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Browser redirect constantly, uncontrolled software installs and internet SLOW


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16 replies to this topic

#1 cathay

cathay

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Posted 08 September 2013 - 03:54 AM

Hi,

 

Thanks for your assistance in advance.

It's been about 2 weeks and getting worse.

 

My internet started to slow about 2 weeks ago. Last week, it took more than 10 minutes to load a page. I called my internet provider and they pinged my computer with no problems. Told me to start in Safe Mode with Network Connections, the problem went away.

 

Now I started in regular mode and found the internet browser has been hijacked. It redirects to ...conduit.com...

 

Also, multiple softwares gets installed automatically and the browser just hangs forever.

 

Here is the Hijack, dds and attach logs.

Thanks for your help.

 

 

Attached Files



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#2 gringo_pr

gringo_pr

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Posted 10 September 2013 - 09:29 PM


Hello cathay

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 cathay

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Posted 11 September 2013 - 12:48 AM

Hi Gringo...

 

Thanks for taking the time to do this and help with my situation...

 

I am running most of this from the "Safe Mode with Networking". I tried going back to the normal startup and the redirected homepage is gone now after running the AdwCleaner but it took like 10 minutes to load yahoo. Once the page loaded, the hourglass was still going so there was no way to get to the bleepingcomputer site.

 

 

Here are the AdwCleaner and the JRT logs.

 

# AdwCleaner v3.003 - Report created 10/09/2013 at 22:09:14
# Updated 07/09/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 3 (32 bits)
# Username : Ron - HOME-PC
# Running from : C:\Temp\Ron\Computer Problems\Sep 2013\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\visualbee
Folder Deleted : C:\Program Files\AskBarDis
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\SearchProtect
Folder Deleted : C:\Users\Ron\AppData\Local\Conduit
Folder Deleted : C:\Users\Ron\AppData\Local\visualbeeexe
Folder Deleted : C:\Users\Ron\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Ron\AppData\Roaming\SearchProtect
Folder Deleted : C:\Users\Ron\AppData\Roaming\SearchYa
Folder Deleted : C:\Users\Lisa\AppData\Local\Temp\apn
Folder Deleted : C:\Users\Lisa\AppData\Local\Temp\AskBarDis
File Deleted : C:\END
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Ron\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_cjpglkicenollcignonpgiafdgfeehoj_0.localstorage

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKCU\Software\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [SearchProtect]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WMHelper.DLL
Key Deleted : HKLM\SOFTWARE\Classes\esrv.searchyaESrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.searchyaESrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\S
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SearchProtectAll]
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3287810
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{15F6BCB7-BB0F-4A66-8762-4765B05597EB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1973277F-87B0-4EA3-9ED2-470A91D284CF}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A7DDCBDE-5C86-415C-8A37-763AE183E7E4}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0702A2B6-13AA-4090-9E01-BCDC85DD933F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{08993A7C-E764-4172-9627-BFB5EA6897B2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{128A6C66-AC6A-4617-8268-AB7F47B7215E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{571715D7-3395-4DF0-B43C-784836209E60}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{622FD888-4E91-4D68-84D4-7262FD0811BF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6801410E-CC88-42D6-A93B-909E95645407}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B0DE3308-5D5A-470D-81B9-634FC078393B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4634804A-F0B0-4A74-A550-FC0EEF8A4362}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C07EA4F-5F52-4222-B170-4CD9ED33BAEA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C44FEFF4-EF0C-4CF7-83D0-92B4266A32B9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F131923C-381D-4E4C-A472-4A17118FD742}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{15F6BCB7-BB0F-4A66-8762-4765B05597EB}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4B1C1E16-6B34-430E-B074-5928ECA4C150}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D2E5FA06-DCC7-46F9-BEFF-BFD06F69B9B2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B0DE3308-5D5A-470D-81B9-634FC078393B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{819DC4CA-4FFF-4C2E-800D-F346471D99BC}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AD22EBAF-0D18-4FC7-90CC-5EA0ABBE9EB9}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{3041D03E-FD4B-44E0-B742-2D9B88305F98}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{3041D03E-FD4B-44E0-B742-2D9B88305F98}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{32099AAC-C132-4136-9E9A-4E364A424E17}]
Key Deleted : HKCU\Software\AskBarDis
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\searchya
Key Deleted : HKCU\Software\visualbee
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\AskBarDis
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\InstallCore
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Ask Toolbar_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Ask Toolbar_is1
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Optimizer Pro_is1
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SearchProtect

