I work at a church and with some that aren't very computer literate. I received a call that no publisher files will open and it is telling them they don't have the program to open it. Everything was fine last night before the recent windows update installed. She said it does asks her if she wants to purchase Office 2010 Pro. And no we don't. We'd purchase 2013 if we were going to buy now.
The computer is new as of May. I installed office 2003 (because we can't find the 2007 disk) and publisher 2007 (found that disk) on a Windows 7 computer. I can't remember if it is pro but I think it is. I believe it's a 64 bit, again not positive.
I will go in and reinstall. But was hoping if someone has faced this issue before they had advice they could post. I only work part time and I am not the computer person at the church...I have a job and need to do it today, not fiddle with someone's computer.
The more folks can give me before I get there the faster things may be for me.
Thanks so much. Personally I've not ever seen anything like this. It would be so odd for a program to simply disappear. And I've never seen it ask to buy before either. And I may not be getting 100% of the information at this time.