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Can't open Internet Explorer


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18 replies to this topic

#1 Jo2hearts

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Posted 13 September 2013 - 02:33 PM

Hi.  When I click on internet explorer a white box pops up and then closes.  An error box then pops up saying error ieframe.dll issue.  I appreciate the help. Thank you.



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#2 hamluis

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Posted 13 September 2013 - 02:53 PM

Worth a look, Ieframe.dll Errors .

 

Louis



#3 Jo2hearts

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Posted 13 September 2013 - 03:31 PM

Thank you.  I will try it.



#4 Jo2hearts

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Posted 13 September 2013 - 06:58 PM

It said to download internet explorer 8.  I tried, but after 45min it still says downloading.

Would this fix the dll error?

 http://pcfastfix.com/fixerror/?error=DLL&ims=vbsrq&utm_campaign=DLL&utm_source=Google&utm_medium=PPC&utm_content=PCFastFix&utm_term=free%20dll%20repair



#5 hamluis

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Posted 13 September 2013 - 08:28 PM

What site are you trying to download from?

 

http://www.microsoft.com/en-us/download/internet-explorer-8-details.aspx

 

I just downloaded it, took less than a minute to download to my desktop.  Do not elect any of the additional downloads offered on the screens.

 

Louis



#6 Jo2hearts

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Posted 13 September 2013 - 09:15 PM

I tried the link you just posted.  It downloaded, I hit run, and it extracted the files.  It still is getting stuck on the Installing Windows Internet Explorer 9 - downloading screen.  It doesn't go to the next step.



#7 hamluis

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Posted 14 September 2013 - 09:14 AM

There is no IE 9 for XP...IE 8 is the highest that XP can use.

 

Louis



#8 Jo2hearts

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Posted 14 September 2013 - 12:39 PM

Sorry I meant to say Internet Explorer 8.



#9 hamluis

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Posted 14 September 2013 - 12:56 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#10 Jo2hearts

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Posted 14 September 2013 - 01:27 PM

I appreciate your help.

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Administrator (administrator) on 14-09-2013 at 14:11:43
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/14/2013 11:59:41 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 11:11:29 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b).  The specified domain either does not exist or could not be contacted.
  Enrollment will not be performed.
 
Error: (09/13/2013 03:11:30 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 00:47:34 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 00:43:44 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 00:20:01 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 07:48:36 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 07:14:59 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/12/2013 03:20:35 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 

When I tried clicking publish snapshot-save to clipboard...nothing happened.  I hope pasting it in this version is ok.

Operating System
Windows XP Professional 32-bit SP3
CPU
Intel Mobile Core 2 Duo T7250 @ 2.00GHz 62 °C
Merom 65nm Technology
RAM
1.00GB Dual-Channel DDR2 @ 330MHz (5-5-5-15)
Motherboard
Dell Inc. 0KU184 (Microprocessor) 62 °C
Graphics
Plug and Play Monitor (1280x800@60Hz)
Plug and Play Monitor (1280x800@60Hz)
Intel Mobile Intel 965 Express Chipset Family (Dell)
Intel Mobile Intel 965 Express Chipset Family (Dell)
Hard Drives
75GB Hitachi HTS722080K9A300 (SATA) 45 °C
Optical Drives
HL-DT-ST DVD+-RW GSA-T21N
Audio
SigmaTel High Definition Audio CODEC


#11 hamluis

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Posted 14 September 2013 - 04:44 PM

Please...read the instructions for posting the link resulting from the Speccy snapshot.  You might also read again...what was requested for the MiniToolBox data.

 

Louis



#12 Jo2hearts

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Posted 14 September 2013 - 06:04 PM

Was the part from Minitoolbox what you needed?  I thought I followed the directions.



#13 Jo2hearts

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Posted 14 September 2013 - 06:07 PM

I ran minitoolbox again..

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Administrator (administrator) on 14-09-2013 at 19:07:13
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/14/2013 11:59:41 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 11:11:29 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b).  The specified domain either does not exist or could not be contacted.
  Enrollment will not be performed.
 
Error: (09/13/2013 03:11:30 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 00:47:34 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 00:43:44 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 00:20:01 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 07:48:36 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/13/2013 07:14:59 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/12/2013 03:20:35 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
Error: (09/12/2013 07:11:52 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x800704cf).  The network location cannot be reached. For information about network troubleshooting, see Windows Help.
  Enrollment will not be performed.
 
