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Conduit Search- Malware or Virus? Browsers are Hijacked


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25 replies to this topic

#1 tlpsmith

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Posted 06 September 2013 - 11:32 AM

Hello,

 

I think I downloaded this while attempting to put Malwarebytes on my Uncle's computer.  You can imagine I have been beating myself up over this.  At the time I realized it, I also had a program called WHITESMOKE.  I seem to have removed that (maybe?) but the CONDUIT search is popping up on Chrome as well as IE.  

 

His computer is an HP 200 Notebook PC.  Windows 7 Home Premium, 64-bit, Service Pack 1.  Running Trend Micro Titanium Internet Security.  

 

I have run the antivirus software with no results.  I contacted a tech from Trend Micro by chat and he advised I run Hijack this and the Fake AV Removal Tool.  This did not resolve either. Ran Malwarebytes (after installing correctly :hysterical:) .  Lots of PUP showing up there.  Just resetting the browser homepages has no affect once the pc is rebooted. There are detailed instructions on their community page but involve editing the registry but I am a little afraid to do that on my own.  I have followed all of the steps in the preparation guide.  Lots of stuff showed up in the dds scan that were cleared up.  PC seems to continue to function right now but I will be working on it again tomorrow evening.

 

Appreciate any help you can give me!

 

Tammy

 

 

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#2 gringo_pr

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Posted 06 September 2013 - 02:08 PM


Hello tlpsmith

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 09 September 2013 - 11:17 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 tlpsmith

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Posted 10 September 2013 - 12:21 AM

Hello Gringo,

My work schedule has kept me from doing more work on this.  

I will be attempting more tomorrow morning and will post asap.

Thank you,

Tammy



#5 gringo_pr

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Posted 10 September 2013 - 12:49 AM

No problem Tammy and thanks for letting me know


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 tlpsmith

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Posted 10 September 2013 - 10:36 AM

# AdwCleaner v3.002 - Report created 06/09/2013 at 08:06:55
# Updated 01/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Roger - ROGER-HP
# Running from : C:\Users\Roger\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\DailyBibleGuideEI
Folder Deleted : C:\Program Files (x86)\FunWebProducts
Folder Deleted : C:\Users\Roger\AppData\Local\Conduit
Folder Deleted : C:\Users\Roger\AppData\Local\cre
Folder Deleted : C:\Users\Roger\AppData\Local\DefineExt
Folder Deleted : C:\Users\Roger\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Roger\AppData\LocalLow\DailyBibleGuideEI
Folder Deleted : C:\Users\Roger\AppData\LocalLow\vGrabber
Folder Deleted : C:\Users\Roger\AppData\Roaming\DriverCure
Folder Deleted : C:\Users\Roger\AppData\Local\Google\Chrome\User Data\Default\Extensions\heoldelcflnigdllmlopiefhkkobendj
File Deleted : C:\END
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Roger\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Deleted : C:\Users\Roger\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\heoldelcflnigdllmlopiefhkkobendj
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3059010
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289847
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B2ED7FAF-72A0-46D1-9D9D-602226F5CB9F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B2ED7FAF-72A0-46D1-9D9D-602226F5CB9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6C1B9042-3D32-49A1-916B-0AA3A9CDDFD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B2ED7FAF-72A0-46D1-9D9D-602226F5CB9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B2ED7FAF-72A0-46D1-9D9D-602226F5CB9F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6C1B9042-3D32-49A1-916B-0AA3A9CDDFD6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A318B25E-172E-4CEC-A943-12CAFC17F219}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6FB09277-B5D6-4B02-8CD1-5867B7C22DD6}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{B2ED7FAF-72A0-46D1-9D9D-602226F5CB9F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{B2ED7FAF-72A0-46D1-9D9D-602226F5CB9F}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{B2ED7FAF-72A0-46D1-9D9D-602226F5CB9F}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\DailyBibleGuideEI
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Vgrabber
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Vgrabber
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16660
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page Restore]
 
