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Sweetpacks Toolbar infection


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#1 cancer421

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Posted 09 September 2013 - 11:42 AM

I noticed multiple Sweetpacks toolbars on my computer a few weeks ago and followed these instructions on another site to try and remove them. I used Adwcleaner, Malwarebytes, and Hitman Pro, which successfully removed two of the three toolbars. However one of them still remains and won't uninstall because the SweetIESetup.msi is missing. Scans with Malwarebytes and Adwcleaner are still turning up malicious files after my initial sweep. I now realize I should have posted here before trying to tackle this myself, so my computer may or may not be screwed.

 

At least one other computer on my network (read: office, not home) is also infected with similar malware, but I'll start a new thread for that after I tackle my own computer first.

 

Help?



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#2 Broni

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Posted 09 September 2013 - 06:57 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 cancer421

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Posted 12 September 2013 - 04:32 PM

Thank you! Sorry for the late reply, the email notification of your post went to my spam folder. I will go through all of your instructions and post results tomorrow.



#4 Broni

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Posted 12 September 2013 - 07:14 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 cancer421

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Posted 13 September 2013 - 11:53 AM

 Results of screen317's Security Check version 0.99.73  

 Windows 7  x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2013   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 37  
 Java 7 Update 13  
 Java version out of Date! 
 Adobe Flash Player 11.8.800.168  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox 21.0 Firefox out of Date!  
 Mozilla Thunderbird (17.0.5) 
 Google Chrome 28.0.1500.95  
 Google Chrome 29.0.1547.66  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 AVG avgwdsvc.exe 
 Symantec AntiVirus DefWatch.exe   
 Symantec AntiVirus Rtvscan.exe   
 Symantec AntiVirus VPTray.exe   
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 Common Files Microsoft Shared Microsoft Online Services smss.exe -?- 
 Common Files Microsoft Shared Microsoft Online Services MSOIDSVC.EXE 
 Common Files Microsoft Shared Microsoft Online Services MSOIDSvcm.exe 
 Common Files Microsoft Shared Microsoft Online Services audiodg.exe -?- 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 

Farbar Service Scanner Version: 05-09-2013
Ran by monica (administrator) on 13-09-2013 at 09:50:57
Running from "C:\Users\monica\Desktop"
Microsoft Windows 7 Professional   (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2011-06-29 09:29] - [2011-04-24 22:32] - 1896832 ____A (Microsoft Corporation) 61DC720BB065D607D5823F13D2A64321
 
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#6 cancer421

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Posted 13 September 2013 - 12:01 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by monica (administrator) on 13-09-2013 at 09:55:39
Running from "C:\Users\monica\Desktop"
Microsoft Windows 7 Professional   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
192.168.1.20    naturecserver
 
========================= IP Configuration: ================================
 
Intel® 82567LM-3 Gigabit Network Connection = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DEVILSCLUB
   Primary Dns Suffix  . . . . . . . : NatureC.local
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : NatureC.local
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82567LM-3 Gigabit Network Connection
   Physical Address. . . . . . . . . : F0-4D-A2-2E-4F-92
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c4db:c445:f9e:fdc1%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.151(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, September 06, 2013 3:08:14 PM
   Lease Expires . . . . . . . . . . : Saturday, September 14, 2013 3:08:24 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 250629538
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-54-47-15-F0-4D-A2-2E-4F-92
   DNS Servers . . . . . . . . . . . : 192.168.1.20
                                       68.87.69.146
   Primary WINS Server . . . . . . . : 192.168.1.20
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{973C797A-E735-4F31-9689-3E5C30C72EBF}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  naturecserver.naturec.local
Address:  192.168.1.20
 
Name:    google.com
Addresses:  2607:f8b0:400a:800::1007
 173.194.33.37
 173.194.33.39
 173.194.33.36
 173.194.33.41
 173.194.33.46
 173.194.33.38
 173.194.33.35
 173.194.33.40
 173.194.33.32
 173.194.33.33
 173.194.33.34
 
 
Pinging google.com [173.194.33.37] with 32 bytes of data:
Reply from 173.194.33.37: bytes=32 time=16ms TTL=55
Reply from 173.194.33.37: bytes=32 time=17ms TTL=55
 
