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Browers Are Problem


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55 replies to this topic

#1 dphenry157

dphenry157

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  • Local time:04:06 PM

Posted 09 September 2013 - 12:22 PM

My browsers, i.e., Explorer, Firefox, Chrome are very slow to respond.  Slow lag time and not reliable to open at all some times:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.5512  BrowserJavaVersion: 1.6.0_39
Run by HP_Owner at 13:15:40 on 2013-09-09
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.2551.925 [GMT -4:00]
.
AV: Norton Business Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Business Suite *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\PogoplugBackup\dokanmnt.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Business Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Airytec\Switch Off\swoff.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\Program Files\Nuance\PDF Viewer Plus\pdfpro5hook.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\loggingserver.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\Program Files\tbh\base\bin\tbhDaemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Browny02\BrYNSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\PogoplugBackup\ppbrowser.exe
C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton Business Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\agent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Updater For Comcast Toolbar 3.5: {164d3751-cac6-4a6d-becd-ea67df61d232} -
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - c:\program files\nuance\pdf viewer plus\bin\PlusIEContextMenu.dll
BHO: Yahoo! IE Services Button: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton business suite\engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton business suite\engine\20.4.0.40\ips\ipsbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Comcast Toolbar: {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} -
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\15.5.0.2\AVG SafeGuard toolbar_toolbar.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0357.1\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: OToolbarHelper Class: {EAD3A971-6A23-4246-8691-C9244E858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: PayPal Plug-In: {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll
TB: Comcast Toolbar: {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} -
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0357.1\npwinext.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton business suite\engine\20.4.0.40\coieplg.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\15.5.0.2\AVG SafeGuard toolbar_toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
uRun: [Pogoplug Backup] "c:\program files\pogoplugbackup\ppbrowser.exe" --starthidden
uRun: [ISUSPM] c:\documents and settings\all users\application data\flexnet\connect\11\ISUSPM.exe -scheduler
uRun: [47F523FD5EE4C90F74CDC063817C286A68729421._service_run] "c:\program files\google\chrome\application\chrome.exe" --type=service
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [ControlCenter4] c:\program files\controlcenter4\BrCcBoot.exe /autorun
mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
mRun: [PPort12reminder] "c:\program files\nuance\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\12\config\ereg\Ereg.ini"
mRun: [PDFHook] c:\program files\nuance\pdf viewer plus\pdfpro5hook.exe
mRun: [PDF5 Registry Controller] c:\program files\nuance\pdf viewer plus\RegistryController.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe"  -osboot
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: Add To HP Organize... - c:\progra~1\hewlet~1\hporga~1\bin/module.main/favorites\ie_add_to.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
IE: Open with PDF Viewer Plus - c:\program files\nuance\pdf viewer plus\bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
IE: Save Picture to Mobile øpe - <no file>
IE: Save Picture to Mobile Phone - c:\program files\pix2fone\p2fd.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1D9EFA3B-4E85-41A8-9092-14012CD447C9} - hxxp://71.60.50.62:1024/img/NetCamPlayerWeb.ocx
DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A} - hxxp://spinforkids.heritageymca.org/VatDec.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.mail.live.com/mail/w1/resources/MSNPUpld.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1186662117281
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=722
TCP: NameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{83B98195-F7B8-46B5-BD8F-0057EBDDAF79} : DHCPNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{B79CD0E0-7DB7-4724-A9D0-ED3179536593} : DHCPNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\15.5.0\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: FencesShlExt Class - {1984DD45-52CF-49cd-AB77-18F378FEA264} - c:\program files\stardock\fences\FencesMenu.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.66\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\hp_owner\application data\mozilla\firefox\profiles\yufv7n7a.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://mysearch.avg.com?pid=safeguard&sg=0&cid=%7B4aba5393-33cd-44da-a826-b18dae6b683b%7D&mid=206a16624c4e47d19ce2d15a924f994a-f0888243f6367144ef39c5544729cf07fde4071a&ds=gm011&v=15.4.0.5&lang=en&pr=sa&d=2013-09-02%2011%3A43%3A32&sap=hp
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\firefox\profiles\yufv7n7a.default\extensions\devicedetection@logitech.com\plugins\npLogitechDeviceDetection.dll
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\firefox\profiles\yufv7n7a.default\extensions\technicianconsole@logmeinrescue.com\plugins\npRescue.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\15.5.0\npsitesafety.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\logitech\harmony remote driver\NprtHarmonyPlugin.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\program files\msn toolbar\platform\4.0.0357.1\npwinext.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: 2013-09-02 11:43; avg@toolbar; c:\documents and settings\all users\application data\avg safeguard toolbar\firefoxext\15.5.0.2
FF - ExtSQL: !HIDDEN! 2009-09-02 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [2013-2-28 16504]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1404000.028\symds.sys [2013-7-16 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1404000.028\symefa.sys [2013-7-16 934488]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-9-2 37664]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\bashdefs\20130903.002\BHDrvx86.sys [2013-9-3 1097816]
R1 ccSet_N360;Norton Business Suite Settings Manager;c:\windows\system32\drivers\n360\1404000.028\ccsetx86.sys [2013-7-16 134744]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1404000.028\ironx86.sys [2013-7-16 175264]
R2 AntiSpywareService;Comcast AntiSpyware;c:\program files\comcasttb\comcastspywarescan\ComcastAntiSpyService.exe [2009-6-17 616408]
R2 DokanCEDriver;DokanCEDriver;c:\program files\pogoplugbackup\dokance.sys [2013-5-7 58808]
R2 DokanCEMounter;DokanCEMounter;c:\program files\pogoplugbackup\dokanmnt.exe [2013-5-7 108320]
R2 N360;Norton Business Suite;c:\program files\norton business suite\engine\20.4.0.40\ccsvchst.exe [2013-7-15 144368]
R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [2012-2-18 28672]
R2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files\nuance\paperport\PDFProFiltSrvPP.exe [2010-3-9 144672]
R2 ReflectService.exe;Macrium Reflect Image Mounting Service;c:\program files\macrium\reflect\ReflectService.exe [2013-2-28 225400]
R2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
R2 tbhMonitor.exe;The Browser Highlighter Monitor;c:\program files\tbh\monitor\bin\tbhMonitor.exe [2009-10-22 70952]
R2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;c:\program files\common files\avg secure search\vtoolbarupdater\15.5.0\ToolbarUpdater.exe [2013-9-3 1643184]
R3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2013-5-3 266240]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-9-2 108120]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\ipsdefs\20130905.001\IDSXpx86.sys [2013-9-5 380832]
R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2012-2-18 6656]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\virusdefs\20130909.001\NAVENG.SYS [2013-9-9 93272]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\virusdefs\20130909.001\NAVEX15.SYS [2013-9-9 1612376]
S2 gupdate1ca024917bd7b84;Google Update Service (gupdate1ca024917bd7b84);c:\program files\google\update\GoogleUpdate.exe [2009-7-11 133104]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]
S2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
S3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\drivers\BrSerIb.sys [2013-5-2 78960]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\drivers\BrUsbSib.sys [2013-5-2 18800]
S3 dfg;dfg;c:\windows\system32\drivers\dfg.sys [2012-9-27 23552]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-9-3 27064]
.
=============== Created Last 30 ================
.
2013-09-03 17:04:41    --------    d-----w-    c:\windows\system32\cache
2013-09-02 15:44:01    --------    d-----w-    c:\documents and settings\hp_owner\local settings\application data\AVG SafeGuard toolbar
2013-09-02 15:43:33    --------    d-----w-    c:\documents and settings\hp_owner\application data\AVG SafeGuard toolbar
2013-09-02 15:43:28    37664    ----a-w-    c:\windows\system32\drivers\avgtpx86.sys
2013-09-02 15:43:12    --------    d-----w-    c:\documents and settings\all users\application data\AVG SafeGuard toolbar
2013-09-02 15:43:11    --------    d-----w-    c:\program files\common files\AVG Secure Search
2013-09-02 15:43:09    --------    d-----w-    c:\program files\AVG SafeGuard toolbar
2013-08-22 14:53:01    --------    d-----w-    c:\program files\iPod
2013-08-22 14:52:54    --------    d-----w-    c:\program files\iTunes
2013-08-22 14:52:54    --------    d-----w-    c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-08-20 19:22:08    17737608    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
.
==================== Find3M  ====================
.
2013-08-20 19:22:14    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-20 19:22:14    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-08-03 18:18:38    1543680    ------w-    c:\windows\system32\wmvdecod.dll
2013-07-25 08:13:01    668672    ----a-w-    c:\windows\system32\wininet.dll
2013-07-25 08:12:59    61952    ----a-w-    c:\windows\system32\tdc.ocx
2013-07-25 08:12:54    81920    ----a-w-    c:\windows\system32\ieencode.dll
2013-07-24 15:48:47    369664    ----a-w-    c:\windows\system32\html.iec
2013-07-16 15:16:51    142496    ----a-w-    c:\windows\system32\drivers\SYMEVENT.SYS
2013-07-10 10:37:53    406016    ----a-w-    c:\windows\system32\usp10.dll
2013-07-04 03:03:25    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08:30    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2007-11-25 15:12:51    774144    ----a-w-    c:\program files\RngInterstitial.dll
.
============= FINISH: 13:16:45.64 ===============
 

