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Spyware on hp laptop


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13 replies to this topic

#1 mroche01

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Posted 13 September 2013 - 12:50 PM

So, before this I my girl friend of many years had put spyware on both my cell and my laptop in the past both when I was aware and when I was not. Well after a 4 year relationship we have been apart for 2 months. However, she is still extremely knowledgeable about my whereabouts, who I'm with, and conversations I've had with people over Facebook message and emails. I am 99% sure that she somehow was able to put spyware on my new laptop before our split and am wondering what my options of 1) detecting it 2) removing it or if I should buy a new computer? She had used Spectorsoft in the past but recently I caught her with mobile-spy she tried to put on my phone and iPad. (she's an obvious insecure nut job).

 

Any help or guidance is greatly appreciated. My knowledge of computers is average and not very technical.

 

Mod Edit: Moved topic from Logs forum. No logs posted. ~bloopie


Edited by bloopie, 13 September 2013 - 04:08 PM.


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#2 Broni

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Posted 13 September 2013 - 06:17 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 mroche01

mroche01
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Posted 14 September 2013 - 08:42 PM

Okay, I did as you requested. Please see the logs below. If it's too messy let me know, I didn't really know if you wanted me to space them out or anything.

 

Farbar Service Scanner Version: 13-09-2013
Ran by Master (administrator) on 13-09-2013 at 19:31:17
Running from "C:\Users\Master\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Master (administrator) on 13-09-2013 at 19:33:09
Running from "C:\Users\Master\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR9485 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Master-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 74-DE-2B-6E-98-A9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR9485 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 74-DE-2B-6E-73-79
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7db2:4e57:6a73:a504%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, September 08, 2013 11:36:57 PM
   Lease Expires . . . . . . . . . . : Saturday, September 14, 2013 7:16:12 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 292871723
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-03-75-45-10-1F-74-CB-44-FE
   DNS Servers . . . . . . . . . . . : 2001:4888:65:ff00:62e:d::
                                       24.154.1.37
                                       24.154.1.67
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 10-1F-74-CB-44-FE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{61F2A5B2-E133-4DFB-A918-B6F369F3B488}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:8e6:35d5:e76f:7bcf(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::8e6:35d5:e76f:7bcf%18(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{10DD6FDA-8A7B-474F-A2EE-06377CCD2304}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{E2970AF9-CEDE-4FDA-89E6-5BC1A1AAB194}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:4888:65:ff00:62e:d::
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging google.com [74.125.225.128] with 32 bytes of data:
Reply from 74.125.225.128: bytes=32 time=26ms TTL=54
Reply from 74.125.225.128: bytes=32 time=28ms TTL=54
 
Ping statistics for 74.125.225.128:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 28ms, Average = 27ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:4888:65:ff00:62e:d::
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=46ms TTL=48
Reply from 98.139.183.24: bytes=32 time=74ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 74ms, Average = 60ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...74 de 2b 6e 98 a9 ......Bluetooth Device (Personal Area Network)
 13...74 de 2b 6e 73 79 ......Atheros AR9485 802.11b/g/n WiFi Adapter
 11...10 1f 74 cb 44 fe ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.100     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.100    281
    192.168.1.100  255.255.255.255         On-link     192.168.1.100    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.100    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.100    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.100    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 18     58 2001::/32                On-link
 18    306 2001:0:9d38:6abd:8e6:35d5:e76f:7bcf/128
                                    On-link
 13    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::8e6:35d5:e76f:7bcf/128
                                    On-link
 13    281 fe80::7db2:4e57:6a73:a504/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 10 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 10 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/13/2013 02:29:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6272
 
Error: (09/13/2013 02:29:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6272
 
Error: (09/13/2013 02:29:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/13/2013 02:29:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5226
 
Error: (09/13/2013 02:29:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5226
 
Error: (09/13/2013 02:29:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/13/2013 02:29:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4212
 
Error: (09/13/2013 02:29:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4212
 
Error: (09/13/2013 02:29:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/13/2013 02:29:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3214
 
 
System errors:
=============
Error: (09/13/2013 09:02:25 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.157.1756.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0216.00
 
Source Path: 4.3.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (09/13/2013 09:02:25 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.157.1756.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0216.00
 
Source Path: 4.3.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (09/13/2013 09:02:25 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.157.1756.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0216.00
 
Source Path: 4.3.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (09/11/2013 03:38:08 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.157.1576.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0216.00
 
Source Path: 4.3.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (09/06/2013 00:37:45 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.
 
