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WIndows 7 white screen virus / problem


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30 replies to this topic

#1 idalman64

idalman64

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Posted 13 September 2013 - 08:21 AM

My sister's laptop is running Windows 7, she has told me that first she had some type of FBI page coming up asking her for $300.00, then she started having a white screen after logging in to Windows. She brought me the computer and I attempted logging in in normal mode and then safe mode without success. White page comes up immediately after logging in in either normal mode or safe mode. I am not sure what to do next. It is pretty obvoius she has some type of virus or viruses. I searched the site and I noticed a gentleman named Gringo has addressed these type of issues before but each issue is different and he has stated on his posts that the scripts he includes are specific to each user computer so I have not tried any of them. Any assistance Mr. Gringo or anyone else on the site can provide would be greatly appreciated. I posted this topic in the incorrect forum previously.

 

Thanks.

 



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#2 gringo_pr

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Posted 14 September 2013 - 12:31 PM


Hello idalman64

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64.exe or e:\frst.exe and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • First Press the Scan button.
  • It will make a log (FRST.txt)
I want you to poste the FRST.txt report into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 idalman64

idalman64
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Posted 15 September 2013 - 10:12 PM

Thanks for the help. Greatly appreciated. Here is the results of the Farbar Recovery Tool scan. Will wait on your response to move to next step.

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 16-09-2013
Ran by SYSTEM on MININT-5U9QCN2 on 15-09-2013 23:05:18
Running from G:\
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.

==================== Registry (Whitelisted) ==================

HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254696 2012-01-18] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [] -  [x]
HKLM-x32\...\Run: [ApnUpdater] - C:\Program Files (x86)\Ask.com\Updater\Updater.exe [1648264 2013-04-25] (Ask)
HKLM-x32\...\Run: [Nuance PDF Reader-reminder] - C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini [371 2013-09-15] ()
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-05-30] (Apple Inc.)
HKLM-x32\...\Run: [Sendori Tray] - C:\Program Files (x86)\Sendori\SendoriTray.exe [83232 2013-07-01] (Sendori, Inc.)
HKLM-x32\...\Run: [OtShot] - C:\Program Files (x86)\OtShot\otshot.exe [4386816 2012-10-18] ()
HKLM-x32\...\Run: [AS2014] - C:\ProgramData\XrXn3733\XrXn3733.exe [528384 2013-08-28] ()
HKU\Ana\...\Run: [Exetender] - C:\Program Files (x86)\Free Ride Games\GPlayer.exe [4862384 2011-09-01] (Exent Technologies Ltd.)
HKU\Ana\...\Run: [ISUSPM] - C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe [222496 2009-05-05] (Acresso Corporation)
HKU\Ana\...\Run: [Shop To Win] - C:\Program Files (x86)\Shop To Win\ShopToWin.exe [2231808 2012-06-22] (Jackpot Rewards)
HKU\Ana\...\Run: [SearchEngineProtection] - C:\Program Files (x86)\Gamesbar\SearchEngineProtection.exe [591248 2011-03-03] (Oberon Media )
HKU\Ana\...\Run: [DownloadManager] - C:\Program Files (x86)\Zoom Downloader\DownloadManager.exe [1644544 2012-12-07] (Zoom Downloader)
HKU\Ana\...\Run: [Iptokizini] - C:\Users\Ana\AppData\Roaming\Sery\odihw.exe
HKU\Ana\...\Run: [AS2014] - C:\ProgramData\XrXn373g\XrXn373g.exe [528384 2013-08-30] ()
HKU\Ana\...\Winlogon: [Shell] explorer.exe,C:\Users\Ana\AppData\Roaming\cache.dat [88576 2013-07-08] () <==== ATTENTION

==================== Services (Whitelisted) =================

S2 Application Sendori; C:\Program Files (x86)\Sendori\SendoriSvc.exe [119072 2013-07-01] (Sendori, Inc.)
S2 DefaultTabUpdate; C:\Users\Ana\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [107520 2012-07-19] ()
S2 N360; C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [138272 2012-06-15] (Symantec Corporation)
S2 NSM; C:\Program Files (x86)\Norton Family\Engine\2.6.0.56\ccSvcHst.exe [143928 2012-08-18] (Symantec Corporation)
S2 Service Sendori; C:\Program Files (x86)\Sendori\Sendori.Service.exe [22304 2013-07-01] (sendori)
S2 sndappv2; C:\Program Files (x86)\Sendori\sndappv2.exe [3623200 2013-07-01] (Sendori)
S2 WajamUpdater; C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe [109064 2012-10-05] (Wajam)