Help?

 

TY,

 

DPH

 

 



BC AdBot (Login to Remove)

 


#2 gringo_pr

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Posted 10 September 2013 - 12:59 AM


Hello dphenry157

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 dphenry157

dphenry157
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Posted 10 September 2013 - 09:09 AM

I have run the programs as instructed.  Browsers still very slow.  Following as requested:
 
# AdwCleaner v3.003 - Report created 10/09/2013 at 06:56:05
# Updated 07/09/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : HP_Owner - YOUR-27E1513D96
# Running from : C:\Documents and Settings\HP_Owner\My Documents\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\comcasttb
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Documents and Settings\HP_Owner\IECompatCache
Folder Deleted : C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\yufv7n7a.default\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
File Deleted : C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\yufv7n7a.default\searchplugins\safesearch.xml
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : HKLM\Software\AVG Security Toolbar
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v6.0.2900.5512
 
 
-\\ Mozilla Firefox v23.0.1 (en-US)
 
[ File : C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\yufv7n7a.default\prefs.js ]
 
Line Deleted : user_pref("avg.userPreferences.URLBarFocus.whiteList", "bing\\.com|google\\.\\w+|yahoo\\.\\w+|gmail\\.\\w+|hotmail\\.\\w+|live\\.\\w+|isearch\\.avg\\.com|mysearch\\.avg\\.com");
Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");
Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.style", ".WRCN {display:none} #yui-main .tsrc_vnru .title + .WRCN, #yui-main #teoma-results .title + .WRCN {display:inline !important; background: url(\"I[...]
Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.url", "^hxxp(s)?\\:\\/\\/(.+\\.)?ask\\.com\\/.*");
Line Deleted : user_pref("extensions.wrc.SearchRules.rambler.ru.style", ".WRCN {display:none} .search-results .title + .WRCN {display:inline !important; background: url(\"IMAGE\") right no-repeat}");
 
