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33 replies to this topic

#1 PCgermphobe

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Posted 13 September 2013 - 10:43 AM

Hello Doctor :cold: 

 

I've read through "Am I infected.." As far as I can deduce from my limited perspective, here is the line and here is where I should be, if I correctly followed and understood the threads. OH Gosh, this is going to be hard. OK, ok, ok here goes, my computers "symptoms:"

(I am so sorry, I don't know the proper language here so please be patient and bear with me)

 

-I see Ads everywhere, the same exact ones, in rotation

 

-I see them beneath the Google Chrome search engine

 

-I see them  beneath the bar on youtube site

 

-I see them on MSN 

 

-I see them on Topix

 

 

 

 

What are they of:

 

-a cop :police: giving a ticket

 

-a woman's mug shot

 

-an old man looking buff, really old

 

​and three others, provocative, suggestive and lewd.

 

 

 I want to eradicate it!!!!!!!!

What have I done short to blowing it up,  :deadhorse: this thing won't go away. 

Don't know what else to do.

 

 

:killcomp:  Nadia

 

Moderator Edit: Moved to Am I Infected from the Anti-Virus and Anti-Malware Software forum.

Roger


Edited by rotor123, 13 September 2013 - 10:58 AM.


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#2 Broni

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Posted 13 September 2013 - 06:19 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 PCgermphobe

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Posted 13 September 2013 - 10:14 PM

Hello Brori

Do I have to print out these instructions before I begin running programs?? Will I be able to follow along online back and forth? Just asking before I put my foot in and can't yank it out.

 

Nadia



#4 PCgermphobe

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Posted 13 September 2013 - 10:34 PM

Farbar Service Scanner Version: 13-09-2013
Ran by Diana (administrator) on 13-09-2013 at 23:27:48
Running from "C:\Users\Diana\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3XH1NN4V"
Microsoft Windows 8  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll
[2013-09-11 11:15] - [2013-06-10 15:15] - 0723968 ____A (Microsoft Corporation) 73133A0C0CA63817BFF2CB9DE65B64E7

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2013-09-11 11:16] - [2013-08-16 01:21] - 3275776 ____A (Microsoft Corporation) 9DEC60D4783377097014DFCCA31E69F8

C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MsMpEng.exe => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****



#5 PCgermphobe

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Posted 13 September 2013 - 10:36 PM

NOTE black box did not result anything for me to send to you. So I proceed with your next instruction.



#6 PCgermphobe

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Posted 13 September 2013 - 10:44 PM

sorry, this just popped up

 

 

 

 

 Results of screen317's Security Check version 0.99.73 
   x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Windows Defender            
Norton 360 Premier Edition  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Google Chrome 29.0.1547.62 
 Google Chrome 29.0.1547.66 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 



#7 PCgermphobe

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Posted 13 September 2013 - 10:49 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Diana (administrator) on 13-09-2013 at 23:46:32
Running from "C:\Users\Diana\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\C0C52YQQ"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Journal
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 12-68-9D-E5-08-E8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 20-68-9D-E5-08-E8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9d29:e54a:afc6:fe51%18(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, September 13, 2013 4:19:29 PM
   Lease Expires . . . . . . . . . . : Saturday, September 14, 2013 10:37:45 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 220227741
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-81-BD-84-34-97-81-83-A5
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : A1-Line.COM
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 84-34-97-81-83-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:18e5:196b:3f57:fefd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::18e5:196b:3f57:fefd%16(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4004:802::1003
   74.125.228.72
   74.125.228.70
   74.125.228.71
   74.125.228.69
   74.125.228.64
   74.125.228.73
   74.125.228.68
   74.125.228.67
   74.125.228.65
   74.125.228.66
   74.125.228.78

Pinging google.com [74.125.228.70] with 32 bytes of data:
Reply from 74.125.228.70: bytes=32 time=20ms TTL=57
Reply from 74.125.228.70: bytes=32 time=17ms TTL=57

Ping statistics for 74.125.228.70:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 20ms, Average = 18ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=30ms TTL=51
Reply from 98.139.183.24: bytes=32 time=31ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 31ms, Average = 30ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...12 68 9d e5 08 e8 ......Microsoft Wi-Fi Direct Virtual Adapter #2
 18...20 68 9d e5 08 e8 ......Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
 13...84 34 97 81 83 a5 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 16    306 2001::/32                On-link
 16    306 2001:0:5ef5:79fd:18e5:196b:3f57:fefd/128
                                    On-link
 18    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::18e5:196b:3f57:fefd/128
                                    On-link
 18    281 fe80::9d29:e54a:afc6:fe51/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 18    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/13/2013 11:08:33 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (09/13/2013 11:08:33 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (09/13/2013 10:40:07 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16688 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: a3c

Start Time: 01ceb0f3abe855cc

Termination Time: 31

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: f41b9d32-1ce6-11e3-bec7-8434978183a5

