Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HP Windows 7 Home Premium Blue Screen Restarts Constantly


  • Please log in to reply
8 replies to this topic

#1 kimk42

kimk42

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:06:44 AM

Posted 08 September 2013 - 04:44 PM

I have a HP All-In-One computer with Windows 7 Home Premium Installed. For 2 months now it keeps restarting with the blue screen crash dumping. I went online in Safe Mode and checked and it keeps showing ntoskrnl.exe

 

I have a lot of work to do as I work at a school and this is driving me crazy. It took me 4 hours of restarting yesterday to finally get it up and running.

 

Earlier today, I disabled the auto restart and when the computer came up, it restarted and just stayed on the blue screen. The CD/DVD player is broken and I disabled it a few days ago, but since then I have went back to Aug. 8th and restored from that point, but it still comes up with the crash dump screen. Any helpers out there?



BC AdBot (Login to Remove)

 


#2 Allan

Allan

  • BC Advisor
  • 8,644 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:06:44 AM

Posted 09 September 2013 - 06:38 AM

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



#3 kimk42

kimk42
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:06:44 AM

Posted 09 September 2013 - 08:11 PM

==================================================
Dump File         : 090913-23446-01.dmp
Crash Time        : 9/9/2013 7:11:33 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`03589bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+af01
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090913-23446-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,828
Dump File Time    : 9/9/2013 7:18:00 PM
==================================================

==================================================
Dump File         : 090813-28860-01.dmp
Crash Time        : 9/8/2013 4:12:19 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`05141610
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : usbohci.sys
Caused By Address : usbohci.sys+10f4610
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090813-28860-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,020
Dump File Time    : 9/8/2013 4:13:20 PM
==================================================

==================================================
Dump File         : 090813-52385-01.dmp
Crash Time        : 9/8/2013 4:08:46 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02fd0bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090813-52385-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,700
Dump File Time    : 9/8/2013 4:10:11 PM
==================================================

==================================================
Dump File         : 090813-50793-01.dmp
Crash Time        : 9/8/2013 12:47:20 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`02ce0315
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090813-50793-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,580
Dump File Time    : 9/8/2013 12:49:09 PM
==================================================

==================================================
Dump File         : 090813-50903-01.dmp
Crash Time        : 9/8/2013 12:24:40 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`04fd03ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : CompositeBus.sys
Caused By Address : CompositeBus.sys+29fcd18
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090813-50903-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,580
Dump File Time    : 9/8/2013 12:26:28 PM
==================================================

==================================================
Dump File         : 090813-26707-01.dmp
Crash Time        : 9/8/2013 10:56:02 AM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02f71bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : atikmpag.sys
Caused By Address : atikmpag.sys+5302
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090813-26707-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,708
Dump File Time    : 9/8/2013 10:57:27 AM
==================================================

==================================================
Dump File         : 090513-61261-01.dmp
Crash Time        : 9/5/2013 6:18:42 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02f85bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : wfplwf.sys
Caused By Address : wfplwf.sys+a90070
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090513-61261-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,580
Dump File Time    : 9/5/2013 6:20:13 PM
==================================================

==================================================
Dump File         : 090513-62790-01.dmp
Crash Time        : 9/5/2013 5:21:08 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`04fb43ef
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa003c
Caused By Driver  : discache.sys
Caused By Address : discache.sys+4002d18
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\090513-62790-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,580
Dump File Time    : 9/5/2013 5:22:27 PM
==================================================

==================================================
Dump File         : 080513-54069-01.dmp
Crash Time        : 8/5/2013 4:55:21 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`051743ef
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\080513-54069-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,020
Dump File Time    : 8/5/2013 4:56:20 PM
==================================================

==================================================
Dump File         : 080513-30747-01.dmp
Crash Time        : 8/5/2013 4:24:22 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02f80bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : usbohci.sys
Caused By Address : usbohci.sys+3c66601
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\080513-30747-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,636
Dump File Time    : 8/5/2013 4:25:23 PM
==================================================

==================================================
Dump File         : 080513-52119-01.dmp
Crash Time        : 8/5/2013 5:34:37 AM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`051653ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : atikmpag.sys
Caused By Address : atikmpag.sys+1458d18
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\080513-52119-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,084
Dump File Time    : 8/5/2013 4:18:04 PM
==================================================

==================================================
Dump File         : 080113-36051-01.dmp
Crash Time        : 8/1/2013 8:04:46 AM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`05177610
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : mouhid.sys
Caused By Address : mouhid.sys+fe91b610
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\080113-36051-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,828
Dump File Time    : 8/1/2013 8:05:53 AM
==================================================

==================================================
Dump File         : 072913-25708-01.dmp
Crash Time        : 7/29/2013 7:59:25 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000088
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02cba666
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072913-25708-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,636
Dump File Time    : 7/29/2013 8:00:25 PM
==================================================