*************************
 
AdwCleaner[R0].txt - [5155 octets] - [10/09/2013 06:54:45]
AdwCleaner[S0].txt - [5176 octets] - [10/09/2013 06:56:05]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5236 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.9 (09.07.2013:1)
OS: Microsoft Windows XP x86
Ran by HP_Owner on Tue 09/10/2013 at  7:07:52.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
Successfully stopped: [Service] AntiSpywareService 
Successfully deleted: [Service] AntiSpywareService 
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1663C10B-0D55-438D-8496-19A3DBAEC0E4}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\lyricsing
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Successfully deleted the following from C:\Documents and Settings\HP_Owner\Application Data\mozilla\firefox\profiles\yufv7n7a.default\prefs.js
 
Emptied folder: C:\Documents and Settings\HP_Owner\Application Data\mozilla\firefox\profiles\yufv7n7a.default\minidumps [4 files]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 09/10/2013 at  7:26:39.82
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Further instructions?
 
TY,
 
DPH
 
 

Dana P. Henry
238 E. Church Street
Homer City, PA  15748
724-541-2784


#4 gringo_pr

gringo_pr

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Posted 10 September 2013 - 12:14 PM


Hello Dana

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 dphenry157

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Posted 11 September 2013 - 06:04 AM

As requested:

 

