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Windows Update cannot display page - Error 0x80072EFE


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#1 Laverneami

Laverneami

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Posted 13 September 2013 - 09:28 AM

I am running WindowsXP SP3 and when trying to do the September Windows Updates, the update page would not open.  I found your site and ran ComboFix but do not know how to read the log. I am attaching the ComboFix.txt file.
 
Will you please help me?  Thank you.
Laverne

ComboFix 13-09-10.03 - ADMIN 2013-09-12 15:07:30.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.424 [GMT -4:00]
Running from: c:\my documents\Current Temp\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\ADMIN\Application Data\inst.exe
c:\documents and settings\ADMIN\Local Settings\Application Data\.#
c:\documents and settings\ADMIN\WINDOWS
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\All Users\Application Data\TEMP\RAIDTest
.
.
((((((((((((((((((((((((( Files Created from 2013-08-12 to 2013-09-12 )))))))))))))))))))))))))))))))
.
.
2013-09-11 13:15 . 2013-08-06 07:28 7166848 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-09-05 14:04 . 2013-09-05 14:04 209272 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2013-09-03 20:12 . 2013-09-03 20:13 -------- d-----w- c:\program files\Windows Grep
2013-09-03 20:05 . 2013-09-03 20:05 -------- d-----w- c:\program files\Windows GREP Download Folder
2013-08-18 13:28 . 2013-08-18 13:28 -------- d-----w- c:\program files\UpdateChecker Download Folder plus
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-18 13:39 . 2012-04-04 14:41 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-18 13:39 . 2011-05-15 04:21 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-07-26 02:47 . 2008-04-14 12:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-07-26 02:47 . 2008-04-14 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2013-07-26 02:47 . 2008-04-14 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-07-25 15:52 . 2008-04-14 12:00 385024 ------w- c:\windows\system32\html.iec
2013-07-10 10:37 . 2008-04-14 12:00 406016 ----a-w- c:\windows\system32\usp10.dll
2013-07-04 03:03 . 2008-04-14 12:00 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08 . 2008-04-14 00:01 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-19 01:50 . 2010-10-25 02:25 211560 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2012-09-03 02:44 . 2012-09-03 02:44 266720 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
<pre>
c:\program files\UpdateChecker Download Folder plus\UpdateChecker v1.040 .exe
</pre>
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-25 282624]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-01-14 131072]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-01-14 163840]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-01-14 135168]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-08-03 1032192]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2006-10-18 802816]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-10-18 696320]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"IDTSysTrayApp"="" [N/A]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe" [2007-02-16 1169776]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageHome\TimounterMonitor.exe" [2007-02-16 1945960]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2007-02-16 149024]
"IE Privacy Keeper"="c:\program files\IE Privacy Keeper\IEPrivacyKeeper.exe" [2005-12-03 1015808]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-06-20 995176]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
.
c:\documents and settings\ADMIN\Start Menu\Programs\Startup\
c-program files-fastfolder by bb v331-fastfolder.LNK - c:\program files\fastfolder by bb v331\fastfolder.exe [2005-7-22 13312]
MyAlert.lnk - c:\program files\Myalert\Myalert.exe QuickCheck [2003-11-30 69632]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
MWSnap 3.lnk - c:\program files\MWSnap\MWSnap.exe [2002-7-6 427008]
MyAlert.lnk - c:\program files\Myalert\Myalert.exe [2003-11-30 69632]
WinKey.lnk - c:\program files\WinKey\WinKey.exe [2009-7-17 99840]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-08-03 113024]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CrossLoop\\CrossLoopConnect.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2009-09-04 2:50 PM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2009-09-04 2:49 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2010-07-01 5:15 PM 116608]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\Secunia\PSI\sua.exe [2011-04-19 2:44 AM 399416]
R3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [2009-07-21 9:36 PM 47360]
S0 cerc6;cerc6; [x]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-09-01 4:30 AM 15544]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-09-04 2:50 PM 12872]
S3 Secunia PSI Agent;Secunia PSI Agent;c:\program files\Secunia\PSI\psia.exe [2011-04-19 2:44 AM 993848]
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cc12baa423764a.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-29 17:33]
.
2013-07-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-29 17:33]
.
2013-09-12 c:\windows\Tasks\Microsoft Antimalware Scheduled Scan.job
- c:\program files\Microsoft Security Client\MpCmdRun.exe [2013-06-20 22:05]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
Trusted Zone: secunia.com
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
FF - ProfilePath - c:\documents and settings\ADMIN\Application Data\Mozilla\Firefox\Profiles\37muxhto.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.titantv.com/
FF - prefs.js: network.proxy.type - 1
FF - ExtSQL: !HIDDEN! 2009-07-17 10:48; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-KB923789 - c:\windows\system32\MacroMed\Flash\genuinst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-12 15:12
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(944)
c:\windows\system32\relog_ap.dll
.
Completion time: 2013-09-12 15:14:05
ComboFix-quarantined-files.txt 2013-09-12 19:14
.
Pre-Run: 24,182,542,336 bytes free
Post-Run: 24,183,816,192 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 97E236BFB31797D2F386DA5071F21776
5C616939100B85E558DA92B899A0FC36

Attached Files


Edited by nasdaq, 18 September 2013 - 09:28 AM.
Combofix log posted.


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