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Computer Freezing


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#1 EMS2010

EMS2010

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Posted 12 September 2013 - 11:09 AM

I'm having some troubles with a laptop freezing up. Mouse locks up, and computer won't respond to keyboard commands either. It seems like it has been running pretty slow lately anyways. 

 

Help?



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#2 Wutevercanada

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Posted 12 September 2013 - 11:30 AM

My Windows 7 HP Notebook does the same thing with mouse and keyboard freezing since using a Microsoft Mobile Wireless Mouse 3500 and I did find an article on the internet that has one suggestion which I'm testing right now.

 
This was the suggestion:
 
The mouse freeze problem could likely to be related to USB SUSPEND MODE kicking in as most mouse nowadays use the USB port to connect.
 
Go to <Control Panel> select <Power Options>
 
Depending on which power plan you're in, either 'Balance' or 'Power Saver', select the <Change plan settings> accordingly
 
Select <Change advanced power settings> and expand <+USB settings> by clicking on the <+> sign
 
Expand further the <+USB selective suspend setting> by clicking on the <+> sign
 
Set both <On battery> & <Plugged in> to 'Disabled' and click 'Apply'





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