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0Access found removed - we think.. wud like 2 be sure


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7 replies to this topic

#1 DrDotH

DrDotH

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Posted 10 September 2013 - 04:23 PM

I am referred to BC by my IT friend who I call whenever I have computer trouble.

I have a Dell DXP061 Dimension 9200, WinXPPro SP3 32bit, 70GB NTFS HD  – 26.6 GB used/ 46 GB free, CA Internet Security Suite\CA Anti-Virus Plus

My issues began when Microsoft Outlook 2007 gave me errors processing email, followed by a Low Disk Space warning, and finally a warning from my ISP that my computer was sending volumes of email to the point that I was to fix it , disconnect it, or lose my internet service. My friend advised me to shut everything down immediately and leave it until he could have a look.  I did that.

He had only a short time to look into this before being called away and felt he cleaned up the worst of the issues, but suggested I ask you to have a better look to be sure. He found zeroaccess RK in MBR and in Google Updater. Removal appears to be successful, but he has doubts it is totally gone.

He established this account for me and set notifications as requested. I am no PC wizard but I can follow directions, at your convenience.  Thank You
 

 



BC AdBot (Login to Remove)

 


#2 Broni

Broni

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  • Location:Daly City, CA
  • Local time:08:53 PM

Posted 10 September 2013 - 06:33 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 DrDotH

DrDotH
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Posted 10 September 2013 - 08:50 PM

