Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Chrome Browser Issues


  • Please log in to reply
7 replies to this topic

#1 jej78

jej78

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:55 PM

Posted 04 September 2013 - 10:45 PM

I am using Windows 7 Home Premium

 

Today when using Chrome several issues began:

multiple programs downloaded on their own including Conduit and Iminent. I have uninstalled these from my computer

pop-ups began appearing in the bottom, left-hand corner. the most common reads "browser update available" with a mock Google Chrome logo. Other pop-ups have included fake Facebook messages and Match.com ads

when I search using google Chrome, a full page and 1/2 of ad listings appear before the searched items

when I am on a webpage and click a link to go through to the next page, a new page tab appears with text that relates to the previous page but is clearly malicious.

when I sign into my work email, an error pops up in the middle of the screen that reads: Internal Error: ID"_GPL_swf" used multiple times!

when I open Google Chrome, the website that automatically pops up is search.conduit.com

 

I have run Malware Bytes and C Cleaner. Neither have detected anything. I have ensured that my pop-up blocker is on for Google Chrome

 

Thanks for any help you can give.



BC AdBot (Login to Remove)

 


#2 TwinHeadedEagle

TwinHeadedEagle

  • Security Colleague
  • 352 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Serbia
  • Local time:10:55 PM

Posted 05 September 2013 - 02:05 AM

Hi,
 
Download TDSSKiller and save it to your desktop.

  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

 

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

 

thisisujrt.gif Download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Edited by TwinHeadedEagle, 05 September 2013 - 02:05 AM.


#3 jej78

jej78
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:55 PM

Posted 05 September 2013 - 10:15 AM

Thanks for the suggestions, TwinHeadedEagle. The results of the Kaspersky report were 29 pages long. The forum is not allowing me to post that lengthy of a result (for any of the reports). How can I get these to you?



#4 TwinHeadedEagle

TwinHeadedEagle

  • Security Colleague
  • 352 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Serbia
  • Local time:10:55 PM

Posted 05 September 2013 - 11:37 AM

Zip it, then upload to http://zippyshare.com/

#5 jej78

jej78
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:55 PM

Posted 06 September 2013 - 01:11 PM

Thanks. Here is the link,

http://www41.zippyshare.com/v/26078610/file.html



#6 TwinHeadedEagle

TwinHeadedEagle

  • Security Colleague
  • 352 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Serbia
  • Local time:10:55 PM

Posted 06 September 2013 - 02:06 PM

Ok, how are things now?



#7 jej78

jej78
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:55 PM

Posted 09 September 2013 - 09:01 AM

Everything seems to be working great. Thanks!

 



#8 TwinHeadedEagle

TwinHeadedEagle

  • Security Colleague
  • 352 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Serbia
  • Local time:10:55 PM

Posted 09 September 2013 - 12:34 PM

You're welcome :)

 

Open Adwcleaner and press Uninstall. Other tools you can delete manually...






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users