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.19088

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]

*************************

AdwCleaner[R0].txt - [8728 octets] - [10/09/2013 22:08:22]
AdwCleaner[S0].txt - [8425 octets] - [10/09/2013 22:09:14]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8485 octets] ##########

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.9 (09.07.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by Ron on 10/09/2013 at 22:26:30.46
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}\\URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

~~~ Registry Keys

Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110311391106}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110311391106}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{31E4F7DC-896E-4246-A52C-FE79EB330D47}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{FB2B0DD8-8228-4630-B496-7DAE128C77F3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{FB2B0DD8-8228-4630-B496-7DAE128C77F3}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Ron\appdata\local\filetypeassistant"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 10/09/2013 at 22:29:21.20
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 gringo_pr

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Posted 11 September 2013 - 01:42 AM


Hello cathay

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 cathay

cathay
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Posted 12 September 2013 - 01:55 AM

Hi Gringo...

 

I ran the ComboFix and below is the log.

 

I went into the regular mode and tried to get onto the Internet, the connection was lost. I had to disable the network adapter and viewed the status of the network connection, ran through the diagnostic there to establish internet connection again.

 

Once I was able to get a network connection, I went to start the Internet Explorer. It took a little more than 3 minutes to start the yahoo page up. It took more than 5 minutes and the bleeping computer front page was still not up yet so I gave up.

 

I restarted the computer and ran the "Safe Mode with Networking" again and the internet works as normal, fast and reliable.

 

Thanks again for your continued help...

 

 

ComboFix 13-09-10.03 - Ron 11/09/2013  23:01:20.1.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium   6.0.6001.3.1252.2.1033.18.3070.2558 [GMT -7:00]
Running from: c:\temp\Ron\Computer Problems\Sep 2013\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\1377759142.bdinstall.bin
c:\programdata\1377759228.bdinstall.bin
c:\programdata\1377858492.bdinstall.bin
c:\programdata\1378362467.bdinstall.bin
c:\programdata\1378362469.bdinstall.bin
c:\users\Ron\AppData\Roaming\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
c:\users\Ron\AppData\Roaming\Microsoft\Windows\UsrClass.dat
c:\windows\system32\drivers\OCA_LOG.TXT
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-12 to 2013-09-12  )))))))))))))))))))))))))))))))
.
.
2013-09-12 06:16 . 2013-09-12 06:16 -------- d-----w- c:\users\Lisa\AppData\Local\temp
2013-09-12 06:14 . 2013-09-12 06:17 -------- d-----w- c:\users\Ron\AppData\Local\temp
2013-09-12 06:14 . 2013-09-12 06:14 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-09-11 05:26 . 2013-09-11 05:26 -------- d-----w- c:\windows\ERUNT
2013-09-11 05:08 . 2013-09-11 05:09 -------- d-----w- C:\AdwCleaner
2013-09-10 06:56 . 2013-09-10 06:56 -------- d-----w- c:\program files\ESET
2013-09-08 08:22 . 2013-09-08 08:22 -------- d-----w- c:\users\Ron\AppData\Roaming\1O1L1I1PtF1F1C1N
2013-09-08 08:21 . 2013-09-08 08:21 -------- d-----w- c:\users\Ron\AppData\Local\emaze
2013-09-08 08:12 . 2013-09-08 08:16 -------- d-----w- c:\users\Ron\AppData\Roaming\vlc
2013-08-30 10:28 . 2013-08-30 10:28 -------- d-----w- c:\users\Ron\AppData\Roaming\QuickScan
2013-08-29 06:44 . 2013-08-29 06:44 -------- d--h--w- c:\programdata\Common Files
2013-08-29 06:44 . 2013-08-29 06:49 -------- d-----w- c:\programdata\MFAData
2013-08-29 06:44 . 2013-08-29 06:44 -------- d-----w- c:\users\Ron\AppData\Local\MFAData
