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Hi-def video stream

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#1 Christechie


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Posted 10 September 2013 - 11:51 AM

Our Court streams the video of the court sessions to remote users, via a webcast through our Intranet.  We just upgraded the camera system for a hi-def stream.  A plugin called FireBreathed VLC needed to be installed to IE8, for this new stream.  Our end users have multiple models of Dell OptiPlex pc's.  Some users have Win XP Pro and others Win 7.


2 of the Dell OptiPlex models are having issues with the hi-def stream (760 & 780) and all of these PC's have Win XP Pro.  The audio portion becomes choppy and the video portion freezes after a few minutes.  We have other Dell pc's with Win XP pro and the hi-def video stream works just fine - so we don't believe this is purely a Win XP vs Win7 issue.  But all of the users who have Win7 do not have a problem.  They also have IE9, so this could play into the issue.


Here's where it gets a little wierd.  If you insert a USB thumb drive into these pc's prior to accessing the hi-def stream, the audio & video of the webcast works fine.  You can even logically remove the thumb drive, but physically leave it plugged in and the stream continues to work fine.


OK, so purchasing some thumb drives would solve our issue, but we have 160 of these problematic pc's.  Any thoughts as to why a USB thumb drive would solve the hi-def streaming issue?  We are obviously baffled.  Thanks!

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#2 smax013


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Posted 16 September 2013 - 08:08 PM

I cannot think of something obvious.

What are the specs of the various computers? Do you have computers with the same specs with some that work and some that don't?

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