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Chrome Problem - A Checkup


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13 replies to this topic

#1 Pinecone21

Pinecone21

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Posted 07 September 2013 - 04:58 PM

Hi there,

 

My problem (or reason for concern) is that Avast webrep stopped working a few weeks back and seems to work on and off ever since.

 

I have reinstalled Chrome and Avast fresh to no avail. Avast support said to wait for the new Avast coming this autumn which has a new version of WebRep which should work fine.

 

I have now removed webrep from my Chrome and am using Weboftrust instead. I am not particularly bothered about webrep it's more the worry that something malicious may be the cause!

 

I have been told to post my DDS log here in my previous topic below:

http://www.bleepingcomputer.com/forums/t/506470/a-checkup-chrome-problems/

 

 

I would just like someone to look over my log and give me peace of mind!

 

I am running:

 

Windows 8 Pro with Media Centre

Avast! 8 Free

Windows Firewall

Malwarebytes (For on demand scanning)

Spyware Blaster

SUPERAnti Spyware

 

I also try and run ESET online scans when I can.

 

I keep everything up to date and only browse trusted sites and barely ever download anything as I mainly use my PC for gaming and movies!

 

 

So far I have ran RKill, MBAM, ESET Online Scan, BitDefender Online Scan and TDSS Killer all coming clean and so if someone could look over my DDS and let me know if they see anything malware related that  would really put my mind at rest!!

 