==================== Drivers (Whitelisted) ====================

S1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\BASHDefs\20130301.001_6f6\BHDrvx64.sys [1388120 2013-02-28] (Symantec Corporation)
S1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\BASHDefs\20130301.001_6f6\BHDrvx64.sys [1388120 2013-02-28] (Symantec Corporation)
S1 ccSet_N360; C:\Windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [167072 2012-06-06] (Symantec Corporation)
S1 ccSet_NSM; C:\Windows\system32\drivers\NSMx64\0206000.038\ccSetx64.sys [168096 2012-08-06] (Symantec Corporation)
S1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484512 2013-03-09] (Symantec Corporation)
S1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484512 2013-03-09] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [138912 2012-08-08] (Symantec Corporation)
S1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\IPSDefs\20130322.001\IDSvia64.sys [513184 2013-03-07] (Symantec Corporation)
S1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\IPSDefs\20130322.001\IDSvia64.sys [513184 2013-03-07] (Symantec Corporation)
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\VirusDefs\20130324.007\ENG64.SYS [126192 2013-03-20] (Symantec Corporation)
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\VirusDefs\20130324.007\ENG64.SYS [126192 2013-03-20] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\VirusDefs\20130324.007\EX64.SYS [2087664 2013-03-20] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\VirusDefs\20130324.007\EX64.SYS [2087664 2013-03-20] (Symantec Corporation)
S3 SRTSP; C:\Windows\System32\Drivers\N360x64\0604010.00E\SRTSP64.SYS [737952 2012-07-05] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\N360x64\0604010.00E\SRTSPX64.SYS [37536 2012-07-05] (Symantec Corporation)
S0 SymDS; C:\Windows\System32\drivers\N360x64\0604010.00E\SYMDS64.SYS [451192 2012-03-28] (Symantec Corporation)
S0 SymEFA; C:\Windows\System32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [1129120 2012-05-21] (Symantec Corporation)
S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2012-11-15] (Symantec Corporation)
S1 SymIRON; C:\Windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [190072 2012-03-28] (Symantec Corporation)
S1 SymNetS; C:\Windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [405624 2012-03-28] (Symantec Corporation)
S3 SYMRDR_{78CA3BF0-9C3B-40e1-B46D-38C877EF059A}; C:\Windows\System32\Drivers\NSMx64\0206000.038\SymRdrS.SYS [243872 2012-07-20] (Symantec Corporation)
S2 X5XSEx; C:\Program Files (x86)\Free Ride Games\X5XSEx.Sys [55400 2010-11-22] (Exent Technologies Ltd.)
S2 X5XSEx; C:\Program Files (x86)\Free Ride Games\X5XSEx.Sys [55400 2010-11-22] (Exent Technologies Ltd.)

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-09-15 23:05 - 2013-09-15 23:05 - 00000000 ____D C:\FRST
2013-09-15 18:58 - 2013-09-15 18:58 - 00000000 ____D C:\ProgramData\XrXn373W
2013-08-30 05:50 - 2013-08-30 05:50 - 00000000 ____D C:\ProgramData\XrXn373l
2013-08-30 04:58 - 2013-08-30 04:58 - 00000000 ____D C:\ProgramData\XrXn373g
2013-08-28 21:17 - 2013-08-29 19:57 - 00000000 ____D C:\ProgramData\XrXn3733
2013-08-28 20:46 - 2013-08-28 20:50 - 00000000 ____D C:\ProgramData\64C90BD82E456251000064C8A7146731
2013-08-28 20:18 - 2013-09-15 18:58 - 00000004 _____ C:\Users\Ana\AppData\Roaming\cache.ini
2013-08-16 13:32 - 2013-08-16 13:32 - 00276968 _____ C:\Windows\Minidump\081613-48859-01.dmp
2013-08-16 11:22 - 2013-08-16 11:23 - 00213232 _____ (AOL LLC.) C:\Users\Ana\Downloads\AOL_Desktop_9.7.exe

==================== One Month Modified Files and Folders =======

2013-09-15 23:05 - 2013-09-15 23:05 - 00000000 ____D C:\FRST
2013-09-15 18:58 - 2013-09-15 18:58 - 00000000 ____D C:\ProgramData\XrXn373W
2013-09-15 18:58 - 2013-08-28 20:18 - 00000004 _____ C:\Users\Ana\AppData\Roaming\cache.ini
2013-09-15 18:58 - 2012-05-19 11:24 - 00000888 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-09-15 18:57 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-09-15 18:57 - 2009-07-13 20:51 - 00099113 _____ C:\Windows\setupact.log
2013-08-30 05:59 - 2009-07-13 20:45 - 00021472 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-30 05:59 - 2009-07-13 20:45 - 00021472 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-30 05:50 - 2013-08-30 05:50 - 00000000 ____D C:\ProgramData\XrXn373l
2013-08-30 04:58 - 2013-08-30 04:58 - 00000000 ____D C:\ProgramData\XrXn373g
2013-08-30 04:21 - 2012-05-19 11:24 - 00000892 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-08-29 19:57 - 2013-08-28 21:17 - 00000000 ____D C:\ProgramData\XrXn3733
2013-08-28 21:17 - 2012-12-07 21:52 - 00000000 ____D C:\ProgramData\Sendori
2013-08-28 20:50 - 2013-08-28 20:46 - 00000000 ____D C:\ProgramData\64C90BD82E456251000064C8A7146731
2013-08-28 20:28 - 2012-02-18 19:52 - 01802532 _____ C:\Windows\WindowsUpdate.log
2013-08-24 12:52 - 2012-03-18 11:19 - 00000000 ____D C:\Users\Ana\Documents\Ana
2013-08-24 12:48 - 2009-07-13 21:13 - 00726444 _____ C:\Windows\System32\PerfStringBackup.INI
2013-08-24 12:25 - 2012-03-07 20:07 - 00000398 ____H C:\Windows\Tasks\Norton Security Scan for Ana.job
2013-08-22 17:31 - 2013-01-30 13:15 - 00000000 _____ C:\END
2013-08-17 10:25 - 2012-06-30 17:42 - 00000000 ____D C:\Users\Ana\AppData\Local\CrashDumps
2013-08-16 13:32 - 2013-08-16 13:32 - 00276968 _____ C:\Windows\Minidump\081613-48859-01.dmp
2013-08-16 13:32 - 2012-08-09 11:41 - 00000000 ____D C:\Windows\Minidump
2013-08-16 13:31 - 2012-08-09 11:41 - 201481627 _____ C:\Windows\MEMORY.DMP
2013-08-16 11:23 - 2013-08-16 11:22 - 00213232 _____ (AOL LLC.) C:\Users\Ana\Downloads\AOL_Desktop_9.7.exe

Files to move or delete:
====================
C:\Users\Ana\xakrbtrau.exe
C:\Users\Ana\AppData\Roaming\cache.dat
C:\Users\Ana\AppData\Roaming\cache.ini


==================== Known DLLs (Whitelisted) ================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

