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hotspot shield routing driver


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#1 garrynt

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Posted 05 September 2013 - 12:16 AM

Hi Guys

 

I could not post in response to

http://www.bleepingcomputer.com/forums/t/506036/startpage-virus/

 

But the following may help


One thing that I have been battling with today & noticed in your logs is "hotspot shield"

It was blocking the internet connection in one of my troublesome pc's that was clearish in trojans/virus

I went to the network and sharing centre in W7 > properties of both wireless & LAN (network 1 & 2) (where you also see the IPV4 * IPV6 settings etc) > untick Hotspot shield routing driver 6 in both of them. and if still blocked your internet should kick into gear,

I am yet to determine what it all means

 

 

 



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#2 quietman7

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Posted 08 September 2013 - 03:51 PM

garrynt I realized you are trying to help but the member in the link you provided is already receiving assistance from a malware removal expert.

After posting a log and getting assistance, members are advised they should NOT make further changes to their computer unless advised by a Malware Response Team member...nor should they continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log(s) already posted and could complicate the malware removal process or make things worst which would extend the time it takes to clean their computer.

The Malware Response Team (fireman4it) should be the only member that this OP takes advice from.

Please read this topic and the links to related topics which will help you understand our procedure and policies here at BC.

To avoid confusion, I am closing this topic.

Thanks for your cooperation.
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