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infection with ad.xtendmedia.com popup window


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5 replies to this topic

#1 Randallw

Randallw

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  • Local time:11:45 PM

Posted 09 September 2013 - 12:44 AM

The popup window with the domain ad.xtendmedia.com ( claims that spyware is slowing down my computer ) has been appearing on my machine.  I have not been able to clean it with Malwarebytes ( using the latest database ).  My antivirus is Trend Micro Titanium 2012, which crashes when I try launching it ( corrupted? disabled by the malware? ).

 

System specs:

Win XP Home, SP 3

Pentium 4 1.8 Ghz ( crawl crawl crawl )

RAM 2 GB

 



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Location:Daly City, CA
  • Local time:12:45 AM

Posted 09 September 2013 - 07:01 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Randallw

Randallw
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  • Members
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  • Local time:11:45 PM

Posted 10 September 2013 - 01:36 PM

Security Check log:

 

 Results of screen317's Security Check version 0.99.73  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Panda Internet Security 2009   
 ZoneAlarm Free Firewall    
 ZoneAlarm Firewall     
 ZoneAlarm LTD Toolbar    
 ZoneAlarm Security Toolbar    
 ZoneAlarm Security     
 Trend Micro Titanium 2012   
 Trend Micro Titanium    
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 Java™ 6 Update 37  
 Java 7 Update 25  
 Adobe Flash Player     11.8.800.94  
 Adobe Reader 8  
 Adobe Reader XI  
 Mozilla Firefox (23.0.1)
 Google Chrome 29.0.1547.62  
 Google Chrome 29.0.1547.66  
````````Process Check: objlist.exe by Laurent````````  
 CheckPoint ZoneAlarm vsmon.exe  
 CheckPoint ZoneAlarm zatray.exe  
 Trend Micro UniClient UiFrmWrk uiWatchDog.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

 

============================================================

 

FSS log:

 

Farbar Service Scanner Version: 05-09-2013
Ran by RandallW (administrator) on 10-09-2013 at 01:26:46
Running from "C:\Documents and Settings\RandallW\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Disabled. The default start type is Auto.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of sharedaccess. The value does not exist.
Unable to retrieve ServiceDll of sharedaccess. The value does not exist.
Checking LEGACY_sharedaccess: ATTENTION!=====> Unable to open LEGACY_sharedaccess\0000 registry key. The key does not exist.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc: "C:\WINDOWS\System32\svchost.exe -k netsvcs".
The ServiceDll of wscsvc: ""C:\WINDOWS\system32\wscsvc.dll"".


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking LEGACY_wuauserv: ATTENTION!=====> Unable to open LEGACY_wuauserv\0000 registry key. The key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking LEGACY_BITS: ATTENTION!=====> Unable to open LEGACY_BITS\0000 registry key. The key does not exist.


Windows Autoupdate Disabled Policy:
============================


Other Services:
==============
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Bridge(9) BridgeMP(8) Gpc(6) IPSec(4) NetBT(5) NwlnkIpx(10) NwlnkNb(11) PSched(7) Tcpip(3)
0x15000000040000000100000002000000030000001200000011000000100000000F0000000E0000000D0000000C0000001500000005000000060000000700000008000000090000000A0000000B0000001300000014000000
IpSec Tag value is correct.

**** End of log ****

 

========================================================

 

MiniToolBox log:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by RandallW (administrator) on 10-09-2013 at 01:42:28
Running from "C:\Documents and Settings\RandallW\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.http", "127.0.0.1"
"network.proxy.http_port", 50370
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : CompaqDesktop

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-E0-18-A0-D8-F9

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.145

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : Sunday, September 08, 2013 2:03:25 AM

        Lease Expires . . . . . . . . . . : Sunday, September 15, 2013 2:03:25 AM

Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  74.125.239.46, 74.125.239.37, 74.125.239.34, 74.125.239.40
      74.125.239.39, 74.125.239.36, 74.125.239.35, 74.125.239.32, 74.125.239.41
      74.125.239.33, 74.125.239.38



Pinging google.com [74.125.239.46] with 32 bytes of data:



Reply from 74.125.239.46: bytes=32 time=12ms TTL=55

Reply from 74.125.239.46: bytes=32 time=11ms TTL=55



Ping statistics for 74.125.239.46:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 11ms, Maximum = 12ms, Average = 11ms

Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=103ms TTL=49

Reply from 98.139.183.24: bytes=32 time=114ms TTL=49



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 103ms, Maximum = 114ms, Average = 108ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 e0 18 a0 d8 f9 ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1   192.168.1.145      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      192.168.1.0    255.255.255.0    192.168.1.145   192.168.1.145      20
    192.168.1.145  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.1.255  255.255.255.255    192.168.1.145   192.168.1.145      20
        224.0.0.0        240.0.0.0    192.168.1.145   192.168.1.145      20
  255.255.255.255  255.255.255.255    192.168.1.145   192.168.1.145      1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/08/2013 09:36:33 AM) (Source: Application Error) (User: )
Description: Faulting application vizorhtmldialog.exe, version 5.4.0.1023, faulting module libcef.dll, version 1.1.0.1046, fault address 0x00b7b243.
Processing media-specific event for [vizorhtmldialog.exe!ws!]

Error: (09/08/2013 09:36:17 AM) (Source: Application Error) (User: )
Description: Faulting application vizorhtmldialog.exe, version 5.4.0.1023, faulting module libcef.dll, version 1.1.0.1046, fault address 0x00b7b243.
Processing media-specific event for [vizorhtmldialog.exe!ws!]

Error: (09/08/2013 02:11:04 AM) (Source: Application Error) (User: )
Description: Faulting application uiwinmgr.exe, version 5.4.0.1034, faulting module libcef.dll, version 1.1.0.1046, fault address 0x00b7b243.
Processing media-specific event for [uiwinmgr.exe!ws!]

Error: (09/08/2013 02:10:19 AM) (Source: Application Error) (User: )
Description: Faulting application uiwinmgr.exe, version 5.4.0.1034, faulting module libcef.dll, version 1.1.0.1046, fault address 0x00b7b243.
Processing media-specific event for [uiwinmgr.exe!ws!]

Error: (09/08/2013 02:06:31 AM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (09/08/2013 01:53:32 AM) (Source: Application Error) (User: )
Description: Faulting application uiwinmgr.exe, version 5.4.0.1034, faulting module libcef.dll, version 1.1.0.1046, fault address 0x00b7b243.
Processing media-specific event for [uiwinmgr.exe!ws!]

Error: (09/08/2013 01:49:40 AM) (Source: Application Error) (User: )
Description: Faulting application uiwinmgr.exe, version 5.4.0.1034, faulting module libcef.dll, version 1.1.0.1046, fault address 0x00b7b243.
Processing media-specific event for [uiwinmgr.exe!ws!]

Error: (09/06/2013 01:20:10 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (08/31/2013 11:58:53 AM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (08/29/2013 11:08:34 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory


System errors:
=============
Error: (09/10/2013 01:43:28 AM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for c:\program files\real\realplayer\RealPlay.exe.
Reference error message: The operation completed successfully.
.

Error: (09/10/2013 01:43:28 AM) (Source: SideBySide) (User: )
Description: Resolve Partial Assembly failed for CinemasterAudio.4.3.
Reference error message: The referenced assembly is not installed on your system.
.

Error: (09/10/2013 01:43:28 AM) (Source: SideBySide) (User: )
Description: Dependent Assembly CinemasterAudio.4.3 could not be found and Last Error was The referenced assembly is not installed on your system.

Error: (09/10/2013 01:43:28 AM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for c:\program files\real\realplayer\RealPlay.exe.
Reference error message: The operation completed successfully.
.

Error: (09/10/2013 01:43:28 AM) (Source: SideBySide) (User: )
Description: Resolve Partial Assembly failed for CinemasterAudio.4.3.
