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Need help manually removing sweetpacks...


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20 replies to this topic

#1 Britarchivist

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Posted 13 September 2013 - 04:31 PM

So my dear friend let her virus protection expire (over a year ago...yay!) and there is all sorts of fun stuff on her computer...I spent 2 hours last time and an hour yesterday. (6 malware tool bars...yay!) Ive accomplished a lot...used malware bytes, cccleaner and hijack this. However I am unable to remove some of the infections hijack this finds...hijack this even told me Id have to manually do it.(thanks...)The hijack this said to delete the files and label them as hosts....

I havent done this type of stuff in like 2 years and want some one to reitterate how to do it to make sure I am doing it right. Ive done this numerous times.

I found this page.... http://www.pcproblemfix.com/how-to-manually-remove-start-sweetpacks-com-virus/

which seems easier to me than doing it in the regedit...right? Im really not as dumb as I sound..I just havent done this in so long. As I read more Im like oh yeah....apparently computer kowledge gets fuzzy when you dont do it 24/7 anymore.  Ill be back to fix her computer tuesday. Ive also instilled into her that when her virus protection expires..please let me know next time..I seem to be surrounded by people who have the most amazing talent for getting the weirdest viruses on their computer. Thankfully at least she knows not to clcik on pop ups that say click me...which my mom doesnt know yet. Ha..

sorry for the rant.



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#2 gringo_pr

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Posted 14 September 2013 - 03:50 AM



Hello Britarchivist

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Britarchivist

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Posted 15 September 2013 - 08:52 PM

Thanks For The Welcome. I've Been Here Since 08 Lol. I Will At TheComputer Sometime Tues Morning

#4 gringo_pr

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Posted 15 September 2013 - 08:59 PM

Tuesday Morning - No problem and I will see you then


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Britarchivist

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Posted 17 September 2013 - 11:03 AM

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 7/15/2010 9:07:44 PM
System Uptime: 9/12/2013 4:24:34 PM (116 hours ago)
.
Motherboard: TOSHIBA |  | NWQAA
Processor: Intel® Core™ i3 CPU       M 350  @ 2.27GHz | CPU | 1065/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 377.201 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP389: 5/15/2013 10:24:05 AM - Installed AVG 2013
RP390: 5/17/2013 9:13:42 AM - Windows Update
RP391: 6/13/2013 11:18:22 AM - Windows Update
RP392: 7/12/2013 11:24:38 AM - Windows Update
RP393: 8/2/2013 10:10:50 AM - Windows Update
RP394: 8/19/2013 10:24:49 AM - Windows Update
RP395: 8/30/2013 10:36:25 AM - Windows Update
RP396: 8/30/2013 11:24:20 AM - Removed My.Freeze.com NetAssistant
RP397: 8/30/2013 11:45:19 AM - Removed Bonjour
RP398: 8/30/2013 4:35:33 PM - Removed AVG 2013
RP399: 8/30/2013 4:37:52 PM - Removed AVG 2013
RP400: 8/30/2013 4:47:55 PM - Norton 360 Registry Clean
RP401: 9/1/2013 10:31:11 AM - Windows Update
RP402: 9/12/2013 4:14:45 PM - Installed HiJackThis
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.3
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG Security Toolbar
Best Buy Software Installer
Business Contact Manager for Microsoft Outlook 2010
Canon MP Navigator EX 3.0
Canon MP250 series MP Drivers
Canon MP250 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Compatibility Pack for the 2007 Office system
DefaultTab
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Google Chrome
Google Update Helper
HiJackThis
HP Officejet 4620 series Basic Device Software
HP Officejet 4620 series Help
HP Officejet 4620 series Product Improvement Study
HP Update
I.R.I.S. OCR
Intel PROSet Wireless
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Intel® PROSet/Wireless WiFi Software
Intel® Rapid Storage Technology
Intel® Wireless Display
Internet Explorer Toolbar 4.9 by SweetPacks
Java™ 6 Update 17
JMicron Flash Media Controller Driver
Junk Mail filter update
Label@Once 1.0
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170)
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 Language Pack Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Communicator 2007 R2
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2007
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Project MUI (English) 2010
Microsoft Office Project Standard 2010
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Visio 2010
Microsoft Office Visio MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Project 2010 Service Pack 1 (SP1)
Microsoft Project Standard 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files 
Microsoft SQL Server VSS Writer
Microsoft Visio 2010 Service Pack 1 (SP1)
Microsoft Visio Premium 2010
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Works
Microsoft® Office Language Pack 2010 – English (Business Contact Manager for Microsoft Outlook 2010)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
My Scrap Nook Toolbar
MyPC Backup 
Neat ADF Scanner 2008 Driver
Neat ADF Scanner Driver
Neat Mobile Scanner (Silver) Driver
Neat Mobile Scanner 2008 Driver
Neat Mobile Scanner Driver
NeatWorks
NeatWorks Core Files
Norton 360
PlayReady PC Runtime amd64
QuickBooks
QuickBooks Premier: Nonprofit Edition 2010
QuickShare
QuickTime
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
Search Protect by conduit
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Service Pack 1 for SQL Server 2008 (KB968369)
Skype™ 5.3
Sql Server Customer Experience Improvement Program
Synaptics Pointing Device Driver
TOSHIBA Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD Protection
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA PC Health Monitor
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Utility Common Driver
Visual Studio 2010 x64 Redistributables
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Yahoo! Software Update
.
==== Event Viewer Messages From Past Week ========
.
9/17/2013 11:52:47 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10003]  - WLAN Extensibility Module has stopped unexpectedly. Module Path: C:\windows\System32\IWMSSvc.dll
9/12/2013 4:33:33 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID  {9BA05972-F6A8-11CF-A442-00A0C90A8F39}  and APPID  {9BA05972-F6A8-11CF-A442-00A0C90A8F39}  to the user Linda-PC\Linda SID (S-1-5-21-1394242288-2097874498-958505187-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
9/12/2013 4:27:08 PM, Error: Service Control Manager [7034]  - The Intel® PROSet/Wireless Event Log service terminated unexpectedly.  It has done this 1 time(s).
.
==== End Of File ===========================