ComboFix 13-09-10.03 - HP_Owner 09/11/2013   6:44.2.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.2551.1547 [GMT -4:00]
Running from: c:\documents and settings\HP_Owner\My Documents\Downloads\ComboFix.exe
AV: Norton Business Suite *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Business Suite *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\Cache
c:\windows\system32\Cache\075884af680ff6dc.fb
c:\windows\system32\Cache\227113dfa1ca894d.fb
c:\windows\system32\Cache\47cec7743264c185.fb
c:\windows\system32\Cache\49fbbc5a8678d502.fb
c:\windows\system32\Cache\5c54eb1a1655b076.fb
c:\windows\system32\Cache\613e8ce7ab7106af.fb
c:\windows\system32\Cache\633a76311867bd11.fb
c:\windows\system32\Cache\691f14230153a9e1.fb
c:\windows\system32\Cache\6cb409d7ac73d9f1.fb
c:\windows\system32\Cache\7614bd6cfa99e546.fb
c:\windows\system32\Cache\77664b6ccc36be9f.fb
c:\windows\system32\Cache\881b3593316772f0.fb
c:\windows\system32\Cache\98657d0579ae1930.fb
c:\windows\system32\Cache\d5c0f4e7bbe35bf3.fb
c:\windows\system32\Cache\d9ca663388d21ec0.fb
c:\windows\system32\Cache\f2cda51fd108941f.fb
c:\windows\system32\Cache\f34d8db84131d925.fb
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-11 to 2013-09-11  )))))))))))))))))))))))))))))))
.
.
2013-09-10 10:54 . 2013-09-10 10:56 -------- d-----w- C:\AdwCleaner
2013-09-02 15:44 . 2013-09-02 15:49 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\AVG SafeGuard toolbar
2013-09-02 15:43 . 2013-09-02 15:43 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\AVG SafeGuard toolbar
2013-09-02 15:43 . 2013-09-03 17:04 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-09-02 15:43 . 2013-09-02 17:10 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG SafeGuard toolbar
2013-09-02 15:43 . 2013-09-03 17:04 -------- d-----w- c:\program files\AVG SafeGuard toolbar
2013-08-22 14:53 . 2013-08-22 14:53 -------- d-----w- c:\program files\iPod
2013-08-22 14:52 . 2013-08-22 14:54 -------- d-----w- c:\program files\iTunes
2013-08-22 14:52 . 2013-08-22 14:54 -------- d-----w- c:\documents and settings\All Users\Application Data\188F1432-103A-4ffb-80F1-36B633C5C9E1
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-11 09:22 . 2012-03-31 19:53 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-11 09:22 . 2011-05-21 21:07 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-03 18:18 . 2006-10-19 02:47 1543680 ------w- c:\windows\system32\wmvdecod.dll
2013-07-25 08:13 . 2007-08-08 19:25 668672 ----a-w- c:\windows\system32\wininet.dll
2013-07-25 08:12 . 2007-08-08 19:24 61952 ----a-w- c:\windows\system32\tdc.ocx
2013-07-25 08:12 . 2009-09-26 18:34 81920 ----a-w- c:\windows\system32\ieencode.dll
2013-07-24 15:48 . 2007-08-08 19:22 369664 ----a-w- c:\windows\system32\html.iec
2013-07-16 15:16 . 2012-09-02 19:39 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-07-10 10:37 . 2007-08-08 19:24 406016 ----a-w- c:\windows\system32\usp10.dll
2013-07-04 03:03 . 2004-08-04 19:00 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08 . 2004-08-04 19:00 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
2007-11-25 15:12 . 2007-11-25 15:13 774144 ----a-w- c:\program files\RngInterstitial.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Pogoplug Backup"="c:\program files\PogoplugBackup\ppbrowser.exe" [2013-05-08 23312896]
"ISUSPM"="c:\documents and settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
"47F523FD5EE4C90F74CDC063817C286A68729421._service_run"="c:\program files\Google\Chrome\Application\chrome.exe" [2013-09-02 829392]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2013-09-04 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"ControlCenter4"="c:\program files\ControlCenter4\BrCcBoot.exe" [2012-09-07 143360]
"BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2012-06-06 3076096]
"PPort12reminder"="c:\program files\Nuance\PaperPort\Ereg\Ereg.exe" [2010-02-09 328992]
"PDFHook"="c:\program files\Nuance\PDF Viewer Plus\pdfpro5hook.exe" [2010-03-06 636192]
"PDF5 Registry Controller"="c:\program files\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-03-05 62752]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-03-21 198160]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-08-16 152392]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2013-05-01 421888]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]
"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files\Stardock\Fences\FencesMenu.dll" [2010-06-22 202088]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\nanoCom Corporation\\iSpQ VideoChat\\iSpQVideoChat8.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\tbh\\base\\bin\\tbhDaemon.exe"=
"c:\\Program Files\\tbh\\monitor\\bin\\tbhMonitor.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\WINDOWS\\system32\\muzapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Brother\\Brmfl10f\\FAXRX.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service
"5191:TCP"= 5191:TCP:The Browser Highlighter XCOM
"54925:UDP"= 54925:UDP:BrotherNetwork Scanner
.
R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [2/28/2013 5:22 PM 16504]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\1404000.028\symds.sys [7/16/2013 12:00 AM 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\1404000.028\symefa.sys [7/16/2013 12:00 AM 934488]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [9/2/2013 11:43 AM 37664]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130903.002\BHDrvx86.sys [9/3/2013 6:26 PM 1097816]
R1 ccSet_N360;Norton Business Suite Settings Manager;c:\windows\system32\drivers\N360\1404000.028\ccsetx86.sys [7/16/2013 12:00 AM 134744]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\1404000.028\ironx86.sys [7/16/2013 12:00 AM 175264]
R2 DokanCEDriver;DokanCEDriver;c:\program files\PogoplugBackup\dokance.sys [5/7/2013 8:22 PM 58808]
R2 DokanCEMounter;DokanCEMounter;c:\program files\PogoplugBackup\dokanmnt.exe [5/7/2013 8:22 PM 108320]
R2 N360;Norton Business Suite;c:\program files\Norton Business Suite\Engine\20.4.0.40\ccsvchst.exe [7/15/2013 11:59 PM 144368]
R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [2/18/2012 9:32 AM 28672]
R2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files\Nuance\PaperPort\PDFProFiltSrvPP.exe [3/9/2010 12:40 AM 144672]
R2 ReflectService.exe;Macrium Reflect Image Mounting Service;c:\program files\Macrium\Reflect\ReflectService.exe [2/28/2013 5:21 PM 225400]
R2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\Airytec\Switch Off\swoff.exe -service --> c:\program files\Airytec\Switch Off\swoff.exe -service [?]
R2 tbhMonitor.exe;The Browser Highlighter Monitor;c:\program files\tbh\monitor\bin\tbhMonitor.exe [10/22/2009 2:57 PM 70952]
R3 BrYNSvc;BrYNSvc;c:\program files\Browny02\BrYNSvc.exe [5/3/2013 8:32 PM 266240]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/2/2013 2:47 PM 108120]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130910.001\IDSXpx86.sys [9/10/2013 3:39 PM 380832]
R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2/18/2012 9:32 AM 6656]
S2 gupdate1ca024917bd7b84;Google Update Service (gupdate1ca024917bd7b84);c:\program files\Google\Update\GoogleUpdate.exe [7/11/2009 1:00 PM 133104]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [6/21/2013 9:53 AM 162408]
S2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\Airytec\Switch Off\swoff.exe -service --> c:\program files\Airytec\Switch Off\swoff.exe -service [?]
S2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe --> c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [?]
S3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\drivers\BrSerIb.sys [5/2/2013 5:34 PM 78960]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\drivers\BrUsbSib.sys [5/2/2013 5:34 PM 18800]
S3 dfg;dfg;c:\windows\system32\drivers\dfg.sys [9/27/2012 2:42 PM 23552]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [9/3/2011 9:05 AM 27064]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2013-01-16 16:46 454176 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-09-04 16:07 1177552 ----a-w- c:\program files\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-11 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-31 09:22]
.
2013-09-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-11 17:00]
.
2013-09-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-11 17:00]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
IE: Open with PDF Viewer Plus - c:\program files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
IE: Save Picture to Mobile øpe
IE: Save Picture to Mobile Phone - c:\program files\Pix2Fone\p2fd.html
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
DPF: {1D9EFA3B-4E85-41A8-9092-14012CD447C9} - hxxp://71.60.50.62:1024/img/NetCamPlayerWeb.ocx
FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\yufv7n7a.default\
FF - ExtSQL: !HIDDEN! 2009-09-02 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-11 06:57
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Business Suite\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Business Suite\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_168_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_168_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Environment*]
"v5Setup"="06-FPEB-MSB5-FS3U-6J5N-FYN3-WF8P1XW"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1052)
c:\program files\CA\PPRT\bin\CACheck.dll
c:\program files\CA\PPRT\bin\CAHook.dll
c:\program files\CA\PPRT\bin\CAServer.dll
.
Completion time: 2013-09-11  07:01:45
ComboFix-quarantined-files.txt  2013-09-11 11:01
ComboFix2.txt  2013-08-07 15:21
.
Pre-Run: 126,841,712,640 bytes free
Post-Run: 126,925,352,960 bytes free
.
- - End Of File - - 2F559730DF83B324719F7C2934E275F7
0AC6D996BCE152AED9600E6D6B797E2E
 

Further instructions?

