Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Error pops up at startup


  • Please log in to reply
9 replies to this topic

#1 Llcass

Llcass

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:05:48 AM

Posted 07 September 2013 - 08:13 AM

Good morning,

 

I've had this error pop up upon booting up my computer and it's been happening for several days. There's just an error box with nothing in it but the icon on the taskbar is three little red boxes that I just don't recognize. Below is a link to a screenshot.

 

http://tinypic.com/r/8yudye/5

 

Approximately 1 week ago I formatted my hard drive. I did install some software that I wasn't sure about but unfortunately can't remember what software that was but it was related to converting music and cutting some music out of songs. Some of this software did install those unwanted toolbars without my permission however, I did uninstall the software and the toolbars (the latter to the best of my knowledge).

 

This appears to be something that may be running at startup but that I no longer have hence the error. Below is my computer info:

 

OS - Windows 7 (64 Bit)

Samsung

AMD Athlon II P360 Dual-Core 2.30 GHz

4 GB RAM

 

Thanks in advance for any help that can be provided!

 

Llcass

 

 



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,283 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:48 AM

Posted 07 September 2013 - 09:57 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#3 Llcass

Llcass
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:05:48 AM

Posted 07 September 2013 - 10:41 AM

Hi Louis,

 

The list is quite long. Here's a Snapshot of my specifications taken from Speccy:

 

http://tinypic.com/r/16m9ij5/5

 

Here's the long list of what the mini tool box displays:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Louise (administrator) on 07-09-2013 at 11:28:22
Running from "C:\Users\Louise\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/07/2013 10:41:42 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/07/2013 09:57:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Faulting module name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Exception code: 0xc0000005
Fault offset: 0x00070632
Faulting process id: 0x6d0
Faulting application start time: 0xRegCurePro.exe0
Faulting application path: RegCurePro.exe1
Faulting module path: RegCurePro.exe2
Report Id: RegCurePro.exe3

Error: (09/07/2013 09:38:09 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/06/2013 05:31:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Faulting module name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Exception code: 0xc0000005
Fault offset: 0x00070632
Faulting process id: 0x684
Faulting application start time: 0xRegCurePro.exe0
Faulting application path: RegCurePro.exe1
Faulting module path: RegCurePro.exe2
Report Id: RegCurePro.exe3

Error: (09/06/2013 03:30:10 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/06/2013 03:18:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Faulting module name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Exception code: 0xc0000005
Fault offset: 0x00070632
Faulting process id: 0x6f0
Faulting application start time: 0xRegCurePro.exe0
Faulting application path: RegCurePro.exe1
Faulting module path: RegCurePro.exe2
Report Id: RegCurePro.exe3

Error: (09/05/2013 08:18:07 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/05/2013 07:49:15 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/05/2013 03:42:49 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/05/2013 03:24:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Faulting module name: RegCurePro.exe, version: 3.1.6.0, time stamp: 0x51edb7c5
Exception code: 0xc0000005
Fault offset: 0x00070632
Faulting process id: 0x6bc
Faulting application start time: 0xRegCurePro.exe0
Faulting application path: RegCurePro.exe1
Faulting module path: RegCurePro.exe2
Report Id: RegCurePro.exe3


System errors:
=============
Error: (09/03/2013 07:59:18 PM) (Source: DCOM) (User: )
Description: {D085A4AB-CAB1-4729-9DF8-FCEEDDBD19E4}

Error: (08/30/2013 03:12:18 PM) (Source: Service Control Manager) (User: )
Description: The Update WebConnect service failed to start due to the following error:
%%1053

Error: (08/30/2013 03:12:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Update WebConnect service to connect.

Error: (08/28/2013 03:42:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2834140).

Error: (08/28/2013 03:34:10 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1069

Error: (08/28/2013 03:34:10 PM) (Source: Service Control Manager) (User: )
Description: The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
%%1352

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (08/28/2013 03:34:10 PM) (Source: Service Control Manager) (User: )
Description: The Security Center service failed to start due to the following error:
%%1069

Error: (08/28/2013 03:34:10 PM) (Source: Service Control Manager) (User: )
Description: The wscsvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%1352

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (08/28/2013 03:34:10 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service failed to start due to the following error:
%%1069

Error: (08/28/2013 03:34:10 PM) (Source: Service Control Manager) (User: )
Description: The WMPNetworkSvc service was unable to log on as NT AUTHORITY\NetworkService with the currently configured password due to the following error:
%%1352

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).


