Posted 24 April 2006 - 06:18 PM
hello to all of you computer experts and poor lost soul like me (needing serioussss help)
here is my problem
it seems that it all started when i register on line with a local web site (a fairy trusted one, the remote control car association of Ireland in fact) when this was done i switch my laptop off, a compaq presario V2120ea to be precise.
when i re started my laptop all my settings were missing and it install word and office 2000 on booting ever since,tell me that it cannot find my personal settings and start with temporary profile which go missing every time i switch off, at some stage my synaptic mousse went missing and everytime i use any key the keyboard would freeze and only by using an external usb keyboard i could use strokes to enter my password and hence get onto my laptop.
have run loads of different adware/spyware programs (just running adwarealert as i write in fact)
on different programs i am told that i have such virus as wmadz.exe, ccApp worms and trojan bazookabar and spyware.netvizor, i run my updated norton regularly and nothing is found, i also write everything i do as i go along but everything online programs find do not seem to be on my computer and the only way i will find out is to pay the 30/40 dollars to get their program to clean my laptop which in this instence run so far to 200 bucks (and that is not an issue specially since i just upgraded norton)
so far i am able to log on (keyboard and touchpad working) i can find most of my program in tha back ground, tha laptop still not loading my personal settings, for exemple itunes restart on every boot but my music is somewhere in my music folder and i need to import it everytime
the laptop do not keep any new settings but all new programs are saved.
i have being at it for the last 3 weeks and i am running out of idea, the other thing that happen on every start is this messages:
entrypoint FT-Exit 12 could not be located in the dynamic link library KERNELL32.dll
cannot import C:\ProgramFile\HPQ\DefaultSettings\FTXP.reg the specified file is not a registry script, you can import only registry files
i have run XP home again, in fact twice, reloaded all drivers and got rid of any crap, run scandisk, defrag and had a look in the registry, tried changing BIOS (version F13) but not too competent in there.
often i found ccApp coming back as a problem but can't find much about it except that norton use it
i think that the problem is before Windows start but how do i get into the Bios/registry before windows does.
well i hope i didn't bore you with my first thread but the more is said the easier it gets (apparently)
cheers, i am awaiting from you guys (and girls)