#6 Britarchivist

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Posted 17 September 2013 - 11:04 AM

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267
Run by Linda at 12:01:41 on 2013-09-17
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3891.1892 [GMT -4:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\MyPC Backup\BackupStack.exe
C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
C:\Users\Linda\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\PROGRA~2\MYSCRA~2\bar\1.bin\12barsvc.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\ThpSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\windows\system32\Dwm.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\windows\Explorer.EXE
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\AppIntegrator64.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\loggingserver.exe
C:\Users\Linda\AppData\Roaming\SearchProtect\bin\cltmng.exe
C:\Users\Linda\AppData\Local\Smartbar\Application\QuickShare.exe
C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\Microsoft Office Communicator\communicator.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12brmon.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\windows\splwow64.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Microsoft Office\Office14\MSPUB.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\NOTEPAD.EXE
C:\windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Page_URL = hxxp://www.google.com/ig?brand=TSNA&bmod=TSNA
mStart Page = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={684EEF88-0C24-11E3-BF6B-705AB6C62A53}
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uURLSearchHooks: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - <orphaned>
uURLSearchHooks: <No Name>: {b3b5c47e-61f7-4d81-af06-461fc86686ce} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12SrcAs.dll
mWinlogon: Userinit = userinit.exe,
BHO: Toolbar BHO: {0214754e-4e7d-4589-829d-e2523e6a3085} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12bar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: QuickShare WidgetEngine: {31ad400d-1b06-4e33-a59a-90c2c140cba0} - 
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
BHO: Search Assistant BHO: {65f159fb-5f5e-46f4-b45d-ccfa236d2073} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12SrcAs.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\IPS\ipsbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\Linda\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.5.0.2\AVG Secure Search_toolbar.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SweetPacks Browser Helper: {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: SweetPacks Toolbar for Internet Explorer: {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
TB: My Scrap Nook: {FE6F06FB-0FC0-4499-828F-EE48088F504F} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12bar.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.5.0.2\AVG Secure Search_toolbar.dll
TB: My Scrap Nook: {fe6f06fb-0fc0-4499-828f-ee48088f504f} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12bar.dll
TB: QuickShare Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} - 
TB: SweetPacks Toolbar for Internet Explorer: {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [SearchProtect] C:\Users\Linda\AppData\Roaming\SearchProtect\bin\cltmng.exe
uRun: [Browser Infrastructure Helper] C:\Users\Linda\AppData\Local\Smartbar\Application\QuickShare.exe startup
mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Communicator] "C:\Program Files (x86)\Microsoft Office Communicator\communicator.exe" /fromrunkey
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [My Scrap Nook Search Scope Monitor] "C:\PROGRA~2\MYSCRA~2\bar\1.bin\12srchmn.exe" /m=2 /w /h
mRun: [MyScrapNook_12 Browser Plugin Loader] C:\PROGRA~2\MYSCRA~2\bar\1.bin\12brmon.exe
dRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
StartupFolder: C:\Users\Linda\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MYPCBA~1.LNK - C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