Error: (09/03/2013 03:13:45 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.
 
Error: (08/26/2013 06:04:07 PM) (Source: Application Popup) (User: )
Description: Driver dg_ssudbus returned invalid ID for a child device (invalid character).
 
Error: (08/26/2013 06:04:07 PM) (Source: Application Popup) (User: )
Description: Driver dg_ssudbus returned invalid ID for a child device (invalid character).
 
Error: (08/26/2013 05:04:09 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.
 
Error: (08/24/2013 01:19:17 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
 
Microsoft Office Sessions:
=========================
Error: (09/13/2013 02:29:28 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6272
 
Error: (09/13/2013 02:29:28 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6272
 
Error: (09/13/2013 02:29:28 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/13/2013 02:29:27 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5226
 
Error: (09/13/2013 02:29:27 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5226
 
Error: (09/13/2013 02:29:27 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/13/2013 02:29:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4212
 
Error: (09/13/2013 02:29:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4212
 
Error: (09/13/2013 02:29:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/13/2013 02:29:25 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3214
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-04-15 17:43:05.439
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:43:05.364
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:43:02.655
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:43:02.575
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:43:00.339
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:43:00.253
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:42:58.014
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:42:57.939
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:42:55.756
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-04-15 17:42:55.679
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Ace DivX Player
Adobe AIR (Version: 1.5.3.9130)
Adobe Community Help (Version: 3.2.1)
Adobe Community Help (Version: 3.2.1.650)
Adobe Digital Editions 2.0 (Version: 2.0)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.174)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Reader X (10.1.8) MUI (Version: 10.1.8)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AMD APP SDK Runtime (Version: 2.5.775.2)
AMD Catalyst Install Manager (Version: 3.0.847.0)
AMD Fuel (Version: 2011.0928.607.9079)
AMD Media Foundation Decoders (Version: 1.0.60928.0618)
AMD Steady Video Plug-In  (Version: 1.00.0000)
AMD System Monitor (Version: 1.0.6)
AMD VISION Engine Control Center (Version: 2011.0928.607.9079)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Atheros Bluetooth Suite (64) (Version: 7.4.0.102)
Atheros Driver Installation Program (Version: 9.2)
Bejeweled 3 (Version: 2.2.0.97)
Bing Bar (Version: 7.0.610.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.97)
Blio (Version: 2.2.6699)
Bonjour (Version: 3.0.0.10)
Bounce Symphony (Version: 2.2.0.97)
Cake Mania (Version: 2.2.0.95)
calibre (Version: 0.9.7)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0928.607.9079)
Catalyst Control Center InstallProxy (Version: 2011.0928.607.9079)
Catalyst Control Center Localization All (Version: 2011.0928.607.9079)
CCC Help Chinese Standard (Version: 2011.0928.0606.9079)
CCC Help Chinese Traditional (Version: 2011.0928.0606.9079)
CCC Help Czech (Version: 2011.0928.0606.9079)
CCC Help Danish (Version: 2011.0928.0606.9079)
CCC Help Dutch (Version: 2011.0928.0606.9079)
CCC Help English (Version: 2011.0928.0606.9079)
CCC Help Finnish (Version: 2011.0928.0606.9079)
CCC Help French (Version: 2011.0928.0606.9079)
CCC Help German (Version: 2011.0928.0606.9079)
CCC Help Greek (Version: 2011.0928.0606.9079)
CCC Help Hungarian (Version: 2011.0928.0606.9079)
CCC Help Italian (Version: 2011.0928.0606.9079)
CCC Help Japanese (Version: 2011.0928.0606.9079)
CCC Help Korean (Version: 2011.0928.0606.9079)
CCC Help Norwegian (Version: 2011.0928.0606.9079)
CCC Help Polish (Version: 2011.0928.0606.9079)
CCC Help Portuguese (Version: 2011.0928.0606.9079)
CCC Help Russian (Version: 2011.0928.0606.9079)
CCC Help Spanish (Version: 2011.0928.0606.9079)
CCC Help Swedish (Version: 2011.0928.0606.9079)