10
Restore point made on: 2013-08-02 16:00:42
Restore point made on: 2013-08-03 05:54:09
Restore point made on: 2013-08-05 22:33:20
Restore point made on: 2013-08-06 10:30:34
Restore point made on: 2013-08-06 10:34:02
Restore point made on: 2013-08-09 16:14:45
Restore point made on: 2013-08-14 14:17:22
Restore point made on: 2013-08-15 15:20:49
Restore point made on: 2013-08-19 22:32:38
Restore point made on: 2013-08-24 12:38:00

==================== Memory info ===========================

Percentage of memory in use: 31%
Total physical RAM: 2008.36 MB
Available physical RAM: 1383.53 MB
Total Pagefile: 2008.36 MB
Available Pagefile: 1367.91 MB
Total Virtual: 8192 MB
Available Virtual: 8191.88 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:297.99 GB) (Free:262.11 GB) NTFS
Drive g: () (Removable) (Total:14.92 GB) (Free:1.82 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298 GB) (Disk ID: A8AEAC68)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=298 GB) - (Type=07 NTFS)

========================================================
Disk: 2 (Size: 15 GB) (Disk ID: 5382DFFF)
Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)


LastRegBack: 2013-08-22 18:54

==================== End Of Log ============================



#4 gringo_pr

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    Bleepin Gringo


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Posted 15 September 2013 - 10:21 PM



Hello idalman64



Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKLM-x32\...\Run: [OtShot] - C:\Program Files (x86)\OtShot\otshot.exe [4386816 2012-10-18] ()
HKLM-x32\...\Run: [AS2014] - C:\ProgramData\XrXn3733\XrXn3733.exe [528384 2013-08-28] ()
HKU\Ana\...\Run: [Shop To Win] - C:\Program Files (x86)\Shop To Win\ShopToWin.exe [2231808 2012-06-22] (Jackpot Rewards)
HKU\Ana\...\Run: [SearchEngineProtection] - C:\Program Files (x86)\Gamesbar\SearchEngineProtection.exe [591248 2011-03-03] (Oberon Media )
HKU\Ana\...\Run: [Iptokizini] - C:\Users\Ana\AppData\Roaming\Sery\odihw.exe
HKU\Ana\...\Run: [AS2014] - C:\ProgramData\XrXn373g\XrXn373g.exe [528384 2013-08-30] ()
HKU\Ana\...\Winlogon: [Shell] explorer.exe,C:\Users\Ana\AppData\Roaming\cache.dat [88576 2013-07-08] () <==== ATTENTION
2013-09-15 18:58 - 2013-09-15 18:58 - 00000000 ____D C:\ProgramData\XrXn373W
2013-08-30 05:50 - 2013-08-30 05:50 - 00000000 ____D C:\ProgramData\XrXn373l
2013-08-30 04:58 - 2013-08-30 04:58 - 00000000 ____D C:\ProgramData\XrXn373g
2013-08-28 21:17 - 2013-08-29 19:57 - 00000000 ____D C:\ProgramData\XrXn3733
C:\Users\Ana\xakrbtrau.exe
C:\Users\Ana\AppData\Roaming\cache.dat
C:\Users\Ana\AppData\Roaming\cache.ini
C:\Program Files (x86)\OtShot\otshot.exe
C:\ProgramData\XrXn3733 
C:\Program Files (x86)\Shop To Win
C:\Program Files (x86)\Gamesbar
C:\Users\Ana\AppData\Roaming\Sery
C:\ProgramData\XrXn373g
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 idalman64

idalman64
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Posted 15 September 2013 - 10:37 PM

Here you go. Started up computer and got blue screen. Computer has now gone into System Recovery mode.

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 16-09-2013
Ran by SYSTEM at 2013-09-15 23:32:56 Run:1
Running from G:\
Boot Mode: Recovery
==============================================

Content of fixlist:
*****************
HKLM-x32\...\Run: [OtShot] - C:\Program Files (x86)\OtShot\otshot.exe [4386816 2012-10-18] ()
HKLM-x32\...\Run: [AS2014] - C:\ProgramData\XrXn3733\XrXn3733.exe [528384 2013-08-28] ()
HKU\Ana\...\Run: [Shop To Win] - C:\Program Files (x86)\Shop To Win\ShopToWin.exe [2231808 2012-06-22] (Jackpot Rewards)
HKU\Ana\...\Run: [SearchEngineProtection] - C:\Program Files (x86)\Gamesbar\SearchEngineProtection.exe [591248 2011-03-03] (Oberon Media )
HKU\Ana\...\Run: [Iptokizini] - C:\Users\Ana\AppData\Roaming\Sery\odihw.exe
HKU\Ana\...\Run: [AS2014] - C:\ProgramData\XrXn373g\XrXn373g.exe [528384 2013-08-30] ()
HKU\Ana\...\Winlogon: [Shell] explorer.exe,C:\Users\Ana\AppData\Roaming\cache.dat [88576 2013-07-08] () <==== ATTENTION
2013-09-15 18:58 - 2013-09-15 18:58 - 00000000 ____D C:\ProgramData\XrXn373W
2013-08-30 05:50 - 2013-08-30 05:50 - 00000000 ____D C:\ProgramData\XrXn373l
2013-08-30 04:58 - 2013-08-30 04:58 - 00000000 ____D C:\ProgramData\XrXn373g
2013-08-28 21:17 - 2013-08-29 19:57 - 00000000 ____D C:\ProgramData\XrXn3733
C:\Users\Ana\xakrbtrau.exe
C:\Users\Ana\AppData\Roaming\cache.dat
C:\Users\Ana\AppData\Roaming\cache.ini
C:\Program Files (x86)\OtShot\otshot.exe
C:\ProgramData\XrXn3733
C:\Program Files (x86)\Shop To Win
C:\Program Files (x86)\Gamesbar
C:\Users\Ana\AppData\Roaming\Sery
C:\ProgramData\XrXn373g
*****************

HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\OtShot => Value deleted successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\AS2014 => Value deleted successfully.
HKU\Ana\Software\Microsoft\Windows\CurrentVersion\Run\\Shop To Win => Value deleted successfully.
HKU\Ana\Software\Microsoft\Windows\CurrentVersion\Run\\SearchEngineProtection => Value deleted successfully.
HKU\Ana\Software\Microsoft\Windows\CurrentVersion\Run\\Iptokizini => Value deleted successfully.
HKU\Ana\Software\Microsoft\Windows\CurrentVersion\Run\\AS2014 => Value deleted successfully.
HKU\Ana\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.
C:\ProgramData\XrXn373W => Moved successfully.
C:\ProgramData\XrXn373l => Moved successfully.
C:\ProgramData\XrXn373g => Moved successfully.
C:\ProgramData\XrXn3733 => Moved successfully.
C:\Users\Ana\xakrbtrau.exe => Moved successfully.
C:\Users\Ana\AppData\Roaming\cache.dat => Moved successfully.
C:\Users\Ana\AppData\Roaming\cache.ini => Moved successfully.
C:\Program Files (x86)\OtShot\otshot.exe => Moved successfully.
"C:\ProgramData\XrXn3733 " => File/Directory not found.
C:\Program Files (x86)\Shop To Win => Moved successfully.
C:\Program Files (x86)\Gamesbar => Moved successfully.
C:\Users\Ana\AppData\Roaming\Sery => Moved successfully.
"C:\ProgramData\XrXn373g" => File/Directory not found.

==== End of Fixlog ====



#6 idalman64

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Posted 15 September 2013 - 10:39 PM

Actually, it is Startup repair not System Recovery mode.Computer is asking if I would like to use system restore to restore computer to an earlier time.

Thanks.



#7 idalman64

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Posted 15 September 2013 - 10:55 PM

I cancelled out of the system restore. Startup repair is currently running. I will let it run and report back tomorrow. I am getting offline now as I have to get up at 5:30 AM EST to go to work tomorrow.

Thanks again for the help.



#8 gringo_pr

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Posted 15 September 2013 - 10:58 PM

OK let me know if it boots up as it should


gringo

Edited by gringo_pr, 15 September 2013 - 10:58 PM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 idalman64

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Posted 16 September 2013 - 08:33 PM

Good evening. Checked in the morning and start up repair did not complete succesfully. Restarted computer and it completed the start up process. It has a pop up window titled otshot which states unable to load skin. Closed it out and another pop up from otshot opens up asking if I would like to import the contacts from Outlook.I cancelled this one out also. Googled otshot and discovered it is some type of malware. Seems like she (my sister) has really done a number on the computer. Let me know what you would like me to do next, Thanks again for the help.



#10 gringo_pr

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Posted 16 September 2013 - 09:26 PM



Hello idalman64

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 idalman64

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Posted 17 September 2013 - 10:12 PM

Hello Gringo.

 

Here are the results of the programs you have asked me to run:

 

First AdwCleaner:

 

# AdwCleaner v3.004 - Report created 17/09/2013 at 22:22:59
# Updated 15/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Ana - ANA-PC
# Running from : C:\Users\Ana\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : DefaultTabUpdate
Service Deleted : WajamUpdater

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Free Ride Games
Folder Deleted : C:\ProgramData\GamesBar
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GamesBar
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Zoom Downloader
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
Folder Deleted : C:\Program Files (x86)\Free Ride Games
Folder Deleted : C:\Program Files (x86)\GamesBar
Folder Deleted : C:\Program Files (x86)\I Want This
Folder Deleted : C:\Program Files (x86)\Qwiklinx
Folder Deleted : C:\Program Files (x86)\Shop To Win
Folder Deleted : C:\Program Files (x86)\Wajam
Folder Deleted : C:\Program Files (x86)\Zoom Downloader
Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Deleted : C:\Users\Ana\AppData\Local\Conduit
Folder Deleted : C:\Users\Ana\AppData\Local\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0
Folder Deleted : C:\Users\Ana\AppData\Local\I Want This
Folder Deleted : C:\Users\Ana\AppData\Local\Wajam
Folder Deleted : C:\Users\Ana\AppData\Local\Zoom_Downloader
Folder Deleted : C:\Users\Ana\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Ana\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Ana\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Ana\AppData\Roaming\Qwiklinx
Folder Deleted : C:\Users\Ana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Free Ride Games
Folder Deleted : C:\Users\Ana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
Folder Deleted : C:\Users\Ana\Documents\ShopToWin
Folder Deleted : C:\Users\Ana\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnfaglepmjgohnkcoieaijlheabmcdeo
File Deleted : C:\END
File Deleted : C:\Users\Public\Desktop\Play Free Games.lnk
File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [DownloadManager]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [SearchEngineProtection]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Shop To Win]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\QwiklinxBHO
Key Deleted : HKLM\SOFTWARE\Classes\QwiklinxBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.FCTB000100565Pos
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.FCTB000100565Pos.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.JSOptionsImpl
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.JSOptionsImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3284668
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6F282B65-56BF-4BD1-A8B2-A4449A05863D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{204C0025-C26A-43E2-853C-D8A8EB1BCE51}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{AD76633E-E50D-4844-9E7F-4DFBC7C18467}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1A93C934-025B-4C3A-B38E-9654A7003239}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6F282B65-56BF-4BD1-A8B2-A4449A05863D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6F282B65-56BF-4BD1-A8B2-A4449A05863D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{1A93C934-025B-4C3A-B38E-9654A7003239}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{250BECD2-5C43-48CF-A3C6-666338526D67}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{65BCD620-07DD-012F-819F-073CF1B8F7C6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6F282B65-56BF-4BD1-A8B2-A4449A05863D}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\Qwiklinx
Key Deleted : HKCU\Software\ShopToWin
Key Deleted : HKCU\Software\Wajam
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
Key Deleted : HKCU\Software\AppDataLow\Software\I Want This
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\Wajam
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2B7BDADB-EC8C-4C54-B5DD-CE45A016D3A7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2E497885-E60B-420A-832D-0148B392E058}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\I Want This
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wajam

