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Office Network Slow Spikes


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1 reply to this topic

#1 Stomp Racing

Stomp Racing

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  • Local time:12:30 PM

Posted 11 September 2013 - 10:29 AM

Hi there,

 

I run a small office that is prone to slow internet speeds at times. We typically get speeds: 6mbps download,0.4/5 up and 100 ping but this occasionally drops to laboriously slow speeds that really effect productivity in the office; 0.1mbps down and up, ping 1000+

 

We have one 1 x Dell Poweredge T110 server running 2008 r2 and up to 10 laptops/pc's running Windows 7 connected to a 16 port gigabit TP link  TL- SG1016 switch which gets it's broadband signal from a Draytek Vigor r2830n ADSL router (receiving load balancing from another standard BT router on another line).

All devices are connected via a wired connection minus a couple of laptops at times and iPhones etc.

 

Mini tool box results pasted at bottom of page.

 

It is sporadic and inconsistent, doesn't seem to be caused by anything but it can last between 30 seconds and two hours.

 

Today it dropped to 0.1mbps so I quickly connected myself directly to the router via ethernet and a speed check pushed it up to 3.0mbps (slower than usual but not bad), back through the switch and its 0.1 again. Back and forth a few times confirmed that though there are spikes on our main broadband line going down to 3 maybe 2mbps at worst there is still a fault within our network that is reducing the speeds to s snails pace.

 

I have tried many things including getting an overpriced 'professional' in but no avail.

 

Would really appreciate some help because I'm quickly running out of ideas.

 

Many thanks,

 

Joe

 

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Lenovo17 (administrator) on 11-09-2013 at 16:01:01
Running from "C:\Users\Lenovo17\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
127.0.0.1                               hl2rcv.adobe.com
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1                               adobe.activate.com
127.0.0.1                               adobeereg.com                        
127.0.0.1                               www.adobeereg.com                    
127.0.0.1                               wwis-dubc1-vip60.adobe.com           
127.0.0.1                               125.252.224.90                       
 
There are 1 more lines starting with "127.0.0.1"
 
========================= IP Configuration: ================================
 
Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
Broadcom 802.11n Network Adapter = Wireless Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="ethernet_10" nexthop=25.0.0.1 publish=Yes
set interface interface="ethernet_10" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set subinterface interface=????? subinterface=ethernet_7 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Lenovo17-Laptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 08-ED-B9-9A-5C-8B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : DC-0E-A1-F2-5B-D6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d986:10c2:b069:2455%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.13(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 11 September 2013 08:43:44
   Lease Expires . . . . . . . . . . : 14 September 2013 14:43:33
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 249302689
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-78-45-8A-DC-0E-A1-F2-5B-D6
   DNS Servers . . . . . . . . . . . : 217.32.171.21
                                       213.120.234.30
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{6F491F2A-35BD-4C9E-864E-F3DFE2F34F90}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{415F9988-592A-480B-A678-0FC5957042BE}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:b0:3f2c:3f57:fef2(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::b0:3f2c:3f57:fef2%16(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  indnsc81.ukcore.bt.net
Address:  217.32.171.21
 
Name:    google.com
Addresses:  2a00:1450:4009:804::1000
 173.194.34.128
 173.194.34.142
 173.194.34.129
 173.194.34.133
 173.194.34.132
 173.194.34.137
 173.194.34.130
 173.194.34.134
 173.194.34.131
 173.194.34.136
 173.194.34.135
 
 
Pinging google.com [173.194.34.134] with 32 bytes of data:
Reply from 173.194.34.134: bytes=32 time=39ms TTL=52
Reply from 173.194.34.134: bytes=32 time=39ms TTL=52
 
Ping statistics for 173.194.34.134:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 39ms, Average = 39ms
Server:  indnsc81.ukcore.bt.net
Address:  217.32.171.21
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=192ms TTL=44
Reply from 98.138.253.109: bytes=32 time=195ms TTL=44
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 192ms, Maximum = 195ms, Average = 193ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...08 ed b9 9a 5c 8b ......Broadcom 802.11n Network Adapter
 11...dc 0e a1 f2 5b d6 ......Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.13     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.13    276
     192.168.1.13  255.255.255.255         On-link      192.168.1.13    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.13    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.13    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.13    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0         25.0.0.1  Default 
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 16     58 2001::/32                On-link
 16    306 2001:0:9d38:953c:b0:3f2c:3f57:fef2/128
                                    On-link
 11    276 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::b0:3f2c:3f57:fef2/128
                                    On-link
 11    276 fe80::d986:10c2:b069:2455/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 2620:9b::/96             On-link
  0   9000 ::/0                     2620:9b::1900:1
===========================================================================
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/11/2013 08:45:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/09/2013 01:22:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerPDVD12.exe, version: 2.2.0.9808, time stamp: 0x4f31f85d
Faulting module name: CLMSServerPDVD12.exe, version: 2.2.0.9808, time stamp: 0x4f31f85d
Exception code: 0xc0000005
Fault offset: 0x0001daa8
Faulting process id: 0x6cc
Faulting application start time: 0xCLMSServerPDVD12.exe0
Faulting application path: CLMSServerPDVD12.exe1
Faulting module path: CLMSServerPDVD12.exe2
Report Id: CLMSServerPDVD12.exe3
 