DDS Log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16660
Run by Ashley at 22:52:33 on 2013-09-07
Microsoft Windows 8 Pro with Media Center  6.2.9200.0.1252.44.2057.18.8086.5697 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\dwm.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\system32\taskhostex.exe
C:\Windows\Explorer.EXE
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\ComUpdatus.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe /preload
uRun: [KiesAirMessage] C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe -startup
uRun: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
mRun: [Razer Synapse] "C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe"
mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{1FB12EC7-4B39-4750-B843-FE0A43468A42} : DHCPNameServer = 194.168.4.100 194.168.8.100
AppInit_DLLs= C:\PROGRA~2\NVIDIA~1\3DVISI~1\nvStInit.dll,C:\Windows\SysWOW64\nvinit.dll, C:\PROGRA~2\NVIDIA~1\NVSTRE~1\rxinput.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
x64-Run: [Launch LCore] C:\Program Files\Logitech Gaming Software\LCore.exe /minimized
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\Drivers\aswRvrt.sys [2013-8-15 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\Drivers\aswVmm.sys [2013-8-15 204880]
R0 nvpciflt;nvpciflt;C:\Windows\System32\Drivers\nvpciflt.sys [2013-7-1 30496]
R1 aswSnx;aswSnx;C:\Windows\System32\Drivers\aswSnx.sys [2013-8-15 1030952]
R1 aswSP;aswSP;C:\Windows\System32\Drivers\aswSP.sys [2013-8-15 378944]
R1 nvkflt;nvkflt;C:\Windows\System32\Drivers\nvkflt.sys [2013-7-1 284448]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-5-23 143120]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\Drivers\aswFsBlk.sys [2013-8-15 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\Drivers\aswMonFlt.sys [2013-8-15 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-9-4 46808]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-8-27 14984480]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-6-21 413472]
R3 btmhsf;btmhsf;C:\Windows\System32\Drivers\btmhsf.sys [2011-11-15 327168]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\Drivers\iBtFltCoex.sys [2011-12-9 60416]
R3 LGBusEnum;Logitech GamePanel Virtual Bus Enumerator Driver;C:\Windows\System32\Drivers\LGBusEnum.sys [2009-11-24 22408]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\Drivers\nvvad64v.sys [2013-8-27 39712]
R3 qicflt;upper Device Filter Driver;C:\Windows\System32\Drivers\qicflt.sys [2010-7-2 29288]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-6-2 589824]
R3 rzdaendpt;Razer DeathAdder end point;C:\Windows\System32\Drivers\rzdaendpt.sys [2013-6-7 25600]
R3 rzudd;Razer Mouse Driver;C:\Windows\System32\Drivers\rzudd.sys [2013-6-7 126464]
R3 rzvkeyboard;Razer Virtual Keyboard Driver;C:\Windows\System32\Drivers\rzvkeyboard.sys [2013-6-7 23040]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudbus.sys [2013-7-26 103448]
S3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;C:\Windows\System32\Drivers\LGVirHid.sys [2009-11-24 16008]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudmdm.sys [2013-7-26 203672]
S3 vmbusr;Virtual Machine Bus Provider;C:\Windows\System32\Drivers\vmbusr.sys [2012-7-26 117248]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-26 198656]
S3 xusb22;Xbox 360 Wireless Receiver Driver Service 22;C:\Windows\System32\Drivers\xusb22.sys [2012-7-26 89088]
.
=============== Created Last 30 ================
.
2013-08-27 20:38:37 -------- d-----w- C:\NvidiaLogging
2013-08-27 20:37:55 39712 ----a-w- C:\Windows\System32\drivers\nvvad64v.sys
2013-08-27 20:37:55 29984 ----a-w- C:\Windows\System32\nvaudcap64v.dll
2013-08-27 20:37:55 28448 ----a-w- C:\Windows\SysWow64\nvaudcap32v.dll
2013-08-16 10:10:57 460888 ----a-w- C:\Windows\System32\drivers\34846600.sys
2013-08-16 09:48:35 -------- d-----w- C:\Users\Ashley\AppData\Local\Deployment
2013-08-16 09:48:35 -------- d-----w- C:\Users\Ashley\AppData\Local\Apps
2013-08-15 20:32:52 72016 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-08-15 20:32:41 80816 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-08-15 20:32:41 65336 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-08-15 20:32:41 204880 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-08-15 20:32:41 1030952 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-08-15 20:32:26 41664 ----a-w- C:\Windows\avastSS.scr
2013-08-15 20:26:27 -------- d-----w- C:\Windows\pss
2013-08-15 17:31:54 -------- d-----w- C:\Users\Ashley\AppData\Local\PAYDAY 2
2013-08-13 20:20:57 337408 ----a-w- C:\Windows\System32\wintrust.dll
2013-08-13 20:20:57 261120 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-08-13 20:20:57 1889280 ----a-w- C:\Windows\System32\crypt32.dll
2013-08-13 20:20:57 1568256 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-08-13 20:20:56 87040 ----a-w- C:\Windows\SysWow64\apprepapi.dll
2013-08-13 20:20:56 68096 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-08-13 20:20:56 124416 ----a-w- C:\Windows\System32\apprepapi.dll
2013-08-13 20:20:55 98304 ----a-w- C:\Windows\System32\apprepsync.dll
2013-08-13 20:20:54 74240 ----a-w- C:\Windows\SysWow64\apprepsync.dll
2013-08-13 19:38:45 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-08-12 19:51:32 -------- d-----w- C:\Users\Ashley\AppData\Roaming\QuickScan
.
==================== Find3M  ====================
.
2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-07-26 05:13:28 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2013-07-26 05:13:28 53760 ----a-w- C:\Windows\System32\UXInit.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-26 03:13:15 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-26 00:54:34 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2013-07-09 06:07:17 2233168 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-02 00:44:14 36288 ----a-w- C:\Windows\System32\drivers\WdBoot.sys
2013-07-01 22:08:49 247216 ----a-w- C:\Windows\System32\drivers\WdFilter.sys
2013-06-27 22:04:51 78200 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 22:04:51 693112 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-24 11:20:22 768000 ----a-w- C:\Windows\SysWow64\rzdevicedll.dll
2013-06-21 10:23:16 6496544 ----a-w- C:\Windows\System32\nvcpl.dll
2013-06-21 10:23:16 3514656 ----a-w- C:\Windows\System32\nvsvc64.dll
2013-06-21 10:23:11 884512 ----a-w- C:\Windows\System32\nvvsvc.exe
2013-06-21 10:23:10 67072 ----a-w- C:\Windows\System32\nv3dappshextr.dll
2013-06-21 10:23:10 63776 ----a-w- C:\Windows\System32\nvshext.dll
2013-06-21 10:23:10 2555680 ----a-w- C:\Windows\System32\nvsvcr.dll
2013-06-21 10:23:10 237856 ----a-w- C:\Windows\System32\nvmctray.dll
2013-06-21 10:23:10 1025312 ----a-w- C:\Windows\System32\nv3dappshext.dll
2013-06-21 04:16:02 566048 ----a-w- C:\Windows\SysWow64\nvStreaming.exe
2013-06-21 00:07:52 203672 ----a-w- C:\Windows\System32\drivers\ssudmdm.sys
2013-06-21 00:07:52 103448 ----a-w- C:\Windows\System32\drivers\ssudbus.sys
2013-06-20 04:17:49 3253909 ----a-w- C:\Windows\System32\nvcoproc.bin
2013-06-17 06:43:32 56832 ----a-w- C:\Windows\SysWow64\rzdevinfo.dll
2013-06-17 06:43:32 154112 ----a-w- C:\Windows\SysWow64\rztouchdll.dll
2013-06-17 06:43:28 117248 ----a-w- C:\Windows\SysWow64\rzdisplaydll.dll
2013-06-17 06:43:26 296448 ----a-w- C:\Windows\SysWow64\rzaudiodll.dll
2013-06-16 22:41:31 997632 ----a-w- C:\Windows\System32\drivers\ndis.sys
2013-06-14 18:57:38 4659712 ----a-w- C:\Windows\SysWow64\Redemption.dll
.
============= FINISH: 22:52:47.89 ===============
 

