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Where to find BSOD information back?


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6 replies to this topic

#1 Korkel

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Posted 14 September 2013 - 12:08 PM

Hello,

 

On a computer I got a BSOD, but where can I find the information back, after a restart. :P



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#2 hamluis

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Posted 14 September 2013 - 01:20 PM

First...you must ensure that you have elected to create such files.  See the instuctions for doing so (Win 7) at Configure Windows To Create Dump Files On BSOD - http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/ .

 

Once that is done...you can use the BlueScreenView tool...or you can try to decipher the .dmp files reflecting the data in a somewhat not-easy-to-interpret format.

 

If you use the BlueScreenView tool...you can paste the reults here and someone will try to assist.

 

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .
Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

 

Louis



#3 aztony

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Posted 14 September 2013 - 01:21 PM

Hello,

 

On a computer I got a BSOD, but where can I find the information back, after a restart. :P

 

If you are trying to determine what caused the bsod you can go into Control Panel, click on Administrative Tools, click on Event Viewer and check Windows Logs.



#4 Korkel

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Posted 14 September 2013 - 01:25 PM

First...you must ensure that you have elected to create such files.  See the instuctions for doing so (Win 7) at Configure Windows To Create Dump Files On BSOD - http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/ .

 

Once that is done...you can use the BlueScreenView tool...or you can try to decipher the .dmp files reflecting the data in a somewhat not-easy-to-interpret format.

 

If you use the BlueScreenView tool...you can paste the reults here and someone will try to assist.

 

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .
Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

 

Louis

Don't need any help, just want see it. :P

 

 

Hello,

 

On a computer I got a BSOD, but where can I find the information back, after a restart. :P

 

If you are trying to determine what caused the bsod you can go into Control Panel, click on Administrative Tools, click on Event Viewer and check Windows Logs.

 

Thanks!



#5 xXToffeeXx

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Posted 14 September 2013 - 01:31 PM

I suggest checking %systemroot%\minidump if you want to have a look at the actual crash dump files. Otherwise, Event Viewer is probably easier to use to analyse.

 

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#6 Korkel

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Posted 14 September 2013 - 02:18 PM

Ok, and where do I find that? @above



#7 xXToffeeXx

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Posted 14 September 2013 - 03:15 PM

You need to open Computer (by clicking the windows logo > Computer), then you should see a long box at the top saying computer. Click it and copy "%systemroot%\minidump" (without quotes), press enter and you should see a file or files. These are your dump files for your bluescreen, but you will need a program to open them as they have the .dmp extension; Bluescreenviewer is one program you could use. If you need help then feel free to ask.

 

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