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Freezing during Windows Update..need help!


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#1 iReallyNeedHelp724

iReallyNeedHelp724

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Posted 11 September 2013 - 12:19 AM

Hello,

 

I am using a laptop, it is an ASUS Notebook K52F/K62F Series.
I have Windows 7 Home Premium.

 

Well when I try doing Windows Update, it will say successful but when it restarts it either freezes when it says configuring windows update or a blue screen will pop up.

 

I am not sure what's wrong.  It might be a virus.  It's been like this for months.  I am tired of having to go through this every time I try to update, so I decided to register here.  Hopefully someone can help me!
 

Moved from the malware Logs forum due to no logs to a more appropriate forum

Roger


Edited by rotor123, 11 September 2013 - 12:36 PM.


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#2 Comptech72

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Posted 11 September 2013 - 12:53 PM

have you tried  doing  a defrag.. or running sfc/scannow from a command prompt?.. or try running a windows repair with the OS disk?






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