Ping statistics for 173.194.33.37:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms
Server:  naturecserver.naturec.local
Address:  192.168.1.20
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=22ms TTL=51
Reply from 206.190.36.45: bytes=32 time=73ms TTL=51
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 73ms, Average = 47ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...f0 4d a2 2e 4f 92 ......Intel® 82567LM-3 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.151     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.151    276
    192.168.1.151  255.255.255.255         On-link     192.168.1.151    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.151    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.151    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.151    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::c4db:c445:f9e:fdc1/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/13/2013 00:31:58 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
Error: (09/12/2013 00:33:22 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
Error: (09/11/2013 00:02:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (09/07/2013 00:32:40 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
Error: (09/06/2013 03:16:37 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Error: creating load at startup registry Keys:0.
 
Error: (09/06/2013 03:16:27 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle
 
Error: (09/06/2013 03:16:27 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle
 
Error: (09/06/2013 03:16:27 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle
 
Error: (09/06/2013 00:32:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
Error: (09/04/2013 00:33:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
 
System errors:
=============
Error: (09/12/2013 01:51:22 PM) (Source: DCOM) (User: NATUREC)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}NATURECMonicaS-1-5-21-691853715-502978565-3186712522-1275LocalHost (Using LRPC)
 
Error: (09/12/2013 01:51:22 PM) (Source: DCOM) (User: NATUREC)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}NATURECMonicaS-1-5-21-691853715-502978565-3186712522-1275LocalHost (Using LRPC)
 
Error: (09/06/2013 03:16:15 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (09/06/2013 03:15:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (09/06/2013 03:08:15 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (09/06/2013 03:05:43 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (09/05/2013 11:13:17 AM) (Source: DCOM) (User: )
Description: {0006F03A-0000-0000-C000-000000000046}
 
Error: (08/27/2013 10:10:15 AM) (Source: DCOM) (User: NATUREC)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}NATURECmonicaS-1-5-21-691853715-502978565-3186712522-1275LocalHost (Using LRPC)
 
Error: (08/27/2013 10:10:15 AM) (Source: DCOM) (User: NATUREC)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}NATURECmonicaS-1-5-21-691853715-502978565-3186712522-1275LocalHost (Using LRPC)
 
Error: (08/14/2013 02:34:32 PM) (Source: DCOM) (User: NATUREC)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}NATURECmonicaS-1-5-21-691853715-502978565-3186712522-1275LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
Error: (09/13/2013 00:31:58 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestc:\program files (x86)\Adobe\acrobat 9.0\designer 8.2\FormDesigner.exe
 
Error: (09/12/2013 00:33:22 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestc:\program files (x86)\Adobe\acrobat 9.0\designer 8.2\FormDesigner.exe
 
Error: (09/11/2013 00:02:13 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (09/07/2013 00:32:40 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestc:\program files (x86)\Adobe\acrobat 9.0\designer 8.2\FormDesigner.exe
 
Error: (09/06/2013 03:16:37 PM) (Source: QuickBooks)(User: )
Description: QuickBooksError: creating load at startup registry Keys:0.
 
Error: (09/06/2013 03:16:27 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle
 
Error: (09/06/2013 03:16:27 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle
 
Error: (09/06/2013 03:16:27 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle
 
Error: (09/06/2013 00:32:45 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestc:\program files (x86)\Adobe\acrobat 9.0\designer 8.2\FormDesigner.exe
 