 

 

Thanks a lot I really do appreciate the job you guys do here and it is a great help to people like me! (who are very paranoid when it comes to PC security!!)

Ash


Edited by Ash128kwil, 07 September 2013 - 05:02 PM.


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Posted 12 September 2013 - 05:00 PM

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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#3 Pinecone21

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Posted 13 September 2013 - 01:21 PM

Hi again,

 

I dont have my Windows CD however I have the Windows 8 installer on USB.

 

I am looking for someone to look at my logs and ensure I am clean :) I will state that my Avast 8 doesn't seem to update automatically (maybe due to when it is set to update?) but this had been a problem when i clean installed Windows 8 and is not a problem as I always make sure manually my virus DB is up to date.

 

Below is my new DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16660
Run by Ashley at 19:18:52 on 2013-09-13
Microsoft Windows 8 Pro with Media Center  6.2.9200.0.1252.44.2057.18.8086.6268 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\dwm.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhostex.exe
C:\Windows\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16613_none_6273bd8950d6cae2\TiWorker.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\msiexec.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe /preload
uRun: [KiesAirMessage] C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe -startup
uRun: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
mRun: [Razer Synapse] "C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe"
mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{1FB12EC7-4B39-4750-B843-FE0A43468A42} : DHCPNameServer = 194.168.4.100 194.168.8.100
AppInit_DLLs= C:\PROGRA~2\NVIDIA~1\3DVISI~1\nvStInit.dll,C:\Windows\SysWOW64\nvinit.dll, C:\PROGRA~2\NVIDIA~1\NVSTRE~1\rxinput.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
x64-Run: [Launch LCore] C:\Program Files\Logitech Gaming Software\LCore.exe /minimized
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\Drivers\aswRvrt.sys [2013-8-15 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\Drivers\aswVmm.sys [2013-8-15 204880]
R0 nvpciflt;nvpciflt;C:\Windows\System32\Drivers\nvpciflt.sys [2013-7-1 30496]
R1 aswSnx;aswSnx;C:\Windows\System32\Drivers\aswSnx.sys [2013-8-15 1030952]
R1 aswSP;aswSP;C:\Windows\System32\Drivers\aswSP.sys [2013-8-15 378944]
R1 nvkflt;nvkflt;C:\Windows\System32\Drivers\nvkflt.sys [2013-7-1 284448]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-5-23 143120]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\Drivers\aswFsBlk.sys [2013-8-15 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\Drivers\aswMonFlt.sys [2013-8-15 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-9-4 46808]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-8-27 14984480]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-6-21 413472]
R3 btmhsf;btmhsf;C:\Windows\System32\Drivers\btmhsf.sys [2011-11-15 327168]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\Drivers\iBtFltCoex.sys [2011-12-9 60416]
R3 LGBusEnum;Logitech GamePanel Virtual Bus Enumerator Driver;C:\Windows\System32\Drivers\LGBusEnum.sys [2009-11-24 22408]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\Drivers\nvvad64v.sys [2013-8-27 39712]
R3 qicflt;upper Device Filter Driver;C:\Windows\System32\Drivers\qicflt.sys [2010-7-2 29288]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-6-2 589824]
R3 rzdaendpt;Razer DeathAdder end point;C:\Windows\System32\Drivers\rzdaendpt.sys [2013-6-7 25600]
R3 rzudd;Razer Mouse Driver;C:\Windows\System32\Drivers\rzudd.sys [2013-6-7 126464]
R3 rzvkeyboard;Razer Virtual Keyboard Driver;C:\Windows\System32\Drivers\rzvkeyboard.sys [2013-6-7 23040]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudbus.sys [2013-7-26 103448]
S3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;C:\Windows\System32\Drivers\LGVirHid.sys [2009-11-24 16008]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudmdm.sys [2013-7-26 203672]