CCC Help Thai (Version: 2011.0928.0606.9079)
CCC Help Turkish (Version: 2011.0928.0606.9079)
ccc-utility64 (Version: 2011.0928.607.9079)
Chronicles of Albian (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Cradle of Rome 2 (Version: 2.2.0.95)
CyberLink YouCam (Version: 3.5.1.4119)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DivX Setup (Version: 2.6.1.3)
ESU for Microsoft Windows 7 SP1 (Version: 2.1.1)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.97)
Google Chrome (Version: 29.0.1547.66)
Google Update Helper (Version: 1.3.21.153)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Deskjet 1050 J410 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.66.66)
HP Documentation (Version: 1.1.0.0)
HP Games (Version: 1.0.2.5)
HP Launch Box (Version: 1.1.5)
HP MovieStore (Version: 1.0.057)
HP MovieStore (Version: 2.0)
HP On Screen Display (Version: 1.3.5)
HP Power Manager (Version: 1.4.7)
HP Quick Launch (Version: 2.7.2)
HP QuickWeb (Version: 3.1.0.9760)
HP Setup (Version: 8.7.4751.3798)
HP Setup Manager (Version: 1.1.13476.3753)
HP Software Framework (Version: 4.6.10.1)
HP Support Assistant (Version: 7.0.39.15)
IDT Audio (Version: 1.0.6341.0)
iTunes (Version: 11.0.5.5)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Jewel Quest: The Sleepless Star - Collector's Edition (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Mah Jong Medley (Version: 2.2.0.95)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30320)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.3.0216.0)
Microsoft Security Essentials (Version: 4.3.216.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyFreeCodec
Mystery of Mortlake Mansion (Version: 2.2.0.97)
Namco All-Stars: PAC-MAN (Version: 2.2.0.95)
Norton Internet Security (Version: 19.9.1.14)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.95)
Realtek Ethernet Controller Driver (Version: 7.40.126.2011)
Realtek PCIE Card Reader (Version: 6.1.7601.83)
Recovery Manager (Version: 2.0.0)
RoxioNow Player (Version: 1.9.5.103)
Samsung Kies (Version: 2.5.1.12123_2)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.22.0)
Slingo Supreme (Version: 2.2.0.97)
Synaptics Pointing Device Driver (Version: 15.3.11.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update Installer for WildTangent Games App
Vacation Quest - The Hawaiian Islands (Version: 2.2.0.97)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Verizon Wireless Software Upgrade Assistant - Samsung(ar) (Version: 2.13.0273)
Verizon Wireless Software Utility Application for Android - Samsung (Version: 2.13.0246)
Virtual Villagers 5 - New Believers (Version: 2.2.0.97)
VLC media player 2.0.2 (Version: 2.0.2)
Vuze (Version: 4.9.0.0)
WD SmartWare (Version: 1.4.5.5)
WildTangent Games App (HP Games) (Version: 4.0.5.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinX DVD Author 6.2
Yontoo Layers Runtime 1.10.01 (Version: 1.10.01)
Zuma Deluxe (Version: 2.2.0.95)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 69%
Total physical RAM: 3561.41 MB
Available physical RAM: 1086.1 MB
Total Pagefile: 7121 MB
Available Pagefile: 3817.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.82 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:446.62 GB) (Free:386.4 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:14.98 GB) (Free:1.66 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.1 GB) FAT32
5 Drive h: (My Passport) (Fixed) (Total:931.48 GB) (Free:845.16 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MASTER-HP
 
Administrator            Guest                    Master                   
Mcx1-MASTER-HP           
 
 
**** End of log ****
 

 

 Results of screen317's Security Check version 0.99.73  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
Norton Internet Security        
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 25  
 Adobe Flash Player 11.8.800.168  
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Google Chrome 29.0.1547.62  
 Google Chrome 29.0.1547.66  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 15% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 

 

 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.09.13.11
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16686
Master :: MASTER-HP [administrator]
 
9/13/2013 8:12:04 PM
mbam-log-2013-09-13 (20-12-04).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 249169
Time elapsed: 16 minute(s), 29 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org
 