StartupFolder: C:\Users\Linda\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{1230BBFD-CB3C-45C7-9649-81E07D66CFE7} : NameServer = 208.67.222.222
TCP: Interfaces\{5C7F7283-06EE-4B8D-A369-DAEE52D354E7} : NameServer = 208.67.222.222
TCP: Interfaces\{5C7F7283-06EE-4B8D-A369-DAEE52D354E7} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5C7F7283-06EE-4B8D-A369-DAEE52D354E7}\2456C6B696E6F574B2D494D4F4F575962756C6563737F5135393431333 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{5C7F7283-06EE-4B8D-A369-DAEE52D354E7}\442444647353 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{5C7F7283-06EE-4B8D-A369-DAEE52D354E7}\D4F445F425F4C414D25333436464 : DHCPNameServer = 24.247.15.53 66.189.0.100 24.178.162.3
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - 
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.5.0\ViProtocol.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: Neat ADF Scanner 2008 - reg copy "HKLM\Software\Wow6432Node\The Neat Company\Neat ADF Scanner 2008" "HKCU\Software\The Neat Company\Neat ADF Scanner 2008" /s /f
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: QuickShare WidgetEngine: {31ad400d-1b06-4e33-a59a-90c2c140cba0} - 
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: QuickShare Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} - 
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [ThpSrv] C:\windows\System32\thpsrv /logon
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [SmartFaceVWatcher] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon
x64-Run: [My Scrap Nook Home Page Guard 64 bit] "C:\PROGRA~2\MYSCRA~2\bar\1.bin\AppIntegrator64.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\N360x64\1404000.028\SymDS64.sys [2013-8-30 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\N360x64\1404000.028\SymEFA64.sys [2013-8-30 1139800]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\System32\drivers\thpdrv.sys [2009-6-29 34880]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\System32\drivers\Thpevm.sys [2009-6-29 14784]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2010-5-13 482384]
R1 avgtp;avgtp;C:\windows\System32\drivers\avgtpx64.sys [2012-12-14 45856]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20130903.002\BHDrvx64.sys [2013-9-3 1525336]
R1 ccSet_N360;Norton 360 Settings Manager;C:\windows\System32\drivers\N360x64\1404000.028\ccSetx64.sys [2013-8-30 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\IPSDefs\20130911.001\IDSviA64.sys [2013-9-12 520280]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\N360x64\1404000.028\Ironx64.sys [2013-8-30 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\N360x64\1404000.028\symnets.sys [2013-8-30 433752]
R2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2013-7-1 32808]
R2 CltMngSvc;Search Protect by Conduit Updater;C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe [2013-5-8 97056]
R2 DefaultTabUpdate;DefaultTabUpdate;C:\Users\Linda\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [2012-12-14 107520]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-8-29 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-8-29 701512]
R2 MyScrapNook_12Service;My Scrap NookService;C:\PROGRA~2\MYSCRA~2\bar\1.bin\12barsvc.exe [2013-6-29 42504]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-5-13 2320920]
R2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [2013-8-16 1643184]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-9-12 140376]
R3 HECIx64;Intel® Management Engine Interface;C:\windows\System32\drivers\HECIx64.sys [2010-5-13 56344]
R3 Impcd;Impcd;C:\windows\System32\drivers\Impcd.sys [2010-4-7 158976]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-4-7 271872]
R3 JMCR;JMCR;C:\windows\System32\drivers\jmcr.sys [2009-9-23 144496]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-8-29 25928]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\windows\System32\drivers\NETw5s64.sys [2010-1-13 7675392]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2010-5-13 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2010-5-13 325152]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-5-13 51512]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
