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pc lags,hangs,freezes and sometimes becomes unresposive


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#1 alanb0060

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Posted 11 September 2013 - 04:42 PM

hi all i have a dell dimension e520 pc running windows 7 ultimate,processor intel®pentium(d) cpu 3.40ghz 3.39ghz 32 bit

the hd is a western digital 250gig model number wdc-wd2500js-75ncb3 graphics card is nvidia gforce 7300 le version 9.18.13.783, 3072 of ram dont know if u need anything else as im a newbie,so ok here is what is happening,i get hangs ups all the time i.e i can goto click on google chrome takes ages to load as does (all browsers) and to be honest any program i try to start,then when i goto load a page(or app) the pointer just spins sometimes taking upto 2mins to load a page or(the app) sometimes loads straight away,but the apps never load straight away,i can being doing something and the cursor can just freeze also it freezes everything and i cant do a thing, then after say 1 or 2 mins it comes bk on,when say im installing a app even a silly or small app file it takes ages like its a massive update or something where b4 it would even unpack and install in a flash,so i thought ok maybe its the harddrive the windows checkdisc wont even do it cant remember the error,hdd regenertor says goto bios and change ide or something like that so have no idea what thats about,but it says there is a bad sector so tryed another program that says it detects and repairs hd so i done scan with that and after a hour and 4  mins says theres a couple of bad sectors but an error occured when trying to repair,i then went on the dell pc diagnostics site installed the checker thing tryed to do the hard drive scan and scan for freezes and hang ups and none will work a window opens and says processing then a dell pc diagnostics window comes up says tick agree and install so done that but then stops and says download interupted but it must have installed as its in my task bar at bottom right,so i have no idea how to repair this hd if that is even possible,so any help i would be very gratefull tyvm



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#2 hamluis

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Posted 11 September 2013 - 04:56 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#3 alanb0060

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Posted 11 September 2013 - 05:23 PM

hi ty for replying  here is the log ty,

lBox by Farbar  Version: 13-07-2013
Ran by my (administrator) on 11-09-2013 at 23:20:03
Running from "C:\Users\my\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/11/2013 06:09:35 PM) (Source: HDD Info Service) (User: NT AUTHORITY)
Description: OnFreeSpaceChange event can't be fired. Error = 0x800706BA. Original error message:
The RPC server is unavailable.
 
Error: (09/11/2013 01:39:04 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.296 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 2224.  Message ID: [0x2509].
 
Error: (09/11/2013 01:34:15 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.296 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 5144.  Message ID: [0x2509].
 
Error: (09/11/2013 01:31:21 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.296 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 592.  Message ID: [0x2509].
 
Error: (09/10/2013 07:10:52 PM) (Source: ESENT) (User: )
Description: WinMail (2800) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.
 
Error: (09/10/2013 06:28:49 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{03400AF0-EB11-4B87-B204-49168F392DC9}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver
 
Error: (09/10/2013 03:00:01 PM) (Source: HDD Info Service) (User: NT AUTHORITY)
Description: CoResumeClassObjects failed. _hr = 0x80004015.
Error message 'The class is configured to run as a security id different from the caller
'.
 
Error: (09/10/2013 05:29:36 AM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{03400AF0-EB11-4B87-B204-49168F392DC9}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver
 
Error: (09/10/2013 05:13:40 AM) (Source: Application Hang) (User: )
Description: The program Opera.exe version 11.61.1250.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: bb8
 
Start Time: 01ceadd83db19d92
 
Termination Time: 12
 
Application Path: C:\Program Files\Opera\Opera.exe
 
Report Id: 589235b3-19cf-11e3-b46a-001676c3a1b2
 
Error: (09/10/2013 03:46:12 AM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{03400AF0-EB11-4B87-B204-49168F392DC9}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver
 
 
System errors:
=============
Error: (09/11/2013 11:11:25 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:08:44 PM on ?9/?11/?2013 was unexpected.
 
Error: (09/11/2013 07:56:00 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:55:42 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:55:22 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:55:03 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:54:56 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:54:37 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:54:19 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:54:00 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (09/11/2013 07:53:51 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
 
Microsoft Office Sessions:
=========================
Error: (09/11/2013 06:09:35 PM) (Source: HDD Info Service)(User: NT AUTHORITY)
Description: OnFreeSpaceChange event can't be fired. Error = 0x800706BA. Original error message:
The RPC server is unavailable.
 
