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Multiple windows open and close wildly; freeze follows


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3 replies to this topic

#1 melasurej69

melasurej69

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Posted 14 September 2013 - 10:04 AM

The instability is always followed by a magnifier logo which can appear anywhere on my screen, next everything freezes. Only after I click on start a few times and other open windows listed in my task bar, plus refreshing my desktop 2/3 times, will things unfreeze. It also causes me to lose my work when suddenly a window closes during the instability. This always follows any slight rapid movement of my mouse cursor, which also sticks at times. Btw, I’ve checked my mouse on another PC and found it to be fine.

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by Owner at 15:16:43 on 2013-09-13
Microsoft Windows XP Home Edition  5.1.2600.3.1252.44.1033.18.2046.548 [GMT 1:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Internet Security 2013 *Enabled* 
.
============== Running Processes ================
.
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\PDF Architect\HelperService.exe
C:\Program Files\PDF Architect\ConversionService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclBCBTSrv.exe
C:\Documents and Settings\Owner\My Documents\Downloads\mbar-1.07.0.1005.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k bthsvcs
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.co.uk/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [tinySpell] c:\program files\tinyspell\tinyspell.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [NokiaSuite.exe] c:\program files\nokia\nokia suite\NokiaSuite.exe -tray
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [EvtMgr6] c:\program files\logitech\setpointp\SetPoint.exe /launchGaming
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\ereg\eReg.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://ias.broadband.o2.co.uk/sdccommon/download/tgctlcm.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1353419271125
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1372231174765
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{0FB8DDD6-7091-42C6-9FC5-58B8FF97910C} : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - c:\windows\system32\btxppanel.dll
Notify: igfxcui - igfxsrvc.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.66\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\90xsyrj1.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\owner\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\owner\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\owner\application data\mozilla\plugins\npo1d.dll
FF - plugin: c:\documents and settings\owner\local settings\application data\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\13.2.0\npsitesafety.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\program files\nokia\nokia suite\npNokiaSuiteEnabler.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1203133.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_168.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-7-20 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-7-20 246072]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-7-1 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-7-10 39224]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-7-20 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-7-20 171320]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-3-21 182072]
R1 RapportCerberus_56758;RapportCerberus_56758;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_56758.sys [2013-8-21 330960]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-8-29 148688]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2013-5-23 119056]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 avgfws;AVG Firewall;c:\program files\avg\avg2013\avgfws.exe [2013-9-4 1432080]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-7-4 4939312]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-7-23 283136]
R2 LBeepKE;Logitech Beep Suppression Driver;c:\windows\system32\drivers\LBeepKE.sys [2013-8-1 10136]
R2 PDF Architect Helper Service;PDF Architect Helper Service;c:\program files\pdf architect\HelperService.exe [2013-1-9 1324104]
R2 PDF Architect Service;PDF Architect Service;c:\program files\pdf architect\ConversionService.exe [2013-1-9 795208]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2013-8-29 1435928]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2012-1-12 30944]
R3 CompFilter;UVCCompositeFilter;c:\windows\system32\drivers\lvbusflt.sys [2012-9-21 22176]
R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-9-13 48728]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2013-9-13 105176]
S1 avgtp;avgtp;\??\c:\windows\system32\drivers\avgtpx86.sys --> c:\windows\system32\drivers\avgtpx86.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-7-25 162672]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2012-1-12 30944]
S3 GenericMount Helper Service;GenericMount Helper Service;"c:\program files\norton ghost\shared\drivers\genericmounthelper.exe" --> c:\program files\norton ghost\shared\drivers\GenericMountHelper.exe [?]
S3 GenericMount;Generic Mount Driver;c:\windows\system32\drivers\genericmount.sys --> c:\windows\system32\drivers\GenericMount.sys [?]
S3 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2013-8-29 97008]