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660


-\\ Mozilla Firefox v22.0 (en-US)

[ File : C:\Users\Ana\AppData\Roaming\Mozilla\Firefox\Profiles\cqcyymyh.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Line Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Line Deleted : user_pref("browser.search.order.1", "Ask.com");
Line Deleted : user_pref("browser.search.selectedEngine", "Ask.com");
Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");

-\\ Google Chrome v

[ File : C:\Users\Ana\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [14631 octets] - [17/09/2013 22:20:43]
AdwCleaner[S0].txt - [14184 octets] - [17/09/2013 22:22:59]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [14245 octets] ##########
 

Second, Junkware removal tool:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.1 (09.15.2013:1)
OS: Windows 7 Home Premium x64
Ran by Ana on Tue 09/17/2013 at 22:29:14.52
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\otshot



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{38495740-0035-4471-851E-F5BBB86AB085}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\firstsearch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\features\a28b4d68debaa244eb686953b7074fef
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\products\a28b4d68debaa244eb686953b7074fef
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\Free Ride Games
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{36377DD7-B3EB-42f5-986F-680BAF59BA9D}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7403CA0F-5654-4844-8428-A4607CA98C53}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{77F2269E-B928-406D-BF05-C07260ECB220}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8E35722B-FD01-48DA-B8F7-737BC7020E67}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3E7C8B5A-96AB-438F-BF9B-782400655440}
Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"



~~~ Files