Faulting package full name:

Faulting package-relative application ID:

Error: (09/13/2013 10:39:44 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16688 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 514

Start Time: 01ceb0f37d297913

Termination Time: 31

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: e079305f-1ce6-11e3-bec7-8434978183a5

Faulting package full name:

Faulting package-relative application ID:

Error: (09/13/2013 09:18:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11060

Error: (09/13/2013 09:18:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11060

Error: (09/13/2013 09:18:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/13/2013 09:18:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9594

Error: (09/13/2013 09:18:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9594

Error: (09/13/2013 09:18:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

System errors:
=============
Error: (09/12/2013 01:36:54 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the hpqwmiex service.

Error: (09/04/2013 02:27:45 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:02:55 PM on ?9/?4/?2013 was unexpected.

Error: (09/03/2013 06:17:42 PM) (Source: DCOM) (User: Journal)
Description: App.AppXqnry5k2463e1eva81cgfqeh461wt463a.mca

Error: (09/01/2013 06:12:29 PM) (Source: DCOM) (User: Journal)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (09/01/2013 06:12:29 PM) (Source: DCOM) (User: Journal)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (09/01/2013 06:12:08 PM) (Source: DCOM) (User: Journal)
Description: Windows.Networking.BackgroundTransfer.Internal.BackgroundTransferTask.ClassId.1

Error: (08/20/2013 07:37:42 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:12:35 PM on ?8/?19/?2013 was unexpected.

Error: (08/18/2013 05:24:11 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.

Error: (08/18/2013 05:24:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.

Error: (08/17/2013 04:50:26 PM) (Source: DCOM) (User: Journal)
Description: App.AppXqnry5k2463e1eva81cgfqeh461wt463a.mca

Microsoft Office Sessions:
=========================
Error: (09/13/2013 11:08:33 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F2030000E5050000

Error: (09/13/2013 11:08:33 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance163707000000000000000000008F020000

Error: (09/13/2013 10:40:07 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.16688a3c01ceb0f3abe855cc31C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEf41b9d32-1ce6-11e3-bec7-8434978183a5

Error: (09/13/2013 10:39:44 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.1668851401ceb0f37d29791331C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEe079305f-1ce6-11e3-bec7-8434978183a5

Error: (09/13/2013 09:18:58 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11060

Error: (09/13/2013 09:18:58 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11060

Error: (09/13/2013 09:18:58 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/13/2013 09:18:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9594

Error: (09/13/2013 09:18:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9594

Error: (09/13/2013 09:18:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

CodeIntegrity Errors:
===================================
  Date: 2013-09-13 23:04:54.897
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 23:02:47.167
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 23:02:47.078
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 23:02:46.977
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 22:50:56.731
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 22:50:56.659
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 22:50:56.589
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 22:49:06.934
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 22:40:16.782
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-13 22:40:11.694
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\EEL64A.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