 

TY,

 

DPH



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 12 September 2013 - 11:38 AM


Hello dphenry157

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 dphenry157

dphenry157
  • Topic Starter

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  • Local time:04:06 PM

Posted 17 September 2013 - 08:18 AM

Gringo, I am totally lost on your instructions, can you help me out with more detail?

 

TY



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:06 PM

Posted 17 September 2013 - 08:37 PM

Sure just tell me The exact point you are confused


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 dphenry157

dphenry157
  • Topic Starter

  • Members
  • 223 posts
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  • Local time:04:06 PM

Posted 18 September 2013 - 06:00 AM

:Run CFScript - don't know how to do that?

 

Sorry to be thick.



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 September 2013 - 02:17 PM

Hello

the next line after that explains how to do that

1. - Please start by opening Notepad

2. copy/paste the text below into the window:
  • ClearJavaCache::
3. Save it to your desktop as CFScript.txt

4. drag CFScript.txt into ComboFix.exe

5. send report to me



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 dphenry157

dphenry157
  • Topic Starter

  • Members
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  • Local time:04:06 PM

Posted 19 September 2013 - 04:43 PM

I hope I got it right?

 

ComboFix 13-09-19.01 - HP_Owner 09/19/2013  17:31:34.4.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.2551.1501 [GMT -4:00]
Running from: c:\documents and settings\HP_Owner\My Documents\Downloads\ComboFix.exe
Command switches used :: c:\documents and settings\HP_Owner\Desktop\CFScript.txt
AV: Norton Business Suite *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Business Suite *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-19 to 2013-09-19  )))))))))))))))))))))))))))))))
.
.
2013-09-13 12:22 . 2013-09-19 19:22 3723656 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2013-09-10 10:54 . 2013-09-10 10:56 -------- d-----w- C:\AdwCleaner
2013-09-03 13:53 . 2013-09-03 13:53 187248 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2013-09-03 13:53 . 2013-09-03 13:53 187248 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll
2013-09-02 15:44 . 2013-09-02 15:49 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\AVG SafeGuard toolbar
2013-09-02 15:43 . 2013-09-02 15:43 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\AVG SafeGuard toolbar
2013-09-02 15:43 . 2013-09-03 17:04 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-09-02 15:43 . 2013-09-02 17:10 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG SafeGuard toolbar
2013-09-02 15:43 . 2013-09-03 17:04 -------- d-----w- c:\program files\AVG SafeGuard toolbar
2013-08-22 14:53 . 2013-08-22 14:53 -------- d-----w- c:\program files\iPod
2013-08-22 14:52 . 2013-08-22 14:54 -------- d-----w- c:\program files\iTunes
2013-08-22 14:52 . 2013-08-22 14:54 -------- d-----w- c:\documents and settings\All Users\Application Data\188F1432-103A-4ffb-80F1-36B633C5C9E1
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-19 19:22 . 2012-03-31 19:53 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-19 19:22 . 2011-05-21 21:07 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-09 01:56 . 2007-08-08 19:24 386560 ----a-w- c:\windows\system32\themeui.dll
2013-08-08 01:27 . 2007-08-08 19:25 1877760 ----a-w- c:\windows\system32\win32k.sys
2013-08-05 13:30 . 2007-08-08 19:23 1289728 ----a-w- c:\windows\system32\ole32.dll
2013-08-03 18:18 . 2006-10-19 02:47 1543680 ------w- c:\windows\system32\wmvdecod.dll
2013-08-01 04:17 . 2007-08-08 19:25 668672 ----a-w- c:\windows\system32\wininet.dll
2013-08-01 04:17 . 2007-08-08 19:24 61952 ----a-w- c:\windows\system32\tdc.ocx
2013-08-01 04:17 . 2009-09-26 18:34 81920 ----a-w- c:\windows\system32\ieencode.dll
2013-08-01 01:01 . 2007-08-08 19:22 369664 ----a-w- c:\windows\system32\html.iec
2013-07-16 15:16 . 2012-09-02 19:39 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-07-10 10:37 . 2007-08-08 19:24 406016 ----a-w- c:\windows\system32\usp10.dll
2013-07-04 03:03 . 2004-08-04 19:00 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08 . 2004-08-04 19:00 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
2007-11-25 15:12 . 2007-11-25 15:13 774144 ----a-w- c:\program files\RngInterstitial.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Pogoplug Backup"="c:\program files\PogoplugBackup\ppbrowser.exe" [2013-05-08 23312896]
"ISUSPM"="c:\documents and settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
"47F523FD5EE4C90F74CDC063817C286A68729421._service_run"="c:\program files\Google\Chrome\Application\chrome.exe" [2013-09-02 829392]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2013-09-04 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"ControlCenter4"="c:\program files\ControlCenter4\BrCcBoot.exe" [2012-09-07 143360]
"BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2012-06-06 3076096]
"PPort12reminder"="c:\program files\Nuance\PaperPort\Ereg\Ereg.exe" [2010-02-09 328992]
"PDFHook"="c:\program files\Nuance\PDF Viewer Plus\pdfpro5hook.exe" [2010-03-06 636192]
"PDF5 Registry Controller"="c:\program files\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-03-05 62752]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-03-21 198160]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-08-16 152392]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2013-05-01 421888]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]
