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Windows Update did not shut down computer. Now it won't boot into bios even


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7 replies to this topic

#1 zjas58

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Posted 14 September 2013 - 12:43 AM

Last Tuesday I initiated a windows shut down, after noticing windows update had installed updates.

The '... Installing updates ......  Do not shut off computer ... '

screen was displayed and I left the computer/updates to do their thing ... for the day, as it turns out.

 

Upon returning home that evening the computer was in the very same state.  Feeling I had little choice,

I hit the power button, turning the computer off.  Now my computer will not boot nor can I get into the bios.

When I power it up the fans start, the motherboard beeps once and then the Intel motherboard logo' screen

(the one with the 4 PF/bios/boot options) displays but I can not use any of the options.  It just hangs there. 

I can initiate re-boot with <alt+Ctrl+Delete> and/or boot button, but the same thing happens. Have checked

all connections, reseated the memory but the result is the same  ... HELP!

 

Intel Motherboard DH57DD with i7 processor



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#2 noknojon

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Posted 14 September 2013 - 05:53 AM

Hello -

Is this a "home built" or "Brand name" computer ?

If it is a Brand name, please list the Make and Model

 

Thank You -



#3 dc3

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Posted 14 September 2013 - 08:30 AM

Since I was able to find the user manual for this motherboard it looks like this is a custom build.

 

Do you have the installation disc for the operating system?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 zjas58

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Posted 14 September 2013 - 08:59 AM

It is what I would call an 'industrial/commercial' workstation build by a professional company.

Has been working great for 3 years.  Run on UPS. Added the video card and upgraded the
memory about 18 months ago.
 
I have the original windows disk.  Tried repair but it will not boot from CD

Edited by zjas58, 14 September 2013 - 09:37 AM.


#5 dc3

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Posted 14 September 2013 - 09:21 AM

Did you change the boot order in the BIOS so that the DC/DVD-ROM is the first device and the hdd the second device?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 zjas58

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Posted 14 September 2013 - 09:29 AM

This is what I would call an industrial/commercial build by a professional company.

Been working great for 3 years. Run on UPS.  I upgraded the video card and memory

about 18 months ago.

 

Intel Core i7 2.93Ghz 1156 8M BX Processor

Intel DH57DD UATX LGA1156 SATA RAID 1394 HD VID
Sapphire Vapor-X HD 5770 1GB GDDR5

Kingston KVR1333D3N9/4G 4GB 1333MHZ DDR3 RAM X 4 (16GB Total)

Western Digital 500GB Hard Drive (Caviar Blue)

Western Digital 2TB Intellipower Hard Drive (Caviar Green)

Samsung DVDR/RW-CDR/RW Multi Drive
Thermal Take V4 Black ATX Case-NoPs
Cooler Master Extreme Power 500W 20+4PIN Power Supply
Windows 7 Professional 64
 
I have the original Windows 7 disk.  Have tried repair but can't boot from CD. 

Edited by zjas58, 14 September 2013 - 09:37 AM.


#7 zjas58

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Posted 14 September 2013 - 09:31 AM

Unfortunately I can't get into the BIOS (or anything) ... yet



#8 dc3

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Posted 14 September 2013 - 10:00 AM

Are you tapping the F2 key immediately after pressing the power button?

 

Are you sure the optical drive is working?

 

The BIOS is not a part of the Windows 7 operating system, this is a EEPROM on the motherboard and should be accessible even if you can't boot into Windows .  

 

If you can't boot into the BIOS we need to start looking for a faulty piece of hardware which is problematic since you can't boot from a bootable disc.  One of the first things that comes to mind is a problem with the RAM.  Take out all but one module and try booting, if it doesn't work try this module in a different socket.  Do this with the other modules.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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