Error: (09/04/2013 00:33:24 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestc:\program files (x86)\Adobe\acrobat 9.0\designer 8.2\FormDesigner.exe
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-05-07 20:00:37.242
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-07-02 08:27:40.697
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-07-02 07:43:56.999
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-07-02 07:32:23.042
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-07-02 07:02:19.205
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-07-02 06:17:16.452
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-07-01 18:55:24.778
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-06-30 21:11:13.593
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-06-30 14:16:46.287
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-06-30 06:21:00.627
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.2.443)
Adobe Acrobat 9 Pro - English, Français, Deutsch (Version: 9.5.3)
Adobe Acrobat 9.5.3 - CPSID_83708
Adobe AIR (Version: 3.6.0.6090)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Asset Services CS4 (Version: 4)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Community Help (Version: 3.5.23)
Adobe Creative Suite 4 Design Premium (Version: 4.0)
Adobe CS4 American English Speech Analysis Models (Version: 1)
Adobe CS4 French Speech Analysis Models (Version: 1)
Adobe CS4 German Speech Analysis Models (Version: 1)
Adobe CS4 International English Speech Analysis Models (Version: 1)
Adobe CS4 Italian Speech Analysis Models (Version: 1)
Adobe CS4 Japanese Speech Analysis Models (Version: 1)
Adobe CS4 Korean Speech Analysis Models (Version: 1)
Adobe CS4 Spanish Speech Analysis Models (Version: 1)
Adobe CSI CS4 (Version: 1)
Adobe CSI CS4 x64 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Device Central CS4 (Version: 2)
Adobe Dreamweaver CS4 (Version: 10.0)
Adobe Drive CS4 (Version: 1)
Adobe Drive CS4 x64 (Version: 1)
Adobe Dynamiclink Support (Version: 1)
Adobe Encore CS4 (Version: 4)
Adobe Encore CS4 Codecs (Version: 4)
Adobe Encore CS4 Library (Version: 4)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Fireworks CS4 (Version: 10.0)
Adobe Flash CS4 (Version: 10.0)
Adobe Flash CS4 Extension - Flash Lite STI en (Version: 3.0)
Adobe Flash CS4 STI-en (Version: 10.0)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.168)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Fonts All (Version: 2.0)
Adobe Illustrator CS5 (Version: 15.0)
Adobe InDesign CS4 (Version: 6.0)
Adobe InDesign CS4 Application Feature Set Files (Roman) (Version: 6.0)
Adobe InDesign CS4 Common Base Files (Version: 6.0)
Adobe InDesign CS4 Icon Handler (Version: 6.0)
Adobe InDesign CS4 Icon Handler x64 (Version: 6.0)
Adobe InDesign CS5 (Version: 7.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Media Encoder CS4 (Version: 1.0)
Adobe Media Encoder CS4 Additional Exporter (Version: 1.0)
Adobe Media Encoder CS4 Dolby (Version: 1.0)
Adobe Media Encoder CS4 Exporter (Version: 1.0)
Adobe Media Encoder CS4 Importer (Version: 1.0)
Adobe Media Player (Version: 1.8)
Adobe OnLocation CS4 (Version: 4)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Premiere Pro CS4 (Version: 4)
Adobe Premiere Pro CS4 Functional Content (Version: 4)
Adobe Premiere Pro CS4 Third Party Content (Version: 4)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe SGM CS4 (Version: 3.0)
Adobe SING CS4 (Version: 2.0)
Adobe Type Support CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe Version Cue CS4 Server (Version: 4.0)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetCMYK (Version: 2.0)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Avery Wizard 4.0 (Version: 4.0.103)
AVG 2013 (Version: 13.0.3222)
AVG 2013 (Version: 13.0.3408)
AVG 2013 (Version: 2013.0.3408)
Bamboo (Version: 5.2.5-5)
Bamboo Dock (Version: 4.0)
Bamboo Dock (Version: 4.1.0)
BioAPI Framework (Version: 1.0.1)
Bonjour (Version: 3.0.0.10)
Citrix Online Launcher (Version: 1.0.109)
Connect (Version: 1.0.0.1)
CutePDF Writer 3.0 (Version:  3.0)
D3DX10 (Version: 15.4.2368.0902)
Dell Backup and Recovery Manager (Version: 1.3)
Dell Control Point 64 (Version: 1.6.468.86)
Dell ControlPoint Security Manager (Version: 1.6.468.86)
Dell Edoc Viewer (Version: 1.0.0)
Dell Embassy Trust Suite by Wave Systems (Version: 02.05.04.001)
Dell Security Device Driver Pack (Version: 1.4.056)
EMBASSY Security Center Lite (Version: )
EMBASSY Security Center Lite (Version: 04.01.00.044)