"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files\Stardock\Fences\FencesMenu.dll" [2010-06-22 202088]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\nanoCom Corporation\\iSpQ VideoChat\\iSpQVideoChat8.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\tbh\\base\\bin\\tbhDaemon.exe"=
"c:\\Program Files\\tbh\\monitor\\bin\\tbhMonitor.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\WINDOWS\\system32\\muzapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Brother\\Brmfl10f\\FAXRX.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service
"5191:TCP"= 5191:TCP:The Browser Highlighter XCOM
"54925:UDP"= 54925:UDP:BrotherNetwork Scanner
.
R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [2/28/2013 5:22 PM 16504]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\1404000.028\symds.sys [7/16/2013 12:00 AM 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\1404000.028\symefa.sys [7/16/2013 12:00 AM 934488]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [9/2/2013 11:43 AM 37664]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130903.002\BHDrvx86.sys [9/3/2013 6:26 PM 1097816]
R1 ccSet_N360;Norton Business Suite Settings Manager;c:\windows\system32\drivers\N360\1404000.028\ccsetx86.sys [7/16/2013 12:00 AM 134744]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\1404000.028\ironx86.sys [7/16/2013 12:00 AM 175264]
R2 DokanCEDriver;DokanCEDriver;c:\program files\PogoplugBackup\dokance.sys [5/7/2013 8:22 PM 58808]
R2 DokanCEMounter;DokanCEMounter;c:\program files\PogoplugBackup\dokanmnt.exe [5/7/2013 8:22 PM 108320]
R2 N360;Norton Business Suite;c:\program files\Norton Business Suite\Engine\20.4.0.40\ccsvchst.exe [7/15/2013 11:59 PM 144368]
R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [2/18/2012 9:32 AM 28672]
R2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files\Nuance\PaperPort\PDFProFiltSrvPP.exe [3/9/2010 12:40 AM 144672]
R2 ReflectService.exe;Macrium Reflect Image Mounting Service;c:\program files\Macrium\Reflect\ReflectService.exe [2/28/2013 5:21 PM 225400]
R2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\Airytec\Switch Off\swoff.exe -service --> c:\program files\Airytec\Switch Off\swoff.exe -service [?]
R2 tbhMonitor.exe;The Browser Highlighter Monitor;c:\program files\tbh\monitor\bin\tbhMonitor.exe [10/22/2009 2:57 PM 70952]
R3 BrYNSvc;BrYNSvc;c:\program files\Browny02\BrYNSvc.exe [5/3/2013 8:32 PM 266240]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/2/2013 2:47 PM 108120]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130918.002\IDSXpx86.sys [9/18/2013 10:25 PM 380832]
R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2/18/2012 9:32 AM 6656]
S2 gupdate1ca024917bd7b84;Google Update Service (gupdate1ca024917bd7b84);c:\program files\Google\Update\GoogleUpdate.exe [7/11/2009 1:00 PM 133104]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [6/21/2013 9:53 AM 162408]
S2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\Airytec\Switch Off\swoff.exe -service --> c:\program files\Airytec\Switch Off\swoff.exe -service [?]
S2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe --> c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [?]
S3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\drivers\BrSerIb.sys [5/2/2013 5:34 PM 78960]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\drivers\BrUsbSib.sys [5/2/2013 5:34 PM 18800]
S3 dfg;dfg;c:\windows\system32\drivers\dfg.sys [9/27/2012 2:42 PM 23552]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [9/3/2011 9:05 AM 27064]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2013-01-16 16:46 454176 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-09-04 16:07 1177552 ----a-w- c:\program files\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-19 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-31 19:22]
.
2013-09-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-11 17:00]
.
2013-09-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-11 17:00]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
IE: Open with PDF Viewer Plus - c:\program files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
IE: Save Picture to Mobile øpe
IE: Save Picture to Mobile Phone - c:\program files\Pix2Fone\p2fd.html
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
DPF: {1D9EFA3B-4E85-41A8-9092-14012CD447C9} - hxxp://71.60.50.62:1024/img/NetCamPlayerWeb.ocx
FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\yufv7n7a.default\
FF - ExtSQL: !HIDDEN! 2009-09-02 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-19 17:39
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Business Suite\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Business Suite\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Environment*]
"v5Setup"="06-FPEB-MSB5-FS3U-6J5N-FYN3-WF8P1XW"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1056)
c:\program files\CA\PPRT\bin\CACheck.dll
c:\program files\CA\PPRT\bin\CAHook.dll
c:\program files\CA\PPRT\bin\CAServer.dll
.
- - - - - - - > 'explorer.exe'(776)
c:\program files\CA\PPRT\bin\CACheck.dll
c:\program files\CA\PPRT\bin\CAHook.dll
c:\program files\CA\PPRT\bin\CAServer.dll
c:\program files\Stardock\Fences\FencesMenu.dll
c:\program files\stardock\fences\DesktopDock.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-09-19  17:42:32
ComboFix-quarantined-files.txt  2013-09-19 21:42
ComboFix2.txt  2013-09-19 21:28
ComboFix3.txt  2013-09-11 11:01
ComboFix4.txt  2013-08-07 15:21
.
Pre-Run: 126,454,444,032 bytes free
Post-Run: 126,441,521,152 bytes free
.
- - End Of File - - 61E9198FA43AF3ECADB4BA6AA7A20B53
0AC6D996BCE152AED9600E6D6B797E2E
 

Now what please?  Machine still running erratically.

 

TY!



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:04:06 PM

Posted 19 September 2013 - 09:01 PM


Hello dphenry157

Absolutely perfect!!