4 Elements II (Version: 2.2.0.98)
Adobe Acrobat 4.0 (Version: 4.0)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
AMD Accelerated Video Transcoding (Version: 12.5.100.20808)
AMD APP SDK Runtime (Version: 10.0.938.2)
AMD Catalyst Install Manager (Version: 8.0.881.0)
AMD Fuel (Version: 2012.0808.1024.16666)
AMD Quick Stream (Version: 3.3.26.0)
AMD VISION Engine Control Center (Version: 2012.0808.1024.16666)
Bejeweled 3 (Version: 2.2.0.98)
Bonjour (Version: 3.0.0.10)
Browse for the Cause
Build-a-lot 4 - Power Source (Version: 2.2.0.98)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0808.1024.16666)
Catalyst Control Center InstallProxy (Version: 2012.0808.1024.16666)
Catalyst Control Center Localization All (Version: 2012.0808.1024.16666)
CCC Help Chinese Standard (Version: 2012.0808.1023.16666)
CCC Help Chinese Traditional (Version: 2012.0808.1023.16666)
CCC Help Czech (Version: 2012.0808.1023.16666)
CCC Help Danish (Version: 2012.0808.1023.16666)
CCC Help Dutch (Version: 2012.0808.1023.16666)
CCC Help English (Version: 2012.0808.1023.16666)
CCC Help Finnish (Version: 2012.0808.1023.16666)
CCC Help French (Version: 2012.0808.1023.16666)
CCC Help German (Version: 2012.0808.1023.16666)
CCC Help Greek (Version: 2012.0808.1023.16666)
CCC Help Hungarian (Version: 2012.0808.1023.16666)
CCC Help Italian (Version: 2012.0808.1023.16666)
CCC Help Japanese (Version: 2012.0808.1023.16666)
CCC Help Korean (Version: 2012.0808.1023.16666)
CCC Help Norwegian (Version: 2012.0808.1023.16666)
CCC Help Polish (Version: 2012.0808.1023.16666)
CCC Help Portuguese (Version: 2012.0808.1023.16666)
CCC Help Russian (Version: 2012.0808.1023.16666)
CCC Help Spanish (Version: 2012.0808.1023.16666)
CCC Help Swedish (Version: 2012.0808.1023.16666)
CCC Help Thai (Version: 2012.0808.1023.16666)
CCC Help Turkish (Version: 2012.0808.1023.16666)
ccc-utility64 (Version: 2012.0808.1024.16666)
Chuzzle Deluxe (Version: 2.2.0.95)
Cradle Of Egypt Collector's Edition (Version: 2.2.0.98)
Cradle of Rome 2 (Version: 2.2.0.98)
CyberLink LabelPrint (Version: 2.5.1.5407)
CyberLink Media Suite 10 (Version: 10.0.1.1916)
CyberLink PhotoDirector (Version: 2.0.1.3119)
CyberLink Power2Go 8 (Version: 8.0.1.1926)
CyberLink PowerDirector 10 (Version: 10.0.1.1925)
CyberLink PowerDVD (Version: 10.0.6.4319)
CyberLink YouCam (Version: 3.5.4.5527)
D3DX10 (Version: 15.4.2368.0902)
Energy Star (Version: 1.0.8)
Farm Frenzy (Version: 2.2.0.98)
FATE: The Cursed King (Version: 2.2.0.97)
Final Drive Fury (Version: 2.2.0.95)
FlatOut 2 (Version: 2.2.0.98)
Google Chrome (Version: 29.0.1547.66)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)
Google Update Helper (Version: 1.3.21.153)
Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.0.0 (Version: 1.00.0000)
Hoyle Card Games (Version: 2.2.0.95)
HP 3D DriveGuard (Version: 4.2.9.1)
HP Connected Music (Meridian - installer) (Version: v1.0)
HP CoolSense (Version: 2.10.3)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.0.0)
HP Games (Version: 1.0.3.0)
HP MyRoom (Version: 9.0.0.0)
HP Postscript Converter (Version: 3.1.3554)
HP Quick Launch (Version: 3.0.3)
HP Recovery Manager (Version: 7.00)
HP Registration Service (Version: 1.0.5976.4186)
HP Software Framework (Version: 4.6.8.1)
HP Support Assistant (Version: 7.0.32.44)
HP Utility Center (Version: 1.0.7)
HP Wireless Button Driver (Version: 1.0.6.1)
IDT Audio (Version: 1.0.6425.0)
Jewel Match 3 (Version: 2.2.0.98)
John Deere Drive Green (Version: 2.2.0.95)
Lords of Magic Special Edition
Luxor Evolved (Version: 2.2.0.98)
Mahjongg Dimensions Deluxe: Tiles in Time (Version: 2.2.0.98)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 2.1.177.0)
Microsoft Office (Version: 14.0.6120.5004)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mortimer Beckett and the Crimson Thief Premium Edition (Version: 2.2.0.98)
MSVCRT (Version: 15.4.2862.0708)
Mystery P.I. - Curious Case of Counterfeit Cove (Version: 2.2.0.98)
Norton 360 (Version: 21.0.1.3)
Peggle Nights (Version: 2.2.0.98)
Penguins! (Version: 2.2.0.98)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.98)
Qualcomm Atheros Driver Installation Program (Version: 10.0)
RealDownloader (Version: 1.3.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.2)
Realtek Ethernet Controller Driver (Version: 8.3.730.2012)
Realtek PCIE Card Reader (Version: 6.2.8400.29029)
RealUpgrade 1.1 (Version: 1.1.0)
Roads of Rome 3 (Version: 2.2.0.98)
SMPlayer 0.6.9 (Version: 0.6.9)
Solid Savings (Version: 1.27.153.0)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 16.5.3.3)
Tales of Lagoona (Version: 2.2.0.110)
Update Installer for WildTangent Games App
Vacation Quest™ - Australia (Version: 2.2.0.98)
WildTangent Games (Version: 1.0.3.0)
WildTangent Games App (Version: 4.0.9.6)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Wizard101 (Version: 1.0.0)
Zuma's Revenge (Version: 2.2.0.98)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 3554.26 MB
Available physical RAM: 2172.47 MB
Total Pagefile: 5026.26 MB
Available Pagefile: 2940.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.69 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:439.69 GB) (Free:385.77 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:25.31 GB) (Free:3.02 GB) NTFS

========================= Users: ========================================

User accounts for \\JOURNAL

Administrator            Diana                    Guest                   

**** End of log ****



#8 PCgermphobe

PCgermphobe
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  • Local time:04:07 PM

Posted 13 September 2013 - 11:36 PM

I can't find the log for the Malwarebytes.

