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3 replies to this topic

#1 paulw001

paulw001

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  • 2 posts
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  • Local time:03:53 AM

Posted 11 September 2013 - 03:33 PM

Please help remove this infection

 

DDS Logfile

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16502  BrowserJavaVersion: 10.25.2
Run by Paul at 21:28:53 on 2013-09-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.6092.3494 [GMT 1:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\3 Mobile Broadband\3Connect\BecHelperService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\SysWOW64\ezSharedSvcHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Norton 360\Engine\21.0.1.3\N360.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\21.0.1.3\N360.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
C:\Users\Paul\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.0.1.3\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.0.1.3\IPS\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.0.1.3\CoIEPlg.dll
uRun: [Google Update] "C:\Users\Paul\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [EPSON Stylus Photo R800] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATI9YE.EXE /FU "C:\Windows\TEMP\E_SE2A8.tmp" /EF "HKCU"
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [EPSON Stylus Photo R800 (Copy 1)] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATI9YE.EXE /FU "C:\Windows\TEMP\E_S348.tmp" /EF "HKCU"
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
uRun: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN2CGC4G4205KD:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Paul\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Paul\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: EnableShellExecuteHooks = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: NameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{B3570BC2-3BDA-4784-9141-5A4D666CFF77} : DHCPNameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{D6A90EBF-7BEC-496E-907B-7B74CB392ECE} : DHCPNameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{D6A90EBF-7BEC-496E-907B-7B74CB392ECE}\244584F6D65684572623D24323B405 : DHCPNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: EasyBits ShellExecute Hook - {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll
x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [IntelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SMR322;Symantec SMR Utility Service 3.2.2;C:\Windows\System32\drivers\SMR322.SYS [2013-9-8 96856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1500010.003\SymDS64.sys [2013-9-8 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1500010.003\SymEFA64.sys [2013-9-8 1147480]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360\NortonData\21.0.1.3\Definitions\BASHDefs\20130903.002\BHDrvx64.sys [2013-9-9 1525336]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1500010.003\ccSetx64.sys [2013-9-8 150104]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360\NortonData\21.0.1.3\Definitions\IPSDefs\20130910.001\IDSviA64.sys [2013-9-10 520280]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1500010.003\Ironx64.sys [2013-9-8 264280]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1500010.003\symnets.sys [2013-9-8 590424]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-2-2 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-8-11 203776]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-8-31 1166848]
R2 BecHelperService;BecHelperService;C:\Program Files (x86)\3 Mobile Broadband\3Connect\BecHelperService.exe [2011-9-29 1737464]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-10-18 936272]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-10-18 1001808]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-6-3 134928]
R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-2-18 265544]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-27 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-7-11 26680]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-8-11 13592]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-1 2413056]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\21.0.1.3\N360.exe [2013-9-8 264360]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-27 398176]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2012-1-23 92592]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-8-11 2656280]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2011-8-8 299008]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-10-18 1354064]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-8-29 53760]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-10-10 288768]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-9-8 140376]
R3 hpCMSrv;HP Connection Manager 4.0 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-2-15 1071160]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-10-11 59904]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-8-11 317440]
R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2011-8-11 12273408]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-11-24 91648]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-11-24 208896]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-8-11 338536]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-8-11 428136]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2011-2-17 42392]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2012/02/06 21:15:35;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-2-24 241648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-7-25 162672]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2011-8-8 299008]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 massfilter;ZTE Mass Storage Filter Driver;C:\Windows\System32\drivers\massfilter.sys [2011-9-29 11776]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-7-27 340240]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-5-10 22528]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-9-30 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
.
=============== Created Last 30 ================
.
2013-09-08 18:40:53 96856 ----a-w- C:\Windows\System32\drivers\SMR322.SYS
2013-09-08 16:40:19 854616 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\srtsp64.sys
2013-09-08 16:40:19 590424 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\symnets.sys
2013-09-08 16:40:19 493656 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\SymDS64.sys
2013-09-08 16:40:19 36952 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\srtspx64.sys
2013-09-08 16:40:19 264280 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\Ironx64.sys
2013-09-08 16:40:19 23568 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\SymELAM.sys
2013-09-08 16:40:19 150104 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\ccSetx64.sys
2013-09-08 16:40:19 1147480 ----a-r- C:\Windows\System32\drivers\N360x64\1500010.003\SymEFA64.sys
2013-09-08 16:40:09 -------- d-----w- C:\Windows\System32\drivers\N360x64\1500010.003
2013-08-20 18:15:55 -------- d-----w- C:\Program Files\iPod
2013-08-20 18:15:54 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-08-20 18:15:54 -------- d-----w- C:\Program Files\iTunes
2013-08-20 18:15:54 -------- d-----w- C:\Program Files (x86)\iTunes
2013-08-16 19:40:48 -------- d-----w- C:\Windows\System32\MRT
2013-08-14 19:15:51 224256 ----a-w- C:\Windows\System32\wintrust.dll
.
==================== Find3M  ====================
.
2013-09-10 19:53:42 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-10 19:53:42 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-08 16:40:32 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-25 03:37:25 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-25 03:30:49 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-07-25 03:29:41 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-07-25 03:28:46 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-07-25 03:28:31 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-07-25 03:27:20 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-25 02:32:35 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-25 02:26:10 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-25 02:25:30 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-07-25 02:23:59 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-07-25 02:23:58 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-07-25 02:22:35 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-07-09 05:46:20 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-07-09 05:46:20 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-07-09 04:52:10 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-07-09 04:45:07 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-06-29 12:15:05 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-29 12:15:04 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-06-29 12:15:04 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-15 04:32:16 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys
.
============= FINISH: 21:29:32.05 ===============
 

 

Attached Files



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#2 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
  • 4,150 posts
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  •  
  • Gender:Male
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  • Local time:03:53 AM

Posted 16 September 2013 - 10:28 AM

Hi paulw001 and welcome to BC.

Sorry for the delay in response to your thread.

Please take note of the following:

1. Please do not run any other tools unless instructed.
2. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean.
3. If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
4. Please reply to this thread. Do not start a new topic.


Step 1
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer.
  • After the scan has finished...
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Step 2
  • Download OTL to your desktop.
    right click on the link and select 'Save Link/Target As'.

    if you have problems, try this download link:
    OTL
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check
.

.
Otllatest.png

Now copy the lines in bold below.

netsvcs
msconfig
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\*. /mp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\*
%USERPROFILE%\..|smtmp;true;true;true /FP
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
CREATERESTOREPOINT
  • right click in the Custom Scans/Fixes window (under the blue bar) and choose Paste.

    scan-fix.png
    .
  • Click the Run Scan button.

    runscan.png
  • Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them with your next reply.
In your next reply, please submit:
JRT.txt
AdwCleaner report
and both reports from Otl


Thanks.

BBPP6nz.png


#3 paulw001

paulw001
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Posted 23 September 2013 - 03:29 PM

Hi. 

 

Thanks for reply, but issue is now resolved.

 

Paul



#4 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
  • 4,150 posts
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  •  
  • Gender:Male
  • Location:Midlands, UK
  • Local time:03:53 AM

Posted 23 September 2013 - 04:47 PM

Thank you for letting us know. :)

This thread will now be closed.

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