Database version: v2013.07.26.06
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16686
Master :: MASTER-HP [administrator]
 
9/14/2013 9:03:06 PM
mbar-log-2013-09-14 (21-03-06).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 272942
Time elapsed: 28 minute(s), 
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16686
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED, H:\ DRIVE_FIXED
CPU speed: 1.896000 GHz
Memory total: 3734405120, free: 1679208448
 
=======================================
Initializing...
------------ Kernel report ------------
     09/14/2013 21:02:58
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdsata.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\amd_sata.sys
\SystemRoot\system32\DRIVERS\amd_xata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NISx64\1309010.00E\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\system32\drivers\NISx64\1309010.00E\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\ebbin\dhcplex.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\NISx64\1309010.00E\ccSetx64.sys
\SystemRoot\system32\drivers\NISx64\1309010.00E\Ironx64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\NISx64\1309010.00E\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\NISx64\1309010.00E\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20120223.002\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20120215.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\RtsPStor.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\btath_bus.sys
\SystemRoot\system32\DRIVERS\amdiox64.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\wdcsam64.sys
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\DRIVERS\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\btath_rcp.sys
\SystemRoot\system32\drivers\btath_avdt.sys
\SystemRoot\system32\drivers\btath_a2dp.sys
\SystemRoot\system32\DRIVERS\btath_hcrp.sys
\SystemRoot\system32\DRIVERS\btath_flt.sys
\SystemRoot\system32\DRIVERS\btath_lwflt.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\tdtcp.sys
\SystemRoot\System32\DRIVERS\tssecsrv.sys
\SystemRoot\System32\Drivers\RDPWD.SYS
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8004ec8060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008a\
Lower Device Object: 0xfffffa8004eca060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80039ab060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000074\
Lower Device Object: 0xfffffa80038c0060
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80039ab060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80039abb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80039ab060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80038c4040, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80038bf140, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80038c0060, DeviceName: \Device\00000074\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 533D6125
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 936624128
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 937033728  Numsec = 31416320
 
    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 968450048  Numsec = 8321072
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8004ec8060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004ec8b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004ec8060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004eca060, DeviceName: \Device\0000008a\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 42ADA
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 1953456128
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 1000170586112 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_1_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_1_r.mbam...
Removal finished
 

 

Rkill 2.6.1 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 09/14/2013 09:33:15 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\ebbin\LoadAgent.exe (PID: 3824) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]
 
Backup Registry file created at:
 C:\Users\Master\Desktop\rkill\rkill-09-14-2013-09-33-23.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 09/14/2013 09:35:38 PM
Execution time: 0 hours(s), 2 minute(s), and 23 seconds(s)


#4 mroche01

mroche01
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  • Local time:02:14 PM

Posted 16 September 2013 - 12:25 PM

Any help? :-/



#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,680 posts
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  • Local time:11:14 AM

Posted 16 September 2013 - 06:26 PM

I apologize for the delay :)

 

p22002970.gif You're running two AV programs, MSE and Norton.

You must uninstall one of them.

If Norton use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

 

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner
 

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

Edited by Broni, 16 September 2013 - 06:41 PM.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 mroche01

mroche01
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Posted 26 September 2013 - 08:54 AM

I did as requested. Please see the logs below:

 

# AdwCleaner v3.005 - Report created 25/09/2013 at 19:28:38
# Updated 22/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Master - MASTER-HP
# Running from : C:\Users\Master\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Yontoo Layers Runtime
Folder Deleted : C:\Program Files (x86)\Common Files\spigot
Folder Deleted : C:\Users\Master\AppData\Local\Conduit
Folder Deleted : C:\Users\Master\AppData\Local\Ilivid Player
Folder Deleted : C:\Users\Master\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Master\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Master\AppData\LocalLow\PriceGong
File Deleted : C:\END
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Classes\AppID\PropertySync.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\SOFTWARE\Classes\speedupmypc
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{18B9B16E-716F-43DF-A6AD-512C7D2EB983}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C815E3DA-0823-49B0-9270-D1771D58B317}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Uniblue\DriverScanner
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16686
 
 
-\\ Google Chrome v29.0.1547.76
 
[ File : C:\Users\Master\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [5335 octets] - [25/09/2013 19:23:19]
AdwCleaner[S0].txt - [4984 octets] - [25/09/2013 19:28:38]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5044 octets] ##########
 