 

I opened the program files for Windows

found the Malware

then there are only two folders, Chameleon and Languages, the rest are not logs.

 

??lost?? After I restarted?



#9 PCgermphobe

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  • Local time:04:07 PM

Posted 14 September 2013 - 12:13 AM

 

Hello again,

 

 

I'm sorry something has gone wrong. The Malware Rootkit did not produce any logs. I'm so sorry.

I continued with the hopes that it would prompt more logs but this did not occur. Please let me know if I should continue with your instructions or cease.

Thank you for your help indeed I appreciate it.

 

Goodnight

Nadia



#10 PCgermphobe

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  • Local time:04:07 PM

Posted 14 September 2013 - 12:30 AM

:clapping: I FOUND THEM!! :bananas:

 

Remember I said, "Bear with me,..."

They were on the desktop, I saw them as I was going to turn it off!!

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16688

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.896000 GHz
Memory total: 3726909440, free: 2157101056

=======================================
Initializing...
------------ Kernel report ------------
     09/14/2013 00:50:31
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\amd_sata.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\amd_xata.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\1500010.003\SYMDS64.SYS
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\1500010.003\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\drivers\wd.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\N360x64\1500010.003\ccSetx64.sys
\SystemRoot\system32\drivers\N360x64\1500010.003\Ironx64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\System32\Drivers\N360x64\1500010.003\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\N360x64\1500010.003\SRTSPX64.SYS
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Norton 360 Premier Edition\NortonData\21.0.1.3\Definitions\IPSDefs\20130912.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\??\C:\Program Files (x86)\Norton 360 Premier Edition\NortonData\21.0.1.3\Definitions\BASHDefs\20130903.002\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\amdppm.sys
\SystemRoot\System32\drivers\WirelessButtonDriver64.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athw8x.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\usbohci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\RtsP2Stor.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\drivers\AtihdW86.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\appexDrv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\System32\Drivers\N360x64\1500010.003\SRTSP64.SYS
\??\C:\Program Files (x86)\Norton 360 Premier Edition\NortonData\21.0.1.3\Definitions\VirusDefs\20130913.004\EX64.SYS
\??\C:\Program Files (x86)\Norton 360 Premier Edition\NortonData\21.0.1.3\Definitions\VirusDefs\20130913.004\ENG64.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004cf1060
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000036\
Lower Device Object: 0xfffffa80050e1060
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004cf1060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004cf1b10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004cf1060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8004c49b10, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa80050dfb20, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80050e1060, DeviceName: \Device\00000036\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Read File: File "C:\Windows\System32\Drivers\vwifibus.sys" is compressed (flags = 1)
Read File: File "C:\WINDOWS\SYSTEM32\drivers\vwifibus.sys" is compressed (flags = 1)
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 1EFAD293

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 976773167

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2003080585
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid 803b6cbd-45d6-4547-82c4-604382675cac
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2003080585
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid 803b6cbd-45d6-4547-82c4-604382675cac
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 6617e3fd-82ca-4da1-8a48-4c8ccff7bc58
    FirstLBA 2048  Last LBA 821247
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID cbc7b9d8-b8a4-42d2-bd25-f454ed3551
    FirstLBA 821248  Last LBA 1353727
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID e70bee02-b440-465b-957c-2abfe8a8c09d
    FirstLBA 1353728  Last LBA 1615871
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 8bf25b1b-72fb-4037-8523-62c9dcae670
    FirstLBA 1615872  Last LBA 923703295
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 8d046b65-9cad-47c4-b73a-3066a81e78
    FirstLBA 923703296  Last LBA 976773119
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished



#11 PCgermphobe

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Posted 14 September 2013 - 12:34 AM

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org

Database version: v2013.07.26.06

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16688
Diana :: JOURNAL [administrator]

9/14/2013 12:50:40 AM
mbar-log-2013-09-14 (00-50-40).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 228617
Time elapsed: 13 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)



#12 PCgermphobe

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Posted 14 September 2013 - 12:39 AM

That's as far as I go since I do not know what you are considering for me to do. Plus, I think I'm getting cross eyed.

 

Goodnight



#13 PCgermphobe

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Posted 14 September 2013 - 11:27 AM

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/14/2013 12:21:35 PM in x64 mode.
Windows Version: Windows 8

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
 C:\Users\Diana\Desktop\rkill\rkill-09-14-2013-12-21-39.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 09/14/2013 12:22:03 PM
Execution time: 0 hours(s), 0 minute(s), and 27 seconds(s)



#14 PCgermphobe

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Posted 14 September 2013 - 11:33 AM

  :scratchhead: One more thing...

 

 

 

I'm seeing ads here now... on bleep. The same ones... :bubbles:



#15 Broni

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Posted 14 September 2013 - 03:16 PM

Please re-run MBAM one more time and see if you'll get a log.

 

Next....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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