinese Standard (Version: 2008.0407.2138.36897)
CCC Help Chinese Traditional (Version: 2008.0407.2138.36897)
CCC Help Danish (Version: 2008.0407.2138.36897)
CCC Help Dutch (Version: 2008.0407.2138.36897)
CCC Help English (Version: 2008.0407.2138.36897)
CCC Help Finnish (Version: 2008.0407.2138.36897)
CCC Help French (Version: 2008.0407.2138.36897)
CCC Help German (Version: 2008.0407.2138.36897)
CCC Help Italian (Version: 2008.0407.2138.36897)
CCC Help Japanese (Version: 2008.0407.2138.36897)
CCC Help Korean (Version: 2008.0407.2138.36897)
CCC Help Norwegian (Version: 2008.0407.2138.36897)
CCC Help Portuguese (Version: 2008.0407.2138.36897)
CCC Help Russian (Version: 2008.0407.2138.36897)
CCC Help Spanish (Version: 2008.0407.2138.36897)
CCC Help Swedish (Version: 2008.0407.2138.36897)
ccc-core-static (Version: 2008.0407.2139.36897)
ccc-utility (Version: 2008.0407.2139.36897)
CCleaner (Version: 4.04)
CDDRV_Installer (Version: 4.60)
Cisco EAP-FAST Module (Version: 2.1.3)
Cisco LEAP Module (Version: 1.0.12)
Cisco PEAP Module (Version: 1.0.13)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Corel Painter Essentials 4
Corel Painter Essentials 4 (Version: 4.2)
D3DX10 (Version: 15.4.2368.0902)
Defraggler (Version: 2.04)
Dell Dock (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Mobile Broadband Card Utility (Version: 2.09.01.021)
Dell Photo AIO Printer 924
Dell Touchpad (Version: 7.2.101.104)
Dell Video Chat (remove only) (Version: 6.0 (6534))
Dell Webcam Central
Dell Wireless WLAN Card Utility (Version: 4.170.77.13)
Download Updater (AOL LLC)
EDocs
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
File Type Assistant
Finale 2011 (Version: 2011..r2.2)
Finale 2012 (Version: 2012.c.r13.3)
Finale Reader 2009 (Version: 14.0.r1.0)
FinalTorrent 2011
GameRanger
Garritan ARIA Player v1.02 (Version: v1.0.2.1)
Garritan Instruments for Finale (Version: v1.0.2.2)
Google Chrome (Version: 29.0.1547.66)
Google Drive (Version: 1.11.4865.2530)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.153)
GoToAssist 8.0.0.514
HandBrake 0.9.5 (Version: 0.9.5)
HL-4570CDW (Version: 1.0.6.0)
IB Updater Service (Version: 4.0.5.7)
iCloud (Version: 2.1.2.8)
Integrated Webcam Driver (1.06.03.0309)   (Version: 1.06.03.0309)
Intel® Matrix Storage Manager
iPhone Configuration Utility (Version: 2.1.0.163)
ITECIR Driver (Version: 1.00.000)
iTunes (Version: 11.0.3.42)
Japanese Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 20 (Version: 6.0.200)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 4 (Version: 1.6.0.40)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
KhalInstallWrapper (Version: 4.60.122)
LibreOffice 3.5 (Version: 3.5.3.2)
Live! Cam Avatar Creator (Version: 4.6.1419.1)
Logitech SetPoint (Version: 4.60)
LOTR The Return of the King tm
McAfee Security Scan Plus (Version: 2.1.121.2)
MediaDirect (Version: 4.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (Version: 9.0.21022.218)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Works (Version: 9.7.0621)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.8.0)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OpenOffice.org 3.3 (Version: 3.3.9567)
Panasonic P2 Drivers (Version: 2.10.0006)
PCStitch Pro (Version: 8.03.08)
PCStitch Pro 9 (Version: 9.01.09)
Picasa 3 (Version: 3.9)
Pokémon Trading Card Game Online (Version: 1.0.0)
QQ Games (Version: 2.0.102.39)
QuickSet (Version: 9.0.12)
QuickTime (Version: 7.73.80.64)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Safari (Version: 5.34.57.2)
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3 (Version: 3.0.0.71206)
Samsung PC Studio 3 (Version: 3.2.2.80705)
Sansa Updater
Search Protect by conduit (Version: 1.5.0.71)
Segoe UI (Version: 15.4.2271.0615)
Sibelius Scorch (Firefox, Opera, Netscape only) (Version: 6.1.0)
Skins (Version: 2008.0407.2139.36897)
Songbird 1.4.3 (Build 1438)
Star Wars Empire at War (Version: 1.0)
Stellarium 0.10.0
The Battle for Middle-earth ™ II
The Lord of the Rings Online™ v03.03.05.8039 (Version: 03.03.05.8039)
The Lord of the Rings, The Rise of the Witch-king
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
VLC media player 1.0.5 (Version: 1.0.5)
VoiceOver Kit (Version: 1.42.128.0)
WD Anywhere Backup
WD Discovery Software (Version: 1.61.0932.001)
WeatherBug (Version: 7.0.0.7)
WebTablet FB Plugin (Version: 2.0.0.1)
WebTablet IE Plugin (Version: 1.1.0.12)
WebTablet Netscape Plugin (Version: 1.1.0.10)
WIDCOMM Bluetooth Software (Version: 5.1.0.3300)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wizard101 (Version: 1.0.0)
Xfire (remove only)
Zoo Tycoon: Complete Collection
Zuma Deluxe

