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Interactive Disassembler has stopped working and threat has been detected spam


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2 replies to this topic

#1 naefr

naefr

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  • Local time:12:28 AM

Posted 06 September 2013 - 12:19 AM

My wife and kid's computer was acting up and to be honest I dont even remember what it was doing... I ran a MSE scan which detected a couple of trojans.  The next day I ran a MSE scan again and the same trojans popped up again.  I decided to try a different security program and downloaded Avast.  Shortly after a Microsoft Windors bow started popping up - "The Interactive Disassembler has stopped working," then Avast started popping up quite regularly with this;

 

Infection Details

 

URL: *i deleted* Process: C:\Users\Home\AppData\Local\8531378a-3b4... Infection: URL:Mal

 

 

I traced the address and there is an .exe program there called "The Interactive Disassembler"  abbdbcadaad.exe.

 

------------------------------

-----------------------

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16502  BrowserJavaVersion: 10.25.2
Run by Home at 1:04:05 on 2013-09-06
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.6142.3393 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\nvraidservice.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\Windstream\Service Agent\Windstream Service Agent.exe
C:\Program Files (x86)\Windstream\Diagnostic Tools\DiagnosticTools.exe
C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files (x86)\Windstream\Diagnostic Tools\HsdService.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Windstream\Service Agent\ServicepointService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\twunk_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe
C:\Windows\twunk_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\twunk_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Windstream\Service Agent\Windstream Service AgentComHandler.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.foxnews.com/
uSearch Bar = Preserve
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Adobe CSS5.1 Manager] C:\Users\Home\AppData\Local\8531378a-3b47-4bd8-bc80-5918a5d336a1ad\abbdbcadaad.exe
uRunOnce: [Adobe CSS5.1 Manager] C:\Users\Home\AppData\Local\8531378a-3b47-4bd8-bc80-5918a5d336a1ad\abbdbcadaad.exe
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [Windstream Service Agent.exe] "C:\Program Files (x86)\Windstream\Service Agent\Windstream Service Agent.exe" /AUTORUN
mRun: [DiagnosticTools.exe] "C:\Program Files (x86)\Windstream\Diagnostic Tools\DiagnosticTools.exe" /AUTORUN
mRun: [AgentMonitor] "C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files\Logitech\SetPoint\SetPoint.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre7\bin\jp2iexp.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - hxxps://kingsisle.hs.llnwd.net/e1/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{7147E6F5-DD4B-48C7-8EB0-3D54C2A9CE6F} : DHCPNameServer = 192.168.254.254
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
x64-mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [NVRaidService] C:\Windows\System32\nvraidservice.exe
x64-Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-9-3 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-9-3 189936]
R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2010-9-20 69152]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-9-3 1030952]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-9-3 378944]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-9-3 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-9-3 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-9-3 46808]
R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R2 HsdService;HsdService;C:\Program Files (x86)\Windstream\Diagnostic Tools\HsdService.exe [2012-6-14 1393976]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2012-6-14 517632]
R2 ServicepointService;ServicepointService;C:\Program Files (x86)\Windstream\Service Agent\ServicepointService.exe [2012-6-14 10315064]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-1-18 383264]
R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;C:\Windows\System32\drivers\LEqdUsb.sys [2009-6-17 74256]
R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;C:\Windows\System32\drivers\LHidEqd.sys [2009-6-17 13328]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 FlyUsb;FLY Fusion;C:\Windows\System32\drivers\FlyUsb.sys [2009-11-10 24576]
S3 netr7364;USB Wireless 802.11 b/g Adaptor Driver for Vista;C:\Windows\System32\drivers\netr7364.sys [2009-2-11 615424]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2013-4-19 1022632]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-24 89920]
.
=============== File Associations ===============
.
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-09-04 03:44:00 378944 ----a-w- C:\Windows\System32\drivers\aswSP.sys
2013-09-04 03:44:00 189936 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-09-04 03:44:00 1030952 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-09-02 17:14:31 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-09-02 17:14:24 263592 ----a-w- C:\Windows\SysWow64\javaws.exe
