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Can No Longer Browse To Web Site


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4 replies to this topic

#1 bobh

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Posted 24 April 2006 - 09:28 PM

Hi. Looking for some help finding out why my computer will no longer browse to www.americanexpress.com

I have gone to this site many times in the past and recently I cannot connect to it. I can get there from another computer, but not from this one. It must be blocked someplace, but I can't figure out where.

Help!

Thanks,
bob101

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#2 dc3

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Posted 24 April 2006 - 10:01 PM

Have you changed or added anything lately, like a new firewall, changed brwosers?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 ThorXP

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Posted 24 April 2006 - 10:24 PM

Hmmm nice looking site. Ok let's go and see if we can get you browsing. Let's get rid of those temp internet files. Go to Control Panel, then Internet Options, then under the General Tab get rid of those temp internet files and also the cookies and the History you can clear them to.

After this exit out of all of this and reboot the computer.

When it reboots try your internet connection again.

We will also need some system specs like processor; Ram etc and make and model of your computer would be nice.

Also do you shut down your computer when you are finished with it? This also is important that you do shut down at least once a day and reboot, it refreshes the whole computer and makes it easier to work with.

#4 Herk

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Posted 24 April 2006 - 11:07 PM

This is common with some antivirus programs and oddly, D-Link routers. One way to check for a router problem is to temporarily take the router out of the loop - hook the PC directly to the modem.

Otherwise, you could try adding the site to your trusted zone.

Sometimes, when removing malware, Norton or other AV will be no longer able to access secure sites.

Here, you'll find a list of things to check.

#5 bobh

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Posted 24 April 2006 - 11:22 PM

OK, I think it's working again. As painful as it is to delete the cookies and the temp internet files, it looks like it did the trick. I had to tyry to remember my user name and password to get back on this site to post the reply. Oh well, it needed a refresh anyway.
Thanks for the help!
bobh
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