I had no issues with any of the downloads.. here are the logs. Thanks, D

 Results of screen317's Security Check version 0.99.73  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
CA Anti-Virus Plus   
 Antivirus out of date!  
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Spybot - Search & Destroy
 CCleaner     
 Java 7 Update 25  
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Flash Player     11.8.800.94  
 Adobe Reader XI  
 Mozilla Firefox 12.0 Firefox out of Date!  
````````Process Check: objlist.exe by Laurent````````  
 CA CA Internet Security Suite CA Anti-Virus Plus caamsvc.exe
 CA CA Internet Security Suite CA Anti-Virus Plus isafe.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 17% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 05-09-2013
Ran by Administrator (administrator) on 10-09-2013 at 20:00:15
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============
Checking ServiceDll of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.



File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x080000000400000001000000020000000300000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Administrator (administrator) on 10-09-2013 at 20:03:38
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com

There are 15471 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® 82566DC Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=static addr=192.168.1.99 mask=255.255.255.0
set address name="Local Area Connection" gateway=192.168.1.1 gwmetric=0
set dns name="Local Area Connection" source=static addr=74.128.17.114 register=PRIMARY
add dns name="Local Area Connection" addr=74.128.19.102 index=2
set wins name="Local Area Connection" source=static addr=none


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : D9SFCBD1

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Intel® 82566DC Gigabit Network Connection

        Physical Address. . . . . . . . . : 00-19-D1-6A-81-A4

        Dhcp Enabled. . . . . . . . . . . : No

        IP Address. . . . . . . . . . . . : 192.168.1.99

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 74.128.17.114

                                            74.128.19.102

Server:  cache1.insightbb.com
Address:  74.128.17.114

Name:    google.com
Addresses:  74.128.44.113, 74.128.44.114, 74.128.44.118, 74.128.44.119
      74.128.44.123, 74.128.44.84, 74.128.44.88, 74.128.44.89, 74.128.44.93
      74.128.44.94, 74.128.44.98, 74.128.44.99, 74.128.44.103, 74.128.44.104
      74.128.44.108, 74.128.44.109



Pinging google.com [74.128.44.109] with 32 bytes of data:



Reply from 74.128.44.109: bytes=32 time=11ms TTL=58

Reply from 74.128.44.109: bytes=32 time=24ms TTL=58



Ping statistics for 74.128.44.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 11ms, Maximum = 24ms, Average = 17ms

Server:  cache1.insightbb.com
Address:  74.128.17.114

Name:    yahoo.com
Addresses:  206.190.36.45, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:



Reply from 206.190.36.45: bytes=32 time=122ms TTL=47

Reply from 206.190.36.45: bytes=32 time=116ms TTL=47



Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 116ms, Maximum = 122ms, Average = 119ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 19 d1 6a 81 a4 ...... Intel® 82566DC Gigabit Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.99      10
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      192.168.1.0    255.255.255.0     192.168.1.99    192.168.1.99      10
     192.168.1.99  255.255.255.255        127.0.0.1       127.0.0.1      10
    192.168.1.255  255.255.255.255     192.168.1.99    192.168.1.99      10
        224.0.0.0        240.0.0.0     192.168.1.99    192.168.1.99      10
  255.255.255.255  255.255.255.255     192.168.1.99    192.168.1.99      1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\winsflt.dll [1872624] ()
Catalog9 02 C:\WINDOWS\system32\winsflt.dll [1872624] ()
Catalog9 03 C:\WINDOWS\system32\winsflt.dll [1872624] ()
Catalog9 04 C:\WINDOWS\system32\winsflt.dll [1872624] ()
Catalog9 05 C:\WINDOWS\system32\winsflt.dll [1872624] ()
Catalog9 06 C:\WINDOWS\system32\VetRedir.dll [95568] (Computer Associates International, Inc.)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\winsflt.dll [1872624] ()
Catalog9 21 C:\WINDOWS\system32\VetRedir.dll [95568] (Computer Associates International, Inc.)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/10/2013 04:41:41 PM) (Source: Application Error) (User: )
Description: Faulting application ccevtmgr.exe, version 7.0.0.107, faulting module log4cplusu.dll, version 0.0.0.0, fault address 0x00045119.
Processing media-specific event for [ccevtmgr.exe!ws!]

Error: (09/10/2013 04:39:42 PM) (Source: UmxAgent) (User: )
Description: Sync event client C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe registration timeout

Error: (09/10/2013 04:39:42 PM) (Source: UmxAgent) (User: )
Description: Ask User application closed itself. Product: 2, Sess: 1

Error: (09/10/2013 04:39:39 PM) (Source: UmxAgent) (User: )
Description: Sync event client C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe registration timeout

Error: (09/10/2013 04:39:39 PM) (Source: UmxAgent) (User: )
Description: Ask User application closed itself. Product: 2, Sess: 1

Error: (09/10/2013 04:39:29 PM) (Source: UmxAgent) (User: )
Description: Sync event client C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe registration timeout

Error: (09/10/2013 04:39:29 PM) (Source: UmxAgent) (User: )
Description: Ask User application closed itself. Product: 2, Sess: 1

Error: (09/09/2013 11:50:15 AM) (Source: Application Error) (User: )
Description: Fault bucket -993039781.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (09/09/2013 11:50:04 AM) (Source: Application Error) (User: )
Description: Faulting application teatimer.exe, version 1.6.6.32, faulting module kernel32.dll, version 5.1.2600.6293, fault address 0x00012fd3.
Processing media-specific event for [teatimer.exe!ws!]

Error: (09/09/2013 11:49:33 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


System errors:
=============
Error: (09/07/2013 11:20:08 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:19:27 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:18:47 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:18:06 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:17:25 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:16:45 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:16:05 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:15:25 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:14:45 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.

Error: (09/07/2013 11:14:05 AM) (Source: DCOM) (User: D9SFCBD1)
Description: DCOM was unable to communicate with the computer NOBSKYXP2 using any of the configured
protocols.


Microsoft Office Sessions:
=========================
Error: (09/04/2013 08:17:42 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 425237 seconds with 2700 seconds of active time.  This session ended with a crash.