-\\ Google Chrome v
 
[ File : C:\Users\Roger\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : urls_to_restore_on_startup
 
*************************
 
AdwCleaner[R0].txt - [7480 octets] - [06/09/2013 08:04:15]
AdwCleaner[S0].txt - [6861 octets] - [06/09/2013 08:06:55]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6921 octets] ##########


#7 tlpsmith

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Posted 10 September 2013 - 11:07 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.9 (09.07.2013:1)
OS: Windows 7 Home Premium x64
Ran by Roger on Tue 09/10/2013 at  8:40:28.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\speedypc software
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\speedypc software
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{34e26447-bf30-4c78-a5b9-61dfa8a55e67}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A8CB36A9-3E48-4B8D-98D7-0FFA7C9BE178}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{34e26447-bf30-4c78-a5b9-61dfa8a55e67}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\speedypc software"
Successfully deleted: [Folder] "C:\Users\Roger\AppData\Roaming\speedypc software"
Successfully deleted: [Folder] "C:\Users\Roger\appdata\locallow\dailybibleguide"
Successfully deleted: [Folder] "C:\Users\Roger\appdata\locallow\dictionaryboss"
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0003B1DF-4A21-4ECA-ABE6-CEC4E9443365}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{007C3537-5DD3-4020-A074-170C21CEF4AA}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{007EC566-7363-418B-BFFD-DE5BD9C3F3AF}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{00898BC6-E237-4120-BA3E-5BEDC07E6142}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{01019395-D70C-4E84-9AB0-6CFBC42F5487}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0258C606-3594-45C6-BC1F-6D97D14A347C}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{029FC1B8-AEFE-4A02-ACF3-29F2E6630681}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{02DF64D2-2F95-4DB3-AC17-A69150D3FE25}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{02E56A8D-EEB0-4642-8F6B-9B999A7A9A0C}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{02EC6B74-5188-47A1-94BA-9535926781D3}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{02F73006-214C-4D78-A6BF-3A56EC21D87A}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0374CB32-AB24-4088-AFE7-8873ED0D1857}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0380E1C0-15AC-4F0A-9D96-636FB7108ECC}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{04072099-A835-43E3-97A7-9041FD9FC361}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0484731E-D514-46DE-99D6-785955DC5AD5}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{04BC47E3-D845-4932-9CB2-2EFCCE870E0D}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{04C600C0-469F-4784-9105-3D4B04B8FEE9}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0504506C-0F91-4ECD-AC71-EEAF8B6A44FC}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0699077E-B14F-4BB4-ABF0-42D3D12691F2}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{06ACD7A7-20F7-42E5-8A58-C5B8F969052D}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{08302FB4-0A74-4249-8137-F7E7E4BC25F2}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{084C1961-DCAF-449A-BA36-683EECF394BC}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{08781A12-E63B-4697-A5EE-4AE77533D9AB}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{08A3A651-B824-44D7-BDB0-A80492BE17E8}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0916EFBE-0FAD-4E06-86FC-C6CA262C0DC8}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0926D8E4-43AE-4D66-912A-A809D3B5A0CD}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0975129A-994F-4B0C-8B4C-79BFA53BBF48}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0A06E05C-07C4-4A84-B996-B0A59D9F33AE}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0A3E51DB-D937-478B-A74A-BC96F3ED5505}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0ABF893A-1EF6-4F66-BA49-D7B3C77D3C56}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0B819A60-02EB-457C-9E1B-C763403B1391}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0C2E1C00-5258-4225-80AB-6DE08D3E29DF}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0C334B22-11C1-4E7D-867B-A3BE6234DCC3}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0C3555F8-78E0-422A-9220-5463713A9A1D}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0D0906B2-28FA-4E9D-9D97-F0E05AEBA3C0}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0D1BFEFC-5962-485F-BED6-53926731CFBA}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0D246FD4-FFFD-42E6-B241-5A2DCAC4340C}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0E071064-D56B-4920-92DB-0D0DDB23C663}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0E7DF22C-9B6A-4DDB-9449-0AA61D4B65DD}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{0E935B98-AAEB-4AB9-B0E8-7DF91A9E90E6}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{100BDCB3-1D28-48E3-B0F9-B9D38D408F0E}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{1030E481-4264-49D8-95BD-6B77537370AC}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{10EF5DF8-5EE5-4F36-B911-2C22E93380BC}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{13FDECA2-0BC1-4932-B962-A84F157C50C1}
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Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{FCFD3B24-EC7A-4E61-9A01-F1C08E60419A}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{FE10A767-B9EB-48EA-97A0-FE9820EB986A}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{FE9DAC55-6B33-4FF8-83C5-531434C859E2}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{FF6220AE-8B3D-46CF-BCC0-C4710928B3C1}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{FF9A0255-9182-4448-B033-2F48245B34B6}
Successfully deleted: [Empty Folder] C:\Users\Roger\appdata\local\{FFB41086-0B06-4661-BB49-038F9656ACE3}


