New to this forum - in desperation mode!!!
A couple of weeks ago developed two problems, I'll focus on this one first: Any email attachment I try to open, file download, etc., as always, I'm asked: Run - Save - Cancel. If I click Run or Save, a box pops up naming the file or attachment, says it has a virus and was deleted. Game over, I can't do anything else.
Running Windows 7, Google reg version, have gotten rid of my McAfee Security and Avisoft for now. Lots of advice on how to get rid of this but have one big problem: I can't download any fixes. I've tried clicking this and that, or go into regedit but the files in subfolders I'm supposed to look for aren't there.
Not computer literate but with detailed steps will give anything a try....Thanks!!!