Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dell inspiron all in one


  • Please log in to reply
12 replies to this topic

#1 mwcb2002

mwcb2002

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:57 PM

Posted 11 September 2013 - 12:45 AM

I worked on my Dell inspiron all in one until 2 am last night and this morning, the computer will not start at all, the screen is dark blue and that's all, Can someone help me to fix this problem. Thank you



BC AdBot (Login to Remove)

 


#2 TsVk!

TsVk!

    penguin farmer


  • Members
  • 6,230 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Antipodes
  • Local time:10:57 AM

Posted 11 September 2013 - 12:53 AM

what happens when you start it up? any beeps? bios screen? anything?.... or just blue silence?

 

edit: does the hard drive spin up? does the light go on on the optical drive?


Edited by TsVk!, 11 September 2013 - 12:54 AM.


#3 mwcb2002

mwcb2002
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:57 PM

Posted 11 September 2013 - 12:59 AM

nothing no sound nothing



sound like the hard drive spin, the light flashes on the optical drive, 3 green lights,

blue light on the cord powersupply


Edited by mwcb2002, 11 September 2013 - 01:02 AM.


#4 TsVk!

TsVk!

    penguin farmer


  • Members
  • 6,230 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Antipodes
  • Local time:10:57 AM

Posted 11 September 2013 - 01:04 AM

That's a BIOS or power supply issue... Is it still under warranty?

 

EDIT: Just saw your edit, sounds like BIOS. Reset technique here you will need to remove the CMOS battery first though, allow 20 mins or so for it completely to power down, replace it and then do this. It could be indicative of a motherboard/processor issue also and even if it works again I would be considering sending it to base if it's still under warranty.


Edited by TsVk!, 11 September 2013 - 01:11 AM.


#5 mwcb2002

mwcb2002
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:57 PM

Posted 11 September 2013 - 01:05 AM

no no warranty,, can you explain what is bios..  Ok I search and understand it's on the motherboard, is there a way to test which one need to be replaced


Edited by mwcb2002, 11 September 2013 - 01:07 AM.


#6 TsVk!

TsVk!

    penguin farmer


  • Members
  • 6,230 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Antipodes
  • Local time:10:57 AM

Posted 11 September 2013 - 01:23 AM

Bios is the little program inside the machine on a chip (on the motherboard) that gives the boot commands. It tells which drives/services to go in which order to make the whole machine run. It is the motherboard command unit.

 

Replacing the BIOS is a VERY tricky job, and I wouldn't recommend it if you don't know soldering well. Even paying for someone else to do it isn't worth it.

 

Try resetting it first... you may be pleasantly surprised.



#7 mwcb2002

mwcb2002
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:57 PM

Posted 11 September 2013 - 01:26 AM

ok I'll try the resetting hope it works. Thanks for your advise



#8 hamluis

hamluis

    Moderator


  • Moderator
  • 55,406 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:57 PM

Posted 11 September 2013 - 06:44 AM

Have you tried looking at the Dell support webpage for your system?

 

Louis



#9 mwcb2002

mwcb2002
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:57 PM

Posted 11 September 2013 - 01:21 PM

Still don't work. change the battery too, I looked up on dell support page, not much information there. Thanks

I'm still going to try to fix it so if you can advise in anyway I'll appreciate.



#10 BKSeoul

BKSeoul

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Houston, TX
  • Local time:07:57 PM

Posted 11 September 2013 - 02:01 PM

Does it have an external monitor connection for a second monitor?  You may try connecting a second monitor and see if you are just having a graphics issue.



#11 mwcb2002

mwcb2002
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:57 PM

Posted 11 September 2013 - 03:43 PM

Thanks for that advise I'll try it.

 

Does it have an external monitor connection for a second monitor?  You may try connecting a second monitor and see if you are just having a graphics issue.



#12 mwcb2002

mwcb2002
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:57 PM

Posted 11 September 2013 - 04:01 PM

tried but nope , yet if it was the graphics I would still have sound, but no sound nothing. Thanks



#13 TsVk!

TsVk!

    penguin farmer


  • Members
  • 6,230 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Antipodes
  • Local time:10:57 AM

Posted 11 September 2013 - 05:53 PM

You could try removing everything from the motherboard but the power and display. 

 

If you turn it on and still get nothing you know you have a blown mobo.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users