Reference error message: The referenced assembly is not installed on your system.
.

Error: (09/10/2013 01:43:28 AM) (Source: SideBySide) (User: )
Description: Dependent Assembly CinemasterAudio.4.3 could not be found and Last Error was The referenced assembly is not installed on your system.

Error: (09/10/2013 01:43:27 AM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for c:\program files\real\realplayer\RealPlay.exe.
Reference error message: The operation completed successfully.
.

Error: (09/10/2013 01:43:27 AM) (Source: SideBySide) (User: )
Description: Resolve Partial Assembly failed for CinemasterAudio.4.3.
Reference error message: The referenced assembly is not installed on your system.
.

Error: (09/10/2013 01:43:27 AM) (Source: SideBySide) (User: )
Description: Dependent Assembly CinemasterAudio.4.3 could not be found and Last Error was The referenced assembly is not installed on your system.

Error: (09/10/2013 01:43:27 AM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for c:\program files\real\realplayer\RealPlay.exe.
Reference error message: The operation completed successfully.
.


Microsoft Office Sessions:
=========================
Error: (09/08/2013 09:36:33 AM) (Source: Application Error)(User: )
Description: vizorhtmldialog.exe5.4.0.1023libcef.dll1.1.0.104600b7b243

Error: (09/08/2013 09:36:17 AM) (Source: Application Error)(User: )
Description: vizorhtmldialog.exe5.4.0.1023libcef.dll1.1.0.104600b7b243

Error: (09/08/2013 02:11:04 AM) (Source: Application Error)(User: )
Description: uiwinmgr.exe5.4.0.1034libcef.dll1.1.0.104600b7b243

Error: (09/08/2013 02:10:19 AM) (Source: Application Error)(User: )
Description: uiwinmgr.exe5.4.0.1034libcef.dll1.1.0.104600b7b243

Error: (09/08/2013 02:06:31 AM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (09/08/2013 01:53:32 AM) (Source: Application Error)(User: )
Description: uiwinmgr.exe5.4.0.1034libcef.dll1.1.0.104600b7b243

Error: (09/08/2013 01:49:40 AM) (Source: Application Error)(User: )
Description: uiwinmgr.exe5.4.0.1034libcef.dll1.1.0.104600b7b243

Error: (09/06/2013 01:20:10 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (08/31/2013 11:58:53 AM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (08/29/2013 11:08:34 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory


=========================== Installed Programs ============================

7-Zip 4.64
Adobe Customization Wizard 8 (Version: 8.0.0)
Adobe Download Manager (Version: 1.6.2.63)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
America Online
AnyDVD (Version: 6.8.9.0)
APC PowerChute Personal Edition (Version: 2.0)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
AT&T Self Support Tool
AVIcodec (remove only)
Backpack Driver
BitTorrent (Version: 7.1.0)
Camera Window DS (Version: 5.0)
Camera Window DVC (Version: 5.0)
Camera Window MC (Version: 5.0)
CamStudio
Canon Camera Support Core Library (Version: 7.1.0.11)
Canon Camera Window DS for ZoomBrowser EX (Version: 5.0)
Canon Camera Window DVC for ZoomBrowser EX (Version: 5.0)
Canon Camera Window for ZoomBrowser EX (Version: 5.0)
Canon iP3500 series User Registration
Canon MovieEdit Task for ZoomBrowser EX (Version: 1.2.0.21)
Canon My Printer
Canon PhotoRecord (Version: 02.01.00069)
Canon RAW Image Task for ZoomBrowser EX (Version: 1.2)
Canon RemoteCapture Task for ZoomBrowser EX (Version: 1.1)
Canon Utilities Easy-PhotoPrint EX
Canon Utilities PhotoStitch 3.1 (Version: 3.1.14)
Canon Utilities Solution Menu
Canon ZoomBrowser EX (Version: 5.00.0000)
CCleaner (Version: 3.16)
CloneCD
Coloreal
Compaq Advisor
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
ContentManager (Version: 0.5)
Coupon Printer for Windows (Version: 5.0.0.2)
DeductionPro 2009 (Version: 17.04)
DesignPro 5.4 Limited Edition (Version: 5.2.1201)
Direct Show Ogg Vorbis Filter (remove only)
DivX (Version: 5.2)
DriverAgent by eSupport.com
DVD Shrink 3.2
Easy Access Button Support
EFI PrintMe Toolbar (Version: 1.0.1)
Enhanced Multimedia Keyboard Solution
FastStone Image Viewer 1.9 (Version: 1.9)
ffdshow (remove only)
FlashGet(JetCar)
Gary Grigsby's War in the East (Version: 1.00)
Google Chrome (Version: 29.0.1547.66)
Google Earth (Version: 5.2.0.5932)
Google Update Helper (Version: 1.3.21.153)
Google Updater (Version: 2.4.2432.1652)
H&R Block California 2009 (Version: 1.09.3601)