Error: (07/28/2013 11:06:01 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 198532 seconds with 41460 seconds of active time.  This session ended with a crash.

Error: (07/25/2013 00:38:27 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 146348 seconds with 7500 seconds of active time.  This session ended with a crash.

Error: (07/15/2013 07:00:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 1162170 seconds with 5100 seconds of active time.  This session ended with a crash.

Error: (06/09/2013 09:18:04 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 565148 seconds with 31260 seconds of active time.  This session ended with a crash.

Error: (04/05/2013 03:48:27 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 239119 seconds with 7200 seconds of active time.  This session ended with a crash.

Error: (03/11/2013 07:43:37 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 1447047 seconds with 91680 seconds of active time.  This session ended with a crash.

Error: (12/26/2012 00:14:49 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 333724 seconds with 11820 seconds of active time.  This session ended with a crash.

Error: (11/09/2012 11:40:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 407279 seconds with 43680 seconds of active time.  This session ended with a crash.

Error: (11/05/2012 06:19:23 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 64307 seconds with 22800 seconds of active time.  This session ended with a crash.


=========================== Installed Programs ============================

2007 Microsoft Office Suite Service Pack 1 (SP1)
946plc32 (Version: 1.0.0)
ABBYY FineReader 6.0 Sprint (Version: 6.00.1735.41615)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
AMRT (Version: 1.6.418)
AOLIcon (Version: 1.00.0000)
APH placeholder
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
Business Complete Care Services Agreement (Version: 1.10.0000)
CA Anti-Virus Plus (Version: 3.0.0.98)
CA Internet Security Suite (Version: 7.0.0.107)
CA Personal Firewall (Version: 12.0.0.392)
CCleaner (Version: 4.05)
Cisco WebEx Meetings
Conexant D850 56K V.9x DFVc Modem
Dell AIO Printer 946
Dell CinePlayer (Version: 3.0)
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Support Center (Version: 2.0.07311)
Dell System Restore (Version: 2.00.0000)
DellSupport (Version: 6.0.3075)
Digital Line Detect (Version: 1.10)
GDR 4053 for SQL Server Database Services 2005 ENU (KB970892) (Version: 9.3.4053)
hp LaserJet 1010 Series (Version: 3.00.0000)
Intel® Matrix Storage Manager
Intel® PRO Network Connections (Version: )
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Learn2 Player (Uninstall Only)
Logitech Audio Echo Cancellation Component (Version: 10.51.2027)
Logitech QuickCam (Version: 10.51.2029)
Logitech Video Enumerator (Version: 10.51.2027)
Logitech® Camera Driver
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6215.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6215.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6215.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6213.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6213.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6213.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6215.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6215.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6215.1000)
Microsoft Office Small Business 2007 (Version: 12.0.6215.1000)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6215.1000)
Microsoft Plus! Digital Media Edition Installer (Version: 1.1.0.3514)
Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.6215.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Modem Helper (Version: 2.40)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
MVision (Version: 10.51.2027)
NVIDIA Drivers
Print to Fax (Version: 1.00)
QualxServ Service Agreement (Version: 1.11.0000)
QuickTime (Version: 7.74.80.86)
RealPlayer Basic
Revo Uninstaller 1.95 (Version: 1.95)
Roxio DLA (Version: 5.2.0)
Roxio MyDVD LE (Version: 6.1.6)
Roxio RecordNow Audio (Version: 2.0.4)
Roxio RecordNow Copy (Version: 2.0.4)
Roxio RecordNow Data (Version: 2.0.4)
Sonic Activation Module (Version: 1.0)
Sonic Update Manager (Version: 3.0.0)
Spybot - Search & Destroy (Version: 1.6.2)
TeamViewer 8 (Version: 8.0.20768)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Outlook 2007 Junk Email Filter (KB974810)
Update for Windows Internet Explorer 8 (KB975364) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
WebEx Meeting Manager for Internet Explorer (Version: 8.0.4917)
WebEx Support Manager for Internet Explorer (Version: 6.5.47)
WebFldrs XP (Version: 9.50.7523)
Windows Desktop Search 3.01 (Version: 03.01.000.0000)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 (Version: 9.00.3636)
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 2045.85 MB
Available physical RAM: 1338.43 MB
Total Pagefile: 3937.77 MB
Available Pagefile: 3144.8 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.25 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:70.76 GB) (Free:46.08 GB) NTFS
4 Drive e: (KINGSTON) (Removable) (Total:7.45 GB) (Free:5.56 GB) FAT32

========================= Users: ========================================

User accounts for \\D9SFCBD1

Administrator            Dr. Dot                  Guest                    
HelpAssistant            SUPPORT_388945a0         


**** End of log ****

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.10.12

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: D9SFCBD1 [administrator]

9/10/2013 8:38:42 PM
mbam-log-2013-09-10 (20-38-42).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 250600
Time elapsed: 8 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org

Database version: v2013.09.10.12

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: D9SFCBD1 [administrator]

9/10/2013 8:59:46 PM
mbar-log-2013-09-10 (20-59-46).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 249333
Time elapsed: 21 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.861000 GHz
Memory total: 2145226752, free: 1313808384

Downloaded database version: v2013.09.10.12
Downloaded database version: v2013.08.06.01
Initializing...
======================
------------ Kernel report ------------
     09/10/2013 20:59:36
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
MountMgr.sys
ftdisk.sys
dmload.sys
dmio.sys
PartMgr.sys
VolSnap.sys
iaStor.sys
cercsr6.sys
\WINDOWS\System32\Drivers\SCSIPORT.SYS
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
KmxAMRT.sys
DRVMCDB.SYS
PxHelp20.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
Mup.sys
kmxstart.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\nv4_mini.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\e1e5132.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\HSFHWBS2.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\HSF_DP.sys
\SystemRoot\system32\DRIVERS\HSF_CNXT.sys
