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Boot trouble big time


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#1 Quicktime

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Posted 05 September 2013 - 10:15 AM

Big big trouble here. I hate to admit this but I made a disastrious mistake.
but it is what it is. The monitor came unplugged and when I saw the screen message
looking for it I didn't realize the monitor had came uuplugged and seeing no other option
I shut down with the power button.
Now the PC will not boot a screen comes up telling -as if I didn't know-
the computer failed
to start select launch system repair recommended. Ran that and was told the PC cannot be repaired
automaticly. I ran SFC and get "There is a system repair pending must reboot.
That brings me back to the same window launch system repair.
I ran CHKDSK and it runs for about five seconds and tells me "Checked file system no problems found.
Tried in safe mode last known good configuraion brings me back to the same window
run start repair. Now I said to myself--self- you have a system image on an external HD.
Yea right. It runs and then tells me your system has been restored but no. When the PC restarts
it takes me back to that same window run start repair.

Are drivers included in the system image. If not I am thinking that is the problem. Don't know
what else to try. I know there are some expert computer minds here and just thought maybe
just maybe there is something else to try besides reinstalling the OS don't have a CD so couldn't
do that anyway.The PC is running Windows 7 all I can tell you since it won't boot.
I just bought this PC and had it all set up the way I wanted it. What a bummer this i

 



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#2 dc3

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Posted 05 September 2013 - 10:59 AM

I would suggest doing a repair installation, this will not effect your data.

 

There is a good tutorial for doing this at Windows Seven Forums, along with the instructions there is information for downloading a legal ISO image which can be burned to a DVD to make a bootable installation disc.

 

If you have any questions we will be around.


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#3 Quicktime

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Posted 05 September 2013 - 11:06 AM

Thanks  I will certainly look into that option and let you know the results.



#4 Quicktime

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Posted 05 September 2013 - 11:44 AM

Tried that with no success. I am told that a DVD driver is missing. Where in h**l did it go? Like I said this don't make sense. Here in Tampa Fl the lightning capital of the world computers are shut down all the time with surges. I just shut down with the power button while the monitor was disconnected. Don't understand how that could cause this situation. Do you?



#5 dc3

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Posted 05 September 2013 - 12:31 PM

Do you have a flash drive large enough to load the ISO file on?

 

You would need to enter the BIOS and make sure that you have the option for a USB device in the boot order and then make it the first device in the boot order.


Edited by dc3, 05 September 2013 - 04:37 PM.

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#6 wing987

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Posted 05 September 2013 - 01:09 PM

just throwing this in there, but did the system repair also fix the startup? Sometimes they are two seperate steps. It sounds like your system never makes it past the POST, which would have very little to do with the operating system, and the few (very few) times I encountered this in the past a simple startup repair solved the issue.


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#7 Quicktime

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Posted 05 September 2013 - 01:12 PM

just throwing this in there, but did the system repair also fix the startup? Sometimes they are two seperate steps. It sounds like your system never makes it past the POST, which would have very little to do with the operating system, and the few (very few) times I encountered this in the past a simple startup repair solved the issue.

System repair always tells me it is unable to repair anything.

 

Then I see this. Have no idea what it means.

 

Prob signature
Prob event nme  start/up repair offline
Prob Signature 1    6.1.7600.16385
Probsig              2    Same
Prob sig             3    Unk
Prob sig             4    2119840
Prob sig             5    Auto failure
Prob sig             6     15
Prob sig             7     Bad Driver


Edited by Quicktime, 05 September 2013 - 01:26 PM.


#8 wing987

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Posted 05 September 2013 - 02:40 PM

What brand and model of computer are you using?


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#9 Quicktime

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Posted 05 September 2013 - 03:49 PM

HP AMD Fusion Dual-Core E-300 1.3GHz 4GB 500GB



#10 dc3

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Posted 05 September 2013 - 04:41 PM

Edit:  Please disregard this post.  It was not possible to do a clean boot since this computer cannot be booted into Windows.


Edited by dc3, 06 September 2013 - 10:10 AM.

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#11 Quicktime

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Posted 06 September 2013 - 07:49 AM

just throwing this in there, but did the system repair also fix the startup? Sometimes they are two seperate steps. It sounds like your system never makes it past the POST, which would have very little to do with the operating system, and the few (very few) times I encountered this in the past a simple startup repair solved the issue.

Apparently you didn't read my posted problem. I mentioned throuout in  the post that the startup repair reports it is unable to repair the startup and no matter what if do I am always taken back to that option telling me to run startup system repair which is not unlike trying to put ten pounds of s**t in a three pound bag.



#12 Quicktime

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Posted 06 September 2013 - 07:53 AM

 

What wing987 asked for was the make and model of this computer, you only posted the make, HP.

 

It sounds like you have a driver compatibility issue, or a corrupt driver.  I would suggest performing a Clean Boot to identify the culprit.

 

***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
(1)  Click on the Start orb startorb_zps06e1f985.png, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in Programs, right click on it, then click on Run as administrator.
 
msconfig2_zps2e854ee3.png
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
Cleanboot_zps3b042516.png
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Restart.
 
Caution:  By disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
cleanboot16_zps67072642.png
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
To make this process quicker the Services or Startup items will initially be devided in half by adding check marks to one half of the Services and restarting the computer to see if the problem resumes.  If the problem isn't found in that half, the check marks will be removed and the other half of the boxes will be checked and the computer restarted again.  If the problem is found in one of these halves, that half will have the check marks removed one at a time until the Service or Startup item is found.  This process will begin with Services, if no porblem is found there the process will be continued in Startup
 
*  If the problem does not continue after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
If the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found, run the System Configuration Utility, then click on the check box to clear the item.
 
To open the System Configuration Utility:
 
(1) Click on the Start orb startorb_zps06e1f985.png.
 
(2)  Click on Control Panel
 
(3)  Click on Administrative Tools.  
 
(4)  Double click on System Configuration.
 
If the Service or Startup item is identified please include it in your next post. 
 
 
When you are finished, click on the General tab in System Configuration, then click on Normal Startup, click on OK, then restart your computer.

 

Stop and think my friend. How in h*ll could I go through this procedure when I can't even boot to computer.



#13 dc3

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Posted 06 September 2013 - 08:01 AM

I edited my last post to explain that I had confused this topic with another.  Sorry for the confusion.

 

You haven't answered my question regarding the possession of a flash drive to make the repair installation.


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#14 dc3

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Posted 06 September 2013 - 08:05 AM

Quicktime, you don't need to quote previous posts unless there is something specific you want to address. :thumbup2:


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#15 wing987

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Posted 06 September 2013 - 10:07 AM

Quicktime: I was more referring to the fact that you said SYSTEM REPAIR many times, but never mentioned startup repair, which is a completely different tool.

 

Going forward I will assume that you did the startup rapair tool as well. 

 

DC3 has asked twice now if you have a flash drive (thumbdrive, memory stick, or any other version of the name) that would be large enough to hold an ISO file of the recovery disks (normal size ranges from 4-8GB, but there are exceptions to every rule and some companies go much higher).


-- Windows 7 Ultimate on custom built system, Windows 10 on under powered laptop. Sophos UTM 9, Ubuntu Server and Windows Server 2008 R2. HyperV Virtualization --

 

"The hottest places in hell are reserved for those who in a period of moral crisis maintain their neutrality," John F. Kennedy





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