~~~ Folders

Successfully deleted: [Folder] C:\Users\Ana\AppData\LocalLow\FCTB000100565
Successfully deleted: [Folder] "C:\ProgramData\aol toolbar"
Successfully deleted: [Folder] "C:\Users\Ana\appdata\local\aol toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\aol toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\otshot"
Successfully deleted: [Folder] "C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}"



~~~ Chrome

Successfully deleted: [Folder] C:\Users\Ana\appdata\local\Google\Chrome\User Data\Default\Extensions\dnfaglepmjgohnkcoieaijlheabmcdeo



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 09/17/2013 at 22:40:46.44
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

The computer seems to be running OK now. No otshot pop up window (s).

Let me know what you would like me to do next.

Thanks again for all your help.



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
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  • Local time:08:15 AM

Posted 17 September 2013 - 10:31 PM


Hello idalman64

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 idalman64

idalman64
  • Topic Starter

  • Members
  • 27 posts
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  •  
  • Gender:Male
  • Location:Miami, FL.
  • Local time:08:15 AM

Posted 18 September 2013 - 10:43 PM

Hello Gringo. Here is the combofix log report:

 

ComboFix 13-09-17.01 - Ana 09/18/2013  23:14:35.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2008.1139 [GMT -4:00]
Running from: c:\users\Ana\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Shop to Win 27\HeLPer.dll
c:\users\Ana\AppData\Roaming\.#
c:\users\Ana\AppData\Roaming\Ebzux
c:\users\Ana\AppData\Roaming\Ebzux\daoc.iwe
c:\users\Ana\AppData\Roaming\result.db
c:\users\Ana\Documents\~WRL0001.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-19 to 2013-09-19  )))))))))))))))))))))))))))))))
.
.
2013-09-19 03:22 . 2013-09-19 03:22    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-09-18 02:29 . 2013-09-18 02:29    --------    d-----w-    c:\windows\ERUNT
2013-09-18 02:20 . 2013-09-18 02:23    --------    d-----w-    C:\AdwCleaner
2013-09-16 09:59 . 2013-07-15 07:34    9460976    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{FE5FF8DE-A8FC-4E83-AA95-1536D2670128}\mpengine.dll
2013-09-16 07:05 . 2013-09-16 07:05    --------    d-----w-    C:\FRST
2013-08-29 04:46 . 2013-09-16 08:03    --------    d-----w-    c:\programdata\64C90BD82E456251000064C8A7146731
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-15 23:22 . 2012-02-19 04:19    78161360    ----a-w-    c:\windows\system32\MRT.exe
2013-08-02 22:35 . 2012-03-08 04:06    737072    ----a-w-    c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-08-02 22:24 . 2012-03-08 04:06    2876528    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2013-08-02 22:13 . 2012-03-08 04:06    42776    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2013-08-02 22:13 . 2012-03-08 04:05    539984    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-07-26 05:13 . 2013-08-15 23:34    51712    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-07-26 05:13 . 2013-08-15 23:34    2241024    ----a-w-    c:\windows\system32\wininet.dll
2013-07-26 05:13 . 2013-08-15 23:34    1365504    ----a-w-    c:\windows\system32\urlmon.dll
2013-07-26 05:12 . 2013-08-15 23:34    19239424    ----a-w-    c:\windows\system32\mshtml.dll
2013-07-26 05:12 . 2013-08-15 23:34    603136    ----a-w-    c:\windows\system32\msfeeds.dll
2013-07-26 05:12 . 2013-08-15 23:34    855552    ----a-w-    c:\windows\system32\jscript.dll
2013-07-26 05:12 . 2013-08-15 23:34    3958784    ----a-w-    c:\windows\system32\jscript9.dll
2013-07-26 05:12 . 2013-08-15 23:34    53760    ----a-w-    c:\windows\system32\jsproxy.dll
2013-07-26 05:12 . 2013-08-15 23:34    526336    ----a-w-    c:\windows\system32\ieui.dll
2013-07-26 05:12 . 2013-08-15 23:34    136704    ----a-w-    c:\windows\system32\iesysprep.dll
2013-07-26 05:12 . 2013-08-15 23:34    67072    ----a-w-    c:\windows\system32\iesetup.dll
2013-07-26 05:12 . 2013-08-15 23:34    39936    ----a-w-    c:\windows\system32\iernonce.dll
2013-07-26 05:12 . 2013-08-15 23:34    2647040    ----a-w-    c:\windows\system32\iertutil.dll
2013-07-26 05:12 . 2013-08-15 23:34    15405056    ----a-w-    c:\windows\system32\ieframe.dll
2013-07-26 03:35 . 2013-08-15 23:34    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-07-26 03:13 . 2013-08-15 23:34    1767936    ----a-w-    c:\windows\SysWow64\wininet.dll
2013-07-26 03:12 . 2013-08-15 23:34    2877440    ----a-w-    c:\windows\SysWow64\jscript9.dll
2013-07-26 03:12 . 2013-08-15 23:34    61440    ----a-w-    c:\windows\SysWow64\iesetup.dll
2013-07-26 03:12 . 2013-08-15 23:34    109056    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49 . 2013-08-15 23:34    2706432    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39 . 2013-08-15 23:34    89600    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-07-26 01:59 . 2013-08-15 23:34    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25 . 2013-08-14 22:24    1888768    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-07-25 08:57 . 2013-08-14 22:24    1620992    ----a-w-    c:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58 . 2013-08-14 22:25    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-07-19 01:41 . 2013-08-14 22:25    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
2013-07-09 06:03 . 2013-08-14 22:25    5550528    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-07-09 05:54 . 2013-08-14 22:25    1732032    ----a-w-    c:\windows\system32\ntdll.dll
2013-07-09 05:53 . 2013-08-14 22:25    243712    ----a-w-    c:\windows\system32\wow64.dll
2013-07-09 05:52 . 2013-08-14 22:25    224256    ----a-w-    c:\windows\system32\wintrust.dll
2013-07-09 05:51 . 2013-08-14 22:25    1217024    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-07-09 05:46 . 2013-08-14 22:25    1472512    ----a-w-    c:\windows\system32\crypt32.dll
2013-07-09 05:46 . 2013-08-14 22:25    184320    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-07-09 05:46 . 2013-08-14 22:25    139776    ----a-w-    c:\windows\system32\cryptnet.dll
2013-07-09 05:03 . 2013-08-14 22:25    3913664    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-07-09 05:03 . 2013-08-14 22:25    3968960    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-07-09 04:53 . 2013-08-14 22:25    1292192    ----a-w-    c:\windows\SysWow64\ntdll.dll
2013-07-09 04:52 . 2013-08-14 22:25    663552    ----a-w-    c:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52 . 2013-08-14 22:25    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2013-07-09 04:52 . 2013-08-14 22:25    175104    ----a-w-    c:\windows\SysWow64\wintrust.dll
2013-07-09 04:46 . 2013-08-14 22:25    1166848    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-07-09 04:46 . 2013-08-14 22:25    140288    ----a-w-    c:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46 . 2013-08-14 22:25    103936    ----a-w-    c:\windows\SysWow64\cryptnet.dll
2013-07-09 04:45 . 2013-08-14 22:25    44032    ----a-w-    c:\windows\apppatch\acwow64.dll