==================================================
Dump File         : 072913-24273-01.dmp
Crash Time        : 7/29/2013 7:53:51 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`051943ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072913-24273-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,580
Dump File Time    : 7/29/2013 7:55:03 PM
==================================================

==================================================
Dump File         : 072913-72462-01.dmp
Crash Time        : 7/29/2013 7:49:56 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`0518d610
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072913-72462-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,580
Dump File Time    : 7/29/2013 7:50:54 PM
==================================================

==================================================
Dump File         : 072913-25615-01.dmp
Crash Time        : 7/29/2013 7:47:11 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`051b33ef
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072913-25615-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,900
Dump File Time    : 7/29/2013 7:48:10 PM
==================================================

==================================================
Dump File         : 072913-64896-01.dmp
Crash Time        : 7/29/2013 7:43:35 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`051943ef
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa003c
Caused By Driver  : usbohci.sys
Caused By Address : usbohci.sys+2c09ce8
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072913-64896-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,020
Dump File Time    : 7/29/2013 7:45:01 PM
==================================================

==================================================
Dump File         : 072813-44460-01.dmp
Crash Time        : 7/28/2013 5:46:52 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02fbdbba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : storport.sys
Caused By Address : storport.sys+10d01
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072813-44460-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,020
Dump File Time    : 7/28/2013 5:47:56 PM
==================================================

==================================================
Dump File         : 072513-24320-01.dmp
Crash Time        : 7/25/2013 4:06:28 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02c26fe0
Parameter 3       : 00000000`00000000
Parameter 4       : ffffffff`ffffffff
Caused By Driver  : HIDPARSE.SYS
Caused By Address : HIDPARSE.SYS+ffac6b01
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072513-24320-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,700
Dump File Time    : 7/25/2013 4:07:36 PM
==================================================

==================================================
Dump File         : 072413-51995-01.dmp
Crash Time        : 7/24/2013 8:41:36 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02f81bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+5efc
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072413-51995-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 290,388
Dump File Time    : 7/24/2013 8:42:38 PM
==================================================

==================================================
Dump File         : 072413-77906-01.dmp
Crash Time        : 7/24/2013 6:42:49 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02fcabba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : storport.sys
Caused By Address : storport.sys+10d01
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072413-77906-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,020
Dump File Time    : 7/24/2013 6:43:52 PM
==================================================

==================================================
Dump File         : 072413-28563-01.dmp
Crash Time        : 7/24/2013 6:33:19 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`051cc610
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072413-28563-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,388
Dump File Time    : 7/24/2013 6:34:23 PM
==================================================

==================================================
Dump File         : 072413-33056-01.dmp
Crash Time        : 7/24/2013 3:49:18 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02f7dbba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : nsiproxy.sys
Caused By Address : nsiproxy.sys+3f5e601
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072413-33056-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,636
Dump File Time    : 7/24/2013 3:50:51 PM
==================================================

==================================================
Dump File         : 072413-41262-01.dmp
Crash Time        : 7/24/2013 3:44:19 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 000009f0`00000114
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02cbfd35
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072413-41262-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,020
Dump File Time    : 7/24/2013 3:45:28 PM
==================================================

==================================================
Dump File         : 062913-84365-01.dmp
Crash Time        : 6/29/2013 7:50:38 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02cdf0d8
Parameter 3       : 00000000`00000000
Parameter 4       : ffffffff`ffffffff
Caused By Driver  : atikmpag.sys
Caused By Address : atikmpag.sys+ffe5eb01
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\062913-84365-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 284,300
Dump File Time    : 6/29/2013 7:52:32 PM
==================================================

==================================================
Dump File         : 060913-39265-01.dmp
Crash Time        : 6/9/2013 6:08:44 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`0517a610
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060913-39265-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,636
Dump File Time    : 6/9/2013 6:10:18 PM
==================================================

==================================================
Dump File         : 060913-74708-01.dmp
Crash Time        : 6/9/2013 6:02:56 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02fc8bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : storport.sys
Caused By Address : storport.sys+10d01
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060913-74708-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,388
Dump File Time    : 6/9/2013 6:04:26 PM
==================================================

==================================================
Dump File         : 060913-69732-01.dmp
Crash Time        : 6/9/2013 5:58:23 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`051a23ef
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060913-69732-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 285,964
Dump File Time    : 6/9/2013 5:59:50 PM
==================================================

==================================================
Dump File         : 060813-24538-01.dmp
Crash Time        : 6/8/2013 2:17:44 AM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`0518c610
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060813-24538-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 287,108
Dump File Time    : 6/8/2013 2:19:13 AM
==================================================