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 3069.24 MB
Available physical RAM: 1342.68 MB
Total Pagefile: 6344.73 MB
Available Pagefile: 4444.51 MB
Total Virtual: 2047.88 MB
Available Virtual: 1941.29 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:287.98 GB) (Free:113.69 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:4.97 GB) NTFS
4 Drive f: (KINGSTON) (Removable) (Total:1.87 GB) (Free:1.5 GB) FAT

========================= Users: ========================================

User accounts for \\<user>-PC

Administrator            ASPNET                   Guest                    
<user>                     


**** End of log ****

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org

Database version: v2013.09.14.11

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
<user> :: <user>-PC [administrator]

9/14/2013 8:37:53 PM
mbar-log-2013-09-14 (20-37-53).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 230089
Time elapsed: 19 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/14/2013 09:42:33 PM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost
  ::1             localhost

Program finished at: 09/14/2013 09:43:17 PM
Execution time: 0 hours(s), 1 minute(s), and 35 seconds(s)
 

Edited by mythril, 14 September 2013 - 09:23 PM.


#4 Broni

Broni

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Posted 14 September 2013 - 09:35 PM

I don't see MBAM log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 mythril

mythril
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Posted 14 September 2013 - 09:37 PM

Sorry, looking into it right now



#6 mythril

mythril
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Posted 14 September 2013 - 09:39 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.14.11

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
<user> :: <user>-PC [administrator]

9/14/2013 7:57:45 PM
mbam-log-2013-09-14 (19-57-45).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226333
Time elapsed: 13 minute(s), 55 second(s)

Memory Processes Detected: 1
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> 6044 -> Delete on reboot.

Memory Modules Detected: 5
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\Users\<user>\AppData\Roaming\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> Delete on reboot.

Files Detected: 7
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\<user>\AppData\Roaming\SearchProtect\bin\rep.dat (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.

(end)
 



#7 Broni

Broni

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  • Location:Daly City, CA
  • Local time:09:00 AM

Posted 14 September 2013 - 10:02 PM

Very well :)

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 mythril

mythril
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  • Members
  • 7 posts
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  •  
  • Local time:12:00 PM

Posted 15 September 2013 - 07:49 AM

Here are the new logs; for AdwCleaner it seems to have created two text files, one with an R0 and one with S0 (couldn't find an S1, and one of my Windows security programs didn't seem to like this particular log so it shut down Notepad when it first appeared after the scan, so I posted the log with S0). Eset did not find any threats.