H&R Block California 2010 (Version: 1.10.4801)
H&R Block California 2011 (Version: 1.11.4901)
H&R Block California 2012 (Version: 1.12.7501)
H&R Block Deluxe + Efile + State 2009 (Version: 09.04.7101)
H&R Block Deluxe + Efile + State 2010 (Version: 10.04.6402)
H&R Block Deluxe + Efile + State 2011 (Version: 11.05.7102)
H&R Block Deluxe + Efile + State 2012 (Version: 12.05.7803)
hp instant support (Version: 4.03.00)
HP Product Detection (Version: 10.7.9.0)
ICQ
Intel Processor Diagnostic Tool  (Version: 6.0.0)
Intel® 845G Chipset Graphics Driver Software
Intel® Processor Frequency ID Utility (Version: 7.20.0000)
Intel® Processor ID Utility (Version: 4.23.0000)
Ipswitch WS_FTP Professional 2006 (Version: 10.0.1.0)
IsoBuster 1.8 (Version: 1.8)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 37 (Version: 6.0.370)
JPEG Recovery Pro 4.0
Labtec WebCam (Version: 5.64.0000)
Lexar Media Reader Products (Version: 2.00.05)
Magic ISO Maker v5.5 (build 0273)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MediaFACE 4.2 (Version: 4.2)
Microsoft .NET Framework (English) (Version: 1.0.3705)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30320)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Data Access Components KB870669
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Works 6.0 (Version: 06.00.0000)
Microsoft XML Parser (Version: 8.70.1104.04)
MiraScan V4.03
MovieEdit Task (Version: 1.2.0.21)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
My Net View (Version: 1.0.12.0)
MyPoints Toolbar
Nero 6 Ultra Edition
neroxml (Version: 1.0.0)
NVIDIA Drivers
OpenMG Secure Module 4.6.01 (Version: 4.6.01.10041)
Paint Shop Pro 6.02 EVAL
Panda Internet Security 2009 (Version: 14.00.00)
Pdf995 (installed by TaxCut)
PdfEdit995 (installed by TaxCut)
PhotoRescue Advanced PC 2.1.697
PhotoStitch (Version: 3.1.14)
PrintMe Driver for Windows (Version: 10.0.0.118)
QuickTime (Version: 7.73.80.64)
RAW Image Task 1.2 (Version: 1.2)
RealDownloader (Version: 1.3.0)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.0)
RealUpgrade 1.1 (Version: 1.1.0)
RemoteCapture Task 1.1 (Version: 1.1)
S3Display
S3Gamma2
S3Info2
S3Overlay
SAMSUNG USB Driver for Mobile Phones (Version: 1.4.103.0)
SimCity 3000
Speccy (Version: 1.07)
SpeedFan (remove only)
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
swMSM (Version: 12.0.0.1)
Symantec Technical Support Web Controls (Version: 3.5.3)
System Requirements Lab
TaxCut 2003
TaxCut 2004
TaxCut California 2007 (Version: 1.07.6301)
TaxCut California 2008 (Version: 1.08.3201)
TaxCut Deluxe 2005
TaxCut Premium + State + Efile 2007 (Version: 07.05.0000)
TaxCut Premium + State + Efile 2008 (Version: 08.07.7101)
TaxCut Premium 2006
The Operational Art of War: Century of Warfare
TornTV (Version: 2.1 Build 26473)
Trend Micro Titanium (Version: 5.00)
Trend Micro Titanium 2012 (Version: 5.4)
UltraISO 8.0 Premium Edition
Uniblue PowerSuite
VC 9.0 Runtime (Version: 1.0.0)
VCRedistSetup (Version: 1.0.0)
Viewpoint Media Player (Remove Only)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
VueScan
WD Print Share (Version: 2.25)
WD Quick View (Version: 1.6.0.13)
WebFldrs XP (Version: 9.50.5318)
Winamp (Version: 5.572 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Essentials Media Codec Pack 1.0 (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.5.0540.0)
Windows Genuine Advantage v1.3.0254.0 (Version: 1.3.0254.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows Presentation Foundation (Version: 3.0.6920.0)
Windows Resource Kit Tools - SubInAcl.exe (Version: 5.2.3790.1164)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR archiver
Works Suite OS Pack (Version: 1.0.0.0000)
WorldWinner Games (Version: 1.10.0.25)
XML Paper Specification Shared Components Pack 1.0
Yahoo! Internet Mail
Yahoo! Login
ZoneAlarm Firewall (Version: 11.0.000.504)
ZoneAlarm Free Firewall (Version: 11.0.000.504)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 11.0.000.504)
ZoneAlarm Security Toolbar  (Version: 1.8.11.11)

========================= Devices: ================================

Name: Intel® 82845G/GL Graphics Controller
Description: Intel® 82845G/GL Graphics Controller
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel Corporation
Service: ialm
