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Unknown Virus prevents websites from opening


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2 replies to this topic

#1 STEELY DAN

STEELY DAN

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  • Local time:02:24 PM

Posted 07 September 2013 - 12:28 PM

My laptop and desktop have simultaneously been infected.  I can only access facebook and google, yet any link clicked in google times out unless in safe mode with networking.  MBAM has been run behind RKill numerous times and anything found has been removed.  Thanks in advanced for any help received.  Here is my DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 10.0.9200.16660
Run by STEELY DAN II at 13:22:36 on 2013-09-07
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7655.6563 [GMT -4:00]
.
AV: Bitdefender Antivirus Free Edition *Enabled/Updated* {9B5F5313-CAF9-DD97-C460-E778420237B4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Bitdefender Antivirus Free Edition *Enabled/Updated* {203EB2F7-ECC3-D219-FED0-DC0A39857D09}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\Explorer.EXE
C:\windows\system32\ctfmon.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\STEELY DAN II\Downloads\HijackThis (1).exe
C:\windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y
uProxyServer = hxxp=103.1.186.248:808
uProxyOverride = localhost;127.0.0.1;<local>;*.local
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
uRun: [EasyTether] "C:\Program Files (x86)\Mobile Stream\EasyTether\easytthr.exe"
uRun: [Google Update] "C:\Users\STEELY DAN II\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"  /MINIMIZED
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [VMM Mode Selection] C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{5B4D5D6B-3709-401D-812C-38B01D03FAAE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5B4D5D6B-3709-401D-812C-38B01D03FAAE}\3416D656C6F64733 : DHCPNameServer = 172.24.1.1
TCP: Interfaces\{C4627585-9A35-4CA1-96EB-BC8AD0F14AC9} : DHCPNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{CBEF9348-E751-4D83-B472-0F7A732F21BD} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\STEELY DAN II\AppData\Roaming\Mozilla\Firefox\Profiles\qcr7ryhp.default\
FF - prefs.js: browser.startup.homepage - hxxp://apps.facebook.com/angrybirds/?fb_source=bookmark_apps&ref=bookmarks&count=45&fb_bmpos=5_45
FF - plugin: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll
FF - plugin: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Users\STEELY DAN II\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\windows\System32\Macromed\Flash\NPSWF64_11_8_800_94.dll
FF - plugin: C:\windows\System32\npDeployJava1.dll
FF - plugin: C:\windows\System32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R1 bdfwfpf;bdfwfpf;C:\Program Files\Bitdefender\Antivirus Free Edition\bdfwfpf.sys [2013-9-5 121928]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R3 easytether;easytether;C:\windows\System32\drivers\easytthr.sys [2012-4-10 20752]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-2-9 77424]
R3 QIOMem;Generic IO & Memory Access;C:\windows\System32\drivers\QIOMem.sys [2009-6-15 12800]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2012-2-19 1109096]
S0 avc3;avc3;C:\windows\System32\drivers\avc3.sys [2013-8-22 718840]
S1 gzflt;gzflt;C:\windows\System32\drivers\gzflt.sys [2013-8-22 148696]
S2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2012-2-19 204288]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
S2 gzserv;Bitdefender Antivirus Free Edition;C:\Program Files\Bitdefender\Antivirus Free Edition\gzserv.exe [2013-8-29 64224]
S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-30 418376]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-30 701512]
S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-3 162408]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2011-5-24 294848]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\windows\System32\drivers\AtihdW76.sys [2012-2-19 116752]
S3 avckf;avckf;C:\windows\System32\drivers\avckf.sys [2013-8-22 593144]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 htcusbnet;HTC USB-NDIS miniport;C:\windows\System32\drivers\htcusbnet.sys [2012-4-10 153600]
S3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-1-30 25928]
S3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2012-2-19 38096]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2012-2-19 250984]
S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\windows\System32\drivers\rtsuvstor.sys [2012-2-19 307304]
S3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
S3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
S3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
S3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2012-2-19 57216]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-10 138152]
S3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2011-6-28 828856]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-4-15 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-09-06 19:52:02 -------- d-----w- C:\Users\STEELY DAN II\Microsoft WINDOWS 8 1 RTM x64 ISO [ThumperDC]
2013-08-22 10:09:06 261056 ----a-w- C:\windows\System32\drivers\avchv.sys
2013-08-22 10:06:37 184321 ----a-w- C:\ProgramData\1377165731.bdinstall.bin
2013-08-22 10:05:30 718840 ----a-w- C:\windows\System32\drivers\avc3.sys
2013-08-22 10:05:30 593144 ----a-w- C:\windows\System32\drivers\avckf.sys
2013-08-22 10:02:45 -------- d-----w- C:\Users\STEELY DAN II\AppData\Roaming\QuickScan
2013-08-22 10:02:26 -------- d-----w- C:\Program Files\Bitdefender
2013-08-22 10:02:24 148696 ----a-w- C:\windows\System32\drivers\gzflt.sys
2013-08-22 10:02:21 382536 ----a-w- C:\windows\System32\drivers\trufos.sys
2013-08-22 09:47:54 2061 ----a-w- C:\ProgramData\1377164871.2068.bin
2013-08-22 09:47:51 26946 ----a-w- C:\ProgramData\1377164871.2268.bin
2013-08-22 09:36:33 30799 ----a-w- C:\ProgramData\1377163846.bdinstall.bin
2013-08-22 08:33:15 -------- d-----w- C:\Users\STEELY DAN II\AppData\Local\Conduit
2013-08-22 08:32:21 -------- d-----w- C:\Users\STEELY DAN II\AppData\Local\CRE
2013-08-22 08:32:19 -------- d-----w- C:\Program Files (x86)\Conduit
2013-08-14 08:51:03 -------- d-----w- C:\Program Files (x86)\Betcat
2013-08-13 23:01:53 1472512 ----a-w- C:\windows\System32\crypt32.dll
2013-08-11 05:55:25 -------- d-----w- C:\Users\STEELY DAN II\AppData\Roaming\Betcat
.
==================== Find3M  ====================
.
2013-08-20 23:08:28 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-20 23:08:28 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-07-26 05:13:37 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\windows\System32\wow64.dll
2013-07-09 05:52:52 224256 ----a-w- C:\windows\System32\wintrust.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\windows\System32\cryptsvc.dll
2013-07-09 05:46:20 139776 ----a-w- C:\windows\System32\cryptnet.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-07-09 04:52:10 175104 ----a-w- C:\windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
2013-07-09 04:45:07 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-06-15 04:32:16 39936 ----a-w- C:\windows\System32\drivers\tssecsrv.sys
.
============= FINISH: 13:23:19.90 ===============
 

 

Attached Files

  • Attached File  DDS.txt   15.25KB   1 downloads


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:24 PM

Posted 12 September 2013 - 10:36 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 40,754 posts
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  •  
  • Gender:Male
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  • Local time:01:24 PM

Posted 14 September 2013 - 10:23 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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