 

 

# AdwCleaner v3.004 - Report created 14/09/2013 at 23:23:48
# Updated 15/09/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : <user> - <user>-PC
# Running from : C:\Users\<user>\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : Viewpoint Manager Service

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Tencent
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Program Files\Ask.com
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Searchprotect
Folder Deleted : C:\Program Files\Tencent
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Windows\system32\ARFC
Folder Deleted : C:\Windows\system32\jmdp
Folder Deleted : C:\Windows\system32\WNLT
Folder Deleted : C:\Users\<user>\AppData\Local\Conduit
Folder Deleted : C:\Users\<user>\AppData\Local\cre
Folder Deleted : C:\Users\<user>\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\<user>\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\<user>\AppData\LocalLow\Viewpoint
Folder Deleted : C:\Users\<user>\AppData\Roaming\Searchprotect
Folder Deleted : C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\v47moi24.default\CT3310511
Folder Deleted : C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\v47moi24.default\Extensions\{7e8a1050-cf67-4575-92df-dcc60e7d952d}
Folder Deleted : C:\Users\<user>\AppData\Local\Google\Chrome\User Data\Default\Extensions\banjjklfojcdbofbhbgiedekefohoaff
File Deleted : C:\END
File Deleted : C:\Windows\system32\dmwu.exe
File Deleted : C:\Windows\system32\ImhxxpComm.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.xpt
File Deleted : C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\v47moi24.default\searchplugins\Askcom.xml
File Deleted : C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\v47moi24.default\searchplugins\Conduit.xml
File Deleted : C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\v47moi24.default\searchplugins\MyStart Search.xml
File Deleted : C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\v47moi24.default\user.js
File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaff
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaff
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Scheduled Update for Ask Toolbar
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EAEA483C-312E-4CE3-ABA2-A1719DFB6EF0}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{EAEA483C-312E-4CE3-ABA2-A1719DFB6EF0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [ConduitFloatingPlugin_banjjklfojcdbofbhbgiedekefohoaff]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\TENCENT
Key Deleted : HKCU\Software\WNLT
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\TENCENT
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\Software\WNLT
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WNLT
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Product Deleted : Ask Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16506


-\\ Mozilla Firefox v23.0.1 (en-US)

[ File : C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\v47moi24.default\prefs.js ]

