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error occurred iProInst.dll


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#1 j2i2m2

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Posted 06 September 2013 - 09:59 PM

My computer has been running very slow in an effort to clear any issues I attempted to do a disc refag. I recieved an error message in the file iProInst.dll.

 

I would appriciate any assistance with this issue.

 

Thank you



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#2 hamluis

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Posted 07 September 2013 - 07:25 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#3 j2i2m2

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Posted 07 September 2013 - 03:20 PM

Louis,

Thank you for your quick response. I will attach the reports you requested.

Best regards,

Jim

 

lBox by Farbar  Version: 13-07-2013
Ran by president (administrator) on 07-09-2013 at 13:11:22
Running from "C:\Documents and Settings\president\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/03/2013 01:57:54 PM) (Source: Application Hang) (User: )
Description: Fault bucket 1180947459.

Error: (09/03/2013 01:57:46 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/19/2013 10:00:00 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 23.0.1.4974, faulting module mozalloc.dll, version 23.0.1.4974, fault address 0x00001988.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (08/19/2013 09:59:54 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 23.0.1.4974, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/13/2013 11:01:45 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 22.0.0.4917, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/13/2013 11:01:30 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 22.0.0.4917, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/13/2013 09:28:34 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 22.0.0.4917, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/11/2013 07:38:28 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 22.0.0.4917, faulting module ffdshow.ax, version 1.1.3947.0, fault address 0x001a742c.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (08/11/2013 06:15:00 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 22.0.0.4917, faulting module ffdshow.ax, version 1.1.3947.0, fault address 0x001a742c.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (08/10/2013 09:57:26 PM) (Source: Application Hang) (User: )
Description: Hanging application uWebCam.exe, version 4.0.46.408, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (09/07/2013 00:56:19 PM) (Source: Service Control Manager) (User: )
Description: The AVG PC TuneUp Service service failed to start due to the following error:
%%2

Error: (09/07/2013 00:56:19 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (09/07/2013 00:56:19 PM) (Source: Service Control Manager) (User: )
Description: The Nsynas32 service failed to start due to the following error:
%%20

Error: (09/06/2013 11:25:23 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address 0012F0862B5D.  The following error
occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Error: (09/06/2013 11:09:41 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address 0012F0862B5D.  The following error
occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Error: (09/06/2013 11:04:19 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address 0012F0862B5D.  The following error
occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Error: (09/06/2013 10:52:11 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address 0012F0862B5D.  The following error
occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Error: (09/06/2013 10:37:23 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address 0012F0862B5D.  The following error
occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Error: (09/06/2013 06:27:17 PM) (Source: Service Control Manager) (User: )
Description: The AVG PC TuneUp Service service failed to start due to the following error:
%%2

Error: (09/06/2013 06:27:17 PM) (Source: Service Control Manager) (User: )
Description: The Nsynas32 service failed to start due to the following error:
%%20


Microsoft Office Sessions:
=========================
Error: (09/03/2013 01:57:54 PM) (Source: Application Hang)(User: )
Description: 1180947459

Error: (09/03/2013 01:57:46 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/19/2013 10:00:00 PM) (Source: Application Error)(User: )
Description: plugin-container.exe23.0.1.4974mozalloc.dll23.0.1.497400001988

Error: (08/19/2013 09:59:54 PM) (Source: Application Hang)(User: )
Description: firefox.exe23.0.1.4974hungapp0.0.0.000000000

Error: (08/13/2013 11:01:45 PM) (Source: Application Hang)(User: )
Description: firefox.exe22.0.0.4917hungapp0.0.0.000000000

Error: (08/13/2013 11:01:30 PM) (Source: Application Hang)(User: )
Description: firefox.exe22.0.0.4917hungapp0.0.0.000000000

Error: (08/13/2013 09:28:34 PM) (Source: Application Hang)(User: )
Description: firefox.exe22.0.0.4917hungapp0.0.0.000000000

Error: (08/11/2013 07:38:28 PM) (Source: Application Error)(User: )
Description: plugin-container.exe22.0.0.4917ffdshow.ax1.1.3947.0001a742c

