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infected hdd


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#1 Juggyb

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Posted 13 September 2013 - 02:02 AM

Recently my 1 tb extrenal hdd is been infected by virus. When i open my hdd it says this folder is empty. Whilst my hdd have 900 gb of data.What should i do ?? Plzz suggest me a solution so that i wont loose any of my data

ty.

 



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#2 Aaflac

Aaflac

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Posted 13 September 2013 - 10:36 PM

Juggyb,

 

:welcome: to the BC forum!

 

Let's do the following...

 

:step1:  To stop the Autorun feature, download and run the following:

Microsoft Fix It 50471:

http://support.microsoft.com/kb/967715

 

Scroll down to: How to disable or enable all Autorun features in Windows 7 and other operating systems

Click Run in the File Download dialog box, and follow the steps of the wizard.

 

Reboot the system after applying the Microsoft FixIt.

 

Note: There is also an option to enable Autorun automatically. You can do so when we are all done here, if you wish.

 

:step2:  Please click on the Start button and then on Control Panel
In Control Panel, select: Folder Options
Click on the View tab in the Folder Options window.

 

In the Advanced settings area, locate the Hidden files and folders category.

Check: Show hidden files, folders, and drives
Uncheck: Hide protected operating system files (Recommended)
Click Apply and OK at the bottom of the Folder Options window.

 
:step3:  Next, please download UsbFix:
http://www.infospyware.com/utiles/usbfix/
It is a Spanish language website, but the program is in English.
To download. press the button that says: Descagar   (Translation: Download)

Save to the Desktop

 

Right-click the downloaded file and select: Run as Administrator

Connect your USB External drive when requested.

Press: Research

 

When done, the program closes on its own, and a report appears.

The report file is also  found at C:\UsbFix.txt

>> Please post the UsbFix.txt (Research Mode) report in your reply.

 
:step4:  Run USBFix once again, and this time select: Listing
>> Please post the UsbFix.txt (Listing Mode) report in your reply.

 

Note 1: If USBFix does not run in normal Windows, please run in Safe Mode:

Restart your computer.

When the computer starts, tap the F8 key on the keyboard repeatedly until presented with the Advanced Boot Options menu

Using the arrow keys, select: Safe Mode

Press the Enter key on your keyboard to boot into the selected mode

 

Note 2: If your AntiVirus program detects USB as malware, either let the AV program allow USBFix to run, or, temporarily disable your AntiVirus program:

Info - http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

When done with USBFix, re-enable your AV!

 

:step5:  Last, please download the Farbar Recovery Scan Tool
Download: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
Select the version that applies to your system.
Save it to your Desktop.

Double-click the downloaded file to run it.

When the tool opens click Yes to the disclaimer.

 

Press the Scan button.

 

The tool makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).

>> Please provide the FRST.txt in your reply.

 

The first time the tool is run, it also makes another log: Addition.txt

>> Also post the Addition.txt in your reply.


Edited by Aaflac, 13 September 2013 - 10:39 PM.

Old duck...





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