2013-08-29 06:44 . 2013-08-29 06:44 -------- d-----w- c:\users\Ron\AppData\Local\Avg2013
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-21 00:25 . 2012-04-03 05:33 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-21 00:25 . 2011-05-14 06:29 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2007-01-25 10:52 . 2007-01-25 10:52 65536 ----a-w- c:\program files\Common Files\NMSAccessU.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{59509308-4e15-4619-8e8d-0154e1588cdd}]
2012-03-07 14:47 86696 ----a-w- c:\program files\photopostb\photoposDx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{59509308-4e15-4619-8e8d-0154e1588cdd}"= "c:\program files\photopostb\photoposDx.dll" [2012-03-07 86696]
.
[HKEY_CLASSES_ROOT\clsid\{59509308-4e15-4619-8e8d-0154e1588cdd}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"amd_dc_opt"="c:\program files\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2006-11-17 77824]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-05-22 92704]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE -b -l [2001-2-13 83360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GOEC62~1.DLL
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Connections.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Connections.lnk
backup=c:\windows\pss\HP Connections.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2011-09-27 14:22 59240 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2011-05-05 22:55 30192 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpsysdrv]
2006-09-28 13:42 65536 ----a-w- c:\hp\support\hpsysdrv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-02-17 00:15 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2008-05-22 21:49 13539872 ----a-w- c:\windows\System32\nvcpl.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RGSC]
2009-10-16 05:11 306088 ----a-w- c:\program files\Rockstar Games\Rockstar Games Social Club\RGSCLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2006-12-09 00:51 4227072 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Search Protection]
2009-02-03 13:15 111856 ----a-w- c:\program files\Yahoo!\Search Protection\SearchProtection.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSTray]
2007-11-22 01:21 132624 ------w- c:\program files\Samsung\Samsung Media Studio 5\SMSTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2011-03-09 08:17 336384 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2008-06-10 11:27 144784 ----a-w- c:\program files\Java\jre1.6.0_07\bin\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YSearchProtection]
2009-02-03 13:15 111856 ----a-w- c:\program files\Yahoo!\Search Protection\SearchProtection.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"AntiSpywareOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 11:32 128512 ----a-w- c:\windows\System32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-08 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 00:26]
.
2013-08-31 c:\windows\Tasks\HPCeeScheduleForRon.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-05-16 22:04]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://ca.yahoo.com/
mStart Page = hxxp://www.google.com
TCP: DhcpNameServer = 64.59.144.17 64.59.150.133
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-Ad-Watch - c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
MSConfigStartUp-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-QuickTime Task - c:\program files\QuickTime\QTTask.exe
MSConfigStartUp-SpeedItUpEX - c:\program files\Speeditup Free\SpeedItUp.exe
MSConfigStartUp-TkBellExe - c:\program files\Common Files\Real\Update_OB\realsched.exe
MSConfigStartUp-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-11 23:17
Windows 6.0.6001 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1908642757-1930743629-3281383021-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:c2,d5,4e,d9,5d,ba,75,f5,3f,fd,a4,f1,d5,f7,fe,c7,c2,93,24,27,df,2f,5d,
   52,d7,e6,4c,f9,d0,78,27,3e,ff,b9,56,8b,0b,10,f1,b9,fd,56,ff,24,19,ac,f3,ca,\
"??"=hex:02,9f,00,64,0f,34,41,d7,50,e7,0d,09,3c,dc,42,6b
.