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Patin Couffin engine
Description: Patin Couffin engine
Class Guid: {FF646F80-8DEF-11D2-9449-00105A075F6B}
Manufacturer: VSO Software
Service: Pcouffin
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.


========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 2039.52 MB
Available physical RAM: 1065.33 MB
Total Pagefile: 5969.13 MB
Available Pagefile: 5132.13 MB
Total Virtual: 2047.88 MB
Available Virtual: 1960.81 MB

========================= Partitions: =====================================

2 Drive c: (C drive) (Fixed) (Total:37.26 GB) (Free:7.67 GB) NTFS
3 Drive d: (D drive) (Fixed) (Total:111.79 GB) (Free:69.06 GB) NTFS
4 Drive e: (SimCity3000) (CDROM) (Total:0.48 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\COMPAQDESKTOP

Administrator            ASPNET                   Guest                    
HelpAssistant            RandallW                 SUPPORT_388945a0         
SUPPORT_b326ad0c         


**** End of log ****
 

============================================

 

MBAM log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.10.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
RandallW :: COMPAQDESKTOP [administrator]

9/10/2013 1:50:21 AM
mbam-log-2013-09-10 (01-50-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 297950
Time elapsed: 27 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings (PUP.Optional.BProtector) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

===============================================

 

Malw Anti Rootkit logs:

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org

Database version: v2013.09.10.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
RandallW :: COMPAQDESKTOP [administrator]

9/10/2013 10:51:28 AM
mbar-log-2013-09-10 (10-51-28).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 292185
Time elapsed: 27 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 2
C:\WINDOWS\Installer\{4f57f390-627e-9b0b-779c-158d4519b6f1}\L (Backdoor.0Access) -> No action taken.
C:\WINDOWS\Installer\{4f57f390-627e-9b0b-779c-158d4519b6f1}\U (Backdoor.0Access) -> No action taken.

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

--------------------------------------------------------------

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_37

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.793000 GHz
Memory total: 2138595328, free: 1605255168

Downloaded database version: v2013.09.10.08
Downloaded database version: v2013.08.06.01
=======================================
Initializing...
------------ Kernel report ------------
     09/10/2013 10:33:54
------------ Loaded modules -----------
\WINDOWS\system32\ntoskrnl.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\System32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
compbatt.sys
\WINDOWS\System32\DRIVERS\BATTC.SYS
pciide.sys
\WINDOWS\System32\DRIVERS\PCIIDEX.SYS
viaide.sys
intelide.sys
MountMgr.sys
ftdisk.sys
PartMgr.sys
VolSnap.sys
ElbyVCD.sys
\WINDOWS\System32\DRIVERS\SCSIPORT.SYS
atapi.sys
disk.sys
\WINDOWS\System32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
PxHelp20.sys
KSecDD.sys
WudfPf.sys
Ntfs.sys
NDIS.sys
viaagp1.sys
speedfan.sys
Mup.sys
giveio.sys
\SystemRoot\System32\DRIVERS\intelppm.sys
\SystemRoot\System32\DRIVERS\bpusbflt.sys
\SystemRoot\System32\DRIVERS\usbuhci.sys
\SystemRoot\System32\DRIVERS\USBPORT.SYS
\SystemRoot\System32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\nv4_mini.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\drivers\es1371mp.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\System32\DRIVERS\ltmdmnt.sys
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\system32\DRIVERS\Rtnicxp.sys
\SystemRoot\System32\DRIVERS\fdc.sys
\SystemRoot\System32\DRIVERS\parport.sys
\SystemRoot\System32\DRIVERS\serial.sys
\SystemRoot\System32\DRIVERS\serenum.sys
\SystemRoot\System32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\PS2.sys
\SystemRoot\System32\DRIVERS\kbdclass.sys
\??\C:\WINDOWS\System32\drivers\PGPsdk.sys
\SystemRoot\System32\DRIVERS\mouclass.sys
\SystemRoot\System32\DRIVERS\imapi.sys
\SystemRoot\System32\Drivers\AnyDVD.sys
\SystemRoot\System32\Drivers\ElbyCDFL.sys
\SystemRoot\system32\drivers\pfc.sys
\SystemRoot\system32\DRIVERS\bpflt.sys
\SystemRoot\System32\DRIVERS\cdrom.sys
