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NOT SPAM...from internal hardware my DDS logs


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#1 new14m3

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Posted 06 September 2013 - 10:47 AM

Referred from here: http://www.bleepingcomputer.com/forums/t/505830/what-is-this/  ~ OB

 

its not letting me paste...no option...geez...took me like 5hrs last night just to get these logs for you n it ended up with me no longer online, I am connected but safari or firefox will not connect...when I ran DDS the 1st time it hung but I think that was my fault for not disabling Zone Alarm. so I disabled both the antivirus & firewall & ran it but couldnt get online to post the logs. I went n2 safe mode did a restore, went to run DDS but it was gone so I had to go online again & DL it, which took some doing...time consuming running super slow...when I went to disable zone alram again I had no option to disable the antivirius..just the firewall, did so & ran it again, could no longer connect to the net...transferred the logs on to portable storage & came to the library this morning...but it wont let me paste so Im having to attach.

I am sorry but I forgot to grab the combofix log

please forgive me also for my title, I just wanted you to know who it was, sorry I cant copy & paste...no idea whats going on..

i wrk 2-9 tonite. b 2moro b4 I can get back here. gonna try n reset the modem altho all my lights were on it, its the puter I think...hell too I know...

ty n advance

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Edited by Orange Blossom, 09 September 2013 - 12:57 AM.


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#2 new14m3

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Posted 06 September 2013 - 10:53 AM

i forgot to add, I also have adaware & did not disable it because it kept disappearing from my taskbar & I figured it was already zapped....



#3 HelpBot

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Posted 11 September 2013 - 10:50 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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#4 Elise

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Posted 12 September 2013 - 10:23 AM

Hello, my name is Elise and I'll assist you with this issue.

 

First of all, you have two antivirus programs installed. This can cause severe issues and before continuing please uninstall either AVG or ZoneAlarm AV.


regards, Elise


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#5 new14m3

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Posted 12 September 2013 - 07:11 PM

I have run the AVG remover like 4 times....will do it again...



#6 new14m3

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Posted 12 September 2013 - 07:17 PM

says it failed....

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#7 Elise

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Posted 13 September 2013 - 02:24 AM

It looks like it ran fine mostly, can you tell me how things are running now and post me a new DDS.txt and attach.txt log?


regards, Elise


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#8 new14m3

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Posted 13 September 2013 - 02:46 PM

Ty for your help Im going to reformat I think as soon as I can ty tho



#9 Elise

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Posted 13 September 2013 - 03:26 PM

Okay, please let me know if you need assistance with that or have further questions.


regards, Elise


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#10 Elise

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Posted 19 January 2014 - 04:43 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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