S3 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-8-29 222416]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2012-11-21 27064]
S3 SWDUMon;SWDUMon;c:\windows\system32\drivers\SWDUMon.sys [2013-1-7 13024]
S3 SymSnapService;SymSnapService;"c:\program files\norton ghost\shared\drivers\symsnapservice.exe" --> c:\program files\norton ghost\shared\drivers\SymSnapService.exe [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S4 SupportSoft Remote Control Client;SupportSoft Remote Control Client;c:\program files\common files\supportsoft\bin\consrcclient.exe [2012-11-6 2080272]
S4 tgsrvc_o2las;SupportSoft Repair Service (o2las);c:\program files\o2las\bin\tgsrvc.exe [2012-11-6 213008]
S4 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2012-1-18 450848]
S4 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\13.2.0\ToolbarUpdater.exe [2012-11-15 711112]
.
=============== File Associations ===============
.
ShellExec: PDF Architect.exe: open="c:\program files\pdf architect\\PDF Architect.exe""%1"
.
=============== Created Last 30 ================
.
2013-09-13 11:10:24 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes' Anti-Malware (portable)
2013-09-13 11:10:23 105176 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2013-09-13 11:07:09 48728 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-09-13 07:18:36 4751752 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2013-09-10 20:42:04 -------- d-----w- c:\program files\CCleaner
2013-09-05 14:04:02 209272 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2013-09-05 14:04:02 209272 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2013-09-02 12:35:07 -------- d-----w- c:\windows\ERUNT
2013-09-02 10:55:49 -------- d-----w- C:\AdwCleaner
2013-08-29 17:57:25 61664816 ----a-w- c:\program files\avg_tuh_stf_all_2013_3_24c59 (1).exe
2013-08-29 17:20:16 -------- d-----w- c:\program files\AVG
2013-08-29 14:41:17 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-08-29 14:41:17 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-08-29 00:38:40 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2013-08-17 11:22:59 91544 ----a-w- c:\program files\mozilla firefox\nssdbm3.dll
2013-08-16 08:32:38 -------- d-----w- c:\program files\SUPERAntiSpyware
.
==================== Find3M  ====================
.
2013-09-13 07:19:18 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-13 07:19:17 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-09-10 00:34:48 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-09-05 00:43:42 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-08-09 01:56:45 386560 ----a-w- c:\windows\system32\themeui.dll
2013-08-08 06:05:59 920064 ----a-w- c:\windows\system32\wininet.dll
2013-08-08 06:05:59 43520 ------w- c:\windows\system32\licmgr10.dll
2013-08-08 06:05:59 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-08-08 06:05:58 18944 ----a-w- c:\windows\system32\corpol.dll
2013-08-08 01:27:48 1877760 ----a-w- c:\windows\system32\win32k.sys
2013-08-08 00:02:34 385024 ------w- c:\windows\system32\html.iec
2013-08-05 13:30:32 1289728 ----a-w- c:\windows\system32\ole32.dll
2013-08-03 13:18:38 1543680 ------w- c:\windows\system32\wmvdecod.dll
2013-07-20 00:51:00 246072 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-07-20 00:50:56 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-07-20 00:50:56 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-07-20 00:50:50 171320 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-07-10 10:37:53 406016 ----a-w- c:\windows\system32\usp10.dll
2013-07-04 02:59:11 2193536 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08:30 2070144 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-20 06:03:10 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-20 06:03:06 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-06-20 06:03:05 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-06-20 06:03:05 789416 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 15:17:39.17 ===============
 

Attached File  attach.txt   9.1KB   0 downloadsAttached File  system-log.txt   20.41KB   0 downloadsAttached File  mbam-log-2013-09-13 (15-24-05).txt   2KB   2 downloadsAttached File  RKreport0_D_09092013_152638.txt   2.27KB   1 downloadsAttached File  RKreport0_S_09092013_152347.txt   2.18KB   2 downloads

 

Moderator edit: See this previous topic for any other information.

http://www.bleepingcomputer.com/forums/t/505899/multiple-windows-open-followed-by-a-freezegoogle-chrome-sponsorship-p/

Roger


Edited by rotor123, 14 September 2013 - 06:47 PM.


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  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 22 September 2013 - 07:24 AM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!


#4 hamluis

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Posted 22 September 2013 - 11:37 AM

Rec'd via PM today:

 

Hi, I just collected my PC from the technicians. The multiple window instability issue appears to have been caused by either my keyboard or mouse – yet to be confirmed. In the meantime, many thanks to you hamluis, buddy215 and others who tried so hard to help. It sure is reassuring and heartening to know that a website like Bleeping Computer.com exits.
Kind regards,
melasurej69

 

Louis


Edited by hamluis, 22 September 2013 - 11:38 AM.





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