\SystemRoot\System32\DRIVERS\redbook.sys
\SystemRoot\System32\DRIVERS\bpfinder.sys
\SystemRoot\System32\Drivers\WDUDSMBus.sys
\SystemRoot\System32\Drivers\TDI.SYS
\SystemRoot\System32\DRIVERS\audstub.sys
\SystemRoot\System32\DRIVERS\rasl2tp.sys
\SystemRoot\System32\DRIVERS\ndistapi.sys
\SystemRoot\System32\DRIVERS\ndiswan.sys
\SystemRoot\System32\DRIVERS\raspppoe.sys
\SystemRoot\System32\DRIVERS\raspptp.sys
\SystemRoot\System32\DRIVERS\psched.sys
\SystemRoot\System32\DRIVERS\msgpc.sys
\SystemRoot\System32\DRIVERS\ptilink.sys
\SystemRoot\System32\DRIVERS\raspti.sys
\SystemRoot\System32\DRIVERS\wanatw4.sys
\SystemRoot\System32\DRIVERS\termdd.sys
\SystemRoot\System32\DRIVERS\swenum.sys
\SystemRoot\System32\DRIVERS\update.sys
\SystemRoot\System32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\DRIVERS\usbhub.sys
\SystemRoot\System32\DRIVERS\USBD.SYS
\SystemRoot\System32\DRIVERS\gameenum.sys
\SystemRoot\System32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\drivers\EAWDMFD.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\System32\DRIVERS\tcpip.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\System32\vsdatant.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\DRIVERS\usbprint.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\tmcomm.sys
\SystemRoot\system32\DRIVERS\tmevtmgr.sys
\SystemRoot\system32\DRIVERS\tmactmon.sys
\SystemRoot\system32\DRIVERS\tmtdi.sys
\SystemRoot\System32\DRIVERS\rdbss.sys
\SystemRoot\System32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\System32\Drivers\ElbyCDIO.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\nv4_disp.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\DRIVERS\nwlnkipx.sys
\SystemRoot\System32\DRIVERS\nwlnknb.sys
\SystemRoot\System32\DRIVERS\ndisuio.sys
\SystemRoot\System32\DRIVERS\nwlnkspx.sys
\??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
\SystemRoot\System32\DRIVERS\mrxdav.sys
\SystemRoot\System32\Drivers\ParVdm.SYS
\??\C:\WINDOWS\system32\drivers\CdaD10BA.SYS
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\System32\Drivers\WDUDSTcpBus.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff8bf35ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T1L0-c\
Lower Device Object: 0xffffffff8bf3fb00
Lower Device Driver Name: \Driver\atapi\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8bf36ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-4\
Lower Device Object: 0xffffffff8bf41940
Lower Device Driver Name: \Driver\atapi\
Scan Interrupted
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8bf36ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8bf3d900, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8bf36ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8bf33f18, DeviceName: \Device\00000074\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8bf41940, DeviceName: \Device\Ide\IdeDeviceP0T0L0-4\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Scan was aborted.
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_37

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.793000 GHz
Memory total: 2138595328, free: 1335799808

Downloaded database version: v2013.09.10.08
Downloaded database version: v2013.08.06.01
=======================================
Initializing...
DDA Driver installation error.
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_37

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.793000 GHz
Memory total: 2138595328, free: 1351405568

=======================================
Initializing...
DDA Driver installation error.
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_37

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.793000 GHz
Memory total: 2138595328, free: 1729830912

=======================================
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_37

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.793000 GHz
Memory total: 2138595328, free: 1618759680

=======================================
Initializing...
------------ Kernel report ------------
     09/10/2013 10:51:01
------------ Loaded modules -----------
\WINDOWS\system32\ntoskrnl.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\System32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
compbatt.sys
\WINDOWS\System32\DRIVERS\BATTC.SYS
pciide.sys
\WINDOWS\System32\DRIVERS\PCIIDEX.SYS
