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Looking for advise on Using Win7 ISO DVD to upgrade ( restore) Vista laptop

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#1 zapfast


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Posted 10 September 2013 - 05:56 PM

Hello bleepers,


I have been working on an elderly neighbors Toshiba laptop.

the current specs are:

Laptop Info: Toshiba C655 3MB RAM Vista OS.
Windows Vista Home Premium
Service Pack 2
AMD E-240 Proc. 1.5 Ghz
3 Gig RAM
32 bit OS


This was purchased about two years ago as a Win7 computer, and it has the Win 7 Home premium sticker with serial # on the bottom.

My friend's brother for some reason installed Vista on this after he bought it.


I just spent several days ( with the help of boopme at bleeping computer ) cleaning the conduit redirect virus and several owner installed malware programs off this computer.




In that thread i was  told that the Win Vista  is corrupted and I would like to proceed by  returning  this laptop to Win 7.


( the Task manager tabs that were described as not working in the above post have magically reappeared!)


I have a copy of WIN 7 on a flash drive and I have burned an ISO DVD of it.

Also --the owner does not seem to know where any Toshiba restore disk might be found.


I am not sure how to proceed from here.


Do I click an executable on the DVD?

Do I start and hit F8 or another F# to boot from the DVD?

Do I have to do a Format first?


Ideally I would like to preserve content files, but they are all backed up on an external at this point.

I expect that any installed programs will be lost, Is that right?



Thanks in advance for any help anyone may be able to provide.


I hope I have posted in the right place here in VISTA --maybe this post belongs in the WIN7 forum --I'm not sure.

Edited by hamluis, 11 September 2013 - 06:17 AM.
Moved from Vista to Win 7 - Hamluis.

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#2 hamluis



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Posted 11 September 2013 - 06:16 AM

I would contact Toshiba, requesting recovery disks for that particular model..



#3 dc3


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Posted 11 September 2013 - 11:03 AM

The link below will take you to the Toshiba website where you can order the recovery disc and driver disc.


Repair & Parts Support | Toshiba

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#4 wing987


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Posted 11 September 2013 - 01:06 PM

if this system still has the recovery partition you could try tapping f8 and select all the "restory to factory settings" options.  More detailed instruction at the link.




This would erase everything but what the device originally came with, but it may save time and effort in getting the disks.

Edited by wing987, 11 September 2013 - 01:08 PM.

-- Windows 7 Ultimate on custom built system, Windows 10 on under powered laptop. Sophos UTM 9, Ubuntu Server and Windows Server 2008 R2. HyperV Virtualization --


"The hottest places in hell are reserved for those who in a period of moral crisis maintain their neutrality," John F. Kennedy

#5 zapfast

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Posted 11 September 2013 - 07:36 PM

Thanks for the replies --- I was able to proceed with the wndows ISO that I have.


please mark this topic as closed.


I would have followed Wing987's suggestion if I had not proceeded this morning before seeing it.


Thanks again,



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