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Windows Using Wrong Font


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#1 LibbyF

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Posted 14 September 2013 - 03:56 AM

Hi,

 

I recently installed a particular font (helvetica neue) and now for some reason any website or program that doesn't use its own specific font uses the helvetica one, rather than the standard one it used to. This is really frustrating as it's not the easiest font in the world to read. I have tried just removing the font but it won't let me as it tells me it's in use (even in safe mode). I even tried a system restore, which resulted in a blue screen of death for some reason, and the restore failed.

 

Does anyone know what might be going on here?

 

Many thanks,

 

Libby



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#2 noknojon

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Posted 14 September 2013 - 04:46 AM

Hi Libby -

Did you purchase the font, or just download it from a free site ?

Can you list the site you got it from ?

 

For a quick check, can you please run this program .......

 

Download Security Check by Screen317
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.

 

 

Thank You -



#3 LibbyF

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Posted 14 September 2013 - 05:05 AM

Thank you for the quick response. I have actually resolved the issue by deleting the Helvetica fonts from the registry, everything seems to be okay in that regard now. This is a less than a week old Windows install so no anti-virus on it yet (I know, I'm lazy!). The font is distributed by my company onto all their new systems so I wouldn't have thought it had any nasties in it. This is the blurb from the Security Check:

 

 Results of screen317's Security Check version 0.99.73  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 11.8.800.168  
 Adobe Reader XI  
 Mozilla Firefox (23.0.1)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

I'm going to get my anti-virus stuff in order now and see if it finds anything.

 

Thanks again!



#4 noknojon

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Posted 14 September 2013 - 05:39 AM

Hi -

As you said "No Antivirus yet", so please do that quickly ........

 

If all else is OK, :thumbup2:  Catch you later -






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