EMBASSY Security Setup (Version: )
EMBASSY Security Setup (Version: 04.01.00.043)
eReg (Version: 1.20.138.34)
ESC Home Page Plugin (Version: )
ESC Home Page Plugin (Version: 04.01.00.010)
Evernote v. 4.6.7 (Version: 4.6.7.8409)
Gemalto (Version: 01.64.00.0010)
Google Chrome (Version: 29.0.1547.66)
Google Earth Plug-in (Version: 7.1.1.1888)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.21.153)
GoToMeeting 5.5.0.1132 (Version: 5.5.0.1132)
HitmanPro 3.7 (Version: 3.7.7.205)
IIS 7.5 Express (Version: 7.5.1042)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Network Connections 15.2.89.0 (Version: 15.2.89.0)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Internet Explorer Toolbar 4.7 by SweetPacks (Version: 4.7.0008)
iTunes (Version: 11.0.2.26)
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 37 (Version: 6.0.370)
Junk Mail filter update (Version: 15.4.3502.0922)
KeePass Password Safe 2.15
kuler (Version: 2.0)
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.61)
Logitech SetPoint 6.32 (Version: 6.32.20)
Logitech Unifying Software 2.10 (Version: 2.10.37)
Magical Jelly Bean KeyFinder (Version: 2.0.8.4)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET Web Pages (Version: 1.0.20105.0)
Microsoft Easy Assist v2 (Version: 8.1.6416.0)
Microsoft Lync 2010 (Version: 4.0.7577.4356)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office SharePoint Designer 2010 (Version: 14.0.4763.1000)
Microsoft Office SharePoint Designer MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Online Services Sign-in Assistant (Version: 7.250.4122.0)
Microsoft SharePoint Designer 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Native Client (Version: 10.50.1600.1)
Microsoft SQL Server Compact 4.0 Web Tools ENU (Version: 4.0.8482.1)
Microsoft SQL Server Compact 4.0 x64 ENU (Version: 4.0.8482.1)
Microsoft SQL Server System CLR Types (Version: 10.50.1600.1)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
Microsoft Web Deploy 2.0 (Version: 2.0.1042)
Microsoft Web Platform Installer 3.0 (Version: 3.0.3)
Microsoft WebMatrix (Version: 1.0.1042)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Migratr (Version: 1.06)
MobileMe Control Panel (Version: 3.1.6.0)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
Mozilla Thunderbird 17.0.5 (x86 en-US) (Version: 17.0.5)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MyFonts Order M3473360 (Version: 1.0)
MySQL Connector Net 6.2.3 (Version: 6.2.3)
MySQL Server 5.1 (Version: 5.1.53)
NTRU TCG Software Stack (Version: 2.1.29)
NVIDIA Drivers (Version: 1.9)
PDF Settings CS4 (Version: 9.0)
PDF Settings CS5 (Version: 10.0)
Photoshop Camera Raw (Version: 5.0)
Pixel Bender Toolkit (Version: 1.0)
PowerDVD DX (Version: 8.3.5424)
Preboot Manager (Version: 03.01.00.084)
PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
QuickBooks (Version: 22.0.4012.2206)
QuickBooks Premier: Nonprofit Edition 2012 (Version: 22.0.4012.2206)
QuickTime (Version: 7.73.80.64)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE 10.3 (Version: 10.3)
Roxio Creator DE 10.3 (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
salesforce.com Data Loader
SAMSUNG Intelli-studio
Spotify (Version: 0.9.1.57.ge7405149)
Suite Shared Configuration CS4 (Version: 1.0)
SupportSoft Assisted Service (Version: 15)
Symantec AntiVirus Win64 (Version: 10.2.1000.1)
Trusted Drive Manager (Version: 3.3.3.104)
TweetDeck (Version: 2.7.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
UPEK TouchChip Fingerprint Reader (Version: 1.2.0)
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 1.1.11 (Version: 1.1.11)
Vuze (Version: 4.7)
Wave Infrastructure Installer (Version: 07.65.31.0000)
Wave Support Software (Version: )
Wave Support Software (Version: 05.11.00.040)
WebTablet FB Plugin (Version: 2.0.0.1)
WebTablet IE Plugin (Version: 1.1.0.12)
WebTablet Netscape Plugin (Version: 1.1.0.10)
Windows Azure Active Directory Module for Windows PowerShell (Version: 1.0.0)
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 51%
Total physical RAM: 8125.59 MB
Available physical RAM: 3962.11 MB
Total Pagefile: 16249.33 MB
Available Pagefile: 11285.03 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.13 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:224.37 GB) (Free:101.86 GB) NTFS
3 Drive p: () (Network) (Total:743.99 GB) (Free:198.41 GB) NTFS
4 Drive s: () (Network) (Total:743.99 GB) (Free:198.41 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DEVILSCLUB
 