R3 wdkmd;Intel WiDi KMD;C:\windows\System32\drivers\WDKMD.sys [2009-12-17 36760]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe [2013-8-30 144368]
S3 acpials;ALS Sensor Filter;C:\windows\System32\drivers\acpials.sys [2009-7-14 9728]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-9-5 234776]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-1-19 315664]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-7-17 1255736]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files (x86)\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-3-31 47128]
S4 SQLAgent$MSSMLBIZ;SQL Server Agent (MSSMLBIZ);C:\Program Files (x86)\Microsoft SQL Server\MSSQL10.MSSMLBIZ\MSSQL\Binn\SQLAGENT.EXE [2009-3-30 366936]
.
=============== Created Last 30 ================
.
2013-09-12 20:15:23 388096 ----a-r- C:\Users\Linda\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-09-12 20:15:23 -------- d-----w- C:\Program Files (x86)\Trend Micro
2013-09-09 14:32:38 -------- d-----w- C:\Users\Linda\AppData\Local\CrashDumps
2013-09-06 16:08:40 -------- d-----w- C:\ProgramData\McAfee Security Scan
2013-09-06 16:08:36 -------- d-----w- C:\Program Files (x86)\McAfee Security Scan
2013-08-30 20:59:55 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2013-08-30 20:39:54 177312 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
2013-08-30 20:39:54 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2013-08-30 20:39:18 493656 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\SymDS64.sys
2013-08-30 20:39:18 433752 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\symnets.sys
2013-08-30 20:39:18 23448 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\SymELAM.sys
2013-08-30 20:39:18 1139800 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\SymEFA64.sys
2013-08-30 20:39:17 796760 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\srtsp64.sys
2013-08-30 20:39:17 36952 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\srtspx64.sys
2013-08-30 20:39:17 224416 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\Ironx64.sys
2013-08-30 20:39:16 169048 ----a-r- C:\windows\System32\drivers\N360x64\1404000.028\ccSetx64.sys
2013-08-30 20:38:32 -------- d-----w- C:\windows\System32\drivers\N360x64\1404000.028
2013-08-30 20:38:32 -------- d-----w- C:\windows\System32\drivers\N360x64
2013-08-30 20:38:28 -------- d-----w- C:\Program Files (x86)\Norton 360
2013-08-30 20:34:25 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2013-08-29 18:09:53 -------- d-----w- C:\Users\Linda\AppData\Roaming\Malwarebytes
2013-08-29 18:09:35 -------- d-----w- C:\ProgramData\Malwarebytes
2013-08-29 18:09:33 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2013-08-29 18:09:33 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-23 18:48:50 -------- d-----w- C:\Program Files (x86)\SweetIM
2013-08-23 18:47:07 -------- d-----w- C:\Program Files (x86)\MyPC Backup
2013-08-23 18:47:04 -------- d-----w- C:\Program Files (x86)\lucky leap
2013-08-23 18:43:16 -------- d-----w- C:\Users\Linda\AppData\Local\Programs
2013-08-23 18:43:00 -------- d-----w- C:\Users\Linda\AppData\Local\Smartbar
2013-08-23 18:42:42 -------- d-----w- C:\Users\Linda\AppData\Local\Conduit
2013-08-23 18:42:26 -------- d-----w- C:\Program Files (x86)\SearchProtect
2013-08-23 18:42:20 -------- d-----w- C:\Users\Linda\AppData\Roaming\SearchProtect
2013-08-23 18:42:19 -------- d-----w- C:\Users\Linda\AppData\Local\CRE
.
==================== Find3M  ====================
.
2013-09-11 09:24:15 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-11 09:24:15 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-08-16 17:13:43 45856 ----a-w- C:\windows\System32\drivers\avgtpx64.sys
2013-07-04 07:11:58 829264 ----a-w- C:\windows\System32\msvcr100.dll
2013-07-04 07:11:58 608080 ----a-w- C:\windows\System32\msvcp100.dll
.
============= FINISH: 12:02:08.24 ===============