Error: (09/06/2013 10:12:04 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/05/2013 07:43:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/03/2013 04:33:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: igdumd64.dll, version: 8.15.10.2656, time stamp: 0x4f3e8e4b
Exception code: 0xc000041d
Fault offset: 0x000000000030ed16
Faulting process id: 0x1d28
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (09/03/2013 04:33:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: igdumd64.dll, version: 8.15.10.2656, time stamp: 0x4f3e8e4b
Exception code: 0xc0000005
Fault offset: 0x000000000030ed16
Faulting process id: 0x1d28
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (08/30/2013 10:58:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: igdumd64.dll, version: 8.15.10.2656, time stamp: 0x4f3e8e4b
Exception code: 0xc000041d
Fault offset: 0x000000000030ed16
Faulting process id: 0x1928
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (08/30/2013 10:58:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: igdumd64.dll, version: 8.15.10.2656, time stamp: 0x4f3e8e4b
Exception code: 0xc0000005
Fault offset: 0x000000000030ed16
Faulting process id: 0x1928
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (08/30/2013 07:38:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/28/2013 00:10:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (09/11/2013 08:51:07 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (09/11/2013 08:43:41 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 08:42:08 on ?11/?09/?2013 was unexpected.
 
Error: (09/10/2013 06:26:12 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
Error: (09/10/2013 06:25:11 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
Error: (09/10/2013 06:24:10 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
Error: (09/10/2013 06:22:10 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
Error: (09/10/2013 06:21:09 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
Error: (09/10/2013 06:20:08 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
Error: (09/10/2013 06:19:07 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
Error: (09/10/2013 06:18:06 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.3.0.29462)
Accounts (Version: 19.0.11.260)
Adobe AIR (Version: 3.2.0.2070)
Adobe Community Help (Version: 3.4.980)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.168)
Adobe Photoshop CS5.1 (Version: 12.1)
Adobe Reader X (10.1.8) (Version: 10.1.8)
AlignmentUtility (Version: 16.00.0000)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.0.14.15)
BrowserProtect
CCC (Version: 16.00.0000)
Conexant HD Audio (Version: 8.54.32.50)
CyberLink PhotoNow (Version: 1.1.5203)
CyberLink PowerDirector (Version: 7.0.1915)
CyberLink PowerDVD 12 (Version: 12.0.1618.54)
D3DX10 (Version: 15.4.2368.0902)
Dolby Advanced Audio v2 (Version: 7.2.7000.11)
Dropbox (Version: 2.0.26)
DYMO Label v.8 (Version: 8.4.2.18)
Energy Management (Version: 7.0.4.1)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FastStone Image Viewer 4.8 (Version: 4.8)
FormsComponent (Version: 16.00.0000)
FOSS (Version: 16.00.0500)
GDR 1617 for SQL Server 2008 R2 (KB2494088) (64-bit) (Version: 10.50.1617.0)
Google Chrome (Version: 29.0.1547.66)
Google Update Helper (Version: 1.3.21.153)
GoToMeeting 5.4.0.1082 (Version: 5.4.0.1082)
ICCHelp (Version: 1.0.0.2)
inSSIDer 3 (Version: 3.0.5.80)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 8.0.3.1427)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 8.15.10.2656)
Intel® Rapid Storage Technology (Version: 11.0.0.1032)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.220)
Intel® Trusted Connect Service Client (Version: 1.23.605.1)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
join.me (Version: 1.7.0.138)
Junk Mail filter update (Version: 16.4.3505.0912)
Lenovo Bluetooth with Enhanced Data Rate Software (Version: 6.5.1.2300)
Lenovo EasyCamera (Version: 13.11.1206.1)
Lenovo EE Boot Optimizer (Version: 0.0.1.9)
Lenovo OneKey Recovery (Version: 7.0.0.3712)
Lenovo pointing device (Version: 10.4.2.8)
Lenovo Registration (Version: 1.0.4)
Lenovo Welcome (Version: 3.1.0011.00)
Lenovo YouCam (Version: 3.1.3728)
Lenovo_Wireless_Driver (Version: 1.02.01)
LockKey (Version: 1.38.1.2)
LogMeIn Ignition (Version: 1.2.264)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Report Viewer Redistributable 2008 (KB971119) (Version: 9.0.30731)
Microsoft Report Viewer Redistributable 2008 SP1
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Backward compatibility (Version: 8.05.2309)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (UPSWSDBSERVER) (Version: 9.4.5000.00)
Microsoft SQL Server 2008 Management Objects (Version: 10.0.1600.22)
Microsoft SQL Server 2008 R2 (64-bit)
Microsoft SQL Server 2008 R2 Native Client (Version: 10.50.1617.0)
Microsoft SQL Server 2008 R2 Policies (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.50.1617.0)
Microsoft SQL Server 2008 Setup Support Files  (Version: 10.1.2731.0)
Microsoft SQL Server Browser (Version: 10.50.1600.1)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (Version: 3.5.8080.0)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 10.50.1600.1)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.35191)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 16.0.2 (x86 en-GB) (Version: 16.0.2)