Administrator            Guest                    QBDataServiceUser19      
QBDataServiceUser22      Treeroots                
 
 
**** End of log ****


#7 cancer421

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Posted 13 September 2013 - 12:20 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.09.13.08
 
Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
monica :: DEVILSCLUB [administrator]
 
9/13/2013 10:05:14 AM
mbam-log-2013-09-13 (10-05-14).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 786532
Time elapsed: 13 minute(s), 27 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 4
\\NATURECSERVER\REDIRECTEDFOLDERS$\amyt\My Documents\Downloads\InternationalPrimoPDF.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Ryan\AppData\Local\Temp\nsyBA28.tmp (PUP.Optional.Somoto.A) -> Quarantined and deleted successfully.
C:\Users\Ryan\AppData\Local\Temp\nsfA1B7.tmp\bi_client.exe (PUP.Optional.Somoto.A) -> Quarantined and deleted successfully.
C:\Users\Ryan\Local Settings\Temporary Internet Files\Content.IE5\ML9K8BP0\bi_downloader[1].exe (PUP.Optional.Somoto.A) -> Quarantined and deleted successfully.
 
(end)


#8 cancer421

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Posted 13 September 2013 - 01:20 PM

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org
 
Database version: v2013.09.13.08
 
Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
monica :: DEVILSCLUB [administrator]
 
9/13/2013 10:41:26 AM
mbar-log-2013-09-13 (10-41-26).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 825990
Time elapsed: 37 minute(s), 16 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)


#9 cancer421

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Posted 13 September 2013 - 01:21 PM

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7600 Windows 7 x64
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
Java version: 1.6.0_37
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.660000 GHz
Memory total: 8520302592, free: 5601710080
 
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7600 Windows 7 x64
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
Java version: 1.6.0_37
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.660000 GHz
Memory total: 8520302592, free: 5601796096
 
Downloaded database version: v2013.09.13.08
Downloaded database version: v2013.08.06.01
=======================================
Initializing...
------------ Kernel report ------------
     09/13/2013 10:41:15
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\DRIVERS\ACPI.sys
\SystemRoot\system32\DRIVERS\WMILIB.SYS
\SystemRoot\system32\DRIVERS\msisadrv.sys
\SystemRoot\system32\DRIVERS\pci.sys
\SystemRoot\system32\DRIVERS\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\DRIVERS\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\vmstorfl.sys
\SystemRoot\system32\DRIVERS\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\system32\DRIVERS\PBADRV.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\SRTSP64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\System32\Drivers\SRTSPX64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\system32\DRIVERS\nvBridge.kmd
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\e1k62x64.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\wacomvhid.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\wacommousefilter.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\nvhda64v.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ADIHdAud.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\LEqdUsb.Sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\LHidEqd.Sys
\SystemRoot\system32\DRIVERS\LHidFilt.Sys
\SystemRoot\system32\DRIVERS\LMouFilt.Sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\Drivers\adfs.SYS
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\rdpdr.sys
\SystemRoot\system32\drivers\tdtcp.sys
\SystemRoot\System32\DRIVERS\tssecsrv.sys
\SystemRoot\System32\Drivers\RDPWD.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20130708.002\EX64.SYS
\??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20130708.002\ENG64.SYS
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\hitmanpro37.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8009af5060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80076d8050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8009af5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009af5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009af5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80076d8050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 18000000
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 289107
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 290816  Numsec = 17444864
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 17735680  Numsec = 470542336
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 250000000000 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-488261250-488281250)...
Done!
Read File:  File "c:\programdata\avg2013\chjw\6e8e3f5a8e3f1a53.dat:08b42779-83a8-4650-9d3d-7124df635179" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_1_290816_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished


#10 cancer421

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Posted 13 September 2013 - 01:26 PM

Rkill 2.6.1 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 09/13/2013 11:23:31 AM in x64 mode.
Windows Version: Windows 7 Professional 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]
 
Backup Registry file created at:
 C:\Users\monica\Desktop\rkill\rkill-09-13-2013-11-24-03.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  192.168.1.20    naturecserver
 
Program finished at: 09/13/2013 11:25:05 AM
Execution time: 0 hours(s), 1 minute(s), and 33 seconds(s)


#11 cancer421

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Posted 13 September 2013 - 01:28 PM

All done with the steps you provided. It looks like MBAR found nothing and Rkill did not ask me to reboot.

