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#1 Lynn1980

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Posted 09 September 2013 - 07:39 AM

Two weeks ago I reformatted my hard drive.   After the reformat I started to receive a strange error that I could not not find on the internet that caused my computer to crash:

 

The following boot-start or system-start driver(s) failed to load: 

bowon

 

It's an event 7026 error.     I thought that perhaps that it was a bad driver that I installed or something.  I could find no mention whatsoever on the internet.  It usually happened two or three times a day....no big deal.       The last 24 or so hours has brought numerous shut downs and I am now worried.  

 

The next two posts will contain information from minitoolbox and a snapshot of speccy.  



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#2 Lynn1980

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Posted 09 September 2013 - 07:43 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by xxxxxxxx (administrator) on 09-09-2013 at 19:20:18
Running from "C:\Users\xxxxxxxxxxx\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/09/2013 07:16:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))


System errors:
=============
Error: (09/09/2013 07:15:56 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (09/09/2013 07:15:26 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (09/09/2013 07:15:26 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (09/09/2013 07:15:20 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
bowon

Error: (09/09/2013 07:15:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:14:09 PM on ?9/?9/?2013 was unexpected.

Error: (09/09/2013 07:13:10 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:12:18 PM on ?9/?9/?2013 was unexpected.

Error: (09/09/2013 00:00:30 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (09/09/2013 00:00:00 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (09/09/2013 00:00:00 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (09/09/2013 11:59:46 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
bowon


Microsoft Office Sessions:
=========================
Error: (09/09/2013 07:16:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/09/2013 07:15:25 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700

Error: (09/09/2013 07:15:24 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))


**** End of log ****

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by xxxxxx (administrator) on 09-09-2013 at 19:40:08
Running from "C:\Users\xxxxxxx\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

=========================== Installed Programs ============================

µTorrent (Version: 3.3.1.30017)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Advanced SystemCare 6 (Version: 6.0)
AMD Accelerated Video Transcoding (Version: 12.5.100.21116)
AMD APP SDK Runtime (Version: 10.0.937.2)
AMD Catalyst Install Manager (Version: 8.0.877.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.71116.1554)
Arc (Version: 1.0.0.5510)
Atheros Driver Installation Program (Version: 9.0)
Bing Bar (Version: 7.2.241.0)
Broadcom NetLink Controller (Version: 14.8.4.1)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.1116.1515.27190)
Catalyst Control Center Graphics Previews Common (Version: 2012.1116.1515.27190)
Catalyst Control Center InstallProxy (Version: 2012.1116.1515.27190)
Catalyst Control Center Localization All (Version: 2012.1116.1515.27190)
CCC Help Chinese Standard (Version: 2012.1116.1514.27190)
CCC Help Chinese Traditional (Version: 2012.1116.1514.27190)
CCC Help Czech (Version: 2012.1116.1514.27190)
CCC Help Danish (Version: 2012.1116.1514.27190)
CCC Help Dutch (Version: 2012.1116.1514.27190)
CCC Help English (Version: 2012.1116.1514.27190)
CCC Help Finnish (Version: 2012.1116.1514.27190)
CCC Help French (Version: 2012.1116.1514.27190)
CCC Help German (Version: 2012.1116.1514.27190)
CCC Help Greek (Version: 2012.1116.1514.27190)
CCC Help Hungarian (Version: 2012.1116.1514.27190)
CCC Help Italian (Version: 2012.1116.1514.27190)
CCC Help Japanese (Version: 2012.1116.1514.27190)
CCC Help Korean (Version: 2012.1116.1514.27190)
CCC Help Norwegian (Version: 2012.1116.1514.27190)
CCC Help Polish (Version: 2012.1116.1514.27190)
CCC Help Portuguese (Version: 2012.1116.1514.27190)
CCC Help Russian (Version: 2012.1116.1514.27190)
CCC Help Spanish (Version: 2012.1116.1514.27190)
CCC Help Swedish (Version: 2012.1116.1514.27190)
CCC Help Thai (Version: 2012.1116.1514.27190)
CCC Help Turkish (Version: 2012.1116.1514.27190)
ccc-utility (Version: 2012.1116.1515.27190)
CCleaner (Version: 4.05)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Europa Universalis IV
FileHippo.com Update Checker
Foxit Reader (Version: 6.0.6.722)
Google Chrome (Version: 28.0.1500.5)
K-Lite Codec Pack 9.9.5 (Full) (Version: 9.9.5)
magicJack (Version: 2.0.6073.4413)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.3.0216.0)
Microsoft Security Essentials (Version: 4.3.216.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
Razer Game Booster (Version: 3.7)
Realtek High Definition Audio Driver (Version: 6.0.1.6680)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype Click to Call (Version: 6.11.13348)
Skype™ 6.7 (Version: 6.7.102)
SlimCleaner (Version: 4.0.30878)
SlimDrivers (Version: 2.2.30877)
The Witcher 2 - Assassins of Kings Enhanced Edition
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
USB Disk Security
VLC media player 2.0.8 (Version: 2.0.8)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
WinRAR 5.00 beta 8 (32-bit) (Version: 5.00.8)
YTD Video Downloader 4.5 (Version: 4.5)