viaide.sys
intelide.sys
MountMgr.sys
ftdisk.sys
PartMgr.sys
VolSnap.sys
ElbyVCD.sys
\WINDOWS\System32\DRIVERS\SCSIPORT.SYS
atapi.sys
disk.sys
\WINDOWS\System32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
PxHelp20.sys
KSecDD.sys
WudfPf.sys
Ntfs.sys
NDIS.sys
viaagp1.sys
speedfan.sys
Mup.sys
giveio.sys
\SystemRoot\System32\DRIVERS\intelppm.sys
\SystemRoot\System32\DRIVERS\bpusbflt.sys
\SystemRoot\System32\DRIVERS\usbuhci.sys
\SystemRoot\System32\DRIVERS\USBPORT.SYS
\SystemRoot\System32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\nv4_mini.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\drivers\es1371mp.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\System32\DRIVERS\ltmdmnt.sys
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\system32\DRIVERS\Rtnicxp.sys
\SystemRoot\System32\DRIVERS\fdc.sys
\SystemRoot\System32\DRIVERS\parport.sys
\SystemRoot\System32\DRIVERS\serial.sys
\SystemRoot\System32\DRIVERS\serenum.sys
\SystemRoot\System32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\PS2.sys
\SystemRoot\System32\DRIVERS\kbdclass.sys
\??\C:\WINDOWS\System32\drivers\PGPsdk.sys
\SystemRoot\System32\DRIVERS\mouclass.sys
\SystemRoot\System32\DRIVERS\imapi.sys
\SystemRoot\System32\Drivers\AnyDVD.sys
\SystemRoot\System32\Drivers\ElbyCDFL.sys
\SystemRoot\system32\drivers\pfc.sys
\SystemRoot\system32\DRIVERS\bpflt.sys
\SystemRoot\System32\DRIVERS\cdrom.sys
\SystemRoot\System32\DRIVERS\redbook.sys
\SystemRoot\System32\DRIVERS\bpfinder.sys
\SystemRoot\System32\Drivers\WDUDSMBus.sys
\SystemRoot\System32\Drivers\TDI.SYS
\SystemRoot\System32\DRIVERS\audstub.sys
\SystemRoot\System32\DRIVERS\rasl2tp.sys
\SystemRoot\System32\DRIVERS\ndistapi.sys
\SystemRoot\System32\DRIVERS\ndiswan.sys
\SystemRoot\System32\DRIVERS\raspppoe.sys
\SystemRoot\System32\DRIVERS\raspptp.sys
\SystemRoot\System32\DRIVERS\psched.sys
\SystemRoot\System32\DRIVERS\msgpc.sys
\SystemRoot\System32\DRIVERS\ptilink.sys
\SystemRoot\System32\DRIVERS\raspti.sys
\SystemRoot\System32\DRIVERS\wanatw4.sys
\SystemRoot\System32\DRIVERS\termdd.sys
\SystemRoot\System32\DRIVERS\swenum.sys
\SystemRoot\System32\DRIVERS\update.sys
\SystemRoot\System32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\DRIVERS\usbhub.sys
\SystemRoot\System32\DRIVERS\USBD.SYS
\SystemRoot\System32\DRIVERS\gameenum.sys
\SystemRoot\System32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\drivers\EAWDMFD.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\System32\DRIVERS\tcpip.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\System32\vsdatant.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbios.sys
\SystemRoot\System32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\tmcomm.sys
\SystemRoot\system32\DRIVERS\tmevtmgr.sys
\SystemRoot\system32\DRIVERS\tmactmon.sys
\SystemRoot\system32\DRIVERS\tmtdi.sys
\SystemRoot\System32\DRIVERS\rdbss.sys
\SystemRoot\System32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\System32\Drivers\ElbyCDIO.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\nv4_disp.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\DRIVERS\nwlnkipx.sys
\SystemRoot\System32\DRIVERS\nwlnknb.sys
\SystemRoot\System32\DRIVERS\ndisuio.sys
\SystemRoot\System32\DRIVERS\nwlnkspx.sys
\??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
\SystemRoot\System32\DRIVERS\mrxdav.sys
\SystemRoot\System32\Drivers\ParVdm.SYS
\??\C:\WINDOWS\system32\drivers\CdaD10BA.SYS
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\system32\drivers\splitter.sys
\SystemRoot\system32\drivers\aec.sys
\SystemRoot\system32\drivers\swmidi.sys
\SystemRoot\system32\drivers\DMusic.sys
\SystemRoot\system32\drivers\kmixer.sys
\SystemRoot\system32\drivers\drmkaud.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\SystemRoot\System32\Drivers\WDUDSTcpBus.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff8bf35ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T1L0-c\
Lower Device Object: 0xffffffff8bf2fd98
Lower Device Driver Name: \Driver\atapi\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8bf36ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-4\
Lower Device Object: 0xffffffff8bf31d98