 

Internet Explorer Toolbar 4.7 by SweetPacks is still present in the list of installed programs in Control Panel.

 

I am out of office until Monday!  :hello:


Edited by cancer421, 13 September 2013 - 04:56 PM.


#12 Broni

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Posted 13 September 2013 - 05:09 PM

p22002970.gif You're running two AV programs, AVG and Norton (Symantec).

You must uninstall one of them.

If AVG use AVG Remover: http://www.avg.com/us-en/utilities

If Norton use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#13 cancer421

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Posted 17 September 2013 - 11:22 AM

Leaning toward uninstalling Norton.

 

Interesting note: AVG has been repeatedly alerting me of an infection within the Symantec folder.  This is the message I get:

 

Threat: Virus found in Win32/Heur

Object name: c:\ProgramData\Symantec\Symantec AntiVirus Corporate Edition\7.5\0000011E

 

I have tried to remove the threat via AVG but it keeps popping up. Not sure if it's real or a false positive due to Sweetpacks. What do you think?



#14 Broni

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Posted 17 September 2013 - 01:44 PM

Well start with uninstalling one of your AV programs.


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#15 cancer421

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Posted 18 September 2013 - 12:15 PM

Uninstalled Norton and ran TFC

 

 

 

 

 

 

 

# AdwCleaner v3.004 - Report created 18/09/2013 at 10:06:26
# Updated 15/09/2013 by Xplode
# Operating System : Windows 7 Professional  (64 bits)
# Username : monica - DEVILSCLUB
# Running from : C:\Users\monica\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Windows\SysWOW64\ARFC
Folder Deleted : C:\Windows\SysWOW64\jmdp
Folder Deleted : C:\Users\Ryan\AppData\Local\cre
Folder Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Folder Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj
Folder Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ojpijjmpahflnipadmlpgbjmagmjchkk
[!] Folder Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ojpijjmpahflnipadmlpgbjmagmjchkk
[!] Folder Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ojpijjmpahflnipadmlpgbjmagmjchkk
[!] Folder Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ojpijjmpahflnipadmlpgbjmagmjchkk
File Deleted : C:\Windows\System32\dmwu.exe
File Deleted : C:\Windows\System32\ImhxxpComm.dll
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : [x64] HKLM\SOFTWARE\WNLT
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16421
 
 
-\\ Mozilla Firefox v21.0 (en-US)
 
[ File : C:\Users\susan\AppData\Roaming\Mozilla\Firefox\Profiles\8al0wmou.default\prefs.js ]
 
 
[ File : C:\Users\monica\AppData\Roaming\Mozilla\Firefox\Profiles\3izthsb3.default-1373302819449\prefs.js ]
 
 
[ File : C:\Users\Ryan\AppData\Roaming\Mozilla\Firefox\Profiles\dlia955v.default\prefs.js ]
 
 
[ File : C:\Users\amy\AppData\Roaming\Mozilla\Firefox\Profiles\3k4c7bpi.default\prefs.js ]
 
 
[ File : C:\Users\amyt\AppData\Roaming\Mozilla\Firefox\Profiles\5l0erezo.default\prefs.js ]
 
 
-\\ Google Chrome v29.0.1547.66
 
[ File : C:\Users\monica\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
Deleted : icon_url
Deleted : search_url
Deleted : keyword
Deleted : urls_to_restore_on_startup
 
[ File : C:\Users\treeroots.NATUREC\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2819 octets] - [06/09/2013 15:51:22]
AdwCleaner[R1].txt - [2968 octets] - [18/09/2013 09:58:39]
AdwCleaner[S0].txt - [2949 octets] - [18/09/2013 10:06:26]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3009 octets] ##########





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