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error 5B00 on Canon ix6540


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5 replies to this topic

#1 erickhew

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Posted 09 September 2013 - 06:14 AM

hey,

 

I have a Canon printer ix6540 pixma and when  I switch it on, the cradle(cartridge carrier) doesn't move and brings an error "5B00"

how can I solve this??

 

thanks



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#2 chrisd87

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Posted 09 September 2013 - 09:11 AM

Your error means the waste ink pads are full, its recommended you get them replaced but they should hold out for a bit. To get the printer going again you can follow these steps and reset the counter.


1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button.
(DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and
Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4) When the Power LED lights in green, press the Resume/Cancel button 4 times. (Each time the Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

 

That should reset the counter and get you back up and running.

 

*Note*

That I would get your printer serviced by a technician, and not simply keep resetting the counter, as over-time it will mess up the printer


Edited by chrisd87, 09 September 2013 - 09:13 AM.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#3 erickhew

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Posted 09 September 2013 - 09:37 AM

had no idea because the printer is somehow new but...

thanks alot! :) i will try that one out



#4 chrisd87

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Posted 09 September 2013 - 10:32 AM

had no idea because the printer is somehow new but...

thanks alot! :) i will try that one out

Anytime, let us know the outcome.


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#5 erickhew

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Posted 12 September 2013 - 12:50 AM

Gave the printer to a technician together with the instructions and it was brought back fine, I guess it worked.

 

Thanks a lot for that man :bananas:



#6 chrisd87

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Posted 12 September 2013 - 06:58 AM

Anytime, let us know if you need anymore help.


Edited by chrisd87, 12 September 2013 - 06:58 AM.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 





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