Line Deleted : user_pref("CT3310511.FF19Solved", "true");
Line Deleted : user_pref("CT3310511.UserID", "UN42338687141945513");
Line Deleted : user_pref("CT3310511.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3310511.fullUserID", "UN42338687141945513.IN.20130914122658");
Line Deleted : user_pref("CT3310511.installDate", "14/09/2013 12:27:04");
Line Deleted : user_pref("CT3310511.installSessionId", "{960E85D6-132A-44F1-81B6-D594F3B06C90}");
Line Deleted : user_pref("CT3310511.installSp", "TRUE");
Line Deleted : user_pref("CT3310511.installerVersion", "1.7.0.9");
Line Deleted : user_pref("CT3310511.keyword", "true");
Line Deleted : user_pref("CT3310511.originalHomepage", "hxxps://www.google.com/");
Line Deleted : user_pref("CT3310511.originalSearchAddressUrl", "");
Line Deleted : user_pref("CT3310511.originalSearchEngine", "Google");
Line Deleted : user_pref("CT3310511.originalSearchEngineName", "");
Line Deleted : user_pref("CT3310511.searchRevert", "false");
Line Deleted : user_pref("CT3310511.searchUserMode", "2");
Line Deleted : user_pref("CT3310511.smartbar.homepage", "true");
Line Deleted : user_pref("CT3310511.versionFromInstaller", "10.20.0.13");
Line Deleted : user_pref("CT3310511.xpeMode", "0");
Line Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3310511&octid=CT3310511&SearchSource=61&CUI=UN42338687141945513&UM=2&UP=SP34362A2A-D5AD-4D97-A99D-443FA84E9149");
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Line Deleted : user_pref("aol_toolbar.surf.date", "29");
Line Deleted : user_pref("aol_toolbar.surf.lastDate", "25");
Line Deleted : user_pref("aol_toolbar.surf.lastMonth", "6");
Line Deleted : user_pref("aol_toolbar.surf.lastYear", "2010");
Line Deleted : user_pref("aol_toolbar.surf.mURL", "");
Line Deleted : user_pref("aol_toolbar.surf.mURLh", "0");
Line Deleted : user_pref("aol_toolbar.surf.mURLw", "0");
Line Deleted : user_pref("aol_toolbar.surf.mURLx", "0");
Line Deleted : user_pref("aol_toolbar.surf.mURLy", "0");
Line Deleted : user_pref("aol_toolbar.surf.milestone", "-1");
Line Deleted : user_pref("aol_toolbar.surf.month", "3337");
Line Deleted : user_pref("aol_toolbar.surf.prevMonth", "4466");
Line Deleted : user_pref("aol_toolbar.surf.total", "96373");
Line Deleted : user_pref("aol_toolbar.surf.week", "29");
Line Deleted : user_pref("aol_toolbar.surf.year", "45489");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "SweetPacks Customized Web Search");
Line Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3310511&CUI=UN42338687141945513&UM=2&SearchSource=3&q={searchTerms}");
Line Deleted : user_pref("browser.search.order.1", "Ask.com");
Line Deleted : user_pref("browser.search.selectedEngine", "SweetPacks Customized Web Search");
Line Deleted : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3310511&octid=CT3310511&SearchSource=61&CUI=UN42338687141945513&UM=2&UP=SP34362A2A-D5AD-4D97-A99D-443FA84E9149");
Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.style", ".WRCN {display:none} #yui-main .tsrc_vnru .title + .WRCN, #yui-main #teoma-results .title + .WRCN {display:inline !important; background: url(\"I[...]
Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.url", "^hxxp(s)?\\:\\/\\/(.+\\.)?ask\\.com\\/.*");
Line Deleted : user_pref("extensions.wrc.SearchRules.rambler.ru.style", ".WRCN {display:none} .search-results .title + .WRCN {display:inline !important; background: url(\"IMAGE\") right no-repeat}");
Line Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3310511&SearchSource=2&CUI=UN42338687141945513&UM=2&q=");
Line Deleted : user_pref("plugin.blocklisted.npviewpoint", true);
Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3310511");
Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3310511&CUI=UN42338687141945513&UM=2&SearchSource=13,hxxp://search.conduit.com/?ctid=CT3310511&octid=CT3310511&SearchSource[...]
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3310511&SearchSource=2&CUI=UN42338687141945513&UM=2&q=");
Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3310511");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3310511");
Line Deleted : user_pref("smartbar.machineId", "WG1QIKG5/JCNPNWCLZ13X25UOBJAOKPMQB1NSH/WMHLNNJSAULK8CDN+PTCOWYTLWBV3VVUINS/D2+WFQ7ZWRW");
Line Deleted : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3310511&CUI=UN42338687141945513&UM=2&SearchSource=13");
Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Line Deleted : user_pref("browser.search.defaultenginename", "SweetPacks Customized Web Search");

-\\ Google Chrome v

[ File : C:\Users\<user>\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : icon_url
Deleted : search_url
Deleted : suggest_url
Deleted : keyword
Deleted : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [17634 octets] - [14/09/2013 23:17:40]
AdwCleaner[S0].txt - [14576 octets] - [14/09/2013 23:23:48]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [14637 octets] ##########



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.0 (09.12.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by <user> on Sat 09/14/2013 at 23:41:19.18
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\<user>\AppData\Roaming\mozilla\firefox\profiles\v47moi24.default\minidumps [162 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 09/14/2013 at 23:47:05.78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Local time:09:00 AM

Posted 15 September 2013 - 10:45 AM

How is computer doing?

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

- Foxit PDF Reader from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 mythril

mythril
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  • Members
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  • Local time:12:00 PM

Posted 15 September 2013 - 11:57 AM

Thanks! The computer seems to be doing better, Firefox now goes to the Firefox homepage instead of the Sweetpacks search engine when opened. Performing updates, etc. now :)

Edit: Ran all the updates, everything seems to be fine at the moment, is there anything else that needs to be done?

Edited by mythril, 15 September 2013 - 12:26 PM.


#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:00 AM

Posted 15 September 2013 - 01:38 PM

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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#12 mythril

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Posted 15 September 2013 - 03:42 PM

I did all of those updates/installations, everything seems to be working well! Thank you so much for all the help :thumbsup:


Edited by mythril, 15 September 2013 - 03:43 PM.


#13 Broni

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Posted 15 September 2013 - 04:03 PM

You're very welcome p22002759.gif


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