[HKEY_USERS\S-1-5-21-1908642757-1930743629-3281383021-1000\Software\SecuROM\License information*]
@Allowed: (Read) (RestrictedCode)
"datasecu"=hex:f3,dd,c7,ea,13,94,f3,52,d7,50,05,e8,49,b1,4e,98,ea,8c,06,2b,96,
   7f,10,70,fb,90,2c,72,cb,39,98,30,35,73,74,1f,e8,99,ff,7d,58,4f,20,6f,d0,08,\
"rkeysecu"=hex:2f,0f,d5,3e,02,2b,06,63,b1,0b,dd,b6,71,e2,54,98
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-09-11  23:19:33
ComboFix-quarantined-files.txt  2013-09-12 06:19
.
Pre-Run: 67,615,031,296 bytes free
Post-Run: 79,470,075,904 bytes free
.
- - End Of File - - CE7E2691788B8964691A593858B75FCE
8913823FF508CCF109DB74B636C301DA
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:09 PM

Posted 12 September 2013 - 08:10 AM


Hello cathay

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following
  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 cathay

cathay
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:05:09 PM

Posted 13 September 2013 - 01:56 AM

Hi Gringo,

 

Thanks again for your prompt reply.

 

I tried running the link for the Fixit from Safe Mode with Networking and it did not work since it requires me to be in normal mode.

 

I went to the regular logon and tried to load IE but it took about 4 minutes to load the 1st page. Needless to say I did not even try to load this Fixit.

 

I went back to Safe Mode with Networking and save the file to temp folder. Ran it from there but the install failed. It said something like the Windows installer is missing a file.

 

The program then took me to the general MS Fixit page where I pursued to run two fixit programs manually there that are related to slow page loading issues.

 

I then followed the rest of your instructions and restarted the computer.

It seems to be working now as the page loaded within 15 seconds.

I currently do not have an anti virus or the windows protection on. Should I reinstall bitdefender or Avira? Should I let the Windows protector be activated?

 

Thank you again for such great help...



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:09 PM

Posted 13 September 2013 - 11:07 AM


Hello cathay

"Should I reinstall bitdefender or Avira?" - either one but not both - and it is your choice just choose which one you like best

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 cathay

cathay
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:05:09 PM

Posted 14 September 2013 - 02:14 AM

Hi Gringo...

 

Here is the ComboFix report after the script.

It seems to be running ok.

 

Thanks again.

 

 

ComboFix 13-09-13.03 - Ron 13/09/2013  23:53:39.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6001.3.1252.2.1033.18.3070.2111 [GMT -7:00]
Running from: c:\temp\Ron\Computer Problems\Sep 2013\ComboFix.exe
Command switches used :: c:\temp\Ron\Computer Problems\Sep 2013\CFScript.txt
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-14 to 2013-09-14  )))))))))))))))))))))))))))))))
.
.
2013-09-14 07:02 . 2013-09-14 07:02 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-09-14 07:02 . 2013-09-14 07:02 -------- d-----w- c:\users\Lisa\AppData\Local\temp
2013-09-14 07:02 . 2013-09-14 07:02 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-09-13 06:48 . 2013-09-13 06:48 -------- d-----w- c:\users\Ron\AppData\Local\ElevatedDiagnostics
2013-09-12 06:33 . 2013-09-12 06:38 -------- d-----w- c:\users\Ron\AppData\Local\FileTypeAssistant
2013-09-12 06:19 . 2013-09-14 07:02 -------- d-----w- c:\users\Ron\AppData\Local\temp
2013-09-11 05:26 . 2013-09-11 05:26 -------- d-----w- c:\windows\ERUNT
2013-09-11 05:08 . 2013-09-11 05:09 -------- d-----w- C:\AdwCleaner
2013-09-10 06:56 . 2013-09-10 06:56 -------- d-----w- c:\program files\ESET
2013-09-08 08:22 . 2013-09-08 08:22 -------- d-----w- c:\users\Ron\AppData\Roaming\1O1L1I1PtF1F1C1N
2013-09-08 08:21 . 2013-09-08 08:21 -------- d-----w- c:\users\Ron\AppData\Local\emaze
2013-09-08 08:12 . 2013-09-08 08:16 -------- d-----w- c:\users\Ron\AppData\Roaming\vlc
2013-08-30 10:28 . 2013-08-30 10:28 -------- d-----w- c:\users\Ron\AppData\Roaming\QuickScan
2013-08-29 06:44 . 2013-08-29 06:44 -------- d--h--w- c:\programdata\Common Files