Error: (08/11/2013 06:15:00 PM) (Source: Application Error)(User: )
Description: plugin-container.exe22.0.0.4917ffdshow.ax1.1.3947.0001a742c

Error: (08/10/2013 09:57:26 PM) (Source: Application Hang)(User: )
Description: uWebCam.exe4.0.46.408hungapp0.0.0.000000000


=========================== Installed Programs ============================

µTorrent (Version: 3.3.1.29988)
Acer eManager for Notebook (Version: 1.0.29.44)
Acer eNetManagement (Version: 1.0.0.6)
Acer ePowerManagement (Version: 1.5.6.257)
Acer GridVista (Version: 2.26.0407)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Arcade 3.0
AVG 2013 (Version: 13.0.3222)
AVG 2013 (Version: 13.0.3392)
AVG 2013 (Version: 2013.0.3392)
AVG PC TuneUp Language Pack (en-US) (Version: 12.0.4000.108)
Bonjour (Version: 3.0.0.10)
Conexant AC-Link Audio
CopyPod (remove only)
DriverTuner 3.1.0.1 (Version: 3.1.0.1)
FirstRowSportApp (Version: 2.1 Build 26473)
FreeRIP v3.65 (Version: 3.65)
Google Chrome (Version: 29.0.1547.66)
Google Earth (Version: 7.1.1.1888)
Google Talk Plugin (Version: 4.5.3.14917)
Google Update Helper (Version: 1.3.21.153)
HP Webcam Software Suite (Version: )
HP Webcam Software Suite (Version: 1.00.0000)
Intel® Graphics Media Accelerator Driver for Mobile
Intel® PROSet/Wireless Software
iTunes (Version: 10.5.2.11)
K-Lite Mega Codec Pack 7.5.0 (Version: 7.5.0)
Launch Manager
LG United Mobile Drivers (Version: 3.8.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
mCore (Version: 1.23.0000)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Office 97, Professional Edition
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
mMHouse (Version: 1.23.0000)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
mPfMgr (Version: 1.23.0000)
mProSafe (Version: 9.00.0000)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
mWlsSafe (Version: 9.00.0000)
mXML (Version: 1.23.0000)
NTI Backup NOW! 4 (Version: 4)
NTI CD & DVD-Maker (Version: 7)
OpenOffice.org 3.4.1 (Version: 3.41.9593)
PowerProducer
QuickTime (Version: 7.71.80.42)
Search Protection (Version: 7.3.0.3)
SoftV92 Data Fax Modem with SmartCP
Steinberg Cubase SE 3
Synaptics Pointing Device Driver (Version: 7.12.3.0)
Syncrosoft's License Control
Texas Instruments PCIxx21/x515 drivers. (Version: 1.08.0000)
TIxx21 (Version: 1.08.0000)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
US-122
VueScan
WebFldrs XP (Version: 9.50.7523)
Windows 7 Upgrade Advisor (Version: 2.0.5000.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows PowerShell™ 1.0 (Version: 2)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR 4.10 (32-bit) (Version: 4.10.0)
Yahoo! Messenger
Youtube Downloader HD v. 2.8

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 1526.05 MB
Available physical RAM: 781.21 MB
Total Pagefile: 3425.59 MB
Available Pagefile: 2747.88 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.73 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:35.7 GB) (Free:2.44 GB) FAT32
2 Drive d: (ACERDATA) (Fixed) (Total:35.87 GB) (Free:20.62 GB) FAT32
4 Drive g: (UDISK) (Removable) (Total:3.79 GB) (Free:0.81 GB) FAT32

========================= Users: ========================================

User accounts for \\ACER-AC84C68AD2

Administrator            Guest                    HelpAssistant            
president                SUPPORT_388945a0         


**** End of log ****
 

 

http://speccy.piriform.com/results/UIFq8QazLPDCHFRZbKVUqa7



#4 hamluis

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Posted 07 September 2013 - 04:50 PM

Your system is overheating.

 

Max temperature for your CPU is 100 Celsius...you have reached/exceeded that.

 

Moving topic to Internal Hardware.

 

Louis






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