@ All Readers
This is a support and discussion topic created in 2014 for help with the original CryptoLocker Ransomware which first appeared in the beginning of September 2013. The topic keeps being resurrected by folks incorrectly assuming their infection is the result of CryptoLocker ransomware when that is not the case.
CryptoLocker Ransomware does not exist anymore and hasn't since June 2014. There are many copycat ransomware variants which pretend to be or use the CryptoLocker name but those infections are not the same. Any references to CryptoLocker and retrieving keys for it will not work anymore.
If you are not sure what infection you are dealing with, please start a new topic in the Ransomware Tech Support and Help Forum and we will assist you from there.
You can also submit samples of encrypted files and ransom notes to ID Ransomware for assistance with identification and confirmation. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance.
If you need assistance with malware removal, please start a new topic in the Am I infected? What do I do? forum.
If you want to discuss prevention tools, please start a new topic in the Anti-Virus and Anti-Malware Software.
Thanks for you cooperation
The BC Staff