 
System errors:
=============
Error: (09/14/2013 05:55:30 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 05:53:01 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 05:50:19 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 04:36:36 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 04:33:46 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 04:33:43 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 04:33:39 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 04:33:36 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 04:33:32 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D
 
Error: (09/14/2013 04:27:53 PM) (Source: Service Control Manager) (User: )
Description: The IIS Admin service terminated with service-specific error 2147549183 (0x8000FFFF).
 
 
Microsoft Office Sessions:
=========================
Error: (09/14/2013 11:59:41 AM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/13/2013 11:11:29 PM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.
 
Error: (09/13/2013 03:11:30 PM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/13/2013 00:47:34 PM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/13/2013 00:43:44 PM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/13/2013 00:20:01 PM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/13/2013 07:48:36 AM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/13/2013 07:14:59 AM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/12/2013 03:20:35 PM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
Error: (09/12/2013 07:11:52 AM) (Source: AutoEnrollment)(User: )
Description: local system0x800704cfThe network location cannot be reached. For information about network troubleshooting, see Windows Help.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 11 ActiveX (Version: 11.8.800.174)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
AuthenTec Fingerprint Sensor Minimum Install (Version: 7.8.1.0)
AVG 2013 (Version: 13.0.3222)
AVG 2013 (Version: 13.0.3392)
AVG 2013 (Version: 2013.0.3392)
AVG SafeGuard toolbar (Version: 17.0.1.4)
Belles Beauty Boutique
biolsp patch (Version: 01.00.02.0005)
Broadcom ASF Management Applications (Version: 10.13.02)
Broadcom Management Programs (Version: 10.15.01)
BufferChm (Version: 100.0.170.000)
Burger Island (Version: 1.0.0.1)
Burger Shop (Version: 1.0)
Catalina Savings Printer (Version: 1.0.0)
Conexant HDA D330 MDC V.92 Modem
Coupon Printer for Windows (Version: 5.0.0.2)
CustomerResearchQFolder (Version: 1.00.0000)
D4300 (Version: 100.0.206.000)
D4300_Help (Version: 100.0.206.000)
Dell Drivers MSI (Version: 01.00.00.0010)
Dell Embassy Trust Suite by Wave Systems (Version: 02.01.00.026)
Dell Touchpad (Version: Version 7.1.101.6)
Dell Wireless WLAN Card (Version: 4.170.25.12)
DeviceDiscovery (Version: 100.0.190.000)
DeviceManagementQFolder (Version: 1.00.0000)
Digital Line Detect (Version: 1.21)
DJ_SF_03_D4300_ProductContext (Version: 100.0.215.000)
DJ_SF_03_D4300_Software (Version: 100.0.206.000)
DJ_SF_03_D4300_Software_Min (Version: 100.0.206.000)
DLL Opener (Version: 0.1)
Document Manager Lite (Version: 06.06.00.066)
eGames Toolbar
EMBASSY Security Center (Version: 03.06.00.031)
EMBASSY Security Setup (Version: 03.06.00.027)
EMBASSY Trust Suite by Wave Systems (Version: 02.01.01.25)
ESC Home Page Plugin (Version: 03.01.00.018)
eSupportQFolder (Version: 1.00.0000)
Fashion Forward
File Opener Pro
File Type Assistant (Version: 2013.4.8.0)
Files Opened (Version: 1.0)
Free File Viewer 2012 (Version: 2012.10.9.0)
Gemalto (Version: 01.00.00.0010)
GemSafe Standard Edition 5.1 (Version: 5.10.000.007)
Google Chrome (Version: 29.0.1547.66)
Google Update Helper (Version: 1.3.21.153)
GPBaseService (Version: 100.0.187.000)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HP Customer Participation Program 10.0 (Version: 10.0)
HP Deskjet D4300 Printer Driver Software 10.0 Rel .3 (Version: 10.0)
HP Imaging Device Functions 10.0 (Version: 10.0)
HP Photosmart Essential 2.5 (Version: 1.02.0000)
HP Photosmart Essential 2.5 (Version: 2.5)
HP Smart Web Printing (Version: 3.5)
HP Solution Center 10.0 (Version: 10.0)
HP Update (Version: 4.000.007.003)
HPDiagnosticAlert (Version: 1.00.0000)
HPProductAssistant (Version: 100.0.170.000)
HPSSupply (Version: 100.0.170.000)
Intel® Graphics Media Accelerator Driver
IntelliSonic Speech Enhancement (Version: 2.1.37)