2013-07-09 02:49 . 2013-08-14 22:25    25600    ----a-w-    c:\windows\SysWow64\setup16.exe
2013-07-09 02:49 . 2013-08-14 22:25    7680    ----a-w-    c:\windows\SysWow64\instnm.exe
2013-07-09 02:49 . 2013-08-14 22:25    14336    ----a-w-    c:\windows\SysWow64\ntvdm64.dll
2013-07-09 02:49 . 2013-08-14 22:25    2048    ----a-w-    c:\windows\SysWow64\user.exe
2013-07-06 06:03 . 2013-08-14 22:24    1910208    ----a-w-    c:\windows\system32\drivers\tcpip.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{EE146ACC-D881-1414-2148-B1D008B47ADB}]
2012-06-07 10:41    14432    ----a-w-    c:\program files (x86)\Shop to Win 27\Shop to Win 27.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"Nuance PDF Reader-reminder"="c:\program files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" [2010-07-05 333088]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files (x86)\Microsoft Office\Office\OSA9.EXE -b -l [2002-12-12 64376]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 X5XSEx;X5XSEx;c:\program files (x86)\Free Ride Games\X5XSEx.Sys;c:\program files (x86)\Free Ride Games\X5XSEx.Sys [x]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys;c:\windows\SYSNATIVE\drivers\nusb3hub.sys [x]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys;c:\windows\SYSNATIVE\drivers\nusb3xhc.sys [x]
R3 SYMRDR_{78CA3BF0-9C3B-40e1-B46D-38C877EF059A};Symantec Redirector - Norton Family;c:\windows\System32\Drivers\NSMx64\0206000.038\SymRdrS.SYS;c:\windows\SYSNATIVE\Drivers\NSMx64\0206000.038\SymRdrS.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\BASHDefs\20130301.001_6f6\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\BASHDefs\20130301.001_6f6\BHDrvx64.sys [x]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\ccSetx64.sys [x]
S1 ccSet_NSM;Norton Family Settings Manager;c:\windows\system32\drivers\NSMx64\0206000.038\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NSMx64\0206000.038\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\IPSDefs\20130322.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\IPSDefs\20130322.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\0604010.00E\SYMNETS.SYS [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [x]
S2 NSM;Norton Family;c:\program files (x86)\Norton Family\Engine\2.6.0.56\ccSvcHst.exe;c:\program files (x86)\Norton Family\Engine\2.6.0.56\ccSvcHst.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-19 19:24]
.
2013-09-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-19 19:24]
.
2013-08-24 c:\windows\Tasks\Norton Security Scan for Ana.job
- c:\progra~2\NORTON~2\Engine\371~1.4\Nss.exe [2012-03-08 08:19]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: Interfaces\{8EC5828F-61CC-4040-941D-8F63D3F9584E}\2375942554233313: NameServer = 192.168.1.254
FF - ProfilePath - c:\users\Ana\AppData\Roaming\Mozilla\Firefox\Profiles\cqcyymyh.default\
FF - ExtSQL: 2013-08-03 21:04; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\coFFPlgn
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{CB0D163C-E9F4-4236-9496-0597E24B23A5} - c:\program files (x86)\GamesBar\2.0.1.82\oberontb.dll
Wow6432Node-HKCU-Run-Exetender - c:\program files (x86)\Free Ride Games\GPlayer.exe
Wow6432Node-HKCU-Run-Iptokizini - c:\users\Ana\AppData\Roaming\Sery\odihw.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKU-Default-Run-Exetender - c:\program files (x86)\Free Ride Games\GPlayer.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NSM]
"ImagePath"="\"c:\program files (x86)\Norton Family\Engine\2.6.0.56\ccSvcHst.exe\" /s \"NSM\" /m \"c:\program files (x86)\Norton Family\Engine\2.6.0.56\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-18  23:25:48
ComboFix-quarantined-files.txt  2013-09-19 03:25
.
Pre-Run: 284,870,139,904 bytes free
Post-Run: 284,756,828,160 bytes free
.
- - End Of File - - 2663226A112D72E87A18303E729A6ADC
A36C5E4F47E84449FF07ED3517B43A31
 

 

I did not encounter any problems running combofix and the computer seems to be running fine. I have not tried getting on the internet with it yet as I am not sure if it may be vulnerable to any type of malware downloading issue. To make matters worse my sister has not renewed her norton virus protection which leaves me a little uneasy with regards to surfing the net. Let me know the next step you would like me to take.

Thanks again for all your help.



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
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  • Local time:08:15 AM

Posted 18 September 2013 - 11:42 PM


Hello idalman64

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 idalman64

idalman64
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Miami, FL.
  • Local time:08:15 AM

Posted 19 September 2013 - 09:22 PM

Hello Gringo. Here is the results of the 2nd ComboFix run:

 

ComboFix 13-09-17.01 - Ana 09/19/2013  21:39:26.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2008.965 [GMT -4:00]
Running from: c:\users\Ana\Desktop\ComboFix.exe
Command switches used :: c:\users\Ana\Desktop\CFScript.txt
AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-20 to 2013-09-20  )))))))))))))))))))))))))))))))
.
.
2013-09-20 01:47 . 2013-09-20 01:47    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-09-18 02:29 . 2013-09-18 02:29    --------    d-----w-    c:\windows\ERUNT
2013-09-18 02:20 . 2013-09-18 02:23    --------    d-----w-    C:\AdwCleaner
2013-09-16 09:59 . 2013-07-15 07:34    9460976    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{FE5FF8DE-A8FC-4E83-AA95-1536D2670128}\mpengine.dll
2013-09-16 07:05 . 2013-09-16 07:05    --------    d-----w-    C:\FRST
2013-08-29 04:46 . 2013-09-16 08:03    --------    d-----w-    c:\programdata\64C90BD82E456251000064C8A7146731
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-15 23:22 . 2012-02-19 04:19    78161360    ----a-w-    c:\windows\system32\MRT.exe
2013-08-02 22:35 . 2012-03-08 04:06    737072    ----a-w-    c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-08-02 22:24 . 2012-03-08 04:06    2876528    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2013-08-02 22:13 . 2012-03-08 04:06    42776    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2013-08-02 22:13 . 2012-03-08 04:05    539984    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-07-26 05:13 . 2013-08-15 23:34    51712    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-07-26 05:13 . 2013-08-15 23:34    2241024    ----a-w-    c:\windows\system32\wininet.dll
2013-07-26 05:13 . 2013-08-15 23:34    1365504    ----a-w-    c:\windows\system32\urlmon.dll
2013-07-26 05:12 . 2013-08-15 23:34    19239424    ----a-w-    c:\windows\system32\mshtml.dll
2013-07-26 05:12 . 2013-08-15 23:34    603136    ----a-w-    c:\windows\system32\msfeeds.dll
2013-07-26 05:12 . 2013-08-15 23:34    855552    ----a-w-    c:\windows\system32\jscript.dll
2013-07-26 05:12 . 2013-08-15 23:34    3958784    ----a-w-    c:\windows\system32\jscript9.dll
2013-07-26 05:12 . 2013-08-15 23:34    53760    ----a-w-    c:\windows\system32\jsproxy.dll
2013-07-26 05:12 . 2013-08-15 23:34    526336    ----a-w-    c:\windows\system32\ieui.dll
2013-07-26 05:12 . 2013-08-15 23:34    136704    ----a-w-    c:\windows\system32\iesysprep.dll