========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 3066.93 MB
Available physical RAM: 1966.71 MB
Total Pagefile: 6132.14 MB
Available Pagefile: 4277.44 MB
Total Virtual: 2047.88 MB
Available Virtual: 1940.71 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:48.83 GB) (Free:20.08 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:249.26 GB) (Free:16.38 GB) NTFS

========================= Users: ========================================

User accounts for \\xxxxxxxxxxxxx

Administrator            xxxxxxxx                   Guest                    


**** End of log ****
 


Edited by Lynn1980, 09 September 2013 - 07:44 AM.


#3 Lynn1980

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Posted 09 September 2013 - 07:47 AM

http://speccy.piriform.com/results/1OpgIr1I73QqMXa7TLw0i5C



#4 Lynn1980

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Posted 09 September 2013 - 07:52 AM

corrective actions:  

 

 

As normal I have done security scans with mbam and microsoft security essentials.    I have cleaned the system with advanced system care 6, ccleaner, and slimware.    updated my drivers via slimdrivers.  

 

 

For the error %%-1073473535 I rebuilt my caching system:  Control Panel --> Indexing Options --> Advanced --> Rebuild.



#5 hamluis

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Posted 09 September 2013 - 10:01 AM

Please...be patient while I look your data over :).

 

No overheating issue with CPU, max temp appears to be 105 Celsius, Windows install 14Aug2013.

 

Please...uninstall Iobit System Care, it is a "registry cleaner/optimizer" and BC does not support the use of such.

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

USB Disk Security...??  What makes this necessary/desireable?  Possibly conflicts with other malware-defense programs normally installed on a system.

 

uTorrent, obvious malware risks from torrent downloads.

 

Hard drive:  SMART status of "Warning".  I suggest running the long/extended test, using the SeaTools For DOS diagnostic.If recent backup hasn[t been made...I suggest that be done, before testing.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

Louis


Edited by hamluis, 09 September 2013 - 10:43 AM.


#6 Lynn1980

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Posted 09 September 2013 - 11:31 AM

Once I downloaded speccy I realized how hot my motherboard was getting and I was like wow. time to get a new internal fan for my computer. it should be around 70c under load aye? Perhaps replacing the computer itself may be in order. Its four plus years old and has generallys served me well. As per your suggestion I uninstalled advanced system care, though i will sorely miss the turbo boost, and USB disk security. I thought that USB disk security would be ok since it's not an av program (or perhaps I am mistaken). How long will a Seatool scan last? why would I need to back up my data again? is there risk that I would lose any data or something I have never heard of this type of scan I will need some time to read the 24 page pdf file that you linked to.

#7 Lynn1980

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Posted 09 September 2013 - 11:33 AM

oh utorrent.....well *cough* I like to download my favorite american tv shows while living in thailand *cough* Not the safest thing to do I know *sigh*

#8 hamluis

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Posted 09 September 2013 - 11:58 AM

The basic principle behind backing up a system routinely...is that none of us knows what the future holds, except in hindsight.

 

A comptuter is a highly complicated tool or toy (depends on user).  It has moving parts (hard drive) and electronic parts which most of us do not understand the workings of.  Even if we think that we understand...the fact that any part may crap out at any time (do a Google sometime on the shipped "new" components that arrive at purchasers DOA) makes a computer a device that is a problem waiting to happen, IMO...just as your next step outside your door is an accident waiting to happen.

 

If that doesn't explain the need to conduct routine backups...then I really don't know how to get that message across.

 

Since the hard drive is, IMO, the computer component most likely to fail or degrade...and since Windows and all files are stored on hard drives...backing up the drive contents is the only way to mitigate the risk users face daily...anytime they do anything...involving a computer.

 

I consider backing up...essential preventive maintenance...for anyone using...troubleshooting...or attempting to otherwise "repair" a computer situation where the hard drive is involved.

 

I cannot estimate how long a diagnostic will take...depends on size of drive and problems encountered, I imagine.  I know that it should take longer than it takes a chkdsk /r to complete on that drive...beyond that, I have no clue.  I don't time such things...the time it takes is not important to me.

 

Louis



#9 Lynn1980

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Posted 09 September 2013 - 01:12 PM

i misunderstood what he meant by backing my files up. I was under the impression that I should back up all my important files on a usb or other external hard drive. It's getting late for me so please forgive me. Thanks for all the helpful suggestions.




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