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Blue Screen Issues after clean install.


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#1 Pauru

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Posted 04 September 2013 - 06:53 PM

I've recently re-installed Windows on a new SSD. Since then I've been getting blue screen errors frequently. These errors generally happen when my GPU is under fairly heavy load. However, the most recent BSOD occurrence happened when the computer was idle. I haven't had many issues with this hardware before, but now it's becoming borderline unbearable.

 

Speccy:

 

http://speccy.piriform.com/results/IyWw8SKJ2eNqa7jdW2DLPJl

 

The attached txt file is a minitoolbox log listing the last 10 Event Viewer errors, installed programs, all devices, all uses, partitions and memory size and minidumps.

 

Thank you all in advance.

Attached Files



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#2 jhayz

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Posted 05 September 2013 - 02:05 AM

Please go to C:\Windows\Minidump folder. Do you see any dmp logs from the folder?  If yes, then read the instruction of the second paragraph below.If not, configure small memory dump debugging information under startup and recovery.
To configure memory dump:
> Right-click My Computer and choose Properties.
> Go to Advanced System Settings - Advance Tab.
> Under Startup and Recovery, click Settings...
> Look for 'write debugging information' and use small memory dump
> Checkmark overwrite any existing file

If there are latest created minidumps under C:\Windows\Minidump folder, please post the latest dmp logs (atleast 5) by :

> Highlight (holding ctrl key) and choosing the dmp logs by hitting enter or left mouse click.
> Right-click and choose send to desktop.
> When on desktop, highlight all dmp logs and right-click and send to compressed zipped folder.
> Upload and share the link by registering here https://www.box.com/
* minidumps log sample 010613 - 16676 -01.dmp -> 01 is for month - 06 for day - 13 is for year.


Edited by jhayz, 05 September 2013 - 02:11 AM.

Tekken
 


#3 Pauru

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Posted 05 September 2013 - 02:26 AM

There were four dmp logs in the folder

 

Here's the Box link:

https://app.box.com/s/qd56reffu6ww83qnsmfi



#4 jhayz

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Posted 05 September 2013 - 07:08 PM

Did you happen to download the correct Nvidia driver directly from the support site? Nvidia GeForce Driver

Obtain also the latest chipset, storage controller, audio, LAN and wireless driver for your motherboard from here.

If the problem persist, run a memtest to diagnose RAM issues Memtest tutorial link and or use one stick alternately to check and observe on the BSOD occurences.


Tekken
 


#5 Pauru

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Posted 05 September 2013 - 11:29 PM

Did you happen to download the correct Nvidia driver directly from the support site? Nvidia GeForce Driver

Obtain also the latest chipset, storage controller, audio, LAN and wireless driver for your motherboard from here.

If the problem persist, run a memtest to diagnose RAM issues Memtest tutorial link and or use one stick alternately to check and observe on the BSOD occurences.

 

Thanks a ton for the help. I figured it was an issue with the GPU/Drivers or RAM based on the nature of the crashes. Hopefully that'll mark the end of my problems.



#6 jhayz

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Posted 06 September 2013 - 12:44 AM

There's BSOD also coming from a game - Civilization V (dxgkrnl.sys) that crashes your computer related to a driver. Make sure to use Custom - Clean install on driver.

 

Motion Joy also is found to be part of your BSODs. Please update or remove the faulty driver.


Tekken
 





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