2013-09-02 17:14:24 175016 ----a-w- C:\Windows\SysWow64\javaw.exe
2013-09-02 17:14:23 175016 ----a-w- C:\Windows\SysWow64\java.exe
2013-09-02 17:14:22 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-09-02 17:14:22 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-09-02 17:12:50 0 ----a-w- C:\Windows\SysWow64\RENADC.tmp
2013-09-02 17:12:50 0 ----a-w- C:\Windows\SysWow64\RENADB.tmp
2013-08-21 00:43:30 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-21 00:43:30 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-08-14 15:58:00 78161360 ----a-w- C:\Windows\System32\mrt.exe
2013-08-07 08:22:02 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-08-02 14:06:01 1706496 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-08-02 04:09:35 1548288 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-25 03:54:29 17830400 ----a-w- C:\Windows\System32\mshtml.dll
2013-07-25 03:37:25 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-25 03:35:45 10926080 ----a-w- C:\Windows\System32\ieframe.dll
2013-07-25 03:31:23 1346560 ----a-w- C:\Windows\System32\urlmon.dll
2013-07-25 03:30:49 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-07-25 03:29:41 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-07-25 03:29:21 237056 ----a-w- C:\Windows\System32\url.dll
2013-07-25 03:29:06 86016 ----a-w- C:\Windows\System32\jsproxy.dll
2013-07-25 03:28:46 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-07-25 03:28:31 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-07-25 03:28:27 816640 ----a-w- C:\Windows\System32\jscript.dll
2013-07-25 03:28:24 2147840 ----a-w- C:\Windows\System32\iertutil.dll
2013-07-25 03:28:18 729088 ----a-w- C:\Windows\System32\msfeeds.dll
2013-07-25 03:27:29 96768 ----a-w- C:\Windows\System32\mshtmled.dll
2013-07-25 03:27:20 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-25 03:26:53 248320 ----a-w- C:\Windows\System32\ieui.dll
2013-07-25 02:40:07 12334080 ----a-w- C:\Windows\SysWow64\mshtml.dll
2013-07-25 02:32:35 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-25 02:30:47 9738752 ----a-w- C:\Windows\SysWow64\ieframe.dll
2013-07-25 02:26:45 1104384 ----a-w- C:\Windows\SysWow64\urlmon.dll
2013-07-25 02:26:10 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-25 02:25:30 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-07-25 02:24:39 231936 ----a-w- C:\Windows\SysWow64\url.dll
2013-07-25 02:24:24 65536 ----a-w- C:\Windows\SysWow64\jsproxy.dll
2013-07-25 02:23:59 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-07-25 02:23:58 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-07-25 02:23:51 717824 ----a-w- C:\Windows\SysWow64\jscript.dll
2013-07-25 02:23:30 1796096 ----a-w- C:\Windows\SysWow64\iertutil.dll
2013-07-25 02:23:27 607744 ----a-w- C:\Windows\SysWow64\msfeeds.dll
2013-07-25 02:22:47 73216 ----a-w- C:\Windows\SysWow64\mshtmled.dll
2013-07-25 02:22:35 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-25 02:22:04 176640 ----a-w- C:\Windows\SysWow64\ieui.dll
2013-07-17 20:01:51 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-17 19:41:34 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-10 09:47:49 677888 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-10 09:42:55 1303552 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 12:04:30 1585256 ----a-w- C:\Windows\System32\ntdll.dll
2013-07-09 12:04:30 1168088 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-07-08 04:51:57 4691904 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-07-08 04:20:17 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-07-08 04:20:04 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-07-08 04:18:51 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-07-08 04:16:55 98304 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-07-08 04:16:55 133120 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-07-08 04:16:54 992768 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-07-08 04:16:33 43008 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-07-08 04:15:39 234496 ----a-w- C:\Windows\System32\wow64.dll
2013-07-08 04:15:25 218624 ----a-w- C:\Windows\System32\wintrust.dll
2013-07-08 04:14:21 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2013-07-08 04:12:34 174592 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-07-08 04:12:34 132096 ----a-w- C:\Windows\System32\cryptnet.dll
2013-07-08 04:12:34 1276416 ----a-w- C:\Windows\System32\crypt32.dll
2013-07-08 01:39:04 26112 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-07-08 01:39:03 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-07-08 01:39:02 2560 ----a-w- C:\Windows\SysWow64\user.exe
2013-07-05 03:58:11 1417664 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-05 02:15:19 40448 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
2013-06-15 13:27:51 20480 ----a-w- C:\Windows\System32\icaapi.dll
2013-06-15 11:38:39 29184 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys
.
============= FINISH:  1:04:34.74 ===============
 

Attached Files


Edited by naefr, 06 September 2013 - 06:17 PM.


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  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

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Posted 16 September 2013 - 12:25 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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