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Win7 Very Slow - ComboFix and other logs included below


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#1 tonytis

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Posted 09 September 2013 - 08:48 AM

I’m working a Win7 64 bit Ultimate Pc that I suspect has been hit with some type of spyware or virus. There are no popups or browser hijacks that appear, but the system is unbelievably slow. 

Below is a detailed description of the system and what I've done to clean it up.
8 Gigs ram
C drive –  720 GB, 340 Gb free
E-drive -  1 .1 Tb, 540 Gb free 
Processor AMD Athlon II 64 bit x 4 620 Ghz
 

It’s a standalone in its own workgroup. I ran the following utilities which helped:

ComboFix 
The report is attached but I don’t have the background to evaluate what should be deleted.
 

Rogue Kill – Found some registry entries that I had it remove.
-  I allowed it to remove the auto update tasks for Google and Adobe to lighten up the system overhead.

SuperAntiSpyware – found a few minor items and now it runs clean

Malwarebytes -  – found a few minor items and now it runs clean

TDsKiller – found a few items with the following options selected
-      Verify the file digital signatures
-      Detect TDLFS file system
Attached are two reports 
 

Conflicker  Checker from Symantec – found nothing

Symantec Endpoint protection  12.15.xx – Just found cookies which it deleted

Symantec Endpoint Protection displays a message at boot up saying it’s found a process and want to know if I should block it… I respond yes. I don’t know how to identify that process.

 

I delete all temp internet files weekly and defraged the system two weeks ago

The system boots faster now but is still slower than normal. There are many apps on this pc and can't afford the time to do a clean install right away. 

Attached Files



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#2 HelpBot

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#3 tonytis

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Posted 15 September 2013 - 07:47 AM

Attached is the DDS log I was instructed to create. Please contact me when someone is available.

 

I'm receiving a message at each boot from Symantec Endpoint Protection that a malicious app is trying to change my host file. I'm responding to Block the activity.

Attached Files



#4 CStew23

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Posted 15 September 2013 - 01:02 PM

Hello and Welcome to BleepingComputer Forums! welcome.gif
 
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    #5 CStew23

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    Posted 15 September 2013 - 06:03 PM

    Hi,

     

    Can you post the log from Malwarebytes Anti-Malware please? You can access it via the logs tab of the program and double clicking on the most recent txt file.


    Please don't send help request via PM, unless I am already helping you. Use the forums!
    If you have not heard from me in 48 hours please use this and send me a PM reminder.

    #6 tonytis

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    Posted 15 September 2013 - 08:03 PM

    Here is a log that was generated this morning.

     

    Also: every time Windows boots, I receive a notification from Symantec Endpoint Protection that the Sonar Protection caught suspicious process trying to change my host file. It asked if I want to block it or allow it. I always select Block it.

     

    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.09.15.03

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16686
    XXX :: XXX-7 [administrator]

    Protection: Enabled

    9/15/2013 10:09:50 AM
    mbam-log-2013-09-15 (10-09-50).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
    Scan options disabled:
    Objects scanned: 273209
    Time elapsed: 12 minute(s), 10 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 15
    HKCR\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
    HKCR\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{291BCCC1-6890-484a-89D3-318C928DAC1B} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\esrv.BabylonESrvc.1 (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\esrv.BabylonESrvc (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
    HKCR\wajam.WajamDownloader.1 (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
    HKCR\wajam.WajamDownloader (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{B8276A94-891D-453C-9FF3-715C042A2575} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\b (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\Typelib\{6E8BF012-2C85-4834-B10A-1B31AF173D70} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
    HKCR\AppID\priam_bho.DLL (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 2
    C:\Users\XXX\AppData\Roaming\OpenCandy (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
    C:\Users\XXX\AppData\Roaming\OpenCandy\E38598EFBBCF48F4A99A58A8A365C487 (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

    Files Detected: 2
    C:\Users\XXX\AppData\Roaming\OpenCandy\E38598EFBBCF48F4A99A58A8A365C487\AVG Safeguard.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
    C:\Users\XXX\AppData\Roaming\OpenCandy\E38598EFBBCF48F4A99A58A8A365C487\AVG_Toolbar_CB_ALL_p3v5.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

    (end)



    #7 tonytis

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    Posted 15 September 2013 - 08:08 PM

    The name of the process that I'm always notified about is c:\windows\ssytem32\svchost.exe

     

    It happens about four minutes after Windows boots.... Every Time. I tried running RKill to trap the process and fins it, but I never found any more info on it.

     



    #8 tonytis

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    Posted 15 September 2013 - 08:09 PM

    Also, I'm not receiving email notifications from this site when you respond. Please let me know what email address it comes from so I can make sure it's whitelisted in my spam blocker.



    #9 CStew23

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    Posted 18 September 2013 - 05:59 PM

    Hi,
     
    Can you see if Babylon Toolbar is in your Add-Ons please? See here for instructions on uninstalling an add-on - https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
     
    As for the notifications issue, is the box "follow this topic" checked, and is immediate email notification activated?
     
    The email address which is sending the notifications should be apache@www.bleepingcomputer.com.
    ======

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    #10 CStew23

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    Posted 20 September 2013 - 04:49 PM

    hey tonytis,

    Still with me?
    Please don't send help request via PM, unless I am already helping you. Use the forums!
    If you have not heard from me in 48 hours please use this and send me a PM reminder.

    #11 schrauber

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    Posted 23 September 2013 - 01:06 AM

    Due to the lack of feedback, this topic is now closed.

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