2013-08-29 06:44 . 2013-08-29 06:49 -------- d-----w- c:\programdata\MFAData
2013-08-29 06:44 . 2013-08-29 06:44 -------- d-----w- c:\users\Ron\AppData\Local\MFAData
2013-08-29 06:44 . 2013-08-29 06:44 -------- d-----w- c:\users\Ron\AppData\Local\Avg2013
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-13 06:25 . 2012-04-03 05:33 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-13 06:25 . 2011-05-14 06:29 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2007-01-25 10:52 . 2007-01-25 10:52 65536 ----a-w- c:\program files\Common Files\NMSAccessU.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"amd_dc_opt"="c:\program files\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2006-11-17 77824]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-05-22 92704]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE -b -l [2001-2-13 83360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Connections.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Connections.lnk
backup=c:\windows\pss\HP Connections.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2011-09-27 14:22 59240 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2011-05-05 22:55 30192 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpsysdrv]
2006-09-28 13:42 65536 ----a-w- c:\hp\support\hpsysdrv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-02-17 00:15 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2008-05-22 21:49 13539872 ----a-w- c:\windows\System32\nvcpl.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RGSC]
2009-10-16 05:11 306088 ----a-w- c:\program files\Rockstar Games\Rockstar Games Social Club\RGSCLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2006-12-09 00:51 4227072 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Search Protection]
2009-02-03 13:15 111856 ----a-w- c:\program files\Yahoo!\Search Protection\SearchProtection.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSTray]
2007-11-22 01:21 132624 ------w- c:\program files\Samsung\Samsung Media Studio 5\SMSTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2011-03-09 08:17 336384 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2008-06-10 11:27 144784 ----a-w- c:\program files\Java\jre1.6.0_07\bin\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YSearchProtection]
2009-02-03 13:15 111856 ----a-w- c:\program files\Yahoo!\Search Protection\SearchProtection.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"AntiSpywareOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 11:32 128512 ----a-w- c:\windows\System32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 06:25]
.
2013-08-31 c:\windows\Tasks\HPCeeScheduleForRon.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-05-16 22:04]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://ca.yahoo.com/?fr=fp-yie9
mStart Page = hxxp://ca.yahoo.com/?fr=fp-yie9
TCP: DhcpNameServer = 64.59.144.17 64.59.150.133
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-14 00:02
Windows 6.0.6001 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1908642757-1930743629-3281383021-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:c2,d5,4e,d9,5d,ba,75,f5,3f,fd,a4,f1,d5,f7,fe,c7,c2,93,24,27,df,2f,5d,
   52,d7,e6,4c,f9,d0,78,27,3e,ff,b9,56,8b,0b,10,f1,b9,fd,56,ff,24,19,ac,f3,ca,\
"??"=hex:02,9f,00,64,0f,34,41,d7,50,e7,0d,09,3c,dc,42,6b
.
[HKEY_USERS\S-1-5-21-1908642757-1930743629-3281383021-1000\Software\SecuROM\License information*]
@Allowed: (Read) (RestrictedCode)
"datasecu"=hex:f3,dd,c7,ea,13,94,f3,52,d7,50,05,e8,49,b1,4e,98,ea,8c,06,2b,96,
   7f,10,70,fb,90,2c,72,cb,39,98,30,35,73,74,1f,e8,99,ff,7d,58,4f,20,6f,d0,08,\
"rkeysecu"=hex:2f,0f,d5,3e,02,2b,06,63,b1,0b,dd,b6,71,e2,54,98
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_174_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_174_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3884)
c:\program files\Hewlett-Packard\HP Advisor\Pillars\Market\MLDeskBand.dll
.
Completion time: 2013-09-14  00:04:27
ComboFix-quarantined-files.txt  2013-09-14 07:04
ComboFix2.txt  2013-09-12 06:19
.
Pre-Run: 79,051,190,272 bytes free
Post-Run: 79,046,995,968 bytes free