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8bf36ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8bf2d900, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8bf36ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8bf796b0, DeviceName: \Device\00000073\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8bf31d98, DeviceName: \Device\Ide\IdeDeviceP0T0L0-4\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
The directory C:\WINDOWS\SYSTEM32\drivers seems inaccessible or encrypted.
Drivers scan is aborted.
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: FCB1EC06

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 78140097
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 40020664320 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-78145360-78165360)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffffff8bf35ab8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8bf28e08, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8bf35ab8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8bf33f18, DeviceName: \Device\00000074\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8bf2fd98, DeviceName: \Device\Ide\IdeDeviceP0T1L0-c\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 136A9522

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 234435537

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 120034123776 bytes
Sector size: 512 bytes

Done!
Infected: C:\WINDOWS\Installer\{4f57f390-627e-9b0b-779c-158d4519b6f1}\L --> [Backdoor.0Access]
Infected: C:\WINDOWS\Installer\{4f57f390-627e-9b0b-779c-158d4519b6f1}\U --> [Backdoor.0Access]
Scan finished
=======================================


Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_63_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_1_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_1_r.mbam...
Removal finished
 

=============================================

 

RKill log:

 

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/10/2013 11:25:17 AM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\WINDOWS\wanmpsvc.exe (PID: 1784) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKCU\SOFTWARE\Classes\.exe "@" exists and is set to exefile!
  * HKCU\SOFTWARE\Classes\.exe has been deleted!
  * HKCU\SOFTWARE\Classes\exefile has been deleted!

  * HKLM\batfile\shell\edit\command "@" was changed.
    It was reset to "%1" %*!

  * HKLM\batfile\shell\print\command "@" was changed.
    It was reset to "%1" %*!


Performing miscellaneous checks:

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

 * ALERT: ZEROACCESS rootkit symptoms found!

     * C:\Documents and Settings\RandallW\Local Settings\Application Data\{4f57f390-627e-9b0b-779c-158d4519b6f1}\ [ZA Dir]
     * C:\Documents and Settings\RandallW\Local Settings\Application Data\{4f57f390-627e-9b0b-779c-158d4519b6f1}\L\ [ZA Dir]
     * C:\Documents and Settings\RandallW\Local Settings\Application Data\{4f57f390-627e-9b0b-779c-158d4519b6f1}\U\ [ZA Dir]
     * C:\WINDOWS\Installer\{4f57f390-627e-9b0b-779c-158d4519b6f1}\ [ZA Dir]
     * C:\WINDOWS\Installer\{4f57f390-627e-9b0b-779c-158d4519b6f1}\L\ [ZA Dir]
     * C:\WINDOWS\Installer\{4f57f390-627e-9b0b-779c-158d4519b6f1}\U\ [ZA Dir]

 * Reparse Point/Junctions Found (Most likely legitimate)!

     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_MSIL\Microsoft.Workflow.Compiler\v4.0_4.0.0.0__31bf3856ad364e35 => C:\WINDOWS\WinSxS\MSIL_Microsoft.Workflow.Compiler_31bf3856ad364e35_4.0.0.0_x-ww_97359ba5 [Dir]

Checking Windows Service Integrity:

 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic

 * BITS [Missing Service]
 * wuauserv [Missing Service]

 * SharedAccess [Missing ImagePath]

 * wscsvc => "C:\WINDOWS\system32\wscsvc.dll" [Incorrect ServiceDLL]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 09/10/2013 11:28:30 AM
Execution time: 0 hours(s), 3 minute(s), and 13 seconds(s)
 



#4 Broni

Broni

    The Coolest BC Computer


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Posted 10 September 2013 - 05:44 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#5 Randallw

Randallw
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Posted 11 September 2013 - 03:05 AM

New topic has been started, as directed.



#6 Broni

Broni

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Posted 11 September 2013 - 10:26 AM

thumbsup-thumbs-up-approve-ok-smiley-emo


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