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\System32\Drivers\DLACDBHM.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\System32\DRIVERS\kmxagent.sys
\SystemRoot\System32\DRIVERS\kmxcfg.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\drivers\MODEMCSA.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\sthda.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\i2omgmt.SYS
\SystemRoot\System32\DRIVERS\KmxFile.sys
\SystemRoot\System32\DRIVERS\kmxfw.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\Drivers\DLARTL_N.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\nv4_disp.dll
\SystemRoot\System32\Drivers\DRVNDDM.SYS
\SystemRoot\System32\DLA\DLADResN.SYS
\SystemRoot\System32\DLA\DLAIFS_M.SYS
\SystemRoot\System32\DLA\DLAOPIOM.SYS
\SystemRoot\System32\DLA\DLAPoolM.SYS
\SystemRoot\System32\DRIVERS\KmxSbx.sys
\SystemRoot\System32\DLA\DLABOIOM.SYS
\SystemRoot\System32\DLA\DLAUDFAM.SYS
\SystemRoot\System32\DLA\DLAUDF_M.SYS
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\System32\Drivers\Fastfat.SYS
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\System32\Drivers\ASCTRM.SYS
\SystemRoot\system32\DRIVERS\dsunidrv.sys
\SystemRoot\System32\DRIVERS\KmxCF.sys
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\System32\Drivers\TDTCP.SYS
\SystemRoot\System32\Drivers\RDPWD.SYS
\SystemRoot\system32\DRIVERS\LVPr2Mon.sys
\SystemRoot\System32\Drivers\HTTP.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR4
Upper Device Object: 0xffffffff88e951b0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xffffffff898a0608
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8a78eab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xffffffff8a291030
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8a78eab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8a78e890, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8a78eab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8a291030, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 41AB2316

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 96327

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 96390  Numsec = 148392405
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Other (0xdb)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 148488795  Numsec = 7743330

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 80000000000 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-156230000-156250000)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffffff88e951b0, DeviceName: \Device\Harddisk1\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8900f9a0, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff88e951b0, DeviceName: \Device\Harddisk1\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff898a0608, DeviceName: \Device\00000071\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR4\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C3072E18

Partition information:

    Partition 0 type is Other (0xc)
    Partition is ACTIVE.
    Partition starts at LBA: 8064  Numsec = 15630464
    Partition file system is FAT32
    Partition is not bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 8006926336 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_1_96390_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_1_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\Bootstrap_1_0_8064_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_1_r.mbam...
Removal finished

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/10/2013 09:45:36 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * RemoteAccess [Missing Parameters Key]

Searching for Missing Digital Signatures:

 * C:\WINDOWS\System32\drivers\mqac.sys : 91,776 : 06/22/2009 07:48 AM : eee50bf24caeedb515a8f3b22756d3bb [NoSig]
 +-> C:\WINDOWS\$hf_mig$\KB937894\SP2QFE\mqac.sys : 72,960 : 07/06/2007 05:52 AM : d92fce6729ee150a15a7cdbc433f390e [Pos Repl]
 +-> C:\WINDOWS\$hf_mig$\KB971032\SP2QFE\mqac.sys : 91,776 : 06/22/2009 07:30 AM : 9229e191fe206628be17d1e67a5faed9 [Pos Repl]
 +-> C:\WINDOWS\$NtUninstallKB971032$\mqac.sys : 72,960 : 08/04/2004 06:00 AM : db07b0088cdfd20c2a22e675120ede34 [Pos Repl]
 +-> C:\WINDOWS\ServicePackFiles\i386\mqac.sys : 92,544 : 04/13/2008 02:39 PM : 70c14f5cca5cf73f8a645c73a01d8726 [Pos Repl]
 +-> C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\mqac.sys : 92,544 : 04/13/2008 02:39 PM : 70c14f5cca5cf73f8a645c73a01d8726 [Pos Repl]
 +-> C:\WINDOWS\system32\dllcache\mqac.sys : 91,776 : 06/22/2009 07:48 AM : eee50bf24caeedb515a8f3b22756d3bb [Pos Repl]

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.

 * HOSTS file entries found:

  127.0.0.1       localhost
  ::1             localhost
  127.0.0.1    www.007guard.com
  127.0.0.1    007guard.com
  127.0.0.1    008i.com
  127.0.0.1    www.008k.com
  127.0.0.1    008k.com
  127.0.0.1    www.00hq.com
  127.0.0.1    00hq.com
  127.0.0.1    010402.com
  127.0.0.1    www.032439.com
  127.0.0.1    032439.com
  127.0.0.1    www.0scan.com
  127.0.0.1    0scan.com
  127.0.0.1    1000gratisproben.com
  127.0.0.1    www.1000gratisproben.com
  127.0.0.1    1001namen.com
  127.0.0.1    www.1001namen.com
  127.0.0.1    100888290cs.com
  127.0.0.1    www.100888290cs.com

  20 out of 15492 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 09/10/2013 09:46:49 PM
Execution time: 0 hours(s), 1 minute(s), and 13 seconds(s)
 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:53 PM

Posted 10 September 2013 - 09:41 PM

All looks clean so far.

 

Security Check says that your CA AV program is out of date.

Why would that be?

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#5 DrDotH

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Posted 11 September 2013 - 06:16 AM

My friend suggested leaving my main computer off network and to work from my laptop since my ISP threatened to cut-off service.
My virus defs are 3 days old and while I was running the first set of your intructions, I am getting a renewal notice on CA so I suppose that is why.

TFC ran without error

# AdwCleaner v3.003 - Report created 10/09/2013 at 23:08:12
# Updated 07/09/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Administrator - D9SFCBD1
# Running from : C:\Documents and Settings\Administrator\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\Administrator\IECompatCache

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v12.0 (en-US)

[ File : C:\Documents and Settings\Dr. Dot\Application Data\Mozilla\Firefox\Profiles\gmqcda34.default\prefs.js ]


[ File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rg8p8iys.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [1123 octets] - [10/09/2013 23:06:37]
AdwCleaner[S0].txt - [1051 octets] - [10/09/2013 23:08:12]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1111 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.9 (09.07.2013:1)
OS: Microsoft Windows XP x86
Ran by Administrator on Tue 09/10/2013 at 23:16:43.48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}