Error: (09/11/2013 01:39:04 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.296 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 2224.  Message ID: [0x2509].
 
Error: (09/11/2013 01:34:15 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.296 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 5144.  Message ID: [0x2509].
 
Error: (09/11/2013 01:31:21 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.296 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 592.  Message ID: [0x2509].
 
Error: (09/10/2013 07:10:52 PM) (Source: ESENT)(User: )
Description: WinMail2800WindowsMail0:
 
Error: (09/10/2013 06:28:49 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{03400AF0-EB11-4B87-B204-49168F392DC9}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver
 
Error: (09/10/2013 03:00:01 PM) (Source: HDD Info Service)(User: NT AUTHORITY)
Description: CoResumeClassObjects failed. _hr = 0x80004015.
Error message 'The class is configured to run as a security id different from the caller
'.
 
Error: (09/10/2013 05:29:36 AM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{03400AF0-EB11-4B87-B204-49168F392DC9}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver
 
Error: (09/10/2013 05:13:40 AM) (Source: Application Hang)(User: )
Description: Opera.exe11.61.1250.0bb801ceadd83db19d9212C:\Program Files\Opera\Opera.exe589235b3-19cf-11e3-b46a-001676c3a1b2
 
Error: (09/10/2013 03:46:12 AM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{03400AF0-EB11-4B87-B204-49168F392DC9}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}HB_StopScreenSaver
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Shockwave Player 12.0 (Version: 12.0.2.122)
Data Lifeguard Diagnostic for Windows 1.24
Dell System Detect (Version: 5.1.0.41)
Dell System Detect Bootstrapper (Version: 5.1.0.41)
Driver Genius Professional Edition (Version: 11.0)
Google Chrome (Version: 29.0.1547.66)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)
Google Update Helper (Version: 1.3.21.153)
Hard Drive Inspector Professional 4.17 build # 174 (Version: 4.17.174)
Intel® Network Connections 18.6.110.0 (Version: 18.6.110.0)
Intel® Rapid Storage Technology (Version: 12.8.0.1016)
iolo technologies' System Mechanic (Version: 11.7.1)
Java 7 Update 40 (Version: 7.0.400)
Java Auto Updater (Version: 2.1.9.8)
Kaspersky Internet Security (Version: 14.0.0.4651)
K-Lite Codec Pack 8.6.0 (Full) (Version: 8.6.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
NVIDIA Control Panel 307.83 (Version: 307.83)
NVIDIA Graphics Driver 307.83 (Version: 307.83)
NVIDIA Install Application (Version: 2.1002.109.706)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
Opera 11.61 (Version: 11.61.1250)
StarBurn Version 13 (Build 0x20110818)
swMSM (Version: 12.0.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
VC_CRT_x86 (Version: 1.02.0000)
VLC media player 2.0.1 (Version: 2.0.1)
WinAVI Video Converter (Version: 11.6.1.4734)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 40%
Total physical RAM: 3070.04 MB
Available physical RAM: 1821.77 MB
Total Pagefile: 6138.37 MB
Available Pagefile: 4571.52 MB
Total Virtual: 2047.88 MB
Available Virtual: 1938.88 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:169.93 GB) (Free:140.05 GB) NTFS
2 Drive d: (Backup) (Fixed) (Total:58.19 GB) (Free:44.58 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MY-PC
 
Administrator            Guest                    my                       
UpdatusUser              
 
 
**** End of log ****
 

Edited by alanb0060, 11 September 2013 - 05:53 PM.


#4 alanb0060

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Posted 13 September 2013 - 08:07 AM

dont matter now i brought a new hd ty



#5 hamluis

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Posted 15 September 2013 - 11:17 AM

My apologies for not getting back here sooner...but glad that you think you have resolved it.

 

Happy computing :).

 

Louis



#6 alanb0060

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Posted 15 September 2013 - 06:10 PM

thats ok m8 yes it has resolved. it was ok in end as now the new hard drive is 3 times the size lol ty louis tc m8






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