S3 vmbusr;Virtual Machine Bus Provider;C:\Windows\System32\Drivers\vmbusr.sys [2012-7-26 117248]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-26 198656]
S3 xusb22;Xbox 360 Wireless Receiver Driver Service 22;C:\Windows\System32\Drivers\xusb22.sys [2012-7-26 89088]
.
=============== Created Last 30 ================
.
2013-08-27 20:38:37 -------- d-----w- C:\NvidiaLogging
2013-08-27 20:37:55 39712 ----a-w- C:\Windows\System32\drivers\nvvad64v.sys
2013-08-27 20:37:55 29984 ----a-w- C:\Windows\System32\nvaudcap64v.dll
2013-08-27 20:37:55 28448 ----a-w- C:\Windows\SysWow64\nvaudcap32v.dll
2013-08-16 10:10:57 460888 ----a-w- C:\Windows\System32\drivers\34846600.sys
2013-08-16 09:48:35 -------- d-----w- C:\Users\Ashley\AppData\Local\Deployment
2013-08-16 09:48:35 -------- d-----w- C:\Users\Ashley\AppData\Local\Apps
2013-08-15 20:32:52 72016 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-08-15 20:32:41 80816 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-08-15 20:32:41 65336 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-08-15 20:32:41 204880 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-08-15 20:32:41 1030952 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-08-15 20:32:26 41664 ----a-w- C:\Windows\avastSS.scr
2013-08-15 20:26:27 -------- d-----w- C:\Windows\pss
2013-08-15 17:31:54 -------- d-----w- C:\Users\Ashley\AppData\Local\PAYDAY 2
.
==================== Find3M  ====================
.
2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-07-26 05:13:28 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2013-07-26 05:13:28 53760 ----a-w- C:\Windows\System32\UXInit.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-26 03:13:15 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-26 00:54:34 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2013-07-13 06:18:21 337408 ----a-w- C:\Windows\System32\wintrust.dll
2013-07-13 06:16:06 68096 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-07-13 06:16:06 1889280 ----a-w- C:\Windows\System32\crypt32.dll
2013-07-13 06:15:53 98304 ----a-w- C:\Windows\System32\apprepsync.dll
2013-07-13 06:15:53 124416 ----a-w- C:\Windows\System32\apprepapi.dll
2013-07-13 04:24:58 261120 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-07-13 04:23:11 1568256 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-07-13 04:23:03 87040 ----a-w- C:\Windows\SysWow64\apprepapi.dll
2013-07-13 04:23:03 74240 ----a-w- C:\Windows\SysWow64\apprepsync.dll
2013-07-09 06:07:17 2233168 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-02 00:44:14 36288 ----a-w- C:\Windows\System32\drivers\WdBoot.sys
2013-07-01 22:08:49 247216 ----a-w- C:\Windows\System32\drivers\WdFilter.sys
2013-06-27 22:04:51 78200 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 22:04:51 693112 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-24 11:20:22 768000 ----a-w- C:\Windows\SysWow64\rzdevicedll.dll
2013-06-21 10:23:16 6496544 ----a-w- C:\Windows\System32\nvcpl.dll
2013-06-21 10:23:16 3514656 ----a-w- C:\Windows\System32\nvsvc64.dll
2013-06-21 10:23:11 884512 ----a-w- C:\Windows\System32\nvvsvc.exe
2013-06-21 10:23:10 67072 ----a-w- C:\Windows\System32\nv3dappshextr.dll
2013-06-21 10:23:10 63776 ----a-w- C:\Windows\System32\nvshext.dll
2013-06-21 10:23:10 2555680 ----a-w- C:\Windows\System32\nvsvcr.dll
2013-06-21 10:23:10 237856 ----a-w- C:\Windows\System32\nvmctray.dll
2013-06-21 10:23:10 1025312 ----a-w- C:\Windows\System32\nv3dappshext.dll
2013-06-21 04:16:02 566048 ----a-w- C:\Windows\SysWow64\nvStreaming.exe
2013-06-21 00:07:52 203672 ----a-w- C:\Windows\System32\drivers\ssudmdm.sys
2013-06-21 00:07:52 103448 ----a-w- C:\Windows\System32\drivers\ssudbus.sys
2013-06-20 04:17:49 3253909 ----a-w- C:\Windows\System32\nvcoproc.bin
2013-06-17 06:43:32 56832 ----a-w- C:\Windows\SysWow64\rzdevinfo.dll
2013-06-17 06:43:32 154112 ----a-w- C:\Windows\SysWow64\rztouchdll.dll
2013-06-17 06:43:28 117248 ----a-w- C:\Windows\SysWow64\rzdisplaydll.dll
2013-06-17 06:43:26 296448 ----a-w- C:\Windows\SysWow64\rzaudiodll.dll
2013-06-16 22:41:31 997632 ----a-w- C:\Windows\System32\drivers\ndis.sys
.
============= FINISH: 19:19:33.26 ===============
 

