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experiencing problems !


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#1 BakedDaily

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Posted 07 September 2013 - 10:25 PM

Hi everyone, i recently been having problems with this computer. I been having my browser redirect me, multiple occurances of internet explore running of screen
(and i dont use it) , fake java updates, a slow computer, and a bunch of processes that i have no clue of what they are. I have tryed a few programs like avg mbam macaffe and they have not been able to tame this beast. Please help me before i put a bullet in this computer. thanks



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#2 Elise

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Posted 08 September 2013 - 05:48 AM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

regards, Elise


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#3 Elise

Elise

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Posted 20 October 2013 - 09:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft





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