#7 Britarchivist

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Posted 17 September 2013 - 11:06 AM

sorry..i dont know if she has zipping stuff on here...



#8 Britarchivist

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Posted 17 September 2013 - 12:01 PM

I will be back thursday am around 11am



#9 gringo_pr

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Posted 17 September 2013 - 08:41 PM

No problem and I will see you then


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 Britarchivist

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Posted 19 September 2013 - 09:56 AM

im here



#11 gringo_pr

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Posted 19 September 2013 - 10:00 AM



Hello Britarchivist

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 Britarchivist

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Posted 19 September 2013 - 10:18 AM

first one

# AdwCleaner v3.004 - Report created 19/09/2013 at 11:12:27
# Updated 15/09/2013 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : Linda - LINDA-PC
# Running from : C:\Users\Linda\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : BackupStack
Service Deleted : CltMngSvc
Service Deleted : DefaultTabUpdate
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Program Files (x86)\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
Folder Deleted : C:\Program Files (x86)\lucky leap
[!] Folder Deleted : C:\Program Files (x86)\MyPC Backup 
[!] Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\MyScrapNook_12
Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Program Files (x86)\SweetIM
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Users\Linda\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Linda\AppData\Local\Conduit
Folder Deleted : C:\Users\Linda\AppData\Local\cre
Folder Deleted : C:\Users\Linda\AppData\Local\Smartbar
Folder Deleted : C:\Users\Linda\AppData\Local\Temp\Smartbar
Folder Deleted : C:\Users\Linda\AppData\LocalLow\AVG Secure Search
Folder Deleted : C:\Users\Linda\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Linda\AppData\LocalLow\MyScrapNook_12
Folder Deleted : C:\Users\Linda\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Linda\AppData\LocalLow\Smartbar
Folder Deleted : C:\Users\Linda\AppData\LocalLow\SweetIM
Folder Deleted : C:\Users\Linda\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Linda\AppData\Roaming\Searchprotect
Folder Deleted : C:\Users\Linda\AppData\Local\Google\Chrome\User Data\Default\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
Folder Deleted : C:\Users\Linda\AppData\Local\Google\Chrome\User Data\Default\Extensions\mfchmfgdaabgdjbcaophikcobddojjoe
File Deleted : C:\END
File Deleted : C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
File Deleted : C:\Users\Linda\Desktop\MyPC Backup.lnk
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Value Deleted : [x64] HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Key Deleted : HKCU\Software\Google\Chrome\Extensions\mfchmfgdaabgdjbcaophikcobddojjoe
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mfchmfgdaabgdjbcaophikcobddojjoe
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Browser Infrastructure Helper]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [SearchProtect]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.BandObjectAttribute
Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.BHO
Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.DockingPanel
Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBar
Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBarBandObject
Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarDisplayState
Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarMenuForm
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook
Key Deleted : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.sweetie
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.sweetie.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3298573
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3311948
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [My Scrap Nook Search Scope Monitor]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [MyScrapNook_12 Browser Plugin Loader]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EEE6C35D-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35E-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B3B5C47E-61F7-4D81-AF06-461FC86686CE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D77AA852-DEF3-43CB-A3F5-BD679DE72F32}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D77AA852-DEF3-43CB-A3F5-BD679DE72F32}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EEE6C35B-6118-11DC-9C72-001320C79847}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{FE6F06FB-0FC0-4499-828F-EE48088F504F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EEE6C35B-6118-11DC-9C72-001320C79847}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{FE6F06FB-0FC0-4499-828F-EE48088F504F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{B3B5C47E-61F7-4D81-AF06-461FC86686CE}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Software\SmartbarBackup
Key Deleted : HKCU\Software\SmartbarLog
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{81BFDC6A-7574-424C-AA2E-0A19FE2B1A3F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F4E33CE5-A7AB-4F68-A7E7-F0AA84EF2D9E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.7600.17267
 
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
 
-\\ Google Chrome v29.0.1547.66
 
[ File : C:\Users\Linda\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
 
*************************
 
AdwCleaner[R0].txt - [20898 octets] - [19/09/2013 11:11:12]
AdwCleaner[S0].txt - [20356 octets] - [19/09/2013 11:12:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [20417 octets] ##########


on to the seecond part..woohoo



#13 Britarchivist

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Posted 19 September 2013 - 10:43 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.1 (09.15.2013:1)
OS: Windows 7 Home Premium x64
Ran by Linda on Thu 09/19/2013 at 11:25:36.86
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\dw7
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{38495740-0035-4471-851E-F5BBB86AB085}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-1394242288-2097874498-958505187-1000\Software\SweetIM
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\updater by sweetpacks
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{08D0933C-672F-4158-AD73-EB73AA84D61E}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4d}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{F6951857-D890-4B2E-BA82-CD3CBF3C68FE}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4d}
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\windows\Tasks\toparcadehits.job
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\windows\syswow64\ai_recyclebin"
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
Successfully deleted: [Folder] C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Extensions\gpdgdlcjhlbaphcjmagicjhhgfnkiihp
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 09/19/2013 at 11:40:12.64
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#14 gringo_pr

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Posted 19 September 2013 - 12:24 PM


Hello Britarchivist

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 Britarchivist

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Posted 20 September 2013 - 03:31 PM

wont be able to do this till next thursday..BUT .her comp is already working better, and had no weird popups....so yay so far lol






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