#8 tlpsmith

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Posted 10 September 2013 - 11:36 AM

Hello Gringo,

 

The two logs are posted for you.  I rebooted the pc.  

 

The following has happened:

 In Chrome-the home page opens, along with the secondary tab that opens the CONDUIT SEARCH page, and then a third tab that is the Google home page. (This is the same since the infection)

 In IE- A window pops up that says "A program on your computer has corrupted your default search provider setting for Internet Explorer.  IE has reset this setting to your original search provider, Google.  IE will now open Search Settings, where you can change this setting or install more search providers."

 

So it looks like IE is repaired, but not Chrome.  

 

Tammy



#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 10 September 2013 - 09:02 PM


Hello Tammy

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 tlpsmith

tlpsmith
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Posted 11 September 2013 - 11:15 PM

Hello Gringo,

 

I am in the middle of combofix and have been stalled at Stage 48 for about a half hour.

I will await instructions.

 

Tammy



#11 tlpsmith

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Posted 11 September 2013 - 11:36 PM

Hello Gringo,

 

Seems I was over-reacting.  Here is the log.

 

ComboFix 13-09-10.03 - Roger 09/11/2013  20:47:07.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2667.1538 [GMT -7:00]
Running from: c:\users\Roger\Downloads\ComboFix.exe
AV: Trend Micro Titanium Internet Security *Disabled/Updated* {5D349EF8-873B-C657-917F-F1D93E101A7C}
SP: Trend Micro Titanium Internet Security *Disabled/Updated* {E6557F1C-A101-C9D9-ABCF-CAAB459750C1}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
c:\program files (x86)\DictionaryBossEI
c:\users\Roger\AppData\Local\Google\Chrome\User Data\Default\Preferences
c:\windows\SysWow64\atieclxx.exe
c:\windows\SysWow64\atiesrxx.exe
c:\windows\SysWow64\conhost.exe
c:\windows\SysWow64\dwm.exe
c:\windows\SysWow64\lsm.exe
c:\windows\SysWow64\spoolsv.exe
c:\windows\SysWow64\sppsvc.exe
c:\windows\SysWow64\taskhost.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-12 to 2013-09-12  )))))))))))))))))))))))))))))))
.
.
2013-09-12 04:20 . 2013-09-12 04:20 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-09-10 15:40 . 2013-09-10 15:40 -------- d-----w- c:\windows\ERUNT
2013-09-06 15:03 . 2013-09-06 15:07 -------- d-----w- C:\AdwCleaner
2013-09-06 14:31 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-09-06 14:31 . 2013-09-06 14:31 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-09-06 06:49 . 2013-09-06 06:49 0 ----a-w- c:\windows\SysWow64\winlogon.exe
2013-09-06 06:49 . 2013-09-06 06:49 0 ----a-w- c:\windows\SysWow64\smss.exe
2013-09-06 06:49 . 2013-09-06 06:49 0 ----a-w- c:\windows\SysWow64\services.exe
2013-09-06 06:49 . 2013-09-06 06:49 0 ----a-w- c:\windows\SysWow64\lsass.exe
2013-09-06 03:44 . 2013-09-06 03:44 -------- d-----w- C:\TMRescueDisk
2013-09-06 03:39 . 2013-06-13 06:35 100640 ----a-w- c:\windows\system32\drivers\tmeevw.sys
2013-09-06 03:39 . 2013-05-15 10:23 303392 ----a-w- c:\windows\system32\drivers\tmnciesc.sys
2013-09-06 03:39 . 2011-08-22 15:33 105744 ----a-w- c:\windows\system32\drivers\tmtdi.sys
2013-09-06 03:39 . 2013-07-18 04:25 116264 ----a-w- c:\windows\system32\drivers\tmactmon.sys
2013-09-06 03:39 . 2013-07-18 04:25 85424 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys
2013-09-06 03:39 . 2013-07-18 04:25 281600 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2013-09-06 03:39 . 2013-07-01 13:08 50976 ----a-w- c:\windows\system32\drivers\TMEBC64.sys
2013-09-06 03:38 . 2013-09-06 03:38 59 ----a-w- c:\windows\system32\SupportTool.exe.bat
2013-09-06 03:37 . 2013-09-06 03:37 -------- d-----w- c:\program files\Trend Micro
2013-09-06 03:36 . 2013-09-06 13:04 -------- d-----w- c:\programdata\Trend Micro
2013-09-06 03:30 . 2013-09-06 03:40 -------- d-----w- c:\users\Roger\AppData\Local\Trend Micro
2013-09-06 02:47 . 2013-09-06 02:47 -------- d-----w- c:\users\Roger\AppData\Roaming\Malwarebytes
2013-09-06 02:47 . 2013-09-06 02:47 -------- d-----w- c:\programdata\Malwarebytes