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 dphenry157

dphenry157
  • Topic Starter

  • Members
  • 223 posts
  • OFFLINE
  •  
  • Local time:04:06 PM

Posted 20 September 2013 - 05:04 AM

As requested:

 

32 Bit HP CIO Components Installer
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8)
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.2
AiO_Scan
AiOSoftware
Airytec Switch Off
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
AudibleManager
AVG SafeGuard toolbar
AVS Update Manager 1.0
AVS Video Converter 6
AVS4YOU Software Navigator 1.3
Bonjour
Brother MFL-Pro Suite MFC-7860DW
Browser Highlighter - Firefox
CA Pest Patrol Realtime Protection
CameraDrivers
CaptureWizPro 3.A0
CCleaner
CoffeeCup PixConverter
Comcast Desktop Software (v1.2.1)
Compatibility Pack for the 2007 Office system
CP_AtenaShokunin1Config
CP_CalendarTemplates1
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
Critical Update for Windows Media Player 11 (KB959772)
CrossLoop 2.20
CueTour
CutePDF Writer 3.0
Data Fax SoftModem with SmartCP
DellTouch
Desktop Doctor
DivX Converter
DivX Setup
DocProc
DocumentViewer
DocumentViewerQFolder
EA SPORTS online 2006
Easy Internet Sign-up
Easy Phone Tunes
Easy Video Joiner 5.21
Easy2Convert PNG to JPG 1.5
eFax Messenger
Enhanced Multimedia Keyboard Solution
Eraser
FATE Demo from Hewlett-Packard Desktops (remove only)
Fences
Flip Words from Hewlett-Packard Desktops (remove only)
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Boot Optimizer
HP Connections XP
HP Deskjet 1050 J410 series Basic Device Software
HP Deskjet 1050 J410 series Help
HP Deskjet 1050 J410 series Product Improvement Study
HP Deskjet Printer Preload
HP Document Viewer 5.3
HP Game Console and games
HP Games
HP Image Zone 5.3
HP Organize
HP Photo Creations
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP PSC & OfficeJet 5.3.B
HP Update
HPDiagnosticAlert
HPProductAssistant
HpSdpAppCoreApp
Insaniquarium Deluxe from Hewlett-Packard Desktops (remove only)
InstantShareAlert
InstantShareDevices
Intel® Graphics Media Accelerator Driver
IntelliMover Data Transfer Demo
InterVideo WinDVD Player
IrfanView (remove only)
iSkysoft iMedia Converter(Build 3.0.3.0)
iSpQ VideoChat 8.0
iTunes
J2SE Runtime Environment 5.0
Jasc Paint Shop Pro 8
Java Auto Updater
Java™ 6 Update 3
Java™ 6 Update 39
Java™ 6 Update 5
Java™ 6 Update 6
Java™ 6 Update 7
Jewel Quest from Hewlett-Packard Desktops (remove only)
Junk Mail filter update
Keyfinder Advanced 2007 (Trial Version)
LabelCreator Pro
LightScribe System Software
Logitech Harmony Remote Software
Logitech QuickCam
Logitech® Camera Driver
LogMeIn
Macrium Reflect Standard Edition
Mah Jong Quest from Hewlett-Packard Desktops (remove only)
MediaCell Mobile Video Converter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Money 2005
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Office Standard Edition 2003
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WinUsb 1.0
Microsoft Works
MobileMe Control Panel
Move Networks Media Player for Internet Explorer
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
MSN Toolbar
MSN Toolbar Platform
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
muvee autoProducer 4.0
MVision
Mystery Case Files: Ravenhearst &reg;
Napster
Napster 3.5 MP3 Encoder
Napster Burn Engine
Napster Label Creator
NAVIGON Fresh 3.4.1
NETGEAR WG111 Software
Network Stumbler 0.4.0 (remove only)
NewCopy
Norton Business Suite
Nuance PaperPort 12
Nuance PDF Viewer Plus
Octoshape add-in for Adobe Flash Player
Office 2003 Tour
OpenOffice.org Installer 1.0
PaperPort Image Printer
PayPal Plug-In
PDFZilla V3.0.0
PhotoGallery
Picasa 2
Pix2Fone Extension for Internet Explorer
Pogoplug Backup
Polar Bowler from Hewlett-Packard Desktops (remove only)
Polar Golfer from Hewlett-Packard Desktops (remove only)
PS2
PSPrinters08
PSTAPlugin
Puzzle Express from Hewlett-Packard Desktops (remove only)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QFolder
Quicken 2005
QuickTime
RadarSync PC Updater 2011 (driver updates & patches) 
RandMap
Readme
RealArcade
RealPlayer
REALTEK GbE & FE Ethernet PCI NIC Driver
Revo Uninstaller Pro 2.5.8
Ricochet Lost Worlds from Hewlett-Packard Desktops (remove only)
Scan
Scansoft PDF Professional
SCRABBLE Blast from Hewlett-Packard Desktops (remove only)
SCRABBLE from Hewlett-Packard Desktops (remove only)
SCRABBLE Rack Attack from Hewlett-Packard Desktops (remove only)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2183461)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360131)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2482017)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2497640)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2530548)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2559049)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2586448)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618444)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647516)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2675157)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2699988)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2722913)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2744842)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2761465)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2792100)
Security Update for Windows XP (KB2797052)
Security Update for Windows XP (KB2799329)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2809289)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2817183)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2829530)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2838727)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2846071)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862772)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2870699)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Shrek 2 Ogre Bowler from Hewlett-Packard Desktops (remove only)
SkinsHP1
Skype™ 6.6
Slingo Deluxe from Hewlett-Packard Desktops (remove only)
Slyder from Hewlett-Packard Desktops (remove only)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sonic_PrimoSDK
Spotify
Spybot - Search & Destroy
Super Granny from Hewlett-Packard Desktops (remove only)
Swarm from Hewlett-Packard Desktops (remove only)
Tiger Woods PGA TOUR 06
Tradewinds from Hewlett-Packard Desktops (remove only)
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
VC80CRTRedist - 8.0.50727.4053
WebEx Support Manager for Internet Explorer
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
WinZip 14.5
WirelessMon V3.0
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
 

Where from here?