.
- - End Of File - - 248DA8D0C0E756B5F36F0AAB1734621F
8913823FF508CCF109DB74B636C301DA
 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 14 September 2013 - 08:51 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.7)
      Java™ 6 Update 2
      Java™ 6 Update 3
      Java™ 6 Update 7
      PricePeep
      Search Protect by conduit


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 cathay

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Posted 16 September 2013 - 01:47 AM

Hi Gringo,

Thanks for the follow up and analysis.

 

I went through the above instructions and found the following.

 

1) Tried uninstalling the Java 2, 3 and7 Updates with no success, even with the Revo unistaller. The program goes through the unistaller process but it actually prompts to execute the updates instead of uninstalling them.

 

2) The Windows Media is no longer playing the .avi files. I think the codec has been wiped out. How do I get the Windows Media to play the files again. I had no problems playing them before.

 

3) Ran the Malwarebytes quick scan and it had 1 entry it took out.

 

The following are the MBAM and the HijackThis reports...

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.16.01

Windows Vista Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.19088
Ron :: HOME-PC [administrator]

15/09/2013 10:46:03 PM
mbam-log-2013-09-15 (22-46-03).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 241114
Time elapsed: 9 minute(s), 11 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\ProgramData\Earthsim\Channel\esinst.exe (Adware.Softomate) -> Quarantined and deleted successfully.

(end)

 

 

 

 

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:47:15 PM, on 15/09/2013
Platform: Windows Vista SP3 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\ehome\EHTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_174_ActiveX.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Windows\system32\conime.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com/?fr=fp-yie9
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com/?fr=fp-yie9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com/?fr=fp-yie9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\YTSingleInstance.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Lisa')
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Lisa')
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Lisa')
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (User 'Lisa')
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (User 'Lisa')
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Lisa')
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [SmileboxTray] "C:\Users\Lisa\AppData\Roaming\Smilebox\SmileboxTray.exe" (User 'Lisa')
O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (User 'Lisa')
O4 - S-1-5-21-1908642757-1930743629-3281383021-1001 Startup: Pampers Pregnancy Widget.lnk = C:\Users\Lisa\AppData\Local\Temp\7zO207E.tmp\PampersPregnancyWidget.exe (User 'Lisa')
O4 - S-1-5-21-1908642757-1930743629-3281383021-1001 User Startup: Pampers Pregnancy Widget.lnk = C:\Users\Lisa\AppData\Local\Temp\7zO207E.tmp\PampersPregnancyWidget.exe (User 'Lisa')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 5901 bytes



#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 16 September 2013 - 01:53 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Lisa')
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Lisa')
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Lisa')
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (User 'Lisa')
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (User 'Lisa')
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Lisa')
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [SmileboxTray] "C:\Users\Lisa\AppData\Roaming\Smilebox\SmileboxTray.exe" (User 'Lisa')
      O4 - HKUS\S-1-5-21-1908642757-1930743629-3281383021-1001\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (User 'Lisa')
      O4 - S-1-5-21-1908642757-1930743629-3281383021-1001 Startup: Pampers Pregnancy Widget.lnk = C:\Users\Lisa\AppData\Local\Temp\7zO207E.tmp\PampersPregnancyWidget.exe (User 'Lisa')