~~~ Files



~~~ Folders

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 09/10/2013 at 23:26:19.48
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Eset

C:\WINDOWS\system32\drivers\kdrc.dll    Win32/TrojanProxy.Agent.NFB trojan
C:\WINDOWS\system32\drivers\etc\hosts.20091205-074155.backup    Win32/Qhost trojan
 



#6 Broni

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Posted 11 September 2013 - 10:33 AM

Nothing malicious there so you can get back online, update CA and run full scan.

 

p22002970.gif Update Firefox to the latest 23.0.1 version.

 

p22002970.gif FSS indicates one registry key missing.

 

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/

Windows 8: http://www.vikitech.com/11302/system-restore-windows-8

Download RemoteAccess.reg file from here: http://download.bleepingcomputer.com/win-services/xp/RemoteAccess.reg

Double click on RemoteAccess.reg file and confirm the prompt.
Restart computer.
Post new FSS log.
 


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#7 DrDotH

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Posted 11 September 2013 - 09:51 PM

CA replaced with Avast for now.. I am not sure if I will continue with CA

Full scan found 3 items -  cannot see a method of log export in Avast

Win32:trojan-gen found in _restore file RP1097 - Moved to Chest
Win32:trojan-gen found in C:\Windows\system32\drivers\trz2E.tmp - removed on reboot
Win32:Rloader-B found in C:\Windows\system32\c_7265201.nls - Moved to Chest

Updated FireFox to 23.0.1

RemoteAccess.reg completed success

Farbar Service Scanner Version: 05-09-2013
Ran by Administrator (administrator) on 11-09-2013 at 22:24:49
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(9) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****



#8 Broni

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Posted 11 September 2013 - 10:45 PM

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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