2013-07-26 05:12 . 2013-08-15 23:34    67072    ----a-w-    c:\windows\system32\iesetup.dll
2013-07-26 05:12 . 2013-08-15 23:34    39936    ----a-w-    c:\windows\system32\iernonce.dll
2013-07-26 05:12 . 2013-08-15 23:34    2647040    ----a-w-    c:\windows\system32\iertutil.dll
2013-07-26 05:12 . 2013-08-15 23:34    15405056    ----a-w-    c:\windows\system32\ieframe.dll
2013-07-26 03:35 . 2013-08-15 23:34    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-07-26 03:13 . 2013-08-15 23:34    1767936    ----a-w-    c:\windows\SysWow64\wininet.dll
2013-07-26 03:12 . 2013-08-15 23:34    2877440    ----a-w-    c:\windows\SysWow64\jscript9.dll
2013-07-26 03:12 . 2013-08-15 23:34    61440    ----a-w-    c:\windows\SysWow64\iesetup.dll
2013-07-26 03:12 . 2013-08-15 23:34    109056    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49 . 2013-08-15 23:34    2706432    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39 . 2013-08-15 23:34    89600    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-07-26 01:59 . 2013-08-15 23:34    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25 . 2013-08-14 22:24    1888768    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-07-25 08:57 . 2013-08-14 22:24    1620992    ----a-w-    c:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58 . 2013-08-14 22:25    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-07-19 01:41 . 2013-08-14 22:25    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
2013-07-09 06:03 . 2013-08-14 22:25    5550528    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-07-09 05:54 . 2013-08-14 22:25    1732032    ----a-w-    c:\windows\system32\ntdll.dll
2013-07-09 05:53 . 2013-08-14 22:25    243712    ----a-w-    c:\windows\system32\wow64.dll
2013-07-09 05:52 . 2013-08-14 22:25    224256    ----a-w-    c:\windows\system32\wintrust.dll
2013-07-09 05:51 . 2013-08-14 22:25    1217024    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-07-09 05:46 . 2013-08-14 22:25    1472512    ----a-w-    c:\windows\system32\crypt32.dll
2013-07-09 05:46 . 2013-08-14 22:25    184320    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-07-09 05:46 . 2013-08-14 22:25    139776    ----a-w-    c:\windows\system32\cryptnet.dll
2013-07-09 05:03 . 2013-08-14 22:25    3913664    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-07-09 05:03 . 2013-08-14 22:25    3968960    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-07-09 04:53 . 2013-08-14 22:25    1292192    ----a-w-    c:\windows\SysWow64\ntdll.dll
2013-07-09 04:52 . 2013-08-14 22:25    663552    ----a-w-    c:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52 . 2013-08-14 22:25    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2013-07-09 04:52 . 2013-08-14 22:25    175104    ----a-w-    c:\windows\SysWow64\wintrust.dll
2013-07-09 04:46 . 2013-08-14 22:25    1166848    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-07-09 04:46 . 2013-08-14 22:25    140288    ----a-w-    c:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46 . 2013-08-14 22:25    103936    ----a-w-    c:\windows\SysWow64\cryptnet.dll
2013-07-09 04:45 . 2013-08-14 22:25    44032    ----a-w-    c:\windows\apppatch\acwow64.dll
2013-07-09 02:49 . 2013-08-14 22:25    25600    ----a-w-    c:\windows\SysWow64\setup16.exe
2013-07-09 02:49 . 2013-08-14 22:25    7680    ----a-w-    c:\windows\SysWow64\instnm.exe
2013-07-09 02:49 . 2013-08-14 22:25    14336    ----a-w-    c:\windows\SysWow64\ntvdm64.dll
2013-07-09 02:49 . 2013-08-14 22:25    2048    ----a-w-    c:\windows\SysWow64\user.exe
2013-07-06 06:03 . 2013-08-14 22:24    1910208    ----a-w-    c:\windows\system32\drivers\tcpip.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{CB0D163C-E9F4-4236-9496-0597E24B23A5}]
c:\program files (x86)\GamesBar\2.0.1.82\oberontb.dll [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{EE146ACC-D881-1414-2148-B1D008B47ADB}]
2012-06-07 10:41    14432    ----a-w-    c:\program files (x86)\Shop to Win 27\Shop to Win 27.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"Nuance PDF Reader-reminder"="c:\program files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" [2010-07-05 333088]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files (x86)\Microsoft Office\Office\OSA9.EXE -b -l [2002-12-12 64376]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 X5XSEx;X5XSEx;c:\program files (x86)\Free Ride Games\X5XSEx.Sys;c:\program files (x86)\Free Ride Games\X5XSEx.Sys [x]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys;c:\windows\SYSNATIVE\drivers\nusb3hub.sys [x]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys;c:\windows\SYSNATIVE\drivers\nusb3xhc.sys [x]
R3 SYMRDR_{78CA3BF0-9C3B-40e1-B46D-38C877EF059A};Symantec Redirector - Norton Family;c:\windows\System32\Drivers\NSMx64\0206000.038\SymRdrS.SYS;c:\windows\SYSNATIVE\Drivers\NSMx64\0206000.038\SymRdrS.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\BASHDefs\20130301.001_6f6\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\BASHDefs\20130301.001_6f6\BHDrvx64.sys [x]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\ccSetx64.sys [x]
S1 ccSet_NSM;Norton Family Settings Manager;c:\windows\system32\drivers\NSMx64\0206000.038\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NSMx64\0206000.038\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\IPSDefs\20130322.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\Definitions\IPSDefs\20130322.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0604010.00E\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\0604010.00E\SYMNETS.SYS [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [x]
S2 NSM;Norton Family;c:\program files (x86)\Norton Family\Engine\2.6.0.56\ccSvcHst.exe;c:\program files (x86)\Norton Family\Engine\2.6.0.56\ccSvcHst.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-19 19:24]
.
2013-09-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-19 19:24]
.
2013-08-24 c:\windows\Tasks\Norton Security Scan for Ana.job
- c:\progra~2\NORTON~2\Engine\371~1.4\Nss.exe [2012-03-08 08:19]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: Interfaces\{8EC5828F-61CC-4040-941D-8F63D3F9584E}\2375942554233313: NameServer = 192.168.1.254
FF - ProfilePath - c:\users\Ana\AppData\Roaming\Mozilla\Firefox\Profiles\cqcyymyh.default\
FF - ExtSQL: 2013-08-03 21:04; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.0.9\coFFPlgn
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NSM]
"ImagePath"="\"c:\program files (x86)\Norton Family\Engine\2.6.0.56\ccSvcHst.exe\" /s \"NSM\" /m \"c:\program files (x86)\Norton Family\Engine\2.6.0.56\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-19  21:50:53
ComboFix-quarantined-files.txt  2013-09-20 01:50
ComboFix2.txt  2013-09-19 03:25
.
Pre-Run: 284,526,448,640 bytes free
Post-Run: 284,250,288,128 bytes free
.
- - End Of File - - 4C6D2D23D7F834FABE366AFE80807231
A36C5E4F47E84449FF07ED3517B43A31
 

No problems when running Combofix at all. Computer running fine at this time. I tried getting on the net and did without any problems. Let me know what is next at this time.

Thanks again for all your help.






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