Mozilla Maintenance Service (Version: 16.0.2)
MSIChecker (Version: 9.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NA1Messenger (Version: 16.00.0000)
NRF (Version: 16.00.0000)
OrderWise 2013 (Version: 8.0)
PDF Creator
PDF Settings CS5 (Version: 10.0)
PDFMate Free PDF Merger 1.0.7
Photo Gallery (Version: 16.4.3505.0912)
PolicyManager (Version: 16.00.0000)
Power2Go (Version: 5.6.0.7303)
QuickShare (Version: 1.6.1.945)
Rapport (Version: 3.5.1302.59)
Realtek USB 2.0 Reader Driver (Version: 6.1.7601.39016)
Reconciler (Version: 16.00.0000)
ReportServer (Version: 16.00.0000)
Sage 50 Accounts 2013 (Version: 19.0.11.260)
Skype™ 6.6 (Version: 6.6.106)
Spotify (Version: 0.9.1.53.g876fa9df)
SQL Server 2008 R2 Common Files (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Services (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Shared (Version: 10.50.1600.1)
SQL Server 2008 R2 Management Studio (Version: 10.50.1600.1)
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)
SQL Server System CLR Types (Version: 10.0.1600.22)
SupportUtility (Version: 16.00.0000)
System (Version: 16.00.0000)
Total Video Converter 3.71 100812
Trusteer Endpoint Protection (Version: 3.5.1302.59)
UnifiedPrinting (Version: 16.00.0000)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for PDF Writer
UPS WorldShip (Version: 15.0)
UPSDB (Version: 16.00.0000)
UPSICC (Version: 16.00.0000)
UPSlinkHTTP (Version: 1.0.0.13)
UPSVC2008MM (Version: 1.00.0000)
UPSVCMM (Version: 12.00.0000)
UserGuide (Version: 1.0.0.6)
VeriFace (Version: 4.0.1.1230)
VideoPad Video Editor
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 2.0.5 (Version: 2.0.5)
WebHelp (Version: 1.00.0000)
Windows Driver Package - Lenovo (ACPIVPC) System  (12/15/2011 7.1.0.1) (Version: 12/15/2011 7.1.0.1)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
WorldShip (Version: 16.00.0000)
WSShared (Version: 16.00.0000)
 
========================= Devices: ================================
 
Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
 
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
 
Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: mountmgr
 
Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: WfpLwf
 
Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive
 
Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPCDD
 
Name: Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.20)
Description: Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.20)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros
Service: L1C
 
Name: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Description: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
 
Name: ntk_PowerDVD12
Description: ntk_PowerDVD12
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: ntk_PowerDVD12
 
Name: fbfmon
Description: fbfmon
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: fbfmon
 
Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
 
Name: wsvd
Description: wsvd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: wsvd
 
Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPENCDD
 
Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: Compbatt
 
Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: WudfPf
 
Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: mpsdrv
 
Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Null
 
Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: 
 
Name: Intel® Display Audio
Description: Intel® Display Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel® Corporation
Service: IntcDAud
 
Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPREFMP
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Power Control [2013/03/16 14:47:45]
Description: Power Control [2013/03/16 14:47:45]
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: {73526619-C24F-470B-9BED-53D455FBB5C6}
 
Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: pcw
 
Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
 
Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: AFD
 
Name: 2nd Generation Intel® Core™ Processor Family DRAM Controller - 0104
Description: 2nd Generation Intel® Core™ Processor Family DRAM Controller - 0104
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Description: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
 
Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: 
 
Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: rspndr
 
Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
 
Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: PEAUTH
 
Name: IDE Channel
Description: IDE Channel
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: atapi
 
Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
 
Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
 
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
 
Name: PLDS DVD-RW DS8A8SH
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
 
Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: secdrv
 
Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: fvevol
 
Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Psched
 
Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
 
Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service: 
 