2013-09-06 02:45 . 2013-09-06 02:45 -------- d-----w- c:\users\Roger\AppData\Local\Programs
2013-09-06 01:41 . 2013-09-06 01:44 -------- d-----w- c:\program files (x86)\privoxy
2013-09-06 01:39 . 2013-09-06 01:44 -------- d-----w- c:\program files (x86)\Web Protect
2013-08-18 17:41 . 2013-07-09 05:03 3913664 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-08-18 17:41 . 2013-07-09 06:03 5550528 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-18 17:41 . 2013-07-09 05:03 3968960 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-08-18 17:41 . 2013-07-09 05:54 1732032 ----a-w- c:\windows\system32\ntdll.dll
2013-08-18 17:41 . 2013-07-09 05:53 243712 ----a-w- c:\windows\system32\wow64.dll
2013-08-18 17:41 . 2013-07-09 04:53 1292192 ----a-w- c:\windows\SysWow64\ntdll.dll
2013-08-18 17:40 . 2013-07-09 04:52 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-08-18 17:40 . 2013-07-09 02:49 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-08-18 17:40 . 2013-07-09 02:49 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-08-18 17:40 . 2013-07-09 02:49 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-08-18 17:40 . 2013-07-09 02:49 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-08-16 23:15 . 2013-07-26 03:35 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-08-16 23:15 . 2013-07-26 02:49 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-08-16 22:41 . 2013-07-06 06:03 1910208 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-08-16 22:01 . 2013-08-16 22:01 -------- d-----w- c:\users\Roger\AppData\Roaming\TuneUp Software
2013-08-16 21:43 . 2013-08-16 21:43 -------- d-----w- c:\users\Roger\AppData\Local\MFAData
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-11 13:27 . 2013-03-02 01:53 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-11 13:27 . 2011-12-27 20:51 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-16 22:56 . 2011-11-07 21:08 78161360 ----a-w- c:\windows\system32\MRT.exe
2013-07-23 03:42 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-07-18 06:36 . 2013-07-18 06:37 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-18 06:36 . 2012-09-10 17:18 867240 ----a-w- c:\windows\SysWow64\npdeployJava1.dll
2013-07-18 06:36 . 2011-04-11 18:48 789416 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-07-09 04:45 . 2013-08-18 17:40 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-01-18 08:53 . 2011-01-18 08:53 2994688 ----a-w- c:\program files\openofficeorg33.msi
2011-01-18 08:52 . 2011-01-18 08:52 475016 ----a-w- c:\program files\setup.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-03-04 336384]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]
"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2010-12-13 318520]
"IndexSearch"="c:\program files (x86)\Nuance\PaperPort\IndexSearch.exe" [2010-03-09 46368]
"PaperPort PTD"="c:\program files (x86)\Nuance\PaperPort\pptd40nt.exe" [2010-03-09 29984]
"PPort12reminder"="c:\program files (x86)\Nuance\PaperPort\Ereg\Ereg.exe" [2010-02-09 328992]
"PDFHook"="c:\program files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe" [2010-03-06 636192]
"PDF5 Registry Controller"="c:\program files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-03-06 62752]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\users\Roger\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe -det [2010-11-18 1040952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrSerIb.sys [x]
R3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrUsbSIb.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_xata.sys [x]
S0 TMEBC;TMEBC;c:\windows\system32\DRIVERS\TMEBC64.sys;c:\windows\SYSNATIVE\DRIVERS\TMEBC64.sys [x]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys;c:\windows\SYSNATIVE\DRIVERS\tmevtmgr.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
S2 AMD Reservation Manager;AMD Reservation Manager;c:\program files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe;c:\program files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [x]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [x]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [x]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [x]
