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Do I need my Product key???


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#1 trickshot63

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Posted 07 September 2013 - 02:07 PM

I apologize for reposting this, but I can't seem to find my old post. My situation is I have a laptop with a bad hard drive. I am gonna replace the hard drive and order recovery disks from HP. My problem is, my product key sticker on the back of the laptop is worn, and I am wondering if I order the recovery disks from HP will they install without me having to know my product key? Thanks for any help.



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#2 Animal

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Posted 07 September 2013 - 02:12 PM

Short version is you will need your product key. You can use http://www.magicaljellybean.com/keyfinder/ to find your product key. Write it down and keep it in a safe place. Then when you have your new drive and recovery disks you'll have your product key ready to go.

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#3 trickshot63

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Posted 07 September 2013 - 02:22 PM

My hard drive is bad, I can't retrieve my product key in that manner.



#4 Animal

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Posted 07 September 2013 - 02:34 PM

Sorry I misunderstood 'bad'. So you have a failed hard drive. If you registered your OS 'may' be able to contact Microsoft and see if they will provide the information. Not sure where you are located but you should be able to Google the right country and support contact info.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
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A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


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#5 trickshot63

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Posted 07 September 2013 - 02:50 PM

USA. Doing this for someone else. I'll check and see if he registered it. Thanks



#6 dc3

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Posted 07 September 2013 - 03:29 PM

The topic can be found using the link below.

 

http://www.bleepingcomputer.com/forums/t/506621/gonna-replace-hdd-and-order-recovery-disks-will-i-need-product-key/?p=3147594

 

Animal has made the same suggestion I did in your other topic.

 

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