first of all thank you for taking the time to read my thread and about the problems my brother has faced. It is his laptop, so i am just trying to help him because i saw him start to be desperate by downloading random weird programs online like RegServo, thinking it could help to save his laptop but i find it weird because it detected over 2000 viruses??
I can describe some problems i met earlier on his laptop to you.
While starting the laptop, it will get an error message window with the title ControlDeckStartUp.exe - .NET Framework Initialization Error
The error message is: C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll could not be loaded
So i clicked OK or the X button to close it.
Next, the screen will become totally black and i have to wait for awhile before the desktop will be shown.
NOTE: Sometimes, while starting up, the black screen will not be shown but when the desktop is shown, that is when the error message window start popping out!
Then some Internet Explorer windows will pop out themselves, the website is: TECHBROWSING.COM
So most of the times I didnt use Internet Explorer as a browsing to surf but Mozilla Firefox. But even so when i didnt launch Internet Eplorer at all, those windows will still pop out automatically.
- Cannot install new windows updates to computer since late Dec 2012 (tried to update but upon restarting and i went to update history, the status said 'failed' for over 50 files at least, I think over 100 files cannot be updated.
- Very laggy, lol
I saw some weird processes running when i went to task manager, they are:
ATKOSD.exe, ATKOSD2.exe *32, HControl.exe, HControlUser.exe *32, KBFiltr.exe, nvvsvc.exe, sidebar.exe, vprot.exe *32, WDC.exe, winlogon.exe
I dont know what else. But these look suspicious. lol
What I have done just now to the laptop to help my brother before i run the DDS program:
- Install programs like SuperAntiSpyware, AdAware Anti Virus, Spyware Blaster, Spybot Search & Destroy
- Updated the programs
- Run SuperAntiSpyware (Quick Scan), Spybot Search & Destroy, Avast! Free Antivirus(Quick Scan)
- Deleted items detected from SuperAntiSpyware, Spybot Search & Destroy, Avast
I deleted many detected items (129 items) from Spybot Search & Destroy! They also detected Trend Micro and this program actually contained many many problems! Weird when it is suppose to be a security program!
BUT problem 1-3 still exist. I am unsure what other problems are there because i am not the user of this laptop. I only use this laptop for about 7 hours mainly by performing the above scanning and deleting tasks.
Edited by rody, 08 September 2013 - 03:28 PM.