 

Thanks a lot guys I appreciate the help giving me some relief!!

 

Pinecone


Edited by Pinecone21, 13 September 2013 - 02:01 PM.


#4 nasdaq

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Posted 14 September 2013 - 12:49 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM

#5 Pinecone21

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Posted 14 September 2013 - 03:34 PM

Hi nasdaq thanks for taking the time to reply to me!
 
The information you needed is below:
 
RogueKiller:
 
RogueKiller V8.6.11 _x64_ [Sep 11 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Ashley [Admin rights]
Mode : Remove -- Date : 09/14/2013 21:23:43
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 4 ¤¤¤
[SERVICE][ROGUE ST] HKLM\[...]\CCSet\[...]\Services : 34846600 (C:\Windows\system32\DRIVERS\34846600.sys [7]) -> DELETED
[SERVICE][ROGUE ST] HKLM\[...]\CS001\[...]\Services : 34846600 (C:\Windows\system32\DRIVERS\34846600.sys [7]) -> [0x3] The system cannot find the path specified. 
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: ST9500423AS +++++
--- User ---
[MBR] 4a881301f87a92063a853207f9dc16ce
[BSP] 0d9bdc844c4d286fe0b40717de6e9b3f : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 350 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 718848 | Size: 476588 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_09142013_212343.txt >>
RKreport[0]_S_09142013_212307.txt
 
 
Adwcleaner log:
 
PLEASE NOTE: I cleaned the entry that was found and this log appeared afterwards.
 