S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [x]
S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys;c:\windows\SYSNATIVE\DRIVERS\amdiox64.sys [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys;c:\windows\SYSNATIVE\DRIVERS\tmeevw.sys [x]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys;c:\windows\SYSNATIVE\DRIVERS\tmnciesc.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-12 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-03-02 13:27]
.
2013-09-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3071354965-976070558-557972504-1001Core.job
- c:\users\Roger\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-13 02:12]
.
2013-09-12 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3071354965-976070558-557972504-1001UA.job
- c:\users\Roger\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-13 02:12]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]
@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"
[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]
2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]
@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"
[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]
2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]
@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"
[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]
2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]
@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"
[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]
2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]
@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"
[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]
2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2011-01-11 6602856]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2013-07-23 221584]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.0.1 205.171.2.25
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{2CEBF6C7-2B40-469B-B5D5-CD3F3676C3C4} - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_168_ActiveX.exe,-101"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_168_ActiveX.exe"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_168_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_168_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_168.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_168.ocx, 1"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_168.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_168.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-11  21:29:07
ComboFix-quarantined-files.txt  2013-09-12 04:29
.
Pre-Run: 260,372,520,960 bytes free
Post-Run: 263,569,481,728 bytes free
.
- - End Of File - - 96437CA073B73ACBA9133FC607F4E569
A36C5E4F47E84449FF07ED3517B43A31

 

The scan seemed to hang a few times, the longest being half an hour.

 

ALL EVIDENCE OF THE CONDUIT SEARCH PAGE SEEMS TO BE GONE GONE GONE!

 

Gringo YOU are the bomb-diggity!

 

I will be telling everyone I know.

 

Many Thanks!

Tammy



#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 September 2013 - 10:37 AM


Hello Tammy

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

File::
c:\windows\SysWow64\winlogon.exe
c:\windows\SysWow64\smss.exe
c:\windows\SysWow64\services.exe
c:\windows\SysWow64\lsass.exe
 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#13 tlpsmith

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Posted 13 September 2013 - 11:35 AM

Hello Gringo,

 

Seems I was too quick to judge.  Today the Conduit Search page popped up again.  It is only in Chrome this time.

 

Where would you like me to start from here?

 

Tammy



#14 gringo_pr

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Posted 13 September 2013 - 08:46 PM


Hello Tammy

We need to reset Chrome back to defaults to completely clear out what is going on.

We can keep the bookmarks by exporting them - Export Bookmarks


Then I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#15 tlpsmith

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Posted 13 September 2013 - 08:48 PM

10-4 I am on it now.






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