      O4 - S-1-5-21-1908642757-1930743629-3281383021-1001 User Startup: Pampers Pregnancy Widget.lnk = C:\Users\Lisa\AppData\Local\Temp\7zO207E.tmp\PampersPregnancyWidget.exe (User 'Lisa')
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 cathay

cathay
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Posted 18 September 2013 - 12:47 AM

Hi Gringo...

 

Here is the log from ESET. Everything except for the Windows Media seems to running ok.

 

 

:\AdwCleaner\Quarantine\C\Program Files\SearchProtect\bin\ChromeModule.dll.vir a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Program Files\SearchProtect\bin\cltmng.exe.vir a variant of Win32/Conduit.SearchProtect.B application
C:\AdwCleaner\Quarantine\C\Program Files\SearchProtect\bin\FirefoxModule.dll.vir a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Program Files\SearchProtect\bin\InternetExplorerModule.dll.vir a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Program Files\SearchProtect\bin\SPHook32.dll.vir probably a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Program Files\SearchProtect\ffprotect\application.js.vir Win32/Conduit.SearchProtect.A application
C:\AdwCleaner\Quarantine\C\Program Files\SearchProtect\ffprotect\nsprotector.js.vir Win32/Conduit.SearchProtect.A application
C:\AdwCleaner\Quarantine\C\Users\Ron\AppData\Roaming\SearchProtect\bin\ChromeModule.dll.vir a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Users\Ron\AppData\Roaming\SearchProtect\bin\cltmng.exe.vir a variant of Win32/Conduit.SearchProtect.B application
C:\AdwCleaner\Quarantine\C\Users\Ron\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll.vir a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Users\Ron\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll.vir a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Users\Ron\AppData\Roaming\SearchProtect\bin\SPHook32.dll.vir probably a variant of Win32/Conduit.SearchProtect.C application
C:\AdwCleaner\Quarantine\C\Users\Ron\AppData\Roaming\SearchProtect\ffprotect\application.js.vir Win32/Conduit.SearchProtect.A application
C:\AdwCleaner\Quarantine\C\Users\Ron\AppData\Roaming\SearchProtect\ffprotect\nsprotector.js.vir Win32/Conduit.SearchProtect.A application
C:\Program Files\Rockstar Games\Grand Theft Auto IV\LaunchGTAIV.exe Win32/HackTool.Crack.BC application
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.url Win32/Adware.ADON application
C:\Temp\Ron\photopospro_setup.exe Win32/Toolbar.Zugo application
C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\eBay.url Win32/Adware.ADON application
C:\Users\Ron\AppData\Roaming\1O1L1I1PtF1F1C1N\Adobe Reader Free Download Packages\uninstaller.exe a variant of Win32/InstallCore.AZ application
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9M21V35C\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
J:\Install\Avira\avira_free_antivirus_en.exe a variant of Win32/Bundled.Toolbar.Ask application
 



#14 gringo_pr

gringo_pr

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Posted 21 September 2013 - 12:42 AM


Hello cathay

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\AdwCleaner\"
    del /f /s /q "C:\Program Files\Rockstar Games\Grand Theft Auto IV\LaunchGTAIV.exe"
    del /f /s /q "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.url"
    del /f /s /q "C:\Temp\Ron\photopospro_setup.exe"
    del /f /s /q "C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\eBay.url"
    del /f /s /q "C:\Users\Ron\AppData\Roaming\1O1L1I1PtF1F1C1N\Adobe Reader Free Download Packages\uninstaller.exe"
    del /f /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9M21V35C\ApnIC[1].0"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#15 cathay

cathay
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Posted 21 September 2013 - 02:35 AM

Hi Gringo...

Thanks so much for your help again. I think the system is running ok now, a bit slower to get onto the internet than before but otherwise, it's running well.

 

Much appreciated!!!






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