 

Thank you!



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:06 PM

Posted 20 September 2013 - 08:20 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.8)
      J2SE Runtime Environment 5.0
      Java™ 6 Update 3
      Java™ 6 Update 39
      Java™ 6 Update 5
      Java™ 6 Update 6
      Java™ 6 Update 7



Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 dphenry157

dphenry157
  • Topic Starter

  • Members
  • 223 posts
  • OFFLINE
  •  
  • Local time:04:06 PM

Posted 20 September 2013 - 03:19 PM

As requested:

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.20.09

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 6.0.2900.5512
HP_Owner :: YOUR-27E1513D96 [administrator]

9/20/2013 3:35:14 PM
mbam-log-2013-09-20 (15-35-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210633
Time elapsed: 15 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 5
C:\Documents and Settings\All Users\Application Data\ZalmanInstaller_52331\otshotcomponent46.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner\My Documents\Downloads\SoftonicDownloader_for_windows-live-messenger.exe (PUP.Optional.Softonic) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner\My Documents\Downloads\GOMPLAYERENSETUP (1).EXE (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner\My Documents\Downloads\GOMPLAYERENSETUP.EXE (PUP.Optional.AskToolbar) -> Quarantined and deleted successfully.
c:\documents and settings\hp_owner\my documents\downloads\google_chrome_setup(1).exe (PUP.Optional.IBryte.A) -> Quarantined and deleted successfully.

(end)
 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:16:46 PM, on 9/20/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\PogoplugBackup\dokanmnt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Business Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Airytec\Switch Off\swoff.exe
C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\tbh\base\bin\tbhDaemon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Norton Business Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\Program Files\Browny02\Brother\BrStMonW.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\Browny02\BrYNSvc.exe
C:\Program Files\Nuance\PDF Viewer Plus\pdfpro5hook.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\PogoplugBackup\ppbrowser.exe
C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\HP_Owner\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Updater For Comcast Toolbar 3.5 - {164d3751-cac6-4a6d-becd-ea67df61d232} - C:\Program Files\comcasttb\auxi\comcastAu.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Business Suite\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Business Suite\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll (file missing)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0357.1\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll (file missing)
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0357.1\npwinext.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Business Suite\Engine\20.4.0.40\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [ControlCenter4] C:\Program Files\ControlCenter4\BrCcBoot.exe /autorun
O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN
O4 - HKLM\..\Run: [PPort12reminder] "C:\Program Files\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [PDFHook] C:\Program Files\Nuance\PDF Viewer Plus\pdfpro5hook.exe
O4 - HKLM\..\Run: [PDF5 Registry Controller] C:\Program Files\Nuance\PDF Viewer Plus\RegistryController.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Pogoplug Backup] "C:\Program Files\PogoplugBackup\ppbrowser.exe" --starthidden
O4 - HKCU\..\Run: [ISUSPM] C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe -scheduler
O4 - HKCU\..\Run: [47F523FD5EE4C90F74CDC063817C286A68729421._service_run] "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with PDF Viewer Plus - res://C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
O8 - Extra context menu item: Save Picture to Mobile Phone - C:\Program Files\Pix2Fone\p2fd.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Upload File - {A2F93841-DEAB-0392-4958-BA333CF05732} - C:\Program Files\Pix2Fone\p2fup.html (HKCU)
O9 - Extra 'Tools' menuitem: Upload File to Mobile Phone - {A2F93841-DEAB-0392-4958-BA333CF05732} - C:\Program Files\Pix2Fone\p2fup.html (HKCU)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {1D9EFA3B-4E85-41A8-9092-14012CD447C9} (NetCamPlayerWeb Control) - http://71.60.50.62:1024/img/NetCamPlayerWeb.ocx
O16 - DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A} (VatCtrl Class) - http://spinforkids.heritageymca.org/VatDec.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1186662117281
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=722
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe
O23 - Service: DokanCEMounter - Cloud Engines - C:\Program Files\PogoplugBackup\dokanmnt.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate1ca024917bd7b84) (gupdate1ca024917bd7b84) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Norton Business Suite (N360) - Symantec Corporation - C:\Program Files\Norton Business Suite\Engine\20.4.0.40\ccSvcHst.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
O23 - Service: Macrium Reflect Image Mounting Service (ReflectService.exe) - Unknown owner - C:\Program Files\Macrium\Reflect\ReflectService.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Airytec Switch Off - Task Scheduler (SwOffScheduler) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe
O23 - Service: Airytec Switch Off - Web Interface (SwOffWeb) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe
O23 - Service: The Browser Highlighter Monitor (tbhMonitor.exe) - Unknown owner - C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
O23 - Service: vToolbarUpdater15.5.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 16486 bytes

 

System still running unpredictably.  Cannot open Chrome?

 

Now what?
 






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