Jane's Hotel (Version: 6.0.0.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Jojo’s Fashion Show
Kidzmouse - Disney's Magic Artist Studio
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 100.0.170.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Download Manager (Version: 1.2.1)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.31117)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.31121)
Modem Diagnostic Tool (Version: 1.0.20.0)
Mozilla Firefox Free Download Packages
MSN
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
MTV Toolbar (Version: 12.3.0.978)
NetAssistant (Version: 3.8.3)
NetWaiting (Version: 2.5.44)
NTRU TCG Software Stack (Version: 2.1.25)
OpenOffice.org 3.1 (Version: 3.1.9399)
PowerDVD (Version: 7.0)
Preboot Manager (Version: 2.0.1.2)
Princess Magical Dress-Up (Version: 1.0)
Private Information Manager (Version: 06.01.00.023)
PSSWCORE (Version: 2.02.0000)
Puzzle Play Hidden Pictures
QuickSet (Version: 8.1.12)
QuickTime (Version: 7.74.80.86)
RealDownloader (Version: 1.3.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.2)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator BDAV Plugin (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator DE (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Drag-to-Disc (Version: 9.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio Update Manager (Version: 3.0.0)
Safe Saver (Version: 1.27.153.8)
Satisfashion (Version: 1.0.0.0)
Search.us.com
SearchAssist
Secure Update (Version: 05.04.00.010)
Security Wizards (Version: 01.04.00.014)
Shop for HP Supplies (Version: 10.0)
Shop for HP Supplies Free Download Packages
SMART Common Files (Version: 11.1.34.1)
SMART Ink (Version: 1.1.233.0)
SMART Notebook (Version: 11.0.705.1)
SMART Product Drivers (Version: 11.0.510.2)
SMART Response Software (Version: 4.0.450.1)
SMART Sync Teacher (Version: 10.0.576.0)
SmartWebPrintingOC (Version: 100.0.189.000)
SolutionCenter (Version: 100.0.175.000)
Sonic Activation Module (Version: 1.0)
Speccy (Version: 1.23)
Status (Version: 100.0.175.000)
Toolbox (Version: 100.0.170.000)
TrayApp (Version: 100.0.170.000)
Trusted Drive Manager (Version: 2.1.1.2)
tsp patch (Version: 01.00.00.0000)
Turbo Trio
UnloadSupport (Version: 10.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940) (Version: 1)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2808679) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
upekmsi (Version: 02.00.03.0000)
VideoToolkit01 (Version: 100.0.128.000)
W3i NetAssistant (Version: 3.8.3)
Wave Infrastructure Installer (Version: 05.00.01.0050)
Wave Support Software (Version: 05.07.00.026)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 100.0.170.000)
Wedding Dash 2
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Management Framework Core
Windows XP Service Pack 3 (Version: 20080414.031525)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 89%
Total physical RAM: 1013.9 MB
Available physical RAM: 106.38 MB
Total Pagefile: 2440.16 MB
Available Pagefile: 935.23 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.48 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:74.46 GB) (Free:50.78 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\D7HWJYF1
 
Administrator            ASPNET                   Guest                    
HelpAssistant            IUSR_D7HWJYF1            IWAM_D7HWJYF1            
SUPPORT_388945a0         
 
 
**** End of log ****


#14 Jo2hearts

Jo2hearts
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Posted 14 September 2013 - 06:16 PM

http://speccy.piriform.com/results/AKLLBtGecWUwENVAwG5tc3q



#15 hamluis

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Posted 14 September 2013 - 08:15 PM

You have 1GB of RAM...firewall is disabled...every time your AV runs, it probably maxes your RAM.

 

Best advice I can give you is to increase the installed RAM...remove unneeded/unused programs (toolbars, browser add-ons).

 

Errors say that you have a hard drive problem...

Error: (09/14/2013 05:53:01 PM) (Source: 0) (User: )     Description: \Device\Harddisk0\D
 
I suggest that you run the hard drive diagnostic...run the long/extended test...and post the results in your next post here.

 

DFT User Guide - http://www.hgst.com/hdd/support/downloads/Dft32_User_Guide_415.pdf

 

CD Image, Drive Fitness Test - https://www1.hgst.com/hdd/support/download.htm#DFT

 

Louis






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