Name: CyberLink WebCam Virtual Driver
Description: CyberLink WebCam Virtual Driver
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: CyberLink
Service: clwvd
 
Name: Lenovo pointing device
Description: Lenovo pointing device
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: ELAN
Service: i8042prt
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
 
Name: Intel® HD Graphics
Description: Intel® HD Graphics
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx
 
Name: Intel® USB 3.0 eXtensible Host Controller
Description: Intel® USB 3.0 eXtensible Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel® Corporation
Service: iusb3xhc
 
Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: HTTP
 
Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
 
Name: msahci
Description: msahci
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: msahci
 
Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn
 
Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: hwpolicy
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Intel® Pentium® CPU B970 @ 2.30GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
 
Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: KSecDD
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
 
Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp
 
Name: Intel® 7 Series Chipset Family SATA AHCI Controller
Description: Intel® 7 Series Chipset Family SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor
 
Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: msisadrv
 
Name: Intel® Management Engine Interface 
Description: Intel® Management Engine Interface 
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: MEIx64
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: KSecPkg
 
Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid
 
Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
 
Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Tcpip
 
Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Beep
 
Name: Lenovo EasyCamera
Description: Lenovo EasyCamera
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Vimicro
Service: vm331avs
 
Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: lltdio
 
Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
 
Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NativeWifiP
 
Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
 
Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: tcpipreg
 
Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Description: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: ST500LM012 HN-M500MBB
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
 
Name: Intel® HM76 Express Chipset LPC Controller - 1E59
Description: Intel® HM76 Express Chipset LPC Controller - 1E59
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv
 
Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
 
Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NDIS
 
Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: tdx
 
Name: BPntDrv
Description: BPntDrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: BPntDrv
 
Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: 
 
Name: Intel® Pentium® CPU B970 @ 2.30GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
 
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
 
Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe
 
Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Ndisuio
 
Name: RapportCerberus_56758
Description: RapportCerberus_56758
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RapportCerberus_56758
 
Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Description: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: ACPI Sleep Button
Description: ACPI Sleep Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: VgaSave
 
Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport
 
Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NDProxy
 
Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: 
 
Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor
 
Name: RapportEI64
Description: RapportEI64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RapportEI64
 
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: volmgrx
 
Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp
 
Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: CLFS
 
Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: 
 
Name: Lenovo ACPI-Compliant Virtual Power Controller
Description: Lenovo ACPI-Compliant Virtual Power Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Lenovo
Service: ACPIVPC
 
Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: CNG
 
Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: volsnap
 
Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
 
Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
 
Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NetBT
 
Name: Intel® 82802 Firmware Hub Device
Description: Intel® 82802 Firmware Hub Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
 
Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
 
Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
 
Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
 
Name: Virtual WiFi Filter Driver
Description: Virtual WiFi Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: vwififlt
 
Name: RapportKE64
Description: RapportKE64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RapportKE64
 
Name: Microsoft Network Inspection System
Description: Microsoft Network Inspection System
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NisDrv
 
Name: Intel® USB 3.0 Root Hub
Description: Intel® USB 3.0 Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel® Corporation
Service: iusb3hub
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
 
Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: discache
 
Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor
 
Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
 
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
 
Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Wanarpv6
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: RapportPG64
Description: RapportPG64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RapportPG64
 
Name: Broadcom 802.11n Network Adapter
Description: Broadcom 802.11n Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: BCM43XX
 
Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
 
Name: Intel® 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Description: Intel® 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: RAS Async Adapter
Description: RAS Async Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: AsyncMac
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
 
Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: DXGKrnl
 
Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: nsiproxy
 
Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot
 
Name: modem
Description: modem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: modem
 
Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Wdf01000
 
Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Conexant SmartAudio HD
Description: Conexant SmartAudio HD
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Conexant
Service: CnxtHdAudService
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 76%
Total physical RAM: 3996.36 MB
Available physical RAM: 952.48 MB
Total Pagefile: 7990.9 MB
Available Pagefile: 3336.85 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.89 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7_OS) (Fixed) (Total:420.56 GB) (Free:354.86 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:25.47 GB) (Free:22.41 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LENOVO17-LAPTOP
 
Administrator            Guest                    Lenovo17                 
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
11-09-2013 07:47:02 Installed Rapport
 
**** End of log ****
 

 



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#2 smax013

smax013

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Posted 13 September 2013 - 01:39 PM

Have you talked to your ISP? I agree that you appear to have some issue with your local network, but there are seems to potentially be an issue with your ISP connect since it drops some when this happens.

Also, have you tried temporarily disconnection one or more computers/devices while this happens to see if anything changes? It is possible that it is one of the computers causing a problem. If so, disconnection computers in an methodical manner might narrow it down. Of course, this might be problematic during business hours.




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