 

 

C:\Windows\ebbin\LoadAgent.exe a variant of Win32/Urlbot.NAT trojan cleaned by deleting - quarantined
C:\Windows\ebbin\mapemavi.dll a variant of Win32/Urlbot.NAS trojan cleaned by deleting (after the next restart) - quarantined
C:\Windows\ebbin\sapifzip.dll a variant of Win32/Urlbot.NAO trojan cleaned by deleting (after the next restart) - quarantined
 
 
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.2 (09.22.2013:1)
OS: Windows 7 Home Premium x64
Ran by Master on Wed 09/25/2013 at 19:43:24.58
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3C553E02-AA77-4DBC-8351-9C1CE5E5C98A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{3C553E02-AA77-4DBC-8351-9C1CE5E5C98A}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Windows\buzzsocialpointschecker"
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{03ECA508-4127-4262-9CBA-BC9640E67DB4}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{109AABC3-5378-4705-ACEF-0F3C9BAA6977}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{1C14B04C-3268-4841-962A-F8C1859ADAA9}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{297240BF-2ABE-4ABF-9DBC-F86AE2132F74}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{447316B7-DE49-400F-AEBE-B58623627C76}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{60786373-F071-4C0A-AF5B-77614FFE3ECF}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{61EFE8E3-50E2-4039-9F14-C56409573F04}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{6BC184B9-C838-4A02-9169-33D42B674CD8}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{6DEE5805-1246-462E-B093-EE4BE5C96620}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{6DEFC5FA-BF43-45CE-AE0B-A040E74D5B31}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{76AAE638-1B17-4C80-8D72-BCE0BD3DA127}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{7A094CC1-8ACF-4709-867D-B37B1126C199}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{B5450F9B-69E4-4B2A-B1A7-2342F40B7B26}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{B987C65C-813A-419D-AD1A-C8246B05AEBD}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{DE922054-9F0D-469E-9513-9CB1456FFE04}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{E6835516-3A0F-45DD-A0AC-52BD5EE83A90}
Successfully deleted: [Empty Folder] C:\Users\Master\appdata\local\{F6D17A3C-71E6-463A-84B0-165EB6A77796}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 09/25/2013 at 19:53:15.67
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#7 Broni

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Posted 26 September 2013 - 09:53 AM

Eset?


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#8 mroche01

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Posted 26 September 2013 - 12:11 PM

I am sorry, it was posted but looks like it was mixed with the other logs. Here is the Eset:

 

C:\Windows\ebbin\LoadAgent.exe a variant of Win32/Urlbot.NAT trojan cleaned by deleting - quarantined
C:\Windows\ebbin\mapemavi.dll a variant of Win32/Urlbot.NAS trojan cleaned by deleting (after the next restart) - quarantined
C:\Windows\ebbin\sapifzip.dll a variant of Win32/Urlbot.NAO trojan cleaned by deleting (after the next restart) - quarantined


#9 Broni

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Posted 26 September 2013 - 06:11 PM

How is computer doing?

 

p22002970.gif You're running two AV programs, MSE and Norton.

You must uninstall one of them.

If Norton use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

- Foxit PDF Reader from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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#10 mroche01

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Posted 26 September 2013 - 07:21 PM

After I do this will you know if my computer has spyware on it? I've come to the conclusion that the only way my ex is knowledgeable about things is through my computer. She MUST have something on it.



#11 mroche01

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Posted 26 September 2013 - 07:33 PM

I did as you requested and followed your instructions for Norton, Adobe and Java.



#12 Broni

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Posted 26 September 2013 - 07:53 PM

All looks clean to me.

Are you experiencing any issues?


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#13 mroche01

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Posted 27 September 2013 - 12:03 PM

Just issues regarding my ex knowing wayyy too much than she should. Only things she would know if she had access to my computer activity. I've changed all passwords several times and locks on my computer. Locks in my apartment. She's had spyware on my devices before and assumed she must have done it again before we split.



#14 Broni

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Posted 27 September 2013 - 04:24 PM

Maybe little bit paranoid?

I don't see anything malicious or suspicious on your computer.


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