I have been working on an elderly neighbors Toshiba laptop.
the current specs are:
Laptop Info: Toshiba C655 3MB RAM Vista OS.
Windows Vista Home Premium
Service Pack 2
AMD E-240 Proc. 1.5 Ghz
3 Gig RAM
32 bit OS
This was purchased about two years ago as a Win7 computer, and it has the Win 7 Home premium sticker with serial # on the bottom.
My friend's brother for some reason installed Vista on this after he bought it.
I just spent several days ( with the help of boopme at bleeping computer ) cleaning the conduit redirect virus and several owner installed malware programs off this computer.
In that thread i was told that the Win Vista is corrupted and I would like to proceed by returning this laptop to Win 7.
( the Task manager tabs that were described as not working in the above post have magically reappeared!)
I have a copy of WIN 7 on a flash drive and I have burned an ISO DVD of it.
Also --the owner does not seem to know where any Toshiba restore disk might be found.
I am not sure how to proceed from here.
Do I click an executable on the DVD?
Do I start and hit F8 or another F# to boot from the DVD?
Do I have to do a Format first?
Ideally I would like to preserve content files, but they are all backed up on an external at this point.
I expect that any installed programs will be lost, Is that right?
Thanks in advance for any help anyone may be able to provide.
I hope I have posted in the right place here in VISTA --maybe this post belongs in the WIN7 forum --I'm not sure.
Edited by hamluis, 11 September 2013 - 06:17 AM.
Moved from Vista to Win 7 - Hamluis.