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Infected with Interpol Trojan and HitmanPro will not launch


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#1 Thom859

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Posted 09 September 2013 - 03:59 PM

My Home PC was infected with a ransomware type virus touting legal violations and requiring payment to unlock the PC.  I bought a 32GB USB flashdrive and followed the guidelines to create a USB  bootable drive.  I rebooted the infected PC with USB.Kickstart plugged in.  I was able to use the bypass to boot from the USB.Kickstart and press 1 to instruct the OS to boot and bypass the system system start instructions.  

 

I think what is supposed to happen next is that the PC boots, the virus grabs control long enough to paint the screen, then HitmanPro is launched in the foreground taking control of the screen.  This does not happen.

 

Help.

 

Thanks, Thom



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#2 Thom859

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Posted 09 September 2013 - 04:06 PM

The White page of death also makes itself known as Mandiant Cyber Security.  I am running Windows 7 64-bit.



#3 Thom859

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Posted 09 September 2013 - 06:47 PM

Based on some advice I read by bloopie to obtain some system data I followed the following steps:

 

Plug the flashdrive into the infected PC. Now I'd like you to boot the infected machine into "Safemode with Command Prompt".

§  Once the Command Prompt window is open, type in notepad and press ENTER

§  The notepad window opens. Now click File > Open, then click on "My Computer" and note down the drive letter of the flashdrive

§  Now back in the Command Prompt, type in x:\frst (where x is the letter of your flashdrive)

§  FRST should then open. Click the "Scan" button just once and wait for the tool to scan

§  When finished it will produce a log (Fixlog.txt) on the flashdrive

§  Please copy and paste that log in a reply here

Bloopie

 

I could get any drive to work so I ran:

 

wmic logicaldisk get name

 

I got:

 

Name

C:

D:

E:

G:

H:

 

C: is Primary drive.  D: is RECOVERY Drive.  E: is CD ROM.  G: and H: I believe are the two USB ports in front of my PC.  

 

I tried the following with the designated response:

 

chdir /d g:

The device is not ready

 

chdir /d g:

The device is not ready

 

g:\frst

The device is not ready

 

h:\frst

The device is not ready

 

dir g:

The device is not ready

 

dir h:

The device is not ready

 

Is this trojan too smart for my good?  Is it disabling my USB drives too?  I did reboot using the kickstart USB flash drive.  I just can't find it?

 

HELP.


Edited by Thom859, 09 September 2013 - 06:51 PM.


#4 HelpBot

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Posted 14 September 2013 - 04:00 PM

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#5 TB-Psychotic

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Posted 16 September 2013 - 03:55 AM

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 

 

 

  • This method may remove the malware:

  • Download Kaspersky Rescue Disk (iso)
  • Burn it to a cd or dvd, if you need a program to burn an ISO...use Active@ ISO Burner
  • Configure your computer to boot from CD/DVD
  • Note : If you do not know how to set your computer to boot from CD/DVD follow the steps here
  • Once you have the cd/DVD created, boot the computer up using it
  • Press any key to enter the menu
  • Select your language
  • Press 1 to accept the End User License Agreement
  • Select Kaspersky Rescue Disk. Graphic Mode
  • Click on the Start button located in the left bottom corner of the screen
  • Run Kaspersky WindowsUnlocker to remove Windows system and registry changes made by Metropolitan Police Virus krd5.jpg Note: If you can't find Kaspersky WindowsUnlocker, go to Terminal instead > type > windowsunlocker > choose 1 - Unlock Windows > Enter
  • When it's done, click on the Start button and start Kaspersky Rescue Disk utility
  • Click on My Update Center tab and press Start to download the latest update
  • Next, select the Object Scan tab
  • Put a check next to C:\ and any other local drives
  • Then click Start Objects Scan
  • Quarantine any malware found
  • Restart your computer and see if it boots up normally


Edited by TB-Psychotic, 16 September 2013 - 03:55 AM.

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My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#6 TB-Psychotic

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Posted 20 September 2013 - 02:43 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
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