# AdwCleaner v3.003 - Report created 14/09/2013 at 21:30:22
# Updated 07/09/2013 by Xplode
# Operating System : Windows 8 Pro with Media Center  (64 bits)
# Username : Ashley - ASHS8-XPS
# Running from : C:\Users\Ashley\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16688
 
 
-\\ Google Chrome v29.0.1547.66
 
[ File : C:\Users\Ashley\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [759 octets] - [14/09/2013 21:26:21]
AdwCleaner[S0].txt - [681 octets] - [14/09/2013 21:30:22]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [740 octets] ##########


#6 Pinecone21

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Posted 14 September 2013 - 03:42 PM

JRT Log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.0 (09.12.2013:1)
OS: Windows 8 Pro with Media Center x64
Ran by Ashley on 14/09/2013 at 21:36:09.79
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 14/09/2013 at 21:41:29.42
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

Again thank you very much for your help I really do appreciate the time you have taken to help me!

 

:)



#7 nasdaq

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Posted 14 September 2013 - 04:09 PM

One last scan and let me know of any remaning issue.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#8 Pinecone21

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Posted 14 September 2013 - 04:24 PM

Hi again here is the log:

 

 Results of screen317's Security Check version 0.99.73  
   x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
Windows Defender   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0    
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Google Chrome 29.0.1547.62  
 Google Chrome 29.0.1547.66  
````````Process Check: objlist.exe by Laurent````````
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  % 
````````````````````End of Log``````````````````````
 

 

 

is there a reason Chrome is listed twice?

 

Also as for problems the Avast WebRep problem persists, my main concern is any malware which may have been causing it. However if you can give me the all clean I am not worried and will use web of trust as an alternative and get on with some needed online shopping! (I am making sure I am clean before I do this! :thumbup2:  )

 

Thanks again for the speedy reply!


Edited by Pinecone21, 14 September 2013 - 04:26 PM.


#9 nasdaq

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Posted 15 September 2013 - 07:40 AM

Google Chrome 29.0.1547.62
Google Chrome 29.0.1547.66

Different version. Chrome will manage it. Leave it alone.

===

Also as for problems the Avast WebRep problem persists, my main concern is any malware which may have been causing it. However if you can give me the all clean I am not worried and will use web of trust as an alternative and get on with some needed online shopping! (I am making sure I am clean before I do this! :thumbup2: )

Nothing to worry about. WOT (Web of Trust) is good.

===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
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#10 Pinecone21

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Posted 15 September 2013 - 10:37 AM

Hi nasdaq,

 

Thanks for the info, I did not run ComboFix so I cant clean it up, should I have ran it? If so let me know and I will get a log to you.

 

I will look at ScriptNo for Chrome thanks for the tip. I currently am using the Windows Firewall (In windows 8) is this sufficient or would I be much better off with comodo?

 

Thanks for all the help as I say I just want to make sure I am clean before I start using my PC for shopping etc...

 

Thanks for taking the time to help me out!

 

Ash



#11 nasdaq

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Posted 15 September 2013 - 01:15 PM

Sorry not need to run ComboFix if all is well.

I currently am using the Windows Firewall (In windows 8) is this sufficient or would I be much better off with comodo?

I would keep the Windows firewall.

#12 Pinecone21

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Posted 15 September 2013 - 01:19 PM

Hi again,

 

Thanks for the help so everything looks clean and there is not additional items to run?

 

Thanks again for putting my mind at rest and for your speedy responses!

 

:)



#13 nasdaq

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Posted 15 September 2013 - 01:47 PM

Glad we could help.

#14 nasdaq

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Posted 15 September 2013 - 01:47 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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