==================================================
Dump File         : 060713-82649-01.dmp
Crash Time        : 6/7/2013 7:23:18 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02fd0bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : lltdio.sys
Caused By Address : lltdio.sys+e8b070
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060713-82649-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,020
Dump File Time    : 6/7/2013 7:24:22 PM
==================================================

==================================================
Dump File         : 060713-81588-01.dmp
Crash Time        : 6/7/2013 7:19:01 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`0515a610
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : blbdrive.sys
Caused By Address : blbdrive.sys+3f5a610
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060713-81588-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 287,428
Dump File Time    : 6/7/2013 7:20:10 PM
==================================================

==================================================
Dump File         : 032113-16083-01.dmp
Crash Time        : 3/21/2013 11:48:33 PM
Bug Check String  :
Bug Check Code    : 0x00000116
Parameter 1       : fffffa80`085b7010
Parameter 2       : fffff880`03e7b8f0
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000002
Caused By Driver  : blbdrive.sys
Caused By Address : blbdrive.sys+3d1e000
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\032113-16083-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 336,508
Dump File Time    : 3/21/2013 11:49:35 PM
==================================================

==================================================
Dump File         : 031113-13556-01.dmp
Crash Time        : 3/11/2013 9:37:14 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 000021dc`83f6fa00
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02ad4f5e
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\031113-13556-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,596
Dump File Time    : 3/11/2013 9:38:17 PM
==================================================
 

 



#4 Allan

Allan

  • BC Advisor
  • 8,644 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:06:44 AM

Posted 10 September 2013 - 06:43 AM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

 

Did you recently either re-install Window or update your ATI video driver?

 

Open Device Manager - are there any yellow or red symbols?

 

Please just post you response and wait for a reply - please do not send Private Messages to say you posted a reply. Thank you.


Edited by Allan, 10 September 2013 - 06:44 AM.


#5 kimk42

kimk42
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:06:44 AM

Posted 10 September 2013 - 04:39 PM

I just got the computer in April of this year. One problem I had was the cd/dvd rom slid out and It is not working properly since April so I never use it. When you eject it and put the disk in it, it somehow got off track and although it is closed, when I start the computer up it makes a funny noise. I figure that is just because the drive is not working.

 

I have just installed a lot of games on it. I went online and installed a drive for the All-in-One HP Deskjet 1051 driver from their site since I did not have a disk.

 

I went to the Device Manager and I do see a yellow kind of mark beside the Security Processor Loader Driver. Device Type: Non- Plug & Play Drivers. (It says): This device is not present, is not working properly, or does not have all its drivers installed. (Code 24).

 

 



#6 Allan

Allan

  • BC Advisor
  • 8,644 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:06:44 AM

Posted 10 September 2013 - 04:57 PM

 
 

While the type of bsod is fairly consistent, the drivers / files identified are all over the place (including the video driver). When you say you just got the computer in April, is it new? If so, return it under warranty - especially because of the optical drive. If not, let's try a couple of things:

 

1) I'd like you to test the ram. Ideally you'd run this at boot from a cd, but it appears you can't do that. I'd like you to either use a portable cd drive or create a bootable usb flash drive. Here are instructions for doing both: http://howto.cnet.com/8301-11310_39-57342679-285/how-to-test-your-ram-in-windows/

 

If that's a problem, you can use the built in ram test, but it's not nearly as good as memtest: http://howto.cnet.com/8301-11310_39-57569731-285/test-your-ram-with-windows-memory-diagnostic-tool/

 

 

2) Check for a bios update

 

3) Check for an updated video driver

 

4) It is almost certainly not the hd, but no harm in testing anyway.

To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

 

5) Ditto malware, but again no harm.... Please run full scans with BOTH your installed AV app and with MalwareBytes

 

Let's see where we are after all of this.

 



#7 kimk42

kimk42
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:06:44 AM

Posted 14 September 2013 - 03:08 PM

Everything seemed to check out okay. The RAM check and the chkdsk. I am thinking about restoring the computer to factory and see if that works. I have some pictures on here and since I have to be in safemode, I cannot transfer them to a portable disk or a dvd. I cannot even attach them to my email or anything. Is there a way to save those pics before I restore the computer and lose them?

 

Thanks for your help.



#8 kimk42

kimk42
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:06:44 AM

Posted 14 September 2013 - 03:22 PM

I just went to msinfo32 and looked under problem devices. It says Security Processor Loader Driver Root/legacy - SPLDR\0000 is not present. Could this also be a problem?



#9 Allan

Allan

  • BC Advisor
  • 8,644 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:06:44 AM

Posted 14 September 2013 - 04:04 PM

Did you reinstall the video driver? If not, please do so.

 

Also, why can't you copy your data to a usb drive?






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users