Microsoft Office Sessions:
=========================
Error: (09/07/2013 10:41:42 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/07/2013 09:57:26 AM) (Source: Application Error)(User: )
Description: RegCurePro.exe3.1.6.051edb7c5RegCurePro.exe3.1.6.051edb7c5c0000005000706326d001ceabc6a1e2fa88C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exeC:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe6d252bd8-17c5-11e3-b557-e811321fed57

Error: (09/07/2013 09:38:09 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/06/2013 05:31:13 PM) (Source: Application Error)(User: )
Description: RegCurePro.exe3.1.6.051edb7c5RegCurePro.exe3.1.6.051edb7c5c00000050007063268401ceab387a6c51d5C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exeC:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exea74a6536-173b-11e3-bb55-e811321fed57

Error: (09/06/2013 03:30:10 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/06/2013 03:18:59 PM) (Source: Application Error)(User: )
Description: RegCurePro.exe3.1.6.051edb7c5RegCurePro.exe3.1.6.051edb7c5c0000005000706326f001ceab35a0573257C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exeC:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe2e05a601-1729-11e3-98a6-e811321fed57

Error: (09/05/2013 08:18:07 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/05/2013 07:49:15 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/05/2013 03:42:49 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/05/2013 03:24:47 PM) (Source: Application Error)(User: )
Description: RegCurePro.exe3.1.6.051edb7c5RegCurePro.exe3.1.6.051edb7c5c0000005000706326bc01ceaa6d6b648e6bC:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exeC:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exed35c9285-1660-11e3-8faa-e811321fed57


=========================== Installed Programs ============================

???? ??? Windows Live (Version: 15.4.3502.0922)
?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)
???????? ?????????? Windows Live (Version: 15.4.3502.0922)
?????????? Windows Live (Version: 15.4.3502.0922)
??????????? ?? Windows Live (Version: 15.4.3502.0922)
„Windows Live Essentials“ (Version: 15.4.3502.0922)
„Windows Live“ fotogalerija (Version: 15.4.3502.0922)
µTorrent (Version: 3.3.1.30017)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader 9.5.5 (Version: 9.5.5)
Agatha Christie - Death on the Nile (Version: 2.2.0.82)
Atheros Client Installation Program (Version: 1.0.5.0621)
ATI Catalyst Install Manager (Version: 3.0.790.0)
Audacity 2.0.3 (Version: 2.0.3)
BatteryLifeExtender (Version: 1.0.6)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Broadcom 802.11 Network Adapter (Version: 5.60.48.44)
Build-a-lot (Version: 2.2.0.82)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0919.2144.37127)
Catalyst Control Center InstallProxy (Version: 2010.0919.2144.37127)
Catalyst Control Center Localization All (Version: 2010.0919.2144.37127)
CCC Help Chinese Standard (Version: 2010.0919.2143.37127)
CCC Help Chinese Traditional (Version: 2010.0919.2143.37127)
CCC Help Czech (Version: 2010.0919.2143.37127)
CCC Help Danish (Version: 2010.0919.2143.37127)
CCC Help Dutch (Version: 2010.0919.2143.37127)
CCC Help English (Version: 2010.0919.2143.37127)
CCC Help Finnish (Version: 2010.0919.2143.37127)
CCC Help French (Version: 2010.0919.2143.37127)
CCC Help German (Version: 2010.0919.2143.37127)
CCC Help Greek (Version: 2010.0919.2143.37127)
CCC Help Hungarian (Version: 2010.0919.2143.37127)
CCC Help Italian (Version: 2010.0919.2143.37127)
CCC Help Japanese (Version: 2010.0919.2143.37127)
CCC Help Korean (Version: 2010.0919.2143.37127)
CCC Help Norwegian (Version: 2010.0919.2143.37127)
CCC Help Polish (Version: 2010.0919.2143.37127)
CCC Help Portuguese (Version: 2010.0919.2143.37127)
CCC Help Russian (Version: 2010.0919.2143.37127)
CCC Help Spanish (Version: 2010.0919.2143.37127)
CCC Help Swedish (Version: 2010.0919.2143.37127)
CCC Help Thai (Version: 2010.0919.2143.37127)
CCC Help Turkish (Version: 2010.0919.2143.37127)
ccc-core-static (Version: 2010.0919.2144.37127)
ccc-utility64 (Version: 2010.0919.2144.37127)
Chuzzle Deluxe (Version: 2.2.0.82)
Citrix Authentication Manager (Version: 4.0.0.53726)
Citrix Receiver (HDX Flash Redirection) (Version: 13.4.0.25)
Citrix Receiver (Version: 13.4.0.25)
Citrix Receiver Inside (Version: 3.4.0.29585)
Citrix Receiver Updater (Version: 3.4.0.29577)
Citrix Receiver(Aero) (Version: 13.4.0.25)
Citrix Receiver(DV) (Version: 13.4.0.25)
Citrix Receiver(USB) (Version: 13.4.0.25)
CyberLink DVD Suite (Version: 6.0.2806)
CyberLink LabelPrint (Version: 2.5.1916)
CyberLink Power2Go (Version: 6.0.3108a)
CyberLink PowerDirector (Version: 7.0.3213)
CyberLink PowerDVD 8 (Version: 8.0.2815b)
CyberLink PowerProducer (Version: 5.0.1.1812)
CyberLink YouCam (Version: 2.0.3911)
D3DX10 (Version: 15.4.2368.0902)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82)
Easy Content Share (Version: 1.0)
Easy Display Manager (Version: 3.2)
Easy Network Manager (Version: 4.4.1)
Easy SpeedUp Manager (Version: 2.1.0.15)
EasyBatteryManager (Version: 4.0.0.4)
EasyFileShare (Version: 1.0.3)
ETDWare PS/2-X64 8.0.7.1_WHQL (Version: 8.0.7.1)
Farm Frenzy (Version: 2.2.0.82)
Fast Start (Version: 2.2.0.0)
Fotogalerija Windows Live (Version: 15.4.3502.0922)
Free Mp3 Wma Converter V 2.2 (Version: 2.2.0.0)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galeria fotografii uslugi Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galerie foto Windows Live (Version: 15.4.3502.0922)
Insaniquarium Deluxe (Version: 2.2.0.82)
Java 7 Update 25 (Version: 7.0.250)
John Deere Drive Green (Version: 2.2.0.82)
K-Lite Codec Pack 7.0.0 (Standard) (Version: 7.0.0)
Marvell Miniport Driver (Version: 11.22.3.3)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
Mozilla Thunderbird 17.0.8 (x86 en-US) (Version: 17.0.8)
MP3 Rocket (Version: 6.3.14)
MP3Rocket Toolbar (Version: 12.3.0.879)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero Burning ROM_Nero Express
Norton 360 (Version: 20.4.0.40)
Norton Online Backup (Version: 2.1.17869)
Online Plug-in (Version: 13.4.0.25)
Peggle (Version: 2.2.0.82)
Penguins! (Version: 2.2.0.82)
Plants vs. Zombies (Version: 2.2.0.82)
Podstawowe programy Windows Live (Version: 15.4.3502.0922)
Polar Golfer (Version: 2.2.0.82)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek High Definition Audio Driver (Version: 6.0.1.6176)
S?????? f?t???af??? t?? Windows Live (Version: 15.4.3502.0922)
Samsung AnyWeb Print (Version: 1.0)
Samsung AnyWeb Print (Version: 1.1.19.0)
Samsung Recovery Solution 4 (Version: 4.0.0.6)
Samsung Support Center (Version: 1.1.18)
Samsung Universal Print Driver (Version: 2.01.06.00:16)
Samsung Universal Scan Driver (Version: 1.2.1.0)
Samsung Update Plus (Version: 2.0)
Self-service Plug-in (Version: 3.4.0.33684)
SoulseekQt
SRS Premium Sound Control Panel (Version: 1.09.0800)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
User Guide (Version: 1.0)
WebConnect 3.0.0 (Version: 3.0.0)
WildTangent Games (Version: 1.0.1.5)
WildTangent ORB Game Console
Windows Live ?? ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3508.1109)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live fotoattelu galerija (Version: 15.4.3502.0922)
Windows Live Fotogaléria (Version: 15.4.3502.0922)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live Foto-galerija (Version: 15.4.3502.0922)
Windows Live Fotogalleri (Version: 15.4.3502.0922)
Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)
Windows Live Fotótár (Version: 15.4.3502.0922)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live Galerija fotografija (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 3838.05 MB
Available physical RAM: 1939.54 MB
Total Pagefile: 7674.28 MB
Available Pagefile: 5201.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3945.45 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:179 GB) (Free:136.93 GB) NTFS
2 Drive d: () (Fixed) (Total:266.66 GB) (Free:266.56 GB) NTFS
4 Drive f: (DISK) (Fixed) (Total:465.76 GB) (Free:263.35 GB) NTFS

****

Please do let me know if there's a better way to post snapshots and this list here and I will edit my post accordingly.

 

Thanks for the help!
 



#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,283 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:48 AM

Posted 07 September 2013 - 12:19 PM

That's good, thanks :).

 

You followed the directions, posted exactly as requested...cannot do better than that :).

 

FWIW:  Individual preference determines how data should be supplied (attachment vx cut/paste into post)...and Speccy is different because the link supplies much more data than can be gained by pasting a graphic of the summary...the details are more important than summary data.

 

Give me a few minutes to review it all :).

 

Louis



#5 Llcass

Llcass
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:05:48 AM

Posted 08 September 2013 - 07:18 AM

Thank you Louis,

 

When I went over the list in my last post, I saw that the errors generated seemed to be mainly due to RegCurePro. I performed a search online and the icon of the 3 little boxes is definitely related to that.

 

I guess my first question is, if I uninstalled RegCurePro from my computer using the add/remove programs function but the files are still in my program folder (with an 'unreadable' exe and without an uninstall file), how do I completely remove it? Will deleting all of the associated files and folders remove RegCure from my computer?

 

Second question: Upon searching the internet, depending on individual opinions, it appears that RegCurePro may not be a great solution to any registry issues and that it may cause more problems than it does solve them, your opinion?

 

I will await your next instructions. :)

 

Louise


Edited by Llcass, 08 September 2013 - 08:23 AM.


#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,283 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:48 AM

Posted 08 September 2013 - 09:40 AM

Apologies for not responding yesterday.

 

BTW:  You did not follow the instructions for Speccy...I did not want a link to the summary (which is useless) but a link to the snapshot taken by Speccy.  It is the snapshot which reflects detailed info...while a summary...is virtually useless when attempting to troubleshoot system issues.

 

Please...uninstall Reg Cure Pro and any other programs that are similar to it.

 

BC does not support/advocate use of these types of programs...see the links following for an idea of why that is.

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

There is no logical foundation...to the belief that many users have...that the registry needs to be cleaned in the manner of a kitchen floor.  The registry is vital to proper system functioning and "optimizers" and "registry cleaners" are just programs which are exploiting the fact that many of today's users...just don't know better.

 

After you uninstall this program...please follow the instructions provided for Speccy...and post the link to the snapshot, please.

 

Louis

 



#7 Llcass

Llcass
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:05:48 AM

Posted 08 September 2013 - 01:46 PM

Hi Louis,

 

No worries about not responding yesterday..I was away for a good part of the day anyway. :)

 

Ok, I figured it out and was able to resolve the issue. It took me seeing the mini tool box error list in order to determine what the issue was. I had already uninstalled RegCurePro several days ago but for whatever reason, the uninstall never removed all of the application files and folders, including the executable file which was not usable because the program had been uninstalled, this is the reason I was getting the error on bootup.

 

I deleted all of the application folders and files and rebooted my computer, no error this time. I do see that there are other errors aside from the RegCurePro in my original list (Customer Experience Improvement Program) so if you can help with that, it would be greatly appreciated.

 

Here's is the actual snapshop by speccy:

http://speccy.piriform.com/results/R5KpkMW6VQVAYDQAOAlgHqW

 

I believe the above is what you were looking for.

 

Thanks again!

 

Louise



#8 hamluis

hamluis

    Moderator


  • Moderator
  • 56,283 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:48 AM

Posted 08 September 2013 - 06:49 PM

The only thing I see via Speccy...is the possibility that your CPU is overheating, I can't verify the max operating temperature.  Generally, anything over 50 Celsius for an AMD CPU...I would construe as overheating but...this is a laptop and they generaliy tend to run warmer than a desktop CPU.

 

Microsoft Customer Experience Improvement Program

 

I don't know anything about that or what you are referring to...I suggest that you read the MS documentation.

 

Louis



#9 Llcass

Llcass
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:05:48 AM

Posted 08 September 2013 - 07:20 PM

Thanks for the help Louis, and especially for providing me with the tools in your original post. Very useful indeed! :)



#10 hamluis

hamluis

    Moderator


  • Moderator
  • 56,283 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:48 AM

Posted 09 September 2013 - 09:09 AM

:thumbup2: